Down duvets, minibar, in-room safe, blackout curtains

Reviews of Sohotel

4 out of 5
Sohotel
139 Bonham Strand, Hong Kong

Reviews

8.2

Very good

Rating 10 - Excellent. 353 out of 1000 reviews" "
Rating 8 - Good. 437 out of 1000 reviews" "
Rating 6 - Okay. 141 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Puja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2024

10/10 Excellent

Esther

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

6/10 Okay

Carlo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to spent couple of nights rooms pretty small No closet space
Stayed 1 night in Mar 2024

2/10 Terrible

CHOR YEW ALLAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Old, dirty & small room. Hairs on the carpet, skin feeling itchy after lying on the bed. The breakfast consists of only bread, the worst experience in my life.
Stayed 1 night in Feb 2024
Response from Grace Sohotel Guest Service on 22 Feb 2024
Thank you very much for taking the time to share your feedback. We are very sorry to hear that your experience at the Sohotel did not meet your expectations. Please be assured that we are working tirelessly to provide memorable experiences and service excellence for all our guests. We hope to be able to welcome you again for a most delightful stay.

10/10 Excellent

PETER MAN KIT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to all transportation. Room clean. Friendly staff. Overall good stay experience
Stayed 2 nights in Feb 2024
Response from Grace Sohotel Guest Service on 22 Feb 2024
We are grateful for your positive feedback! It's wonderful to know that you enjoyed your stay at Sohotel. We strive to provide excellent service and a comfortable experience for all our guests. Thank you for choosing us.

10/10 Excellent

Ya Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are very friendly. Hotel room is clean.
Stayed 4 nights in Jan 2024
Response from Grace Sohotel Guest Service on 22 Feb 2024
We are grateful for your positive feedback! It's wonderful to know that you enjoyed your stay at Sohotel. We strive to provide excellent service and a comfortable experience for all our guests. Thank you for choosing us.

6/10 Okay

C

Disliked: Cleanliness, property conditions & facilities
Stayed 14 nights in Dec 2023
Response from Grace Sohotel Guest Service on 22 Feb 2024
Thank you for your positive review! We are thrilled to hear that you had a great experience at Sohotel. We appreciate your kind words and hope to welcome you back again soon.

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Well located, nice staff, the room is too small but it was ok. A good place
Stayed 2 nights in Dec 2023

10/10 Excellent

Benjamin James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Grace Sohotel Guest Service on 5 Feb 2024
Thank you for your positive review! We are thrilled to hear that you had a great experience at Sohotel. We appreciate your kind words and hope to welcome you back again soon.

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff & location
location, staff, room, service ... all perfectly acceptable & of a very high standard. Wish the sliding bathroom-door of Rm 502 was not “too flimsy”. Great value for money, for Hkg Island area. Keep up the good work !
Stayed 2 nights in Oct 2023
Response from Grace Sohotel Guest Service on 5 Feb 2024
Your positive review means the world to us. We are delighted that you had a pleasant stay at Sohotel. We look forward to serving you again in the future. Thank you for taking the time to share your experience

2/10 Terrible

Christopher

Stayed 2 nights in Aug 2023

2/10 Terrible

Krish

Disliked: Cleanliness, property conditions & facilities, room comfort
would not stay here
old and uncomfortable bed. room much smaller compared to showed on pictures. no shower stand , had to hold the shower head during showers. not worth it
Stayed 4 nights in Aug 2023

10/10 Excellent

Michael

Stayed 2 nights in Aug 2023
Response from Sohotel Guest Service on 20 Aug 2023
Thank you very much for your comment! We hope to serve you again in near future!

8/10 Good

ADAM

Travelled with partner
Liked: Cleanliness, staff & service
Staff very helpful and friendly. Builing is a bit compact along with elevator. Breakfast option disappointing.
Stayed 4 nights in Jul 2023
Response from Sohotel Guest Service on 20 Aug 2023
Thank you for choosing to stay with us at Sohotel, and sharing your review. We are so pleased to hear you enjoyed your stay with us. We also noticed and addressed your other comments.

8/10 Good

Ngai

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay even for an extended period of time. Accommodating staff and the morning complimentary coffee is a great way to start the day. Will stay there again.
Stayed 2 nights in Jun 2023
Response from Sohotel Guest Service on 20 Aug 2023
Thank you for choosing to reside with us at Sohotel, and sharing the positive review on Expedia. We are happy to learn that you were delighted by the breakfast and coffee. We look forward to serving you in the future.

