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Ulasan tentang Hilton Vacation Club The Modern Honolulu

4 out of 5
Hilton Vacation Club The Modern Honolulu
1775 Ala Moana Boulevard, Honolulu, HI

Ulasan

8.6

Cemerlang

Penilaian 10 - Cemerlang. 169 daripada 316 ulasan" "
Penilaian 8 - Baik. 87 daripada 316 ulasan" "
Penilaian 6 - Boleh diterima. 33 daripada 316 ulasan" "
Penilaian 4 - Lemah. 17 daripada 316 ulasan" "
Penilaian 2 - Teruk. 10 daripada 316 ulasan" "

8.8/10

Kebersihan

8.6/10

Kakitangan & perkhidmatan

8.0/10

Kemudahan

8.2/10

Keadaan hartanah & kemudahan

8.2/10

Mesra alam

Ulasan

6/10 Boleh diterima

Daphne

Mengembara bersama keluarga
Sukakan: Kebersihan
I appreciated the location of the hotel: Right next to the Waikiki Beach and also a convenient 12 minute walk to Ala Moana which has a ton of great food and shopping options. It was about a 15 minute walk to Royal Hawaiian Center, International Marketplace and all those newer hotel areas in East Waikiki, and less than 15 minutes to 7-11 and the food truck park. The hotel is somewhat older but still okay. However the front desk staff did not really explain the facilities when I checked in, and when my tv remote stopped working on day 2, I turned it into the front desk who said a new one would be sent up to my room. Every day I asked the front desk about it and it was a new person who kept saying the same thing: what's your room number, one will be sent up... for 3 days. Finally, one front desk staff, John, said to call guest services if a new remote doesn't arrive within 20 minutes. That's what I had to do, and 5 minutes later I had a new remote delivered. Why the front desk didn't communicate with guest services for 3 days, I'm not sure... On the noisier side at night, the sound proofing for outside is not that great but the sound proofing between rooms seems excellent (either that or no one was staying in the rooms around me?). There are two FloWater water dispensers for filling your bottles on the first and second floor. I'm saying this cuz the front desk didn't say anything about it but it would have been nice to know from day 1.
Menginap 6 malam pada Mei 2024
Respons daripada The Modern Honolulu pada 21 Mei 2024
Aloha Daphne, Thank you for staying with us and taking time to provide the feedback of your stay. We apologize for the inconvenience you experience due to the of not receiving a new remote and for the unpleasant experience you had with our front office team. We will address this issue to our management to improve our service and amenities. Mahalo.

10/10 Cemerlang

YUSUKE

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
ビーチへのアクセスや、近隣大型ホテルへのアクセスもよく、非常に便利でした。
Menginap 7 malam pada Mei 2024
Respons daripada Mahalo pada 21 Mei 2024
Aloha Yusuke,Thank you for taking the time to provide feedback about your stay with us. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back to our property in the future.

10/10 Cemerlang

Ivon

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada Mahalo pada 21 Mei 2024
Aloha Ivon,Thank you for taking the time to provide feedback about your recent stay. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back to our property in the future.

8/10 Baik

Cassandra

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
The lift wasn’t working our whole 7 day stay and there were no ramps. It was hard to use our stroller with 2 kids. Also, there was an instance where it smelled like weed in the garage and the security guard came up to our car as we were getting out and accused us of smoking (mind you, we have a baby and a toddler). When I told him it wasn’t us (which we gave him no reason that it was us other than the smell, which by the way, it always smelled), he didn’t even care to apologize and say a simple “oh, my bad”. He just said “I don’t think so” and went away. Overall, the experience was good because it was quiet, the pool was kid friendly, and the housekeeping staff and front desk were nice.
Menginap 6 malam pada Mei 2024
Respons daripada The Modern, a Hilton Vacation Club pada 19 Mei 2024
Aloha Cassandra,Thank you for staying with us and taking time to provide the feedback of your stay. We apologize for the inconvenience you experience due to the lift not working and for the unpleasant experience you had with our security team. We will address this issue to our management to improve our service and amenities. Mahalo.

