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Reviews of Barcelo Istanbul

5 out of 5
Barcelo Istanbul
Kocatepe Mah. Abdulhak Hamit Cad No 25/1, Istanbul, Istanbul

Reviews

9.2

Wonderful

Rating 10 - Excellent. 388 out of 533 reviews" "
Rating 8 - Good. 99 out of 533 reviews" "
Rating 6 - Okay. 19 out of 533 reviews" "
Rating 4 - Poor. 9 out of 533 reviews" "
Rating 2 - Terrible. 18 out of 533 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa.
Stayed 2 nights in May 2024
Response from Barceló Istanbul Hotel Team on 20 May 2024
Dear Bernadette,Thank you for your positive feedback.We are truly pleased to hear that our spa facilities met your expectations and contributed positively to your experience. Our team strives to maintain the highest standards of cleanliness and condition for our valued guests, and it is rewarding to know that these efforts resonated with you. We also take pride in the quality of our service and the variety of room amenities we provide, and we're glad that these aspects enhanced your stay with us.It is our priority to ensure that every guest has a memorable and comfortable visit at Barceló Istanbul, and we are delighted that you enjoyed the features we offer. We are sorry that the solutions provided during the stay were not satisfactory, and we want to assure you that we are committed to improving in every way possible.We look forward to welcoming you back on a future occasion.Best regards,Barceló Istanbul Hotel Team

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an amazing stay. I recommend everyone to book here. Staff was super friendly and always helped us out with no hesitation.
Stayed 5 nights in May 2024
Response from Barceló Istanbul Hotel Team on 18 May 2024
Dear Sam, Thank you very much for your kind feedback.We are thrilled to hear that our hotel ranks among the best you have stayed at in the past 7 years. Our dedicated team, especially the housekeeping team, truly appreciates your kind words and recognition of their 5-star job. It is great to know that you found your room, room 315, to be impeccably clean and well-appointed with amenities, and that our overall service and hotel condition exceeded your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,Barceló Istanbul Hotel Team

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, hotel, services and location.
Stayed 3 nights in May 2024
Response from Barceló Istanbul Hotel Team on 15 May 2024
Dear Amande,Thank you for your positive feedback.Your commendations for our attentive staff, exceptional services, and prime location are truly appreciated. It's gratifying to know that the cleanliness of our rooms, the condition of our hotel, and the amenities provided contributed to your wonderful experience at Barceló Istanbul. We strive to maintain the highest standards of service and hospitality, and it's always rewarding to hear when these efforts resonate with our guests.We look forward to welcoming you back on a future occasion.Best regards,Barceló Istanbul Hotel Team

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good value for the money
Stayed 3 nights in May 2024
Response from Barceló Istanbul Hotel Team on 15 May 2024
Dear Sam, Thank you very much for your kind feedback.It is gratifying to know that our strategic location and the overall value we offer met your expectations. We're also delighted that you found our rooms to be spotless and well-appointed, and that the condition of our hotel impressed you. Our team strives to ensure every guest receives impeccable service, and your recognition of their efforts is deeply appreciated.Your kind words serve as encouragement for us to continue upholding the high standards of Barceló Istanbul. The satisfaction of our guests is our top priority, and it's rewarding to hear when we have succeeded.We look forward to welcoming you back for another memorable experience.Best wishes,Barceló Istanbul Hotel Team

10/10 Excellent

Firoz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2024
Response from Barceló Istanbul Hotel Team on 9 May 2024
Cher Firoz,Tout d'abord nous tenons à vous remercier pour votre commentaire élogieux publié suite à votre récent séjour auprès de notre Barceló Istanbul.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Encore merci d'avoir choisi notre hôtel pour vos vacances et nous espérons vous accueillir à nouveau et d'avoir l'opportunité d’excéder vos attentes lors d'une prochaine occasion.Cordialement,Barceló Istanbul Hotel Team

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
happy with everything
Stayed 6 nights in Apr 2024
Response from Barceló Istanbul Hotel Team on 9 May 2024
Dear Matthew, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Barceló Istanbul Hotel Team

