Lobby sitting area

Reviews of The Square Hotel

3 out of 5
The Square Hotel
30 & 32 Jalan Pendekar 11, Taman Ungku Tun Aminah, Sekudai, Johor Bahru

Reviews

8.2

Very good

Rating 10 - Excellent. 45 out of 131 reviews" "
Rating 8 - Good. 58 out of 131 reviews" "
Rating 6 - Okay. 17 out of 131 reviews" "
Rating 4 - Poor. 9 out of 131 reviews" "
Rating 2 - Terrible. 2 out of 131 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

SEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Nam Khim

Stayed 1 night in Dec 2022

8/10 Good

Kong Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Stay. Door loud closing. Nice orange juice
Easy to go Tasek Central. Walking distance to Tun Aminah Bus Station. Many Corner Coffee shops restaurant.
Stayed 1 night in Dec 2022

8/10 Good

Lew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything's fine....
Stayed 1 night in Sep 2022

8/10 Good

Airul Mohsit

Liked: Cleanliness, staff & service, room comfort
Keep expectations low and all is well.
The hotel is in an acceptable condition. Can see it's aging. But still comfy to stay in.
Stayed 1 night in Aug 2022

8/10 Good

Hamirul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
My First Booking at this Hotel
This is my first stay at this hotel. First impression was bad. The main door was always lock (as a precaution for whatever reason you can guess) and I need to knock the glass panel to let the reception notice my present, to unlock the main door for my entry. Not sure is there any door bell. Then, I don't get the welcome greeting from the reception who are sitting but instead got the tilted eyeballs staring at me while I am walking closer to the counter. And so I started the conversation. It seems like the customer service is relative bad. Besides, I have no comment in the facility and environment as they are acceptable. Stay was pleasant although the room size is slightly bigger than a queen size bed. Not noisy, maybe my room is not near the window. Overall, I would recommend other to stay at this hotel. All the food, shopping and drinking are just at walking distance.
Stayed 1 night in Jul 2022

4/10 Poor

Jess

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room very smelly, beside the smoking area is not a good idea, Toilet room difficult to lock, Poor sound insulation.
Stayed 2 nights in Jul 2022

8/10 Good

Fang Hean

Liked: Staff & service, property conditions & facilities
Overal ok, abit dusty and not so sound proof
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
So far location is good. But no breakfast provided, a bit sad
Stayed 1 night in Feb 2021

8/10 Good

Sally

Stayed 11 nights in Nov 2020

8/10 Good

Jeff, Kuala Lumpur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am vegetarian. A lot vegetarian restaurant surrounding here
Stayed 1 night in Aug 2020

10/10 Excellent

Vasanthan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

ICE LOOK

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unique point about this hotel is that even though it is only a low rise building,it does provide elevator for guests.This is not usually found at other hotels which are 3 storeys buildings only.Super convenience!
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Counter staff not friendly
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like most is the feeling of confines when am in the room eventhough my room is without windows. But, what I most dislike about the hotel is the receptionist who entertain my queries on cancellation procedure as I am double book my stay.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Ivy

Liked: Cleanliness, property conditions & facilities, room comfort
Not satisfy for the service
Location is good, room was nice but the service wasn't good. They can only gave one room card, it's not conviniectce when one of us went out for smoking and the other one in the toilet or sleeping, because we can't bring the room card as the electricity would down without the room card, and not able to use other card to replace it too. They changed the wifi password half an hour before the check out time without inform us while I was doing online booking at that time. I guess it maybe happen everyday just to chase the guests to check out early as i asked the reception about it, they were react it's normal to changed password not even apology for the inconvenience caused.
Stayed 1 night in Jan 2020

8/10 Good

Lionel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not cheap with online booking
The room is good and check in was fast. However, the walk-in price is cheaper than booking online.
Stayed 1 night in Dec 2019

4/10 Poor

Wei Shing

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended.
not good. Noisy at night, dirty and smelly.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Not so good, as toilet only supply one roll. The room we had, there's a connecting door which made us feel like insecure and no sound proof when someone talks. Can hear the other party's conversation.
Stayed 2 nights in Dec 2019

10/10 Excellent

Muhammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Bee Choo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay experience
Overall stay not impressive the guest service does not speak english well. Not much choice for food option after 10pm.
Stayed 1 night in Dec 2019

4/10 Poor

NORZURATULJANNA, Johor baharu

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Staff not friendly
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Room wall not well insulated. Can hear clearly next room loud noise/conversation. Water pressure at 2nd floor not so good as what other review said. Amenities is ok with restaurants.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Asllah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean n tidy. Great value for money
Stayed 2 nights in Aug 2019

10/10 Excellent

Erleena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Super clean and very affordable. Value for money
Stayed 4 nights in Aug 2019

4/10 Poor

Koong Tuck Heng

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

nureqqa, Singapore

Disliked: Staff & service
Disappointed need to wait around 30min to get iron?
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location where Mcdonald is located nearby, and decent foodstall around as well. Staff are friendly, so as the cleanliness in the room is perfectly clean.
Stayed 2 nights in Jun 2019

4/10 Poor

Sara

Liked: Cleanliness
There is only a 1/2 panel window and they claim is a room with window and charged extra.
Stayed 1 night in Jun 2019

4/10 Poor

Shenice

Liked: Cleanliness
Disliked: Room comfort
Very small room and price not worth it.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in May 2019

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
New building.
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Md

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the room was clean but the downside was that the walls are not soundproof so we can hear some loud music being played at night
Stayed 1 night in Feb 2019