10/10 Cemerlang

Carla

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very clean. Two pools. Not huge but decent size. Property offers some free activities like morning yoga, lei making. Room was very modern and clean. I would say make sure you ask for room away from elevator bc ppl are loud and inconsiderate. Free waters. I didn’t eat on property bc of pricing but they do have restaurant. You can walk to so many restaurants and convenient stores close by. Target is 15 min walk. Beach is 10 min walk and prob 40 min to walk entire beach. Great Hilton choice. I would stay here and just walk to Hilton Hawaiian resort (6 min walk). They don’t gatekeep. Enjoy that property but save some cost by staying here.
Menginap 3 malam pada Mei 2024
Respons daripada The Modern, a Hilton Vacation Club pada 17 Mei 2024
Aloha Carla,Thank you for staying with us and taking time to provide the feedback of your stay. It was our pleasure to serve you and look forward to welcoming you back.Mahalo.

8/10 Baik

loreto

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Convenient
Menginap 5 malam pada Mei 2024
Respons daripada The Modern, a Hilton Vacation Club pada 17 Mei 2024
Aloha loreto,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo

8/10 Baik

Karen

Sukakan: Kakitangan & perkhidmatan
Menginap 6 malam pada Mei 2024
Respons daripada The Modern, a Hilton Vacation Club pada 17 Mei 2024
Aloha Karen,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo

10/10 Cemerlang

Ann

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024
Respons daripada The Modern, a Hilton Vacation Club pada 17 Mei 2024
Aloha Ann,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Cemerlang

Trista

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
My three girls who are only 19 when on their own. My girls had an extremely fantastic time. They talked about how safe they felt and everything was walking distance.
Menginap 8 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 12 Mei 2024
Aloha Trista,Thank you for staying with us and taking time to provide the feedback of your stay. We are delighted to know that your girls enjoyed their stay with us. It was our pleasure to serve them.Mahalo.

8/10 Baik

Clinton

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great location and checks all of our boxes of family with young child.
Menginap 4 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 12 Mei 2024
Aloha Clinton,Thank you for staying with us and taking time to provide the feedback of your stay. We are delighted to know that you enjoyed your stay with us. It was our pleasure to serve you and your family.Mahalo.

10/10 Cemerlang

AI

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 3 malam pada Apr 2024
Respons daripada The Modern Honolulu pada 10 Mei 2024
Aloha Al, thank you for staying with us and taking time to provide the positive rating review. It was our pleasure to serve you. Mahalo.

10/10 Cemerlang

Mona

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 6 malam pada Apr 2024
Respons daripada The Modern Honolulu pada 9 Mei 2024
Aloha Mona, Thank you for staying with us and taking time to provide the positive rating review. It was our pleasure to serve you. Mahalo.

10/10 Cemerlang

Cristella

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Our room was cleaned and restocked everyday. All hotel staff were wonderful. Pool was very quiet and relaxing. Close walk to Waikiki beach
Menginap 7 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 6 Mei 2024
Aloha Cristella,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Cemerlang

Kok Hui

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great Experience!
Menginap 3 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 5 Mei 2024
Aloha Kok Hui,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Cemerlang

Tia

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This is a lovely hotel. It is clean and stylish. The front desk were always friendly and welcoming. Lots of things were walkable and easy to get to. I would definitely recommemd this hotel and will come back again.
Menginap 8 malam pada Apr 2024
Respons daripada The Modern Honolulu pada 4 Mei 2024
Aloha Tia, Thank you for staying with us and taking time to provide the positive feedback of your stay. It was our pleasure to serve you. Mahalo.

8/10 Baik

Karen

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Property was a bit old, the carpet in the room could have been cleaner. Very hard to find the property, not very good signage. Staff was very nice and friendly, helpful when needed. Figuring out parking was tricky but ok once figured out.
Menginap 8 malam pada Apr 2024
Respons daripada The Modern Honolulu pada 4 Mei 2024
Aloha Karen, Thank you for staying with us and taking time to provide the positive feedback of your stay. It was our pleasure to serve you. Mahalo.