8/10 Good

kamila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was ok. Only 1 restaurant/bar on site. Spa in the hotel has insane prices and not welcoming service. Room size was good
Stayed 7 nights in Apr 2024
Response from Barceló Istanbul Hotel Team on 9 May 2024
Dear Kamila,We appreciate that you took the time to share your experience with us.We are pleased you appreciated the high standards we strive to uphold. We are always open to feedback that may highlight areas for improvement and have taken note of your comment.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Barceló Istanbul Hotel Team

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious bathroom with two sinks and separate shower and bathtub! Love it!
Stayed 1 night in Apr 2024
Response from Barceló Istanbul Hotel Team on 5 May 2024
Dear Austin, Thank you very much for your kind feedback.It is truly gratifying to know that you enjoyed the spacious bathroom with its dual sinks and separate shower and bathtub setup. Our team takes immense pride in maintaining the highest standards of cleanliness and providing top-notch amenities to enhance our guests' stay. We are also pleased to hear that you found the overall condition of our hotel to be exemplary and the service to be commendable.At Barceló Istanbul, we strive to create memorable experiences, and your feedback is a testament to the dedication of our staff. Thank you for choosing us for your stay in this vibrant city.We look forward to welcoming you back for another memorable experience.Best wishes,Barceló Istanbul Hotel Team

6/10 Okay

Hemant

Travelled with partner
Liked: Cleanliness
We didn't feel 5star hotel feel, facility was average. Think twice before advance booking for breakfast, very limited options are available and for vegetarians no options available.
Stayed 4 nights in Apr 2024
Response from Barceló Istanbul Hotel Team on 9 May 2024
Dear Hemant,Thank you for your review.We regret to hear that your stay did not meet the expectations of a 5-star experience, particularly concerning the breakfast offerings and options for vegetarians. We continuously strive to cater to all our guests' dietary needs and are sorry the solutions provided during the stay were not satisfactory. On a positive note, we are pleased to know that the cleanliness of your room met your expectations. Your comfort and satisfaction remain our priority, and we are committed to ensuring our facilities and services align with the high standards our guests expect.We hope that we have the occasion to welcome you back for an improved experience. Best regards,Barceló Istanbul Hotel Team

10/10 Excellent

MURAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was closer to the main Taksim square and staff was friendly.
Stayed 2 nights in Apr 2024
Response from Barceló Istanbul Hotel Team on 28 Apr 2024
Dear Murad, Thank you very much for your kind feedback.It is wonderful to hear that our close proximity to the vibrant Taksim Square enhanced your visit. Our staff will be thrilled to know their friendliness contributed positively to your experience. Ensuring immaculate room cleanliness and maintaining our hotel's condition are aspects we take great pride in, and your appreciation for our service is deeply valued. Thank you for choosing Barceló Istanbul for your stay.Should you decide to visit Istanbul again, we would be privileged to welcome you back for another exceptional experience.We look forward to welcoming you back for another memorable experience.Best wishes,Barceló Istanbul Hotel Team

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Barceló Istanbul Hotel Team on 24 Apr 2024
Cher Hassan,Tout d'abord nous tenons à vous remercier pour votre commentaire élogieux publié suite à votre récent séjour auprès de notre Barceló Istanbul.Nous sommes ravis d'apprendre que la propreté de nos chambres, l'état impeccable de notre hôtel et la qualité de notre service ont contribué à rendre votre séjour agréable. Au Barceló Istanbul, nous nous efforçons de maintenir des standards élevés afin d'offrir une expérience exceptionnelle à nos invités. Votre satisfaction est la meilleure récompense pour notre personnel qui travaille jour après jour pour vous fournir un service irréprochable.Nous attendons avec impatience l'opportunité de vous servir à nouveau et de vous offrir une autre expérience mémorable.Encore merci d'avoir choisi notre hôtel pour vos vacances et nous espérons vous accueillir à nouveau et d'avoir l'opportunité d’excéder vos attentes lors d'une prochaine occasion.Cordialement,Barceló Istanbul Hotel Team

10/10 Excellent

Madeleine Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

2/10 Terrible

INQUEN

Stayed 1 night in Apr 2024

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

MAI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 1 night in Apr 2024
Response from Barceló Istanbul Hotel Team on 10 Apr 2024
Dear Mai,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,Barceló Istanbul Hotel Team

