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Thank you Mondello for an excellent stay! We only stayed one night but would have happily stayed more. Spotlessly clean, lovely touches like cafetière coffee provided and great location. Really setting the standard for motels! Thank you!
Olivia
Stayed 1 night in Apr 2024
6/10 Okay
Tony
Travelled with partner
24 Mar 2024
Liked: Cleanliness
The pros: cool looking rooms, good breakfast. Excellent parking underneath
The cons: The foyer smells foul when you enter from outside or come down the lift not sure if this is the toilet right by reception/lifts but this was apparent both days we stayed.
Rooms look cool but bathroom is badly designed with tap in wrong position by sink, lights at mirror that have no apparent lightswitch to turn them on. Shower door that needs adjustment so it will close.
One switch for lights on entry that does everything so it’s all or nothing in the room which would be cool if it wasn’t so over lit.
Soulless corridors leading to rooms
This hotel could be really great but lacks in the detail to make it so.
Tony
Stayed 1 night in Mar 2024
Response from The Mondello Team on 3 Apr 2024
Dear TonyThank you for taking the time to provide feedback regarding your recent one-day stay at Mondello Motel. We appreciate your insights and apologize for any inconveniences you experienced during your brief visit.However, it appears there might have been a misunderstanding, as the issues you've described do not align with the facilities and services we offer at Mondello Motel. We take great pride in maintaining high standards of cleanliness, comfort, and functionality throughout our property.To clarify, Mondello Motel does not have a foyer that emits foul odors, poorly designed bathrooms, or over-lit rooms with soulless corridors.Given the discrepancy in the duration of your stay, it is possible that you may have confused our establishment with another property. Nevertheless, we take all feedback seriously and will continue to strive for excellence in guest satisfaction.We understand that sometimes feedback can be misdirected, and we apologize for any confusion caused. We would like to assure you and all our guests that we are committed to providing an exceptional experience during their stay.Should you have any further questions or concerns, please do not hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to welcome you back to Mondello Motel in the future.Warm regards,
A great motel in a good location handy to the town centre and shops. The room was large, clean and very comfortable with all the necessities you need. Staff were friendly and helpful. We would happily stay there again if in the arwa
Alan
Stayed 2 nights in Mar 2024
Response from The Mondello Team on 13 Mar 2024
Thank you for taking the time to share your positive feedback about your recent stay at Mondello Kaikoura. We truly appreciate your kind words and are delighted to hear that you had such a pleasant experience with us.We're thrilled to know that you found our motel to be great, with a convenient location close to the town center and shops. It's wonderful to hear that you enjoyed the spacious, clean, and comfortable room with all the necessities you needed for a comfortable stay.Providing excellent service is our priority, and we're glad that our friendly and helpful staff made a positive impression on you. Your satisfaction and comfort are important to us, and we're pleased that our team could contribute to making your stay enjoyable.Thank you for considering us for your future visits to the area. We would be delighted to welcome you back to Mondello Kaikoura and provide you with another memorable stay. If you have any special requests or if there's anything else we can assist you with, please don't hesitate to reach out to us.Warm regards
Perfectly adequate for an overnight stay. Rooms were a little on the small side, and would have preferred a toilet separate from the bathroom (there were 4 of us). Staff friendly.
