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Reviews of Hotel Marcopolo Jakarta

3.5 out of 5
Hotel Marcopolo Jakarta
Jalan Teuku Cik Ditiro No. 19, Jakarta, Jakarta

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 56 reviews" "
Rating 8 - Good. 23 out of 56 reviews" "
Rating 6 - Okay. 17 out of 56 reviews" "
Rating 4 - Poor. 3 out of 56 reviews" "
Rating 2 - Terrible. 3 out of 56 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Mauri

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location in Mentengen. Quiet. Swimming pool !
Stayed 4 nights in Nov 2023

8/10 Good

Lance

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for your money. Breakfast buffet was good. Air conditioner worked great. Swimming pool was good. TV didn’t have English speaking channels. Hot water was warm and cool. Good parking lot.
Stayed 3 nights in Oct 2023

8/10 Good

Andhika

Stayed 1 night in Aug 2022

8/10 Good

Mohd azman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Etik, Almaty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value hotel. The rooms are spacious and clean. The staff are super friendly. It has a swimming pool and a small playground for kids. Buffet Indonesian breakfast with fruits and toast.
Stayed 2 nights in Jul 2022

8/10 Good

Dina, Bekasi

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
In the center of the city and opposte to the hospital that I went. Pool is opened as a plus. However the hotel need a renovation. The price that we got can’t complain much. The receptionist was good.
Stayed 1 night in Jun 2020

8/10 Good

Dina, Bekasi

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Opposite to the hospital that I went and in the centre of the city, easy to order the foods by on line gojek/grab and the pool is open as a plus
Stayed 1 night in Jun 2020

8/10 Good

Paul

A fairly good hotel
A reasonable hotel in a good location. A rather dated building but nevertheless clean. Staff helpful and friendly. Breakfast was tasty although the selection was limited.
Stayed 5 nights in Aug 2018
Response from Ronald on 21 Sept 2018
Dear Guest, It was a pleasure to know that you have enjoyed your stay. We also delighted to know that our staff was convenient to you Thank you and we hope, we will have the pleasure of welcoming you back to Hotel Marcopolo Jakarta

8/10 Good

MochSiddik, Singapore

Liked: Cleanliness, staff & service, room comfort
Convenient to go anyway in the city
Nice hotel close to the shopping centers and restaurants
Stayed 4 nights in Jul 2018
Response from Ronald on 21 Sept 2018
Dear Guest, It was a pleasure to know that you have enjoyed your stay. We also delighted to know that our location was convenient to you Thank you. We have noted your feedback related with toilet in the Room will give extra attention on this matter to ensure quality meet the expectations of our guest, look forward to welcoming you back to Hotel Marcopolo Jakarta and we could serve you better.

8/10 Good

Gemunu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Overall a good experience, Good wifi connection, helpful staff. fast service ,Good breakfast
Stayed 7 nights in Jun 2018
Response from Ronald on 2 Jan 2019
Thank you for your review and comments regarding your stay. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. Best Regards, Hotel Marcopolo Jakarta Customer Care Team

10/10 Excellent

Asep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good swimming pool, I can swim 247
Stayed 1 night in May 2018
Response from Ronald on 2 Jan 2019
Thank you for your review and comments regarding your stay. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. Best Regards, Hotel Marcopolo Jakarta Customer Care Team

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2017

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017
Thank you for staying at Hotel Marcopolo Jakarta.

10/10 Excellent

Stefan

Liked: Cleanliness, property conditions & facilities, room comfort
Everything is OK, only with internet was problem does't worked 1 half day. Anyway the internet conection is very good at the hotel.
Stayed 2 nights in May 2017
Thank you for staying at Hotel Marcopolo Jakarta.

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2017
Thank you for staying at Hotel Marcopolo Jakarta.

8/10 Good

muktianto, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and cheap
good place for stay
Thank you for staying at Hotel Marcopolo Jakarta.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy
Loud clang-clang noise heard intermittently through the night. Either air-con compressor kicking in or nearby lift.
Response from David on 20 Jun 2017
Thank you for staying at Hotel Marcopolo Jakarta.