10/10 Excellent

Kristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Ahmet, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay we had fun on the Bosporus tour other than that it was ok but breakfast needs to improve
Stayed 2 nights in Mar 2024
Response from Barceló Istanbul Hotel Team on 3 Apr 2024
Dear Ahmet,Thank you for your review.We work very hard to provide a memorable experience for our guests, and we are delighted you enjoyed your experience with us and that the high standards we set ourselves met your expectations.We, however, are sorry that our breakfast was not to your liking and welcome any suggestions which you may have on your next visit.We hope that we have the occasion to welcome you back for an improved experience. Best regards,Barceló Istanbul Hotel Team

10/10 Excellent

M.Cyrus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. The concierge helped me book a nice hamam
Stayed 2 nights in Feb 2024
Response from Barceló Istanbul Hotel Team on 23 Mar 2024
Dear Guest,Thank you for taking the time to review your stay.We are thrilled to hear that our concierge team was able to assist you with booking a hamam, and that you found our hotel and staff to be great. Your satisfaction with the cleanliness of your room, the condition of our hotel, the service provided by our team, and the amenities available truly means a lot to us.We look forward to welcoming you back in the future, best regards,Barceló Istanbul Hotel Team

4/10 Poor

mohammed

Disliked: Cleanliness, amenities, property conditions & facilities
الإيجابيات جيد بشكل عام احبب فيه الهدوء الموقع جيد الاستقبال مريح ومتعاون السلبيات يحتاج روائح عطرية بالاستقبال والممرات بعض الايام لم يتم اعادة تعبئة القهوة نصيحة عامة تفقدوا اي شيء من اغراض شخصية تتركونه بالغرفه بشكل يومي تجربتي لم احضر معي سوا قطعة واحدة من الملابس غالية تليق اثناء السفر في المطارات والصالات بدلة ( هودي ) .. وللاسف كانت بالغرفة وفقدتها بعد خدمة التنظيف اتمنى لكم حظا طيبا The positives Good in general I love calm in it The location is good The reception is comfortable and helpful The negatives He needs aromatic smells in reception and corridors. Some days the coffee has not been refilled. General advice, check anything from personal items that you leave in the room on a daily basis. My experience is that I only brought with me one piece of expensive clothing appropriate for traveling in airports and lounges (hoodie). Unfortunately, the hoodie was in the room and I lost it after the cleaning service. I wish you good luck
Stayed 7 nights in Mar 2024

10/10 Excellent

Zaynal, Merritt Island

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Feb 2024
Response from Barceló Istanbul Hotel Team on 5 Mar 2024
Dear Zayna,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,Barceló Istanbul Hotel Team

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Leila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed in Instanbul and I will highly recommend for everyone. Love it!
Stayed 2 nights in Feb 2024
Response from Barceló Istanbul Hotel Team on 28 Feb 2024
Dear Leila,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,Barceló Istanbul Hotel Team

10/10 Excellent

SOHRAB

Liked: Cleanliness, staff & service
I loved my stay at Barcelo, staffs were amazing, professional and friendly and knowledgeable. I definitely recommend it to anyone heading to Istanbul.
Stayed 7 nights in Feb 2024
Response from Barceló Istanbul Hotel Team on 16 Feb 2024
Dear Sohrab, Thank you very much for your kind feedback.We are delighted to hear that our staff made a great impression with their professionalism, friendliness, and knowledge. Your recommendation to others planning a visit to Istanbul means a lot to us.It's wonderful to know that you were thoroughly satisfied with the cleanliness of your room and the service you received during your stay.We look forward to welcoming you back for another memorable experience.Best wishes,Barceló Istanbul Hotel Team

10/10 Excellent

YOUSEF

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

M.Cyrus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Dec 2023
Response from Barceló Istanbul Hotel Team on 5 Feb 2024
Dear Cyrus, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Barceló Istanbul Hotel Team

