Reception
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Reviews of Hotel Ciel

2.5 out of 5
Hotel Ciel
12 Dongtanjungsimsangga 2-gil, Hwaseong, Gyeonggi

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 72 reviews" "
Rating 8 - Good. 28 out of 72 reviews" "
Rating 6 - Okay. 7 out of 72 reviews" "
Rating 4 - Poor. 2 out of 72 reviews" "
Rating 2 - Terrible. 2 out of 72 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

MINYUNG

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2022

4/10 Poor

Travler

Business traveller
Disliked: Cleanliness, staff & service
Floor condition was really bad. Looks like they have not vacuumed the floor for a long time. Lots of hair, musty room. I would definitely not stay there.
Stayed 1 night in Nov 2019

8/10 Good

Wookry, Seoul

Liked: Cleanliness, amenities, property conditions & facilities
This was our second time staying in the suite and it was lovely. I enjoyed the large bathtub. Breakfast is in a separate cafe on the first floor and is a little limited compared to other hotels nearby. The guy at the Front Desk and the worker serving the breakfast buffet could have been a little friendlier and more professional, but overall our stay in the suite room was good.
Stayed 1 night in Sep 2019

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was spacious and the tub was huge! I loved it but the only thing we struggled with was the temperature of the room.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was nice. Smelled like mildew, the door was broken and scrapped the floor when opening or closing.
Stayed 2 nights in Jan 2019

8/10 Good

Junichirou

Business traveller
仕事で宿泊しました。徒歩圏内で飲みや食事、買い物には困らず便利です。立地優先なら良いところです。清掃は普通、夜も外は少し騒がしいので気にする人はもう少し遠いところにした方がベター。
Stayed 2 nights in Mar 2024

10/10 Excellent

Hoohyeon

Stayed 2 nights in Jan 2024
Response from kwani on 26 Mar 2024
좋은 리뷰 감사합니다.즐거운 시간이 되셨길 바라며, 좀 더 철저한 점검을 통해더욱 더 깨끗하고 편안하게 모실 수 있도록 노력하겠습니다.감사합니다.

10/10 Excellent

Junghyo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from kwani on 26 Mar 2024
좋은 리뷰 감사합니다.즐거운 시간이 되셨길 바라며, 좀 더 철저한 점검을 통해더욱 더 깨끗하고 편안하게 모실 수 있도록 노력하겠습니다.감사합니다.

10/10 Excellent

TSUNG CHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from kwani on 26 Mar 2024
좋은 리뷰 감사합니다.즐거운 시간이 되셨길 바라며, 좀 더 철저한 점검을 통해더욱 더 깨끗하고 편안하게 모실 수 있도록 노력하겠습니다.감사합니다.

10/10 Excellent

Joungho

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
합리적인 가격에 좋은 위치. 주차 가능.
Stayed 1 night in Nov 2023
Response from kwani on 26 Mar 2024
좋은 리뷰 감사합니다.즐거운 시간이 되셨길 바라며, 좀 더 철저한 점검을 통해더욱 더 깨끗하고 편안하게 모실 수 있도록 노력하겠습니다.감사합니다.

10/10 Excellent

Duck jin

Stayed 1 night in Oct 2023
Response from hotelciel on 8 Nov 2023
좋은 리뷰 감사합니다.즐거운 시간이 되셨길 바라며, 좀 더 철저한 점검을 통해더욱 더 깨끗하고 편안하게 모실 수 있도록 노력하겠습니다.감사합니다.

8/10 Good

Sang Yong

Stayed 1 night in Oct 2023
Response from hotelciel on 8 Nov 2023
좋은 리뷰 감사합니다.즐거운 시간이 되셨길 바라며, 좀 더 철저한 점검을 통해더욱 더 깨끗하고 편안하게 모실 수 있도록 노력하겠습니다.감사합니다.

