Minibar, in-room safe, blackout curtains, iron/ironing board
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Reviews of Fives Hotel DNP

2.5 out of 5
Fives Hotel DNP
Jalan Dato Abdullah Tahir, Johor Bahru, Johor

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 63 reviews" "
Rating 8 - Good. 19 out of 63 reviews" "
Rating 6 - Okay. 14 out of 63 reviews" "
Rating 4 - Poor. 4 out of 63 reviews" "
Rating 2 - Terrible. 3 out of 63 reviews" "

7.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

CAMILLA

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

ONN KUEH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eventhough the room is quite small, it is comfortable and considered good value for money. The only need to comment is always noisy in the middle at night from the lounge nearby.
Stayed 4 nights in Feb 2024

10/10 Excellent

SITI NUR BAHIRAH HUSNIYAH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Feb 2024

6/10 Okay

Tan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet stay at JB
Very spacious but there is a smell when we enter the room due to poor ventilation. The windows need to be cleaned.
Stayed 1 night in Jan 2024

10/10 Excellent

Charles

Stayed 1 night in Jan 2024

10/10 Excellent

Saraswathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

mei yoke

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Stayed 1 night in Dec 2023

6/10 Okay

Kok kin

Travelled with family
Disliked: Property conditions & facilities
Building abit old
Stayed 1 night in Dec 2023

8/10 Good

Mardiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check-in and manage to upgrade room smoothly, just need to top up the difference.
Stayed 3 nights in Dec 2023

2/10 Terrible

Audrey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. Didn’t sleep a wink, heard neighbours children screaming n playing and neighbourhood downstairs talking in middle of night and cars zooming pass. Stains on bed head and toilet. Plus bath n toilet not separated area so whole bathroom wet. First and last stay. Plus Expedia used my $100 for a $57 stay so I overpaid as well
Stayed 1 night in Dec 2023
Response from Fives Hotel DNP - Admin on 19 Dec 2023
Hi Audrey. Thank you for taking time to complete a review after your recent stay with us. We appreciate your feedback on our facilities and services. Your comment on room soundproofs and facilities efficiency are being duly noted. Rest assured that corrective measures to be taken to ensure processes and those unpleasant experiences being improved for our customer satisfaction. We hope these challenges will not put us in permanent disfavor and we’d be glad if you give us one more chance to provide better comfortableness for your upcoming visit. Thank you and have a pleasant day.

6/10 Okay

Stephanie

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Fives Hotel DNP - Admin on 19 Dec 2023
Hi Stephanie. Thank you for taking your time to share your valuable experience on your stayed. Looking forward to welcome you here again in the future at Fives Hotel DNP. Have a nice day.

8/10 Good

fang fang

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Nov 2023
Response from Fives Hotel DNP - Admin on 19 Dec 2023
Hi Fives Fang. Thank you for taking the time and sharing your feedback regarding your stayed! We’re glad that we could make your stay pleasant at Fives Hotel DNP and we’re eager to host and serve you again with nothing but the best. Have a nice day.

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Fives Hotel DNP - Admin on 19 Dec 2023
Hi Fives Vincent. Thank you for taking the time and sharing your feedback regarding your stayed! We’re glad that we could make your stay pleasant at Fives Hotel DNP and we’re eager to host and serve you again with nothing but the best. Have a nice day.

8/10 Good

Carol

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Fives Hotel DNP - Admin on 19 Dec 2023
Hi Fives Carol. Thank you for taking your time to share your valuable experience on your stayed. Looking forward to welcome you here again in the future at Fives Hotel DNP. Have a nice day.

10/10 Excellent

Su

Stayed 1 night in Nov 2023
Response from Fives Hotel DNP - Admin on 19 Dec 2023
Hi Fives Su. Thank you for taking the time and sharing your feedback regarding your stayed! We’re glad that we could make your stay pleasant at Fives Hotel DNP and we’re eager to host and serve you again with nothing but the best. Have a nice day.

8/10 Good

??

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Unexpectedly, the bed in the room is super cosy and comfortable to sleep in. The cons are the lights in the room is quite dark and dim, personal preference for brighter room condition. The carpet is quite sticky and recommend to provide any kind of room slipper unless able to keep the carpet non-sticky, other than these, we quite enjoy the stay.
Stayed 1 night in Nov 2023
Response from Fives Hotel DNP - Admin on 19 Dec 2023
Hi Fives. We greatly appreciate your constructive feedback which enables us to monitor the application of our service standards. Your comment on room facilities efficiency been duly noted. Rest assured that corrective measures been taken to ensure processes and respective department concerned been counselled for improvement in customer satisfaction. We hope these challenges will not put us in permanent disfavor for your upcoming visit. Thank you and have a pleasant day.