10/10 Excellent

Golnaz

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, relaxing and pleasant hotel. Staff were pleasant, helpful and courteous. Spa was amazing
Stayed 3 nights in Jan 2024
Response from Barceló Istanbul Hotel Team on 5 Feb 2024
Dear Doreen,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,Barceló Istanbul Hotel Team

10/10 Excellent

Yousra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff from front desk to house keeping, they offered us some cake for our honey moon and chocolate, very clean and all amenities are provided. Breakfast is okey not a 5 stars breakfast, tried Barceló république which is much better. Housekeeping team are lovely but they should be quiet in the corridors mostly for guests that want to oversleep.
Stayed 2 nights in Jan 2024
Response from Barceló Istanbul Hotel Team on 30 Jan 2024
Dear Yousra,We appreciate that you took the time to share your experience with us.We are sorry that certain aspects of your stay did not meet your expectations, particularly with regards to the breakfast selection and noise levels in the corridors. We strive to provide a tranquil environment for all our guests and appreciate your feedback on this matter.We are delighted to hear that you found our staff amazing and our hotel clean with all amenities provided. It's also wonderful to know that our housekeeping team made a positive impression and that you enjoyed the special touches we provided for your honeymoon.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Barceló Istanbul Hotel Team

10/10 Excellent

Sarju

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel with brilliant service
I had a really enjoyable stay at this hotel, it was may more then what I was expecting. Mert and Hanieh were amazing and made our trip from good to fantastic. The hotel is in a good location walking distance to Taksim Square and many eateries. Can’t wait to visit again
Stayed 4 nights in Jan 2024
Response from Barceló Istanbul Hotel Team on 29 Jan 2024
Dear Sarju,Thank you for taking the time to review your stay.We are thrilled to hear that you found our hotel to exceed your expectations and that Mert and Hanieh played a key role in enhancing your trip. It's wonderful to know that our location, within walking distance to Taksim Square and various eateries, contributed positively to your stay.Your compliments on the cleanliness, condition, service, and comfort of our hotel are immensely appreciated. Our team strives to provide an exceptional experience, and it's rewarding to know that we've succeeded in making your visit memorable.We look forward to welcoming you back on a future occasion.Best wishes,Barceló Istanbul Hotel Team

10/10 Excellent

JENANNE, sherwood

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff is very nice
Stayed 2 nights in Jan 2024
Response from Barceló Istanbul Hotel Team on 28 Jan 2024
Dear Nanne, Thank you very much for your kind feedback.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back for another memorable experience.Best wishes,Barceló Istanbul Hotel Team

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Doesn’t worth it
It’s was very average and not matching the price
Stayed 4 nights in Jan 2024
Response from Barceló Istanbul Hotel Team on 22 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback.We are sorry to hear that your experience did not meet your expectations. It is disappointing to learn that the room cleanliness, hotel condition, and overall service fell short. We pride ourselves on the meticulous care of our fully refurbished hotel and the high standards we strive to uphold. Our team is committed to ensuring the comfort and satisfaction of our guests, and it appears we did not achieve this during your stay. We are sorry that the solutions provided during the stay were not satisfactory.We hope to see you again in the future. Kind regards,Barceló Istanbul Hotel Team

10/10 Excellent

mohamed

Stayed 4 nights in Dec 2023

10/10 Excellent

M.Cyrus

Stayed 2 nights in Dec 2023

10/10 Excellent

M.Cyrus

Stayed 2 nights in Dec 2023

10/10 Excellent

Carlos, MIAMI

Stayed 2 nights in Dec 2023

10/10 Excellent

Carlos, MIAMI

Stayed 2 nights in Dec 2023

10/10 Excellent

Nevid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Very good service from all the staff. Excellent customer care 👍 Breakfast had a lot choice and good quality. We stayed as a family of 4. And the manager especially made all the necessary arrangements with extra beds etc.
Stayed 3 nights in Dec 2023
Response from Barceló Istanbul Hotel Team on 28 Dec 2023
Dear Mr. Nevid,Thank you for taking the time to review your stay.We are thrilled to hear that you found our team extremely friendly and accommodating. Our team works hard to ensure that every guest has a comfortable and enjoyable stay. It's great to know that you appreciated the cleanliness of your room, the hotel's condition, and the level of service provided. We take pride in maintaining a high standard of cleanliness and comfort for our guests.The entire team look forward to welcoming you back for a future visit.Kind regards,Barceló Istanbul Hotel Team