10/10 Excellent

YH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and efficient
This old hotel is owned by an Indonesian business person. Thinking about recent security situations in the world, this hotel is the safest as it is invisible. Yet it has ideal location and convenience for any move and work around. There is an economical pastry, convenience store, and 25m swimming pool. I came back to this hotel after 20years. There are some employees who have been working here all the time enthusiastically. Superior room is my recommendation as the desk is most conveniently equipped to use PCs.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok OK
Very Quite old hotel but ok but a bit scary.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
the worst hotel in Jakarta
the air con is cranky, always have a thumping sound every 2-3 hours, wonder if there is ghost in my room. also it shows that hotel management cannot be bothered with the general condition of the facilities. room cleaning is bad because the bed is still dusty. on top of this there are some mosquitoes lying around, perhaps a sign that the room is vacant for a long long time. room service is not too good too

8/10 Good

Mariani

Liked: Cleanliness, staff & service
Clean hotel
This is the 3rd time I stayed in this hotel, suit the Price, room bigger than New budget hotel, it's relatively old hotel.

2/10 Terrible

Jeff, CA, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting and Old
This hotel is filthy. Wallpaper peeling from the walls, stained sheets, black and stained tiles in the bathroom, etc. Everything looks like it came from the 70's. The worst place we stayed in Indonesia for the highest price (our driver brought us here.) Thankfully I booked a four star place near the airport tomorrow night (for half the price of this dump.) The hot water here is only on from 5-9, incidentally. Yet they dare charge the same as modern hotels. Wow. What a low note to leave this country on. A shame.

6/10 Okay

Avtar, Ottawa

Average hotel in a central location
It is an older hotel, spacious, but not kept up. The swimming pool was OK - a bit slippery. There was hardly an English channel (theoretically there were supposed to be three). Location was very good - close to Metro and shopping, Railway station. Breakfast was just acceptable. It seems to be used mostly by locals. Bathtub was very high. My wife could not use the bathtub. This hotel has definitely seen better days - needs refurbishing. The staff were helpful. There are some excellent restaurants nearby including local roadside restaurants.

6/10 Okay

Guy, Sydney

Liked: Room comfort
An Ok sleep
Stay was ok. Bedroom and breakfast and staff satisfactory. Bathroom on the Sunday had no water. Then only black once running

6/10 Okay

Nicolai

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A bit old fashion stay
The hotel is pretty old and its been a while that any upgrade have been made. Lack of outlets in room and min. 20 year old interior. Great service though. Internet in restaurant not working the whole week.
Stayed 7 nights in Jan 2023

10/10 Excellent

Max Willem

Business traveller, Travelled with partner
Liked: Staff & service
Love this hotel! Great spot, great staff!
Stayed 3 nights in Nov 2022

6/10 Okay

noriaki

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
病院前にあるホテルなので助かりました。施設内に飲み物や食べ物生活必需品が買えるお店もあり良かったです。 古い建物のせいか、お風呂のお湯が温かくなくて残念でした。
Stayed 1 night in Nov 2021

10/10 Excellent

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

takashi

Liked: Staff & service
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

常連者, Ｔｏｋｙｏ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
今回の宿泊はスイートルームを予約して快適に過ごせるかと思っていたが、部屋から出る時、カードキーを外すと冷蔵庫の電源まで切れるので買いだめした飲み物が冷やされず不快でした。電源系統の問題で簡単に直せるものではないからホテル側は早めに改善すべきかと思う。
Stayed 4 nights in Aug 2018
Response from Ronald on 21 Sept 2018
Dear Guest, We very much appreciate your comments regarding your stay at Hotel Marcopolo Jakarta. I am sure that this feedback will serve as an encouragement to our management as we strive to continuously improve the quality of our services. Thank you and we hope, we will have the pleasure of welcoming you back to Hotel Marcopolo Jakarta

6/10 Okay

mog2

古くからあるホテルです。
プール、バスタブがありました。冷蔵庫はありませんでした。wifiは思っていたより早く、安定していました。朝食は品数最小限でしたがおいしかったです。
Stayed 1 night in Apr 2018

8/10 Good

Peter, Kowloon, Hong Kong

Liked: Staff & service
近くのコンビニが夜１０時にしまってしまうので少し不便だった。また部屋に冷蔵庫、ヘアドライヤーが備え付けられてなかった。
Stayed 3 nights in Feb 2018

8/10 Good

FB, Rotterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goede locatie in centrum
Midden in Menteng, met veel eet- en uitgaansgelegenheden op loopafstand. Makkelijk uitvalsbasis voor Centraal Jakarta en Kuningand / Central Business District
Stayed 5 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, big rooms, friendly staff
Night and day reception, ATM's, always taxi;s (Express) stand-by
Stayed 3 nights in Sep 2017

10/10 Excellent

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein schönes Hotel mit sehr freundlichen Personal
Es ist ein dem Peis Leistungsverhältnis angepassten gutes Hotel mit sehr freundlichen Personal und einen sauberen großen Pool,große Zimmer und einem ausreichenden Frühstück.Die Lage des Hotels ist in einer sauberen Gegend mit vielen schönen Villen in Jakarta.Geldautomaten Restaurants ,kleine Garküchen mit sehr leckeren und vorallem preiswerten Essen,Taxis am Hotel,also kurz alles was man gebraucht in der Nähe.
Stayed 2 nights in Jun 2017
Thank you for your visit to Hotel Marcopolo Jakarta, success always.