8/10 Good

Adelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Joana

Travelled with family
Liked: Cleanliness, staff & service
Walkable distance from central landmark and hk macau ferry terminal. Supermarkets and convenience stores located nearby.
Stayed 1 night in May 2023

2/10 Terrible

GANDHI

Stayed 1 night in May 2023

10/10 Excellent

Earl

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good price for the location.
The room I got was very small but I expected that for the price I paid. It was very clean and I only needed the room for the night. The desk was up against the bed so kinda not usable. I would get a much larger room if I was working and staying for the week because I would need a real desk to use.
Stayed 1 night in Apr 2023

6/10 Okay

Nabin

Stayed 1 night in Aug 2022
Response from Sohotel Guest Service on 11 Aug 2022
Thanks! we hope to serve you again

6/10 Okay

Ka Wai

Disliked: Staff & service
Stayed 1 night in Mar 2022
Response from Guest Service on 3 Apr 2022
Thank you for choosing to stay with us at Sohotel, and sharing your rate. Hope to see you in the earliest future.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Complimentary water is not available
Stayed 1 night in Aug 2021
Response from Guest Service on 14 Sept 2021
Thank you for your review. During the market downturn in recent years and no trade-off in our service, we have been forced to adopt the User Pays principle. Our guests are able to enjoy a most competitive room rentals. For guests’ convenience, the branded bottle water is only charged closely at the selling price in supermarkets. Room coupons will be issued to guests upon check-out. The savings on room rentals is another kind of give-back to our guests. Again, thank you for your rate and review. We are looking forward to see and serve you in the earliest further.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in May 2021
Response from Guest Service Officer on 26 May 2021
我們會繼續提供優質的服務給客人,謝謝!

8/10 Good

Wai Ting

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from SOHOTEL on 18 Feb 2021
多謝你的讚償,本店會繼續保持優質的服務

2/10 Terrible

SAMI UL

Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2020
Response from Guest Sevice on 19 Dec 2020
感謝您選擇與我們一起住在Sohotel,並分享您的評分。我們非常遺憾地您在Sohotel的體驗不符合您的期望。我們希望您能與我們分享其他意見,並給予我們改進的機會。期望您的回覆。

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020
Response from Guest service on 9 Sept 2020
Thank you for choosing to stay with us at Sohotel, and sharing your score. Hope to see you in the earliest future.

10/10 Excellent

Nana, hk

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean n good service n good location n good breakfast
Stayed 2 nights in Jul 2020
Response from Sohotel on 23 Jul 2020
Thank you for the compliments, our hotel will continue to provide quality services to guests.

8/10 Good

Wai Ting

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Sohotel on 2 Jun 2020
多謝妳寶貴的評語,希望很快再為妳服務

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service with reasonable price Clean Easy to access
Stayed 1 night in May 2020
Response from Guest Service on 14 May 2020
Thank you for sharing such a fantastic staying experience. We hope can see and service you in the earliest further.

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so attentive and helpful. They were eager to help out in any way
Stayed 4 nights in Feb 2020
Response from Guest Service on 9 Mar 2020
Thank you for taking the time to share your review And we are so glad that our service have impressed you. We are all looking forward to see and service you in the earliest future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020
Response from Guest Service on 15 Feb 2020
Thank you for sharing your ranking. We hope can see and service you in the earliest further.

8/10 Good

Luiz Otavio

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2019
Response from Guest Service on 30 Dec 2019
Thank you for enjoying a pleasant stay with us. We thank you very much for your comments and look forwards to serve you again in not too distant future.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but perfectly acceptable
We arrived at the hotel just before midnight and when they saw how much luggage we had, they suggested we had a slightly larger room. The original room was a bit bigger than the bed. For Central Hong Kong, it was comfortable and convenient. We will probably go back next time are in Hong Kong.
Stayed 2 nights in Dec 2019
Response from Sherman/ Assistant Guest Service Manager on 20 Dec 2019
Thank you for enjoying a pleasant stay with us. We are delighted to receive your comments, and especially of your compliment. Your compliment is definitely encouraging us to continue our utmost services to you. Once again, we thank you very much for your comments and look forwards to serve you again in not too distant future.

10/10 Excellent

Colum, Scotland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Breakfast was nice and delivered to our room. Only negative point is that this is the only hotel I've ever stayed in that employs the strange practice of requiring a large deposit at check in that will eventually be refunded within a month after check out.
Stayed 1 night in Dec 2019
Response from Sohotel Guest Service on 19 Dec 2019
Thank you for taking the time to share your percious review. We are so thrilled that to know we have impressed you with the warm hospitality. Regarding to the deposit required, we will notice our bank for releasing the authorazition on guest departure day. However, it might takes time for release due to not the local bank. Thank you for understanding and we look forward to serving you in the earliest future.