10/10 Excellent

Kenneth A., Paducah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Mark

8/10 Good

Kabir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Yousef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff they were so nice and respectful.
Stayed 1 night in Dec 2023
Response from Barceló Istanbul Hotel Team on 24 Dec 2023
Dear Mr. Yousef,We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Istanbul hotel.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to welcoming you back for another memorable experience.Best wishes,Barceló Istanbul Hotel Team

10/10 Excellent

Farah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Kenneth A., Paducah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was much more than a beautiful physical presence that was safe, well-appointed and tasteful. It was about the hotel personnel and the way that they made you feel - welcome, respected and appreciated. Leading that exceptional team was Hanieh (“Honey”). So kind, so personable, so caring and so very real - she made us feel like royalty going over and above. Her cohort, Sasan gets top marks as well for being exceptional. Our only regret, we should have stayed longer! Thank you Barcelo Istanbul!
Stayed 1 night in Dec 2023
Response from Barceló Istanbul Hotel Team on 15 Dec 2023
Dear Mr. Kenneth, Thank you very much for your kind feedback.We strive to create a memorable experience for every guest and are delighted that you had such an enjoyable experience with us. Your mention of our dedicated team members will encourage us to continue upholding our high standards.We look forward to welcoming you back for another memorable experience.Best wishes,Barceló Istanbul Hotel Team

8/10 Good

Adham, Dearborn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly. Specially Hussein.
Stayed 6 nights in Dec 2023
Response from Barceló Istanbul Hotel Team on 11 Dec 2023
Dear Guest, Thank you very much for your kind feedback.We are delighted that we were able to meet your expectations. Our team works hard to ensure that every guest has the best experience possible, your positive feedback inspires us to continue with our efforts.We look forward to welcoming you back for another memorable experience.Best wishes,Barceló Istanbul Hotel Team

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barcelo Istanbul!!!

8/10 Good

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Taxi to the airport
I am annoyed that there was a premium charge of about TL 150 for a regular taxi to the airport. Who is pocketing this money? STOP IT!
Stayed 1 night in Dec 2023
Response from Barceló Istanbul Hotel Team on 15 Dec 2023
Dear Michael,Thank you for your review.We are delighted to hear that you found the room cleanliness and overall condition of our hotel to be impeccable and that you experienced comfort during your stay. It's wonderful to know that these aspects met your expectations and contributed positively to your time with us.However, we regret to hear about your dissatisfaction regarding the taxi service to the airport. Taxi prices may vary on arrival and departure routes. In order to ensure that our guests reach the airport on time and avoid any problems on the way, the price we give them is approximately 750TL. Although the vehicles do not use the same road on the arrival and departure route, the taximeter price, including the route of the traffic, may vary around 100 TL. The biggest reason for this price to vary in this way is that the distance between Barcelo Istanbul Hotel and Istanbul Airport is close to 50 km. We apologize for the misunderstanding in providing you with information. In addition, we would like to point out that our staff does not earn any money from the taxis we call for our guests. We are very sorry that you have been given such an impression.We appreciate your feedback on our service and take it seriously as we aim to deliver exceptional hospitality to all our guests.We hope that we have the occasion to welcome you back for an improved experience. Best regards,Barceló Istanbul Hotel Team

10/10 Excellent

muna

Liked: Cleanliness
Excellent stay
Stayed 6 nights in Nov 2023
Response from Barceló Istanbul Hotel Team on 2 Dec 2023
Dear Muna,Thank you for your positive feedback.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back on a future occasion.Best regards,Barceló Istanbul Hotel Team

10/10 Excellent

Kung Han

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Barceló Istanbul Hotel Team on 16 Dec 2023
Dear Kung Han,Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay.We hope to see you again soon to welcome you with our best smile and make you feel at home.Best regards,

10/10 Excellent

Lian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Will come back.
Stayed 2 nights in Nov 2023
Response from Barceló Istanbul Hotel Team on 3 Dec 2023
Dear Mr. Lian,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,