8/10 Good

SHOHTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの対応が良かったこと、交通の便、価格を考えるとリピータになりそうです。
Stayed 5 nights in May 2017
Thank you for staying at Hotel Marcopolo Jakarta.

6/10 Okay

Citra, bandung

Liked: Staff & service, property conditions & facilities
semua ok
nyaman

4/10 Poor

Citra

Disliked: Staff & service, property conditions & facilities
Hotel nyaman
Mengesankan

8/10 Good

Febrian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
nostalgia ? disini pas
bersama keluarga 2 malam disana,.. # PLUS : khas hotel lama : 1.bangunan kokoh 2. ruangan yg besar 3.tidak banyak ornamen 4. staff senior semua 5. parkir luas 6. kolam renang menyenangkan 7. lokasi ok 8. makanan ok 9. tersedia ATM walau hanya M*****i dan bank P***a di dalam hotel # MINUS : 1. Ac berisik jika meningkatkan atw menurunkan suhu ( spt genting jatuh ) 2. lift lama ( maklum hotel lama ),.sabar dikit ga masalah

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelnya bagus
Hotelnya nyaman pokonya keseluruhan sih enak permasalahannya cuma di AC aja suka bunyi bikin kaget sisanya sempurna..

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nao gostei da localizacao
primeiro nos colocarao no quarto de fumantes , fomos reclamar e nos trocaram de quarto para outro de fumante uma tristeza

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Breve soggiorno a Giacarta
Hotel non moderno necessità di una ristrutturazione degli interni, si trova a circa 1 km dal centro ma la strada buia e trafficata non rende agevole il movimento a piedi. Letto comodo ma assente asciugacapelli e cassettina di sicurezza al contrario di quello scritto nella prenotazione. Lo sconsiglio, allo stesso prezzo si può' trovare in zona qualcosa di meglio.

6/10 Okay

HEECHEONG, 안양

Disliked: Property conditions & facilities
이렇게 빠른 Wifi 가?
전체적으로 오래된 호텔이다, 엘리베이터는 자카르타에서 경험한 호텔 중에서 가장 작은 유럽풍이고 방 상태는 만족할 만한 수준이었다. 사진에 나온 수영장은 전체적으로 깊이 1.2 m의 수심으로 기복이 없이 길이20 m 정도 되는 사이즈이다. 아침 식사에 나온 음식은 보통으로 먹을 만 함. 한가지 Wifi 속도는 그동안 인도네시아에서 경험한 중에 가장 안정적이고 빠른 속도여서 의외로 생각될 정도. Wifi 가 중요한 분들에게는 추천합니다.

8/10 Good

ヒデチャン, 京都市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JAKARTA CITY中心部の便利なHOTEL
市中心部に位置し、観光や買い物などに便利。　部屋もきれいで快適。HOTELの前にはTAXIが常に待機しているので、非常に楽に移動できる。　隣にはコンビニ店もあり大変便利で有難かった。　道路に面した部屋だったので少々うるさかった。

6/10 Okay

David Hadi, semarang

Liked: Cleanliness, staff & service
ok

8/10 Good

Verified traveller

飯店服務人員很親切，易溝通。但......洗澡的熱水水溫過低、房間無吹風機 & 熱水壺，希望可以改進~

8/10 Good

Jan, Utrecht

Liked: Cleanliness, staff & service, property conditions & facilities
Prima
Prima hotel voor die prijs, met lekker zwembad. Schone kamers. Het restaurant vond ik erg prijzig en matig...

8/10 Good

sangtaeg, 대한민국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하고 조용한 호텔
호텔은 감비르역 주변에 있는 이스티끄랄에서 불루버드 택시를 타니 택시요금이 33,000Rp(한국돈 3000원)정도 나왔다. 주변에는 다른 호텔들이 많이 있으며 가격대비 괜찮은 것 같다. 주변은 조금 어둡고 조용했으며, 직원은 친절했다. 다만 새벽4시에 이슬람 기도소리가 10초 정도 들리더니 조용하다가 4시 20분경에 20분간 기도소리가 들렸다.