6/10 Okay

Gee Siang

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff service is good but the room’s aircon is noisy, they never change the better room for us
Stayed 1 night in Sep 2023
Response from Fives Hotel DNP - Admin on 19 Dec 2023
Hi Gee Siang. We appreciate your constructive feedback which enables us to monitor the application of our service standards. Your comment on room facilities efficiency been duly noted. Rest assured that corrective measures been taken to ensure processes and respective department concerned been counselled for improvement in customer satisfaction. We hope these challenges will not put us in permanent disfavor for your upcoming visit. Thank you and have a pleasant day.

10/10 Excellent

Davien

Stayed 1 night in Oct 2023
Response from Fives Hotel DNP - Admin on 19 Dec 2023
Hi Fives Davien. Thank you for taking the time and sharing your feedback regarding your stayed! We’re glad that we could make your stay pleasant at Fives Hotel DNP and we’re eager to host and serve you again with nothing but the best. Have a nice day.

8/10 Good

Celestine

Travelled with partner
Liked: Cleanliness, staff & service
Pretty affordable stay especially with the discounted price! It’s a decent place to stay, just that the walls are not really soundproof so can be quite prone to noise. But overall, nice place especially with the really helpful and friendly staffs!
Stayed 1 night in Oct 2023
Response from Fives Hotel DNP - Admin on 19 Dec 2023
Hi Fives Celestine. Thank you for taking your time to share your valuable experience on your stayed. Your comments on room features and services are being duly noted. We hope respective challenges will not put us in permanent disfavor for your upcoming visit to Fives Hotel DNP. Have a nice day.

8/10 Good

Lee

Stayed 1 night in Oct 2023
Response from Fives Hotel DNP - Admin on 19 Dec 2023
Hi Lee. Thank you for taking your time to share your valuable experience on your recent stay. Looking forward to welcoming you here at Fives Hotel DNP in the future. Have a nice day.

10/10 Excellent

kent yuen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
if parking in front of lobby is full, you need to park at 5th or 6th floor
Stayed 1 night in Oct 2023
Response from Fives Hotel DNP - Admin on 19 Dec 2023
Hi Fives Kent. Thank you for taking your time to share your valuable experience on your stayed. We appreciate your feedback on our property and surrounding areas facilities. Looking forward to welcome you here again in the future at Fives Hotel DNP. Have a nice day.

10/10 Excellent

Wong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like this hotel. Clean n cozy. Staff is friendly. Nearby alot of stalls to eat.
Stayed 1 night in Oct 2023

2/10 Terrible

Thomas

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mah

Stayed 2 nights in Sep 2023

8/10 Good

Yap

Liked: Cleanliness, staff & service, property conditions & facilities
Layout is excellent
Stayed 1 night in Sep 2023

6/10 Okay

Hock San

Stayed 1 night in Sep 2023

2/10 Terrible

Jolene

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room was too dim & the toilet flooring was slippery! The bed has insect on it & bedsheet has a foul smell! I booked 2nights & didnt stay on the 2nd night. Ended up I have to book another hotel. First unhappy stay :(
Stayed 1 night in Sep 2023

10/10 Excellent

Panida

Stayed 1 night in Sep 2023

6/10 Okay

Yong

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Toe Mee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel building outside looks rundown but inside is good and clean. Was stated room slippers provided but can't find. Water shower pressure was super small. The security guards do not allow our car to go in until we pay them SGD50/- to park overnight saying they will help us "look" after. Felt cheated as it was supposed to be free parking being the hotel stay-in guest.
Stayed 1 night in Sep 2023

6/10 Okay

fang fang

Stayed 1 night in Sep 2023
Response from Fives Hotel DNP - Admin on 19 Dec 2023
Hi Fang. Thank you for taking your time to share your valuable experience on your recent stay. Looking forward to welcoming you here again in the future at Fives Hotel DNP. Have a nice day.

