4/10 Poor
Lori
Travelled with group
15 Apr 2023
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Booked 2 seafront rooms here for 3 nights. Oceanfront location with a fantastic pool. Nice staff. That’s where the good ends. While the rooms are large, the bedding is disgusting. My comforter had a big stain on the underside that I didn’t notice until the morning when I turned it over to get out of bed. Wouldn’t have been so bad if there had been a top sheet which there wasn’t. I left the stain visible and my comforter was replaced without my saying anything. My sisters rooms bedding was even worse. Two blood stains on the comforter which were fresh, and sheets that had stains that had been set. She didn’t notice either of these until she too pulled the covers back on our check out day. So very gross. All bedding and towels were once white but now gray. Shower had a sewer smell when water was turned on. It did go away after a few minutes of continuously running the water. Breakfast food was cold. It’s served in chafing dishes that aren’t kept warm. Not a good thing. The disgusting bedding alone would keep me from ever recommending this place to anyone. It’s such a shame too, as the setting and location is beautiful.
Lori
Stayed 3 nights in Apr 2023