10/10 Excellent

Soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from 사랑 on 16 Aug 2023
좋은 리뷰 감사합니다.즐거운 시간이 되셨길 바라며, 좀 더 철저한 점검을 통해더욱 더 깨끗하고 편안하게 모실 수 있도록 노력하겠습니다.감사합니다.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from 사랑 on 16 Aug 2023
좋은 리뷰 감사합니다.즐거운 시간이 되셨길 바라며, 좀 더 철저한 점검을 통해더욱 더 깨끗하고 편안하게 모실 수 있도록 노력하겠습니다.감사합니다.

8/10 Good

kyungjoong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 씨엘 후기
전반적 모든부분에 만족합니다! 다만 주차장이 엄청 협소합니다. 조금 큰 차라면 지하주차장들어갈때 한번에 못가실 겁니다. 또한 주변에 술집 및 밥집이 많아서 용이합니다.
Stayed 1 night in Aug 2023
Response from 사랑 on 8 Aug 2023
좋은 리뷰 감사합니다.즐거운 시간이 되셨길 바라며,더욱 더 깨끗하고 편안하게 모실 수 있도록 노력하겠습니다.감사합니다.

10/10 Excellent

Tae sin

Stayed 1 night in Jun 2023
Response from 사랑 on 9 Jul 2023
Thank you for the good reviews.I hope you had a great time,We will do our best to make it cleaner and more comfortable.Thank you.

8/10 Good

CHANGHUN

Stayed 2 nights in Jun 2023
Response from 사랑 on 4 Jul 2023
Thank you for the good reviews.I hope you had a great time,We will do our best to make it cleaner and more comfortable.Thank you.

6/10 Okay

Taketo

Stayed 1 night in Jun 2023
Response from 사랑 on 4 Jul 2023
Thank you for the good reviews.I hope you had a great time,We will do our best to make it cleaner and more comfortable.Thank you.

10/10 Excellent

Yuro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
쾌적하고 깔끔했다. 번창하시길
Stayed 1 night in May 2023
Response from 사랑 on 4 Jul 2023
Thank you for the good reviews.I hope you had a great time,We will do our best to make it cleaner and more comfortable.Thank you.

10/10 Excellent

Eunyoung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from 사랑 on 4 Jul 2023
Thank you for the good reviews.I hope you had a great time,We will do our best to make it cleaner and more comfortable.Thank you.

10/10 Excellent

YOUNGSAM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족했어요
Stayed 1 night in Apr 2023

6/10 Okay

Hyojin

Stayed 2 nights in Apr 2023

8/10 Good

donggi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

SONG MOO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Sang Yong

Stayed 1 night in Dec 2022

2/10 Terrible

seokju

Stayed 1 night in Dec 2022

10/10 Excellent

Katherine

Stayed 1 night in Nov 2022

10/10 Excellent

hyunsun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

HONOKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

SANGGYUNG

Stayed 1 night in Jul 2022
Response from dennis on 23 Jul 2022
이용하여주시고, 좋은 리뷰 감사드립니다. 좋은 추억이 되셨길 바라며, 감사합니다.

6/10 Okay

heewon

Stayed 1 night in Jul 2022
Response from dennis on 23 Jul 2022
이용해 주시고 리뷰 감사드립니다. 부족한 부분이 있으셨다면 , 노력하도록 하겠습니다.

8/10 Good

Sang Yong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
동탄 가성비 호텔
가성비 호텔이구요..조식 만족합니다.
Stayed 1 night in Jul 2022
Response from dennis on 23 Jul 2022
이용하여 주시고, 리뷰 남겨주셔서 감사합니다. 좋은 시간 보내셨길 바랍니다. 감사합니다.