8/10 Good

Yoichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Zubaidah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room have 2 queen beds.
Stayed 2 nights in Jun 2023

4/10 Poor

KIN LUN, Singapore

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There is no partition between shower area and toilet area
Stayed 2 nights in Aug 2023

4/10 Poor

Kuan Meng

Liked: Cleanliness, staff & service
Vv noisy. Next to a car park n a music outlet. The noise constantly disturbed me throughout the night.
Stayed 1 night in Aug 2023

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+++
Great stay
Stayed 1 night in Jul 2023

6/10 Okay

Pang

Liked: Cleanliness, staff & service
Heater not hot.
Stayed 2 nights in Jul 2023

4/10 Poor

Gun

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Lift breakdown, trapped for almost an hour.
Stayed 1 night in Jul 2023

10/10 Excellent

Mah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Leong Chit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, easy access to city.
Stayed 1 night in Jun 2023

10/10 Excellent

Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service
The room is very spacious and clean. Eateries are just below the hotel.
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Points to consider
Location is less accessible unless you drive. Driving in & out need to get a written pass from the hotel staff in order to get free parking. Parking for hotel guests is designated on level 5, and hotel lobby is on level 2, only 1 service lift, less convenient. Area a bit rowdy at night with restaurants and pubs.
Stayed 2 nights in Jun 2023

8/10 Good

ENG

Travelled with family and small children
Liked: Staff & service
Area is near ksl if you are driving or taking grab. Quite inconvenient if you are driving.Parking area is very narrow. Difficult to unload luggage as your car are not allow to stop at the hotel lobby.
Stayed 2 nights in Jun 2023

10/10 Excellent

Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Fives Hotel DNP - Admin on 9 Jun 2023
Hi Fives Pang. Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay pleasant at Fives Hotel and we’re eager to host and serve you again with nothing but the best. Have a nice day.

10/10 Excellent

Salma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Fives Hotel DNP - Admin on 9 Jun 2023
Hi Fives. Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay pleasant at Fives Hotel and we’re eager to host and serve you again with nothing but the best. Have a nice day.

6/10 Okay

Choo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The location not that good. Surrounding with Thai shop & restaurant.
Stayed 2 nights in May 2023
Response from Fives Hotel DNP - Admin on 9 Jun 2023
Hi Choo. Thank you for taking the time and sharing your feedback regarding your stay! Your comment on Property location been duly noted. We hope respective challenges will not put us in permanent disfavor for your upcoming visit to Fives Hotel. Have a nice day.

10/10 Excellent

TONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Fives Hotel DNP - Admin on 9 Jun 2023
Hi Fives Tong. Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay pleasant at Fives Hotel DNP and we’re eager to host and serve you again with nothing but the best. Have a nice day.

10/10 Excellent

Zhin Kwang

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The place is out of the way but this is what you get at the price. The main complaint is the AC compressor was just next to the room and it was like an aircraft jet engine.
Stayed 2 nights in Apr 2023
Response from FHDNP Admin on 13 May 2023
Hi Zhin Kwang. Thank you for taking the time and sharing your feedback regarding your stay! Your comment on room facilities duly noted. We hope respective challenges will not put us in permanent disfavor for your upcoming visit to Fives Hotel. Have a nice day.

6/10 Okay

Wei Qi

Liked: Staff & service
Disliked: Cleanliness
Pros - Both room and toilet are spacious, plenty of space to move around and place belongings. Cons - Strong cigarette smell in the room. There was a cockroach in the room at night and even though I tried to take it out, it hid in a crevice on the floor and I couldn't kill it - was uncomfortable to sleep thinking about a cockroach in the room. The lift button to go down to the lobby does not work properly, had to press multiple times and angle my finger until it finally worked. The location is also difficult for Grab drivers to find, as it is hidden inside the plaza and Grab drivers can't turn into the hotel. For one night, it is OK but do not recommend for longer stay.
Stayed 1 night in Apr 2023
Response from FHDNP Admin on 13 May 2023
Hi Wei Qi. We appreciate your constructive feedback which enables us to monitor the application of our service standards. Your comment on cleanliness efficiency been duly noted. Rest assured that corrective measures been taken to ensure processes and respective department concerned been counselled for improvement in customer satisfaction. We hope these challenges will not put us in permanent disfavor for your upcoming visit. Thank you and have a pleasant day.

8/10 Good

Annabelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The estate is a little rundown but the hotel room itself looks like what was advertised in the product listing. It's is decent for a short period of stay. Staff is extremely polite and nice.
Stayed 1 night in Mar 2023
Response from Fives Hotel DNP - Admin on 17 Mar 2023
Hi Fives Annabelle. Thank you for taking the time and sharing your feedback regarding your stay! We appreciate your feedback on our facilities and services. Your comment on room pricing been duly noted. We hope respective challenges will not put us in permanent disfavor for your upcoming visit to Fives Hotel DNP. Have a nice day.