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Reviews of Première Hotel

4 out of 5
Première Hotel
Bandar Bukit Tinggi 1/KS6, Jalan Langat, Klang, Selangor

Reviews

8.2

Very good

Rating 10 - Excellent. 90 out of 319 reviews" "
Rating 8 - Good. 169 out of 319 reviews" "
Rating 6 - Okay. 48 out of 319 reviews" "
Rating 4 - Poor. 9 out of 319 reviews" "
Rating 2 - Terrible. 3 out of 319 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Timir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

2/10 Terrible

carlos

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good hotel
Stayed 3 nights in Dec 2022

4/10 Poor

Veerayah

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Standard has dropped a lot. The carpet is dirty and was also in one section of the room. Poor maintenance
Stayed 2 nights in Sep 2022

8/10 Good

Roland

Stayed 1 night in Jun 2022

10/10 Excellent

Norfareeza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello, Last week, we booked the Superior Triple Room. The front desk staff was so friendly, and greet us well. After that we check-in the room. Satisfied with the room, so spacious. But, the moment we entered the room, it have that unpleasant smell, probably from the carpet. Then, we checked the bathroom/toilet. It has cigarette smell, even tough we asked for no smoking room. Also, one plug is not functioning on the right side of the queen bed (below air-cond regulator). Other than that, we are very happy and enjoyed our stay. Thank you for your service.
Stayed 1 night in Mar 2020

8/10 Good

Leif Gehlert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked executive floors to have a pleasant stay in their executive lounges, but it was closed due to no customer. So it was waste of money to book at executive floor.
Stayed 2 nights in Feb 2020

8/10 Good

Lyubomir

Stayed 1 night in Feb 2020

6/10 Okay

kim, melbourne, australia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel is clean but the service is very poor for a tourist. We could not get any information from the front desk or concierge about what to see or do in Klang and the surroundings. No tourist info, no maps to help. Looks like a hotel for business people only. Fortunately being a resident of Klang in the 1950's I can remember some of the places of interest but for my daughter from Germany this was a real disappointment.
Stayed 8 nights in Jan 2020

10/10 Excellent

Tan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfaction
Bring along my parents to Klang and stay in this hotel, front desk staffs are polite and efficient. Room is clean and cheerful, nearby are shopping mall tesco and aeon, we have a very nice day over here, totally worth for the price
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Lim, Singapore

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was musky smell along corridor on level 2. Previous occupant may have smoked in the room
Stayed 1 night in Dec 2019

8/10 Good

Kalaimani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sign boards
The hotel room, cleaniness & service was good. Since there is some construction is going on infront of the hotel it would be better if there are sign board for entry into the hotel. There was a number of turning and not sure of the entrance.
Stayed 1 night in Nov 2019

8/10 Good

Nur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatstay
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

ZAHITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

JONA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not up to my expectation
Not amazing. I was disturbed on the eve of my check-out. Room service rang the doorbell at 12.18am insisting that I ordered room service. I told that guy he make a mistake and insisted that I ordered. I was fast asleep and let alone order room service. After a few mins of disputing he left grudgingly. I couldn’t sleep thereafter. Just wondering how could room service makes such mistake. Another issue is that only two teabags were provided in each room. Normally, in Most hotels at least four or five packets of different flavours.
Stayed 3 nights in Sep 2019

10/10 Excellent

Usha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room condition was ok. Internet good. Breakfast good quality.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Eoom service was bad. I ordered 2 Cantonese noodle in Egg gravy. Requested for one yellow noodle and one kway teow. They delivered two plates of a combined yellow noodles and kway Teow . Besides their food was very Salty. We realised later that all their food were Salty. We told the Manager of the restaurant about the next morning.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for port based business visitors to Klang area. Not suited for tourism.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Food n cleanliness of room
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Kwong Tat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Edmund

Liked: Cleanliness, property conditions & facilities, room comfort
the hotel itself is clean and well kept. Friendly staff, but can be inefficient and incompetent in getting simple tasks done. E.g Poor and slow coordination between different depts in the hotel. The bill at breakfast was not processed in time for check out and the staff had to chase me in the carpark for payment of Milo. Reception staff told me it was not their duty to collect the payment.... this was poorly coordinated. What if i had already left the hotel? Reception staff cannot answer simple requests and have to check everything with duty manager....
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the executive lounge but prefer is executive lounge the hours are longer operated from 3pm to 11 pm or so. Also for massage too early close maybe midnite close is good
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
We requested non-smoking but were given smoking. Rest ok
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Property is clean & is being catered by good quality of staffs. They are friendly.
Stayed 2 nights in Apr 2019

8/10 Good

Chin Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel overall
The tv controller is not working well. Other than was fine.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Mar 2019

8/10 Good

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel , friendly staff
Stayed 2 nights in Mar 2019

8/10 Good

MOHD ALIF SYAFIQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

BERNICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a repeated trip. Find that it's quite convenience staying in.
Stayed 1 night in Feb 2019

8/10 Good

WAN, Besut, malaysia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge and nice pool
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complaints were attended to promptly and fixed satisfactorily.
Stayed 2 nights in Feb 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

AUSTIN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Cheryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018