Dear Rose,Warmest greetings from Hotel Gran Mahakam We are delight to read your wonderful review Guest satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future. With kind regards, Frieda TampubolonExecutive Assistant Manager

Dear Han Hong,Warmest greetings from Hotel Gran Mahakam Thank you for sharing your experience.Guest satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future. With kind regards, Frieda TampubolonExecutive Assistant Manager

Dear Nicole Mei Ting, Warmest greetings from Hotel Gran MahakamWe are delight to read your wonderful review and highlight us with strategic location and friendly staff Guest satisfaction is our priority and we are happy that you feel comfortable.We look forward to welcoming you again in the near future. With kind regards, Frieda TampubolonExecutive Assistant Manager

Dear Mr. Morihiko, Warmest Greetings from Hotel Gran Mahakam. I would like to convey my sincere apology for your unpleasant experience. I have immediately informed the concerned department head about this issue and some necessary actions have been implemented. You can rest assure that this is nor typical neither a standard of the service we are providing to our customers. I hope you can give us another chance to serve you better during your future visit to Hotel Gran Mahakam. The satisfaction of our customer is the one priority sets for the management and teams of Hotel Gran Mahakam. Thank you very much for your constructive feedback to improve the hotel service and I hope to have a pleasure to welcome you again soon and remain. With kind regards, Frieda Tampubolon Executive Assistant Manager

Dear Cinthia, Warmest greeting from Hotel Gran Mahakam. We are delight to read your wonderful review and highlight us with attentive and helpful staff, immaculate accommodations, and good buffet. Guest satisfaction is our priority and we are happy that you feel comfortable.. We look forward to welcoming you again in the near future. With kind regrads, Frieda Tampubolon Executive Assistant Manager

Thank you very much for your feedback. We look forward to welcoming you back to Hotel Gran Mahakam.

Thank you for your feedback on our service at Hotel Gran Mahakam. We look forward to welcoming you back again stay in our hotel.

Dear Chandra, Warmest greetings from Hotel Gran Mahakam. Thank you for choosing Hotel Gran Mahakam as you preferred stay. We look forward to welcoming you again in the near future. With best regards, Frieda Tampubolon Executive Assistant Manager

Dear Chandra, Warmest greetings from Hotel Gran Mahakam. Thank you for sharing the compliment regarding our friendly staffs, this matter had been shared to our team. We look forward to welcoming you again in the near future. With best regards, Frieda Tampubolon Executive Assistant Manager

Dear valuable guest, Warmest greetings from Hotel Gran Mahakam. Thank you for staying with us and we look forward to welcoming you again in the near future. With kind regards, Frieda Tampubolon Executive Assistant Manager

Dear YUKIO, Warmest greetings from Hotel Gran Mahakam. Thank you for captured us as a nice place to stay. The strategic location, clean room and great breakfast is part of our facilities to indulge guest needs. We look forward to welcoming you again in the near future. With best regards, Frieda Tampubolon Executive Assistant Manager

Dear Eng Seng, Warmest greetings from Hotel Gran Mahakam. Thank you for capturing Hotel Gran Mahakam as one of the best hotel in Jakarta, we are delighted to read your compliment about the helpful and friendly, clean room, good location and good breakfast. We are looking forward to welcoming you again and feel the truly Indonesian Hospitality service. With kind regards, Frieda Tampubolon Executive Assistant Manager

Dear Lien, Warmest greetings from Hotel Gran Mahakam. Thank you for sharing your review at Expedia. The compliment about nice hotel, friendly staffs and great service had been shared to our team. We also note your comment about our swimming pool. Above all, we look forward to welcoming you again in the near future. With kind regards, Frieda Tampubolon Executive Assistant Manager

Dear ArnieD, Warmest greetings from Hotel Gran Mahakam. Thank you for sharing your review during your stay, your note had been shared to our management to our better improvement. Should you need further assistance, please do not hesitate to contact me. Best regards, Frieda Tampubolon Executive Assistant Manager

