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Overall its sooooo teribble! My room is without the tv channel and when i told the front desk, suprisingly their answer is "Don't know how to check the tv & don't know whay to do".OMG!!
Worse thing is there's no lift to go up, need to climb the staircase up & down with our luggage. Not recommended at all. Will regret for the whole entire days of yr stay & spoilt your holiday mood guys!!
Everything was great. I always book this hotel when I'm going to jb, it has become my favorite hotel to stay in when I'm in jb. Convenient location, staff was friendly and helpful.
Gina
Stayed 1 night in Nov 2022
Response from Newland Hotel on 21 Nov 2022
Thanks for your comments.
4/10 Poor
Junsheng
Business traveller
26 Aug 2022
Liked: Staff & service
Disliked: Property conditions & facilities
good location but internet connection was very bad
The property was value for money. The value and quality of the room i received, i think it matched the room rate i paid.
However, i felt that the staff were more interested in looking and playing with their handphones than serving customers. And, it woulf be better if there was a lift to help customers who have heavy luggages.
Sky
Stayed 1 night in Dec 2019
Response from Newland hotel on 8 Dec 2019
Thanks for your comments.
We will improve our service.
6/10 Okay
RavinS
Travelled with group
10 Nov 2019
Disliked: Property conditions & facilities
There cockroach n No coffee during bf nor proper breakfast provide. When asked for coffee, the person at reception counter didn't event bother to listen n cont to just ignore us . We had to go outside for breakfast. Very disappointing..
RavinS
Stayed 1 night in Nov 2019
Response from Newland hotel on 11 Nov 2019
Sorry for the trouble.
We will check with the staff.