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Reviews of Aurora Pyramid Glass Igloos

3 out of 5
Aurora Pyramid Glass Igloos
Revontultentie 50, Kittila, Lapland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 24 out of 39 reviews" "
Rating 8 - Good. 14 out of 39 reviews" "
Rating 6 - Okay. 0 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Neha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay for 2 nights in the Aurora pyramid glass igloo . Dinner was included in a restaurant in Levi and wonderful. Breakfast on site and plentiful with lots of options. We saw the Aurora on the first night which was incredible from the pyramid . Definitely a once in lifetime experience for us .
Stayed 2 nights in Apr 2024

8/10 Good

IOANNIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice i wish reception was staying longer
Stayed 2 nights in Feb 2024

10/10 Excellent

Arsh

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Good: The accommodation is amazing. As per pics. The bad: No reception on site, you have to go to town to another hotel to check in and pick up keys. We locked ourselves out and were able to get a spare key from the hotel next door (200 meters). Why not check in here as well? The Terrible: The roads within the property are not marked and couldnt tell walkway from road in snow. My car got stuck in the walkway section and had absolutely 0 help from property. I called reception, they gave me a number for a third party tow company, the number did not work on my international phone. The hotel never called me back to see if I was alive or dead. I was stuck on their property, and had absolutely 0 help. I was able to get help and a tractor from the hotel down the road (Elfs Village). They were helpful and pulled me out. They need to open up a reception on site. This place was too expensive for 0 service.
Stayed 2 nights in Dec 2023

10/10 Excellent

Santhosh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic !
Staying overnight in a pyramid glass igloo ... wow! what an incredible experience! We stayed a night in the Elve's village during Christmas time and it was the highlight of our trip. Kids thoroughly enjoyed playing in snow, day and night. Many activities around for adults and kids, the parks, reindeers, snowmobile, ice house, frozen river, elves etc. etc. all excellent. The restaurant served good quality food - breakfast and dinner inclusive, decorated with beautiful Finland culture. Rooms were smaller than expected though warm and cosy, with all basic facilities what you need. We were not fortunate to spot the northern lights from pyramid, and the day time was almost nil. The reception was not manned however, all staff were very polite and helpful. I felt it was overpriced for the magical experience.... but it was the most wonderful time of the year, so no regrets.
Stayed 1 night in Dec 2023

10/10 Excellent

Istok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The glass pyramids are basically like in the pictures… really nice decorated, clean, glass heated ceiling, really enjoyable! Only downside is when it gets really cold, around -20 C (around -20 F) , the bathroom gets a little cold for showering and the water is not really that hot, so you cannot “steam up” the bathroom… other than that, if its normally cold around 0 C, its really really nice and cozy
Stayed 2 nights in Feb 2023

8/10 Good

Moritz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location (Car was useful) Lots of unnecessary lights! 2 on outside of each pyramid that could not be turned off and spotlights on trees. Very pretty but the reflections they generate on the glass mean that trying to spot Northern Lights 3/4 of the glass is impossible to see through Very comfortable Very clean (Expedia said there is room cleaning daily. There is no room cleaning) Dinners and breakfasts were tasty, varied buffets Staff on site did not know how room controls worked, but were very friendly and as helpful as they could be

8/10 Good

Chris, Concord

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is remote. If you have a rental car it fine, otherwise you have to rely on taxi service to get back and forth to Levi. (Cost is about $60 round trip. The grounds are beautifully maintained. If you are a cross country skier, you'll love this place. Nice place to see the auroras. Ground lighting is a little to high at night. They could turn this lighting down when auroras are present.
Stayed 7 nights in Mar 2022

8/10 Good

Amanda

Travelled with partner
Liked: Property conditions & facilities
We stayed here for three nights. A few things- 1. The check in is a a sister property in town, then you drive out to the property that the igloos are on. The igloos are nice, ours didn’t have a sauna in it and the bathroom is very small. The walk from where you can park your car to the igloos is sort of far and dark . On the property you have husky’s reindeer snd sheep , a sledding hill and a reception area that has breakfast for one hour a day. No lunch or dinner . I think they had soup only. We didn’t get lucky enough to see the northern lights but enjoyed the igloo experience . They have. E elves hideaway where you walk through a forest snd there’s little elf houses which is cute . Only about 15 mins from down town Levi ski mountain.
Stayed 3 nights in Feb 2022