Dear valued guest, Warmest greetings from Hotel Gran Mahakam. We are delighted to read your review, the good hospitality, cleanliness, and good internet connection had been shared to our management. We look forward to welcoming you again in the near future. With kind regards, Frieda Tampubolon Executive Assistant Manager

Dear Michelle, Greetings from Hotel Gran Mahakam! We thank you for your feedback during your stay. We appreciate it and thank you for staying with us. We also have conveyed your comments to our entire team regarding the clean room, Christmas decorations also our Japanese food at AOKI and thank you for being our loyal guest for this 6 years. We feel more than happy to know it. Above all, we look forward to welcoming you again in the near future! Regards, Frieda Tampubolon Executive Assistant Manager

Dear Kxdaren, Warmest greetings from Hotel Gran Mahakam. We are more than happy to read your review and you were satisfied staying with us. Moreover, we are looking forward for your next visit in the future. With best regards, Frieda Tampubolon Executive Assistant Manager

Dear our valuable guest, Warmest greetings from Hotel Gran Mahakam. Thank you for staying with us. We are looking forward to welcoming you again in the near future. With best regards, Frieda Tampubolon Executive Assistant Manager

Dear Yoel, Warmest greetings from Hotel Gran Mahakam. We noted with regret your experience at our hotel. We have shared your feedback to the team and steps were taken to ensure the highest standard of service. We really appreciated your comment as it assists us when looking to improve the services that we provide. Thank you and Best Regards, Frieda Tampubolon Executive Assistant Manager

Dear Kareem, Warmest greetings from Hotel Gran Mahakam. Thank you for high review, we really appreciated it and we hope you have a memorable stay with us. We look forward to welcoming you again in the near future. With best regards, Frieda Tampubolon Executive Assistant Manager

Dear Haya, Warmest greetings from Hotel Gran Mahakam. Thank you for staying with us and your high score at Expedia. We look forward to welcoming you again in the near future. With kind regards, Frieda Tampubolon Executive Assistant Manager

Dear Kim, Warmest greetings from Hotel Gran Mahakam. We are delighted to read that you enjoyed your stay and captured us as a boutique hotel, with nice breakfast and nice pool. Above all, we are looking forward for your next visit. With kind regards, Frieda Tampubolon Executive Assistant Manager

Dear Guest, Warmest greetings from Hotel Gran Mahakam. We delighted to receive your feedback and happy to know that you enjoyed your stay at our hotel. Your compliment regarding the friendly service, beautiful hotel, strategic location and delicious breakfast; those are provided to all our guests to indulge them to feel our hotel as a second home. Above all, we have your shared your comments and looking forward to welcoming you again in the near future. Best regards, Frieda Tampubolon Executive Assistant Manager

Dear Tetsuya San, Warmest greetings from Hotel Gran Mahakam. Thank you for choosing us among other hotel. Should you need any assistance, please do not hesitate to contact us. With kind regards, Frieda Tampubolon Executive Assistant Manager

Dear Pongsakorn, Warmest greetings from Hotel Gran Mahakam. Thank you for choosing us among other 5 star hotel in Jakarta. We are happy that you captured us as a good hotel. We look forward for your next visit in the future :) With kind regards, Frieda Tampubolon Executive Assistant Manager

Dear Frank, Warmest greetings from Hotel Gran Mahakam. We are delighted to read your review for always choose our hotel as your place to stay at Jakarta. We also happy that you loved our AOKI Japanese Restaurant. We hope you also love our Le Gran Cafe with it's famous Indonesian culinary. Above all, we look forward for your next visit in the near future. With kind regards, Frieda Tampubolon Executive Assistant Manager

Dear TAE KANG, Warmest greetings from Hotel Gran Mahakam! Thank you for your 5 score review. We are more than happy to read this. We look forward to welcome you again in the near future. With kind regards, Frieda Tampubolon Executive Assistant Manager