6/10 Boleh diterima

James

Tidak sukakan: Keadaan hartanah & kemudahan
Facility not too good. Bed frame too large protruding out in the way. Easy to hurt your food.
Menginap 6 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 5 Mei 2024
Aloha James,Thank you for staying with us and taking time to provide the review of your stay. We apologize that we did not meet your expectations. We will share your feedback with our management team to improve our facility and services.Mahalo.

8/10 Baik

DARA

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 7 malam pada Apr 2024
Respons daripada The Modern Honolulu pada 3 Mei 2024
Aloha Dara,Thank you for staying with us and taking time to provide the positive feedback of your stay. It was our pleasure to serve you.Mahalo.

8/10 Baik

Kazuya

Menginap 1 malam pada Apr 2024
Respons daripada Mahalo pada 21 Mei 2024
Aloha Kazuya,Thank you for taking the time to provide feedback about your recent stay. We are happy to hear that you enjoyed your stay with us and look forward to welcoming you back to our property in the future.

6/10 Boleh diterima

Edward

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff: Excellent, super friendly and helpful. Rooms: Clean, modern. Not enough chairs to sit at the table. Bathroom has a sliding door. Shower was fantastic! Strong water pressure. Provided good shampoo, conditioner, and lotion. No bathtub. Closet was spacious with shelves. No drawers. Pool: nice! Lots of lounge chairs. Provides free towel service. Pros: McDonald’s and ABC store right across the street. Hilton Village just around the corner- lots of restaurants. Hilton Lagoon right next door. Beach is a 10 min walk away. Ala Moana mall just a 15 min walk. Felt safe! Cons: Room was located on the beach side which was also the noisy side. Loud music from the pool on Friday, Saturday and Sunday night. If you have kids that go to bed early, not ideal. Beds were on a platform with sharp edges. Also not ideal if you have small kids. Bathroom had these weird windows that you can peer into. No privacy if that’s what you’re looking for. Room fridge is tiny. Beach umbrella rentals (3rd party) were $40 and beach chairs $30. Rip off!
Menginap 9 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 30 Apr 2024
Aloha Edward,Thank you for taking the time to review the hotel. We value your insight into where the hotel can improve. The upcoming renovations will address many of your concerns with the hotel. Once again, our apologies, and we thank you for your patience.Mahalo,

8/10 Baik

Kazuya

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
アラモアナショッピングセンターに歩いて行けるので大変立地の良いホテルです。スタッフの対応も素晴らしかったです。
Menginap 5 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 29 Apr 2024
Aloha Kazuya,Thank you for staying with us and taking time to provide the positive feedback of your stay. It was our pleasure to serve you.Mahalo.

6/10 Boleh diterima

Clifton

Only one gentleman front desk was helpful. The bell gentleman was not helpful . They don't offer but too water. Bed set so low. My back was hurting couldn't sleep comfortable!!!
Menginap 7 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 29 Apr 2024
Aloha Clifton,Thank you for staying with us and we apologize that we did not meet your expectations. We will review your feedback to improve our service.Mahalo.

10/10 Cemerlang

Alan A., pacoima

Mengembara bersama keluarga
Sukakan: Keadaan hartanah & kemudahan
It’s okay
Menginap 8 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 29 Apr 2024
Aloha Alan A.Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Cemerlang

Sharon

Vending machines would be nice
Menginap 7 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 28 Apr 2024
Aloha Sharon,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

8/10 Baik

Lancelot Richard

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Walking distance to beach. Close to everything. Can walk to main shopping areas and restaurants. The hotel has parking, but on the street by the hotel and the marina there is available parking. Rooms were clean and daily house keeping was great. The gym did the job. Hotel supplies towels to go to the beach. Overall would stay at the hotel again.
Menginap 7 malam pada Mac 2024
Respons daripada The Modern, a Hilton Vacation Club pada 28 Apr 2024
Aloha Lancelot Richard,Thank you for staying with us and taking time to provide the feedback of your stay. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back again.Mahalo.