4/10 Poor

Juuso

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Don’t expect luxury holiday. Room is nice but window heating is not working. Breakfast ia terrible, no any service, no any restaurants. So much light waste from everywhere so this is not place to see northern lights, mostly your igloo glasses mirroring other igloo lights. I don’t recommend this for anyone, please book some other igloo.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Place
The igloos are amazing. The design is simply wow, just the magic needed if you are lucky to see the Northern Lights. The only drawback is that the area is quite lit up, where darkness is the key to experience the Aurora Borealis. Other than that it was a dream come true
Stayed 1 night in Dec 2021

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic igloo experience
Strong points - the igloos are genuinely 5 star. Super modern, cosy, excellent wi fi, TV, and all mod cons. The most interesting accommodation I have ever stayed in and a stunning experience to sleep under the stars. Cannot fault the accommodation. Negatives - haphazard check in experience, no dinner options on site so you have to travel for food, we hired a car which I would say is essential.
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the amenities in a cozy and quiet pyramid
This is a very unique location. Perfect to disconnect surrounded by nature. Service and staff members are amazing and very caring, including breakfast at the main elves shop. Look forward to come back soon.
Stayed 2 nights in Dec 2020

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing! Loved it, one of the neatest places I’ve stayed. This is a must do!
Stayed 1 night in Dec 2019

8/10 Good

Bernd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Unterkunft. Es hätte sauberer sein können aber im großen und ganzen in Ordnung. Schönes Glasdach, allerdings ist die Außenbeleuchtung etwas störend. Tolle Anlage mit Rentieren,...
Stayed 3 nights in Mar 2024

10/10 Excellent

Alessia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo soggiornato in questo hotel solo una notte sperando di vedere l’aurora ma purtroppo il cielo era completamente nuvoloso. La piramide è molto pulita dotata anche di un angolo con macchinetta del caffè, frigo e lavandino. Incluso avevamo anche cena e colazione che si fa nel vicino ristorante. Un atmosfera magica!
Stayed 1 night in Mar 2024

8/10 Good

Tommy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ganz nett allerdings mit Makel. Wer für Aurora kommt wird enttäuscht. IN direkter Umgebung gibt es Scheinwerfer die die Bäume anleuchten und somit das beobachten aus dem Zimmer unmöglich machen. Zudem wenn die Scheiben eingeschneit sind, wird nur die Vorderseite beheizt. Rechts und links hat man Pech. Es kommt auch keiner um das frei zu machen. Bei uns im Zimmer fehlte die Fernbedienung. Mal eben Ersatz Fehlanzeige. Dennoch macht das Zimmer einen modernen eindruck und man ist vor Blicken geschützt durch die Wände. Kapselmaschine und Waschbecken waren auch vorhanden.
Stayed 1 night in Mar 2024

10/10 Excellent

Maja Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk
Super lækkert ophold - en KÆMPE tak til personalet som hjalp os med at tjekke ud uden for åbningstiden og forberedte morgenmad forud til os. Super lækker morgenmad og aftensmad buffet! Opholdstedet er SÅ meget større end vi regnede med! Kan klart anbefales!
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Idee, diese Glaspyramiden. Die Umgebung spiegelt sich jedoch sehr da
Stayed 4 nights in Jan 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toll!
Die Pyramide ist toll, um von innen zu schauen, ob Nordlichter zu sehen sind. Jedoch sieht man sie von innen nicht so gut, da die Fenster alle noch so kleinen Lichter spiegeln. Um die Nordlichter gut zu sehen muss man hinaus gehen. Die gesamte Anlage ist echt groß! Echt super gemacht! (Sauna, Eisbad, Rentiere, Elfen-Weg, Wald,…) Beim Essen gab es zwar nicht viel Auswahl aber es war alles sehr lecker. Das Personal war nett aber sie konnten nie viel Auskunft geben ohne bei jemanden anzurufen und nachzufragen.
Stayed 5 nights in Dec 2023

