8/10 Good
gavin, GRANDE PRAIRIE
9 Feb 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok, this is hard to write because it is a beautiful property! Character in abundance ! Well trained staff ! Great welcome and my room was excellent perceived value for money ! Food for lunch and dinner was served fresh and at the correct temperature!
Now the negatives ! My room was terribly noisy through badly fitting windows with zero insulation between room walls and the ceiling ! All the early evening was clip clop of people walking ! Not other fault of either the people just poor design with the floorings used and the echo off the walls
Then between 1am and 3am a large party of people sounded like 20-30 arrived and made there ways to there rooms with suitcases clanking and raised voices and slamming doors ! Now whenever I have checked in at those hours in other properties I was reminded to be quiet and respect the other guests ! In lots of oversea hotels I was given a card in my language to make sure I understood !
So I maybe got 3 hours sleep as I had a 6am check out to catch my flight out of country !
I truly home when you perform another renovation of the rooms you consider noise insulation!
Will I be back ! Yes I will as your property was outstanding in the visual sense!
Hopefully the nighttime people checking are more respectfull!
Thank you
Gavin young
gavin
Stayed 1 night in Feb 2024