10/10 Cemerlang

Jillian

Mengembara bersama pasangan
Clean rooms, great service, nice pool area/bar with a great view. Great location as well! Shout out to the cleaning staff!
Menginap 6 malam pada Apr 2024
Respons daripada The Modern Honolulu pada 26 Apr 2024
Aloha Jillian, thank you for staying with us and taking time to provide the feedback. It was our pleasure to serve you. Mahalo.

10/10 Cemerlang

ZBIGNIEW TADEUSZ, Las Vegas

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hotel is located near the beach, stop buses,shopping center, and restaurants. Rooms very clean. Staff friendly and helpful.
Menginap 7 malam pada Apr 2024
Respons daripada The Modern Honolulu pada 25 Apr 2024
Aloha Zbigniew, thank you for staying with us and taking time to provide the feedback. It was our pleasure to serve you. Mahalo.

10/10 Cemerlang

Su

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 5 malam pada Apr 2024
Respons daripada The Modern Honolulu pada 26 Apr 2024
Aloha Su, thank you for staying with us and taking time to provide the feedback. It was our pleasure to serve you. Mahalo.

8/10 Baik

Zanen

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Was good
Menginap 2 malam pada Apr 2024
Respons daripada The Modern Honolulu pada 23 Apr 2024
Aloha Zanen, Thank you for staying with us and taking time to provide the feedback. It was our pleasure to serve you. Mahalo.

4/10 Lemah

Tisha

Mengembara bersama pasangan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Not worth what I paid
Menginap 1 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 22 Apr 2024
Aloha Tisha,Thank you for taking the time to review the hotel. We apologize for not meeting your expectations. Once again, our apologies, and we thank you for your patience.Mahalo,

8/10 Baik

Deana J

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Close enough to a beach and shopping
Menginap 6 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 21 Apr 2024
Aloha Deana,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Cemerlang

Toshiro

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 21 Apr 2024
Aloha Toshiro,Thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Cemerlang

Lisa

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 9 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 20 Apr 2024
Aloha Lisa,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Cemerlang

wadih

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 3 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 20 Apr 2024
Aloha wadih,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Cemerlang

Kelly

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 6 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 20 Apr 2024
Aloha Kelly,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

8/10 Baik

George

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice place for the value. Rooms are a bit noisy.
Menginap 4 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 20 Apr 2024
Aloha George,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Cemerlang

Frank

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was amazing and the suites were modern and nice. Central location - close to the beach, the strip and the bus
Menginap 9 malam pada Feb 2024
Respons daripada The Modern Honolulu pada 16 Apr 2024
Aloha Frank, Thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you. Mahalo.

10/10 Cemerlang

Chantell

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 14 Apr 2024
Aloha Chantell,Thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Cemerlang

Ana Paula

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Amazing experience!
Menginap 6 malam pada Apr 2024
Respons daripada The Modern Honolulu pada 13 Apr 2024
Aloha Ann Paula, Thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you. Mahalo.

6/10 Boleh diterima

Erwin

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
If you plan on hanging out in Waikiki or hanging out by the beach, this is not the place to stay in. But if you plan on going to the Ala Moana Mall, then this is conveniently a walking distance hotel. Our room was in front of the 3 elevator doors and it feels like a plane was taking off every minute. Although they close the 2 elevator s at 10 P.M. and opens them again at 6 A.M., it was annoying to hear the sound in our room. Although it has a very excellent staff service but I don’t know why they call it Modern Hotel when nothing is modern in it. Our king bed wasn’t comfy, neither the pull out bed, the pillows were run down. The only thing I liked in this hotel was the strong water pressure from the shower. We spent so much time walking back and forth to Waikiki.
Menginap 5 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 11 Apr 2024
Aloha Erwin, Thank you for taking the time to review the hotel. We apologize for not meeting your expectations and look forward to future renovations to provide an upscale, condo-like setting. Many of your comments and concerns will be addressed with the upcoming renovations. Once again, our apologies, and we thank you for your patience.