8/10 Good

Stefan

Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
le cadre tres sympa et authentique au milieu de village des elves. personnel très très agréable et serviable. les repas sont top. dommage pour les lumières à l'exterrieure des igloos in empeche de vois les aurores..
Stayed 1 night in Mar 2023
Response from Viivi, Team Hullu Poro on 8 Jun 2023
Dear Maria, Thank you for your review of the Tonttula - Elves village. I was pleased that overall you had a positive experience.Thank you for sharing feedback about the lighting that you felt interfered with your experience of the Northern Lights. I will pass on the message to improve the customer experience. We hope that you will come visit us again, perhaps next time in summer!Summer in Finland is a magical.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
8
Astiat likaisia. Moottorisänky ei toiminut aluksi.
Stayed 1 night in Apr 2023
Response from Viivi, Team Hullu Poro on 8 Jun 2023
Kiitos palautteestanne.Pahoittelut ettei kokemuksenne vastannut odotuksianne. Keräämme palautteet kehitystyötä varten, jotta voimme parantaa asiakaskokemusta kohteissamme. Olen välittänyt palautteenne tiimillemme. Toivottavasti annatte meille vielä tulevaisuudessa uuden mahdollisuuden. Lapin kesä ja yötön yö on upea kokemus talven rinnalla.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推薦
乾淨舒服、有動物可以參觀、同埋有好靚既步道 我們當晚看到了極光
Stayed 1 night in Mar 2023

10/10 Excellent

Giulia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il posto è magico ed è mantenuto con estrema cura

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft und Umgebung war super. Kann man für den Preis natürlich auch erwarten. Lediglich die Gastronomie lässt etwas zu wünschen übrig. War beim Frühstück etwas überfordert. Sonst alle toll.
Stayed 2 nights in Feb 2023

8/10 Good

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist der richtige Ort um das Polarlicht zu geniessen.
Stayed 4 nights in Feb 2023

8/10 Good

Ein Joo

Stayed 1 night in Dec 2022

10/10 Excellent

Marius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage der Pyramiden nördlich von von Levi könnte schöner nicht sein. Gelegen am Rande eines "Elfen Dorf", weiches die Landschaft ein bisschen verzaubert, ist es hier sehr ruhig. Es gibt lediglich 11 Hütten. Im Elfendorf liegt das kleine, sehr gemütliche Cafe, das den Gästen morgens das Frühstück reicht und tagsüber als Cafe für Besucher des Mini Parks dient. Hier werden auch eigene Huskys gefahren die für eine Schlittenfahrt (nur im Winter) gebucht werden können. Die Pyramiden sind liebevoll und gemütlich eingerichtet. Die ca. 1.60m guten Wände die das Glasdach tragen reichen vollkommen als Sichtschutz aus. Die kleine Küchenzeile (kein Herd) gibt die Möglichkeit sich auch sonst zu versorgen. Mini Kühlschrank ist vorhanden. Überraschend, aber nicht einzigartig in Finnland, kommt der Zimmerservice nur nach den Check Out. Wer den Service zwischendurch haben möchte, kann jedoch kostenfrei einfach Bescheid sagen. Die Glasdächer lassen einen umwerfenden Blick in den Himmel zu der aber nur dann perfekt ist, wenn die Nachbarn ebenfalls das Licht aus haben. Den das Licht spiegelt sich im eigenen Dach.
Stayed 6 nights in Mar 2022

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Logement très propre et de haute qualité, nous avons passé une superbe nuit. Le gros problème est que tout le parc reste allumé toute la nuit ce qui rend impossible/difficile le fait de voir une aurore boréale
Stayed 1 night in Feb 2022

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles sehr schön!
Stayed 3 nights in Feb 2022

10/10 Excellent

Asko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
25 v. hääpäivä Aurora pyramiidissa.
Olin vaimon kanssa viettämässä 25 v. hääpäivää. Majoituminen ja majoitusliikkeen toiminta ylittivä odotuksemme. Hääpäiväviikonloppu oli ikimuistoinen. Ainoa asia, joka kannattaa lisätä varusteluun on korkkiruuvi. Puute ei ollut paha, sillä insinöörinä keksin yleensä keinot.🤔😄
Stayed 2 nights in Dec 2021

8/10 Good

Lotta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Iva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021