10/10 Excellent

JAESUNG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
출장차 갔는데 방도맘에들고 주변에 상권이있어 식사도금방해결함 잘쉬고갑니다 화성다시오면 다시 재방문각
Stayed 1 night in Jun 2022
Response from dennis on 15 Jun 2022
이용하여 주시고 답변 남겨 주셔서 감사합니다. 주변 상권이 좋아 좋은 말씀 많이 남겨 주십니다. 좋은 기억이 되셨길 바라며, 좋은 하루 되시길 바랍니다. 감사합니다. ^^

6/10 Okay

jong woo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
잘~쉬었다 갑니다.
지하주차장 협소함. 청결하고,친절한 체크, 객실도 호텔만큼 깨끗함. 주변 식당,편의시설 많음
Stayed 1 night in Jun 2022
Response from dennis on 15 Jun 2022
이용해 주시고 좋은 답변 감사합니다. 좋은 하루 되세요. 감사합니다.

6/10 Okay

NAM KUL

Business traveller
Liked: Staff & service
환기 원활하지않음 (불쾌한 냄새)
숙박시설내 (화장실)냄새가 많이나 불편하였네요
Stayed 1 night in Sep 2021
Response from dennis on 28 Oct 2021
안녕하세요 객실을 이용하셔 주시고 , 리뷰 남겨 주셔서 감사합니다. 일부 객실에 환기가 부족하여 지속적으로 객실 환기를 하였으나, 미숙했던 객실이 있었다 봅니다. 이용에 불편을 끼친 점 사과드립니다. 다음에는 좋은 모습으로 변화되는 모습 보여드리겠습니다. 감사합니다.

10/10 Excellent

MAN SEOP

Stayed 1 night in Jul 2021
Response from dennis on 26 Jul 2021
MAN SEOP 님 , 이용해 주시고, 좋은 점수 주셔서 감사합니다. 다음에도 좋은 모습으로 인사드리겠습니다^^

10/10 Excellent

Byoungheon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전반적으로 만족합니다.
객실 청소가 잘 되어 있고 깔끔한게 좋았습니다. 건물의 6층이 프론트이고 여기서 키를 받아서 그보다 높은 층의 객실에 들어가는 형태인데 불편하지는 않았네요. 소소하지만 안드로이드와 아이폰을 동시에 충전할 수 있는 포트가 있어서 편했습니다.
Stayed 2 nights in Dec 2019

8/10 Good

Jong Won

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Yuji

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주변 접근성 좋음 식사해결 좋음
주변에 식당+술집이 많아서 먹을곳이 많은 반면 늦게까지 조금 소음이 있어요. 동탄 주변에 접근하기는 꽤 용이할것 같은데 저는 용인을 왔다갔다 해서 약간 먼 느낌이었네요 기본적으로 괜찮았습니다
Stayed 4 nights in Oct 2019

6/10 Okay

Egal, Egal

Business traveller
Disliked: Staff & service
Kein Zimmerservice trotz Aufforderung Kleines Fenster Kein Lichschalter am Bett
Stayed 3 nights in Oct 2019

8/10 Good

sol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
추천합니다
동탄 srt역에서 차로 10분정도 걸려요. 무난한 숙소였고 주변이 유흥가(?)라 밤에도 밝고 먹을게 많아요. 전반적으로 잘 지내고 갑니다. 깔끔
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
방도 깨끗하고 정리 상태가 양호합니다. 숙소 주위에 밥 먹을 곳도 많고 하루 밤 지내기에 좋네요
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
値段相応。部屋によってバスタブ付きだったりシャワーのみだったり異なります。
Stayed 3 nights in Sep 2019

8/10 Good

Eun Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
숙박 추천
시설은 매우 만족스러웠습니다. 로비에서 대응이 약간.. 불친절은 아니지만 친절하지도 않았습니다.
Stayed 1 night in Jul 2019
Response from 신찬우 on 30 Jul 2019
이용 감사드립니다. 서비스가 조금 불만족스럽던점 매우 죄송합니다. 다음 이용시엔 최고의 서비스를 제공하도록 노력하겠습니다.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
立地条件がよく、その割にリーズナブル。
Stayed 2 nights in Jun 2019

10/10 Excellent

JOONSOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019