Iron/ironing board, free WiFi, bed sheets

Reviews of Aeon Tebrau Apartment Johor Bahru

3 out of 5
Aeon Tebrau Apartment Johor Bahru
Block F, No.04-05 Jalan Harmonium 24/2, Johor Bahru

Reviews

5.0
Rating 10 - Excellent. 2 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 7 out of 14 reviews" "

6.0/10

Cleanliness

5.6/10

Staff & service

4.6/10

Amenities

5.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

8/10 Good

Mazlan

Liked: Cleanliness, staff & service, property conditions & facilities
good.
Stayed 1 night in Jun 2023

2/10 Terrible

Razaul

Disliked: Staff & service, amenities, property conditions & facilities
Everything don’t like
Stayed 1 night in Nov 2022
Response from Aeon Tebrau Apartment Johor Bahru on 14 Nov 2022
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback.We are very sorry to hear that you didn't have a great experience with us – our mission is to provide excellent guest experiences, so we are sorry to have let you down.

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
This property is not written as a homestay at the time of booking. I wanted to book a hotel. I did not stay. It was a very unfriendly explanation. I will never make a reservation on this site again.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Cheap and value for money. Friendly staffs, big rooms, though the apartment building itself was old and lifts not in the best condition
Stayed 1 night in Mar 2019

2/10 Terrible

Teik Soon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bad reception.
Reception is very poor, waiting to enter the homestay for more than two hours.
Stayed 1 night in Feb 2019

10/10 Excellent

Jas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hassel free and comfortable stay! For a homestay, I would say this room is super value for $$. TV signal is clear. Aircon is cold. Walking distance to Aeon Mall.
Stayed 2 nights in Dec 2018

8/10 Good

Joey, Tebrau, Johor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to Aeon Tebrau Shopping Mall. Staff is helpful. The apartment is spacious.
Stayed 1 night in Nov 2018
Response from Arianne Le on 21 Nov 2018
Thank you so much for your feedback! Please come again.

8/10 Good

TEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nil
Stayed 1 night in Dec 2017

2/10 Terrible

clairy, malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
unable to check in
waited for 20 minutes outside the building but no one attended. tried calling the number provided but to no avail. no choice but checked in to another hotel instead.
Stayed 1 night in Nov 2017
Response from Lee on 3 Dec 2017
I am sorry for the mistake. That day i had a meeting in Singapore and my new staff didn't know how to handle. Hopefully you can forgive and forget. Thank you and see you again!

6/10 Okay

Ong lin chuan

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Weekend family shopping and dining
For the room we are getting, it's definitely over priced. Though we purchase with breakfast, no breakfast is provided that is after we declined the offer to have only bread. Though it is stated as breakfast is included, with a rate of RM15 for adult. Since we stayed in a double room for 2 adults, only RM15 was refunded instead of RM30. Reason given was RM15 was for the whole room and not as advertised as RM15 for adult. got lost an tried to call the hotel but failed. the number advertised was their ex-employee. Finally, this is not a hotel. It's a home stay persay.
Response from Lee on 11 Apr 2017
Thank you for your comment. We are not the Hotel. We are homestay only. We changed to the new cashier telephone number already.

2/10 Terrible

asma ruhaiza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected coz apartment I want not to share wt other guess. The offer price not match with hotel. View n environment hotel is dangerous
Thank you for your comment! Our hotel view is good environment but the walk way is dark.