Cari Apartment di Jugra Lama

"Budget friendly, nice environment, strategic location with shopping mall"

"Room wasn't 100% cleaned - found a used cotton pad on the table, phone and tabletops were quite dusty and two out of the three rooms we booked did not have shower gel - they did't refill. A bit of a letdown as we had high expectations after staying at other Doubletree hotels. However, the hotel itself was quite beautiful and the beds were comfortable. "

"Overall is OK. Get 2 free ticket to the water world. Kids really enjoy the stay. Enjoy play in the water during the day and enjoy the fun fair and light decoration during night. Only that the TV has no kids channel. "

"Smooth check in and out superb service provided by all staffs"

"Hotel very clean. Nice view. Iverall is good ..It just pillow too low."

"It was great stay. Great courtesy from the receptionist and smooth checked in even though it was 12 am +- . This stay was the 5th or 6th stays here and it was close to a lot of facilities. Will come again insyaAllah.👍"

"The hotel situated in a good location at Babdar Baru Klang in Bukit Raja. The hotel is very bear to AEON Mall Bukit Raja is with in walking distance about 10 minutes. The hotel has granted free Parking fir their hotel guest. The check in and check out is smoth. The room is BIG and clean. The Bed and pillows is comfortable. The Water pressure for shower is strong but the Water pressure at the basin is very Low. I will stay in this hotel again if the room rates is good."

"Booked 2 superior rooms at RM600++ per room per nite. Arrived 1pm at hotel. Unfortunately no early check in was available. But saw them giving priority to group check in which hasn't arrive and their rooms were ready. Was informed rooms only available to check in after 3pm. Reception told us will call us once rooms are ready. So we went out for lunch. Unfortunately no one called us. The reception team could have more customer oriented training in handling customers! The Accor Hotels corporate video shows welcoming drinks for all hotel guest, but none was served. Entered the bedroom. Air-conditioning wasn't cold. Room air-con remained the same till check out - HOT! Air-con was noisy. Shower room water controller didn't have different blue or red color to differentiate the cold or hot water. Called reception to ask and was inform to wait 10 mins before hot water comes on. The bathtub shower feature malfunctioned too. Couldn't enjoy my bath! Requested for late check out when check in. They informed latest check out is 1pm. On actual day, they requested to check out at 12noon instead. When I told them what I was informed check out is at 1pm, they say you will have to pay charges. Only after raising my voice, they agreed on 1pm. Very poor on Customer orientation. I really had high expectation on their customer services and hotel condition with the price I was charged for the room. Unfortunately, I had high DISAPPOINTMENT! Couldn't believe this is the Accor Hotels standard!"

"Basic necessities was good In terms of cleanliness, it can be improve. Toilet sink was leaking, a bit worn down. You can see yellow stain on toilet bowl "