Dear our valuable guest, Warmest greetings from Hotel Gran Mahakam! Thank you for trusting your stay with us. The compliment; great food during breakfast and dinner, charismatic room, and friendly staffs had been shared to our team. Above all, we are looking forward for your next visit. Best wishes, Frieda Tampubolon Executive Assistant Manager

Dear Andreas, Greetings from Hotel Gran Mahakam! We are delighted to know that you enjoyed your stay and you feel comfortable like your own house. We are waiting for your next visit in the near future. With best regards, Frieda Tampubolon Executive Assistant Manager

Dear Steve, Warmest greetings from Hotel Gran Mahakam! Thank you for staying with us. We hope you have a memorable stay. Moreover, we are looking forward for your next visit. With kind regards, Frieda Tampubolon Executive Assistant Manager

Dear Guest, Warmest greetings from Hotel Gran Mahakam! Thank you for trusting your stay with us. We hope you have a memorable stay with all. Above all, we look forward to welcoming you in your next visit. With best regards, Frieda Tampubolon Executive Assistant Manager

Dear Irma, Warmest greetings from Hotel Gran Mahakam! Thank you for staying with us in 3 day and your compliment regarding the friendly staff. Above all, we look forward for your next visit. Best regards, Frieda Tampubolon Executive Assistant Manager

Dear Karen, Greetings from Hotel Gran Mahakam! Thank you for staying with us and choose us among other 5 star hotel. We hope you have a memorable stay with us and we look forward for your next visit. With best regards, Frieda Tampubolon Executive Assistant Manager

Dear Andreas, Greetings from Hotel Gran Mahakam! We are thrilled to received your compliment regarding the nice hotel, helpful staffs, and good food. Those services and facilities were provide to our guests. Above all, we are looking forward to your next visit in near future. Best regards, Frieda Tampubolon Executive Assistant Manager

Dear Yukio, Warmest greetings from Hotel Gran Mahakam! We are delighted that you had such a pleasant experience with us. Your lovely comment was passed to our team members;the good breakfast and kind staffs. There is no better satisfaction than to hear such a feedback from our guests. We look forward to welcome you back to our hotel and please let us know should you need assistance in securing a room for your next visit. Best regards, Frieda Tampubolon Executive Assistant Manager

Dear Anggraeni, Warmest greetings from Hotel Gran Mahakam! Thank you for your compliment regarding the nice bedroom, good breakfast, friendly staff, and design interior. Above all, we are looking forward for your next visit in the near future. Best regards, Frieda Tampubolon Executive Assistant Manager

Warm Greetings from Hotel Gran Mahakam, Jakarta - Indonesia. First of all we would like to thank you for your continuous support towards Hotel Gran Mahakam Jakarta. You have taken some of your very valuable time to express your comments concerning Hotel Gran Mahakam service. Your comments are very important to us and we thank you for your kind contribution. The satisfaction of our customer is the one priority sets for the Management and teams of Hotel Gran Mahakam. We hope to have the pleasure to welcome you again soon and remain. Sincerely yours, Frieda Tampubolon - Executive Assistant Manager.

Dear Kenny, Warm greetings from Hotel Gran Mahakam, Jakarta - Indonesia! Thank you for your valuable time to write this review on Expedia. We are glad to know that you are satisfied with our services. The satisfaction of our customer is the one priority sets for the Management and teams of Hotel Gran Mahakam. We hope to have the pleasure to welcome you soon and remain. Best Regards,

Dear Guest, Warm greetings from Hotel Gran Mahakam, Jakarta - Indonesia! Thank you for your valuable time to write this review on Expedia. We are glad to know that you are satisfied with our services. The satisfaction of our customer is the one priority sets for the Management and teams of Hotel Gran Mahakam. We hope to have the pleasure to welcome you soon and remain. Best Regards,