Mary
Stayed 1 night in Mar 2024
Response from the Mondello Team on 6 Mar 2024
Thank you for taking the time to share your feedback regarding your recent stay at Mondello Kaikoura. We truly appreciate your input as it helps us understand our guests' experiences and areas for improvement.We're pleased to hear that you found your overnight stay with us to be "perfectly adequate" and that you found our staff friendly. Your satisfaction is our top priority, and we're glad to have met your expectations in this regard.We acknowledge your comments about the size of the rooms and the preference for a separate toilet. Your feedback is invaluable, and we will certainly take it into consideration as we continue to enhance our facilities and services to better accommodate the needs of our guests.Once again, we appreciate your feedback and thank you for choosing to stay at Mondello Kaikoura. We hope to have the opportunity to welcome you back in the future for an even more enjoyable experience.If you have any further comments or suggestions, please feel free to reach out to us. We're here to ensure your future stays with us are nothing short of exceptional.Best regards,
Clean and convenient option for staying in Kaikoura
Within short walking distance to shops and restaurants and whale watching centre.All very good for a long term traveller
M
Stayed 1 night in Feb 2024
Response from The Mondello Team on 6 Mar 2024
Thank you for sharing your positive feedback regarding your recent stay at Mondello Kaikoura. We truly appreciate your kind words and are delighted to hear that you found our hotel to be a clean and convenient option for your stay in Kaikoura.We're thrilled to know that you found our location within short walking distance to shops, restaurants, and the whale watching center to be advantageous. Providing our guests with easy access to local attractions and amenities is something we strive for, and we're glad to hear that this aspect of your stay met your expectations.As a long-term traveler, we understand the importance of comfort and convenience, and we're pleased that Mondello Kaikoura was able to provide you with a positive experience during your time here.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us.Safe travels, and best regards,
Property is within easy reach of the town centre with its bars and restaurants
Rooms were comfortable and we were welcomed at check in
Access to sky channels including sport.
Nice patio area to enjoy the afternoon sunshine
Great overnight stay during our three week trip to NZ South Island. Unfortunately the weather was quite wet so we didn’t do a lot of local sightseeing. The room was quiet, clean and comfortable.
Audrey
Stayed 1 night in Nov 2023
Response from Team Mondello on 28 Nov 2023
Thank You for your kind review Audrey - please come again soon
Absolutely beautiful room and staff directed us to the Seafoad BBQ on our way to the seal colony. Wha a great food experience in a beautiful setting. Wished we were staying longer!
dan
Stayed 1 night in Mar 2023
Response from Team Mondello on 12 Mar 2023
Perfect Dan - so pleased you had a great stay - see you again hopefully
The manager was simply excellent… he catered for our late check in and when he heard about our upcoming sea adventure and inability to find a local chemist open, helped us in sourcing seasickness pills! He was a legend and lifesaver! Our stay was located at close walking distance to main part of town!
Judith
Response from Team Mondello on 11 Jan 2023
Hello Judith,Wonderful and very kind review - very pleased you enjoyed your stay with us - please come again soonKind regardsThe Mondello Team
10/10 Excellent
Sheue Ching
8 Jan 2023
Sheue Ching
Stayed 1 night in Jan 2023
Response from Team Mondello on 11 Jan 2023
perfect, thank You Sheue Ching - please come again soonregards
A conveniently located well appointed property. Our unit looked over the pasture to the mountains and I appreciated the crisp white bed linen. I would highly recommend this property.
Carolyn
Response from Team Mondello on 8 Dec 2022
Perfect Carolyn,We appreciate your very kind wordskind regardsThe Mondello Team
Lovely view of the mountains, close to restaurants but far enough away from the Main Street. Rooms set away from the road so no traffic noise to speak of. Just lovely
Tracie
Stayed 2 nights in Oct 2022
Response from Team Mondello on 21 Oct 2022
Fantastic words Tracie - most appreciated andwhat we need at this timeSee you again soon
Very clean, modern and quiet. Very comfortable bed!
Elizabeth
Stayed 2 nights in Apr 2022
Response from Team Mondello on 18 Apr 2022
Thank you for taking the time to review us. We are happy you enjoyed your stay with us. Your stay with us is very much appreciated.
Regards
Team Mondello
10/10 Excellent
Michelle
Travelled with partner
23 Feb 2022
Liked: Cleanliness, staff & service
Great size apartment, staff were so flexible. Will stay again.
Michelle
Stayed 1 night in Feb 2022
Response from Team Mondello on 5 Mar 2022
Thank you for taking the time to review us. We try to please the guests where possible. Your stay with us is very much appreciated.
Regards
Team Mondello