10/10 Cemerlang

JoAnne

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 7 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 13 Apr 2024
Aloha JoAnne,Thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you.Mahalo.

8/10 Baik

Ryosuke

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 2 malam pada Apr 2024
Respons daripada The Modern, a Hilton Vacation Club pada 13 Apr 2024
Aloha Ryosuke,Thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Cemerlang

Patricia

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
LOVE,love Love!
Menginap 4 malam pada Apr 2024
Respons daripada The Modern Honolulu pada 11 Apr 2024
Aloha Patricia, thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you. Mahalo.

10/10 Cemerlang

Naren

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Lagoon and beach walkable
Menginap 2 malam pada Mac 2024
Respons daripada The Modern, a Hilton Vacation Club pada 9 Apr 2024
Aloha Naren,Thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you.Mahalo.

6/10 Boleh diterima

Harrison

Menginap 2 malam pada Mac 2024
Respons daripada The Modern Honolulu pada 26 Apr 2024
Aloha Harrison, thank you for staying with us and taking time to provide the feedback. It was our pleasure to serve you. Mahalo

6/10 Boleh diterima

Joshua Wayne

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Didn't like that I had to pay for parking as a guest
Menginap 9 malam pada Mac 2024
Respons daripada The Modern Honolulu pada 5 Apr 2024
Aloha Joshua Wayne, Thank you for staying with us and taking time to provide the review of your stay. We apologize that we did not meet your expectations. We hope we will have another opportunity to serve you again in the future. Mahalo.

2/10 Teruk

Scott

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I stayed from 03/27/24 to 04/04/24 and this was my fourth time stayed in last two years. Didn't have much problems before but this time was a nightmare, people smoking weed in the room from next to us day and night therefore my daughter was vomiting and got sick so I went to front deck and complained front desk person acting like a nothing we can do about it. After another complained that night finally they switched my room to different floors but they gave me a cityview room from oceanview
Menginap 8 malam pada Mac 2024
Respons daripada The Modern Honolulu pada 5 Apr 2024
Aloha Scott, Thank you for staying with us and taking the time to provide a review of your stay. We sincerely apologize for the incident that occurred during your stay and for the follow-up service you received. Your feedback will be forwarded to our leadership team to help alter this type of experience. Again, our sincere apologies and we hope you will give us another opportunity to serve you again. Mahalo.

10/10 Cemerlang

SAKIKO

Menginap 3 malam pada Mac 2024
Respons daripada The Modern Honolulu pada 25 Apr 2024
Aloha Sakiko, Thank you for staying with us and taking time to provide the feedback. It was our pleasure to serve you. Mahalo.

8/10 Baik

Melissa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Room was nice and just big enough for my family of 4 (w double beds). Great location in front of marina and short walk to beach. Nice restaurants inside hotel, nice views, clean outside and great views. There are safes inside of the rooms. I highly recommend you use them. My son left his wallet out one day on nightstand during the day and when we returned it was less $200 and missing a Ralph Lauren jacket. (They were nice enough to leave the two $1 bills he had in there). We filed report with security. After that we were a little on edge and asked for no more cleaning services for the remainder of the trip. Apparently this is not uncommon in the hotels in Hawaii. Just be aware of that. I’d stay there again because the location was great, room and facilities were perfect for what we needed. I would only recommend that you clean your own room and request amenities as needed from the front desk and keep that do not disturb sign on your door.
Menginap 8 malam pada Mac 2024
Respons daripada The Modern, a Hilton Vacation Club pada 2 Apr 2024
Aloha Melissa,We sincerely apologize for the incident you encountered with us. The hotel takes this matter seriously, and our director of security will conduct an investigation. Once again, our apologies, and we thank you for your patience.Mahalo,

10/10 Cemerlang

Karina, vail

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
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Menginap 5 malam pada Mac 2024
Respons daripada The Modern Honolulu pada 2 Apr 2024
Aloha Karina, thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you. Mahalo.