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good location. Great value. Rooms are small but super clean. Staff is helpful and kind.
Stayed 1 night in Dec 2019
Response from Sohotel on 13 Dec 2019
Thank you for sharing your staying experience with us. It is motivating to know how our genuine services and heart-warming hospitality have left such a great impression on you. We all cannot wait to welcome you back to your now home away from home next time you are in town. Best regards

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Sohotel Guest Service on 3 Dec 2019
Thank you for choosing to stay with us at Sohotel, and your review. We are so pleased to hear you enjoyed your stay with us. Hope to see you in the earliest future.

8/10 Good

Verified traveller

Stayed 7 nights in Nov 2019
Response from Guest Service on 29 Nov 2019
Thank you for enjoying a pleasant stay with us. We look forwards to serve you again in not too distant future.

10/10 Excellent

Mark, New York, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but the space is very well utilized. It is located in an excellent area of tow. It away from the busy shopping tourist area. Only 3 blocks from the train station MTR and next to many excellent restaurants. It is only a 5 to 10 mins walk to most tourist destinations.
Stayed 5 nights in Nov 2019
Response from Sherman on 19 Nov 2019
Thank you for enjoying a pleasant stay with us. We are delighted to receive your comments and especially of your compliment. We still have bigger room size at the hotel. Please check more information for Signature room and Signature Suite on our website. Your compliment is definitely encouraging us to continue our utmost services to you. Once again, we thank you very much for your comments and look forwards to serve you again in not too distant future.

8/10 Good

Yvonne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Sherman on 15 Nov 2019
Thank you for enjoying the pleasant stay with us. We thank you very much for your comments and look forwards to serve you again in not too distant future at Sohotel.

6/10 Okay

Evgeniya

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Sherman on 5 Nov 2019
Thank you for enjoying to stay with us. We are looking forward to serving you again at Sohotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Grace But on 22 Oct 2019
Thank you for choosing to stay with us at Sohotel and taking time to share your feedback with us as this will help us to continue to improve and strive to provide the best guest experience. We appreciate your positive comments on our good breakfast,clean environment and friendly colleagues. We look forward to serving you in the future.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Fantastic hotel. The pool is great, service is lovely and the location is ideal for the beach and nightlife. Will definitely return.
Stayed 2 nights in Oct 2019
Response from Sherman on 19 Oct 2019
Thank you for enjoying a pleasant stay with us. We are delighted to receive your comments, and especially of your compliment. Your compliment is definitely encouraging us to continue our utmost services to you. Once again, we thank you very much for your comments and look forwards to serve you again in not too distant future.

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from Sherman on 9 Oct 2019
Greetings from Sohotel. Thank you for enjoying a pleasant stay with us. We look forwards to serve you again in not too distant future.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Sherman on 6 Oct 2019
Greetings from Sohotel. Thank you for enjoying a pleasant stay with us. We look forwards to serve you again in not too distant future.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy in a small space
The hotel and staff were great. The only negative was the size of the room. It was very small, but everything was comfortable including the bed and the pillows. The amenities were clean and current. The staff were very helpful and pleasant to deal with. I would stay there again despite the room size.
Stayed 1 night in Sep 2019
Response from Sherman on 6 Oct 2019
Greetings from Sohotel. Thank you for enjoying a pleasant stay with us. We are delighted to receive your comment, and especially of your compliment. Your compliment is definitely encouraging us to continue our utmost services to you. Actually, we still have bigger at the hotel which is called "Signature room" and "Signature Suite". Please get more information on the website. Once again, we thank you very much for your comments and look forwards to serve you again in not too distant future.

8/10 Good

Ivy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
mini hotel room and there is no lobby for sitting. apart from that, everything is very good.
Stayed 5 nights in Sep 2019
Response from Sherman on 6 Oct 2019
Greetings from Sohotel. Thank you for enjoying a pleasant stay with us. We are delighted to receive your comment, and especially of your compliment. Your compliment is definitely encouraging us to continue our utmost services to you. If you would like to have a sitting area in the room, please choose our Signature room or Signature Suite. Please get more information on the website. Once again, we thank you very much for your comments and look forwards to serve you again in not too distant future.

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sohotel Hong Kong
Very central. Staff very friendly. Surprisingly there is no restaurant area. Breakfast is served in the room or could be served in a small room.But what is the greatest service is the wifi portable antena they loan you. That is amazing ! you are connected 24h/ 24h.
Stayed 3 nights in Aug 2019
Response from Sherman on 13 Sept 2019
Thank you for enjoying a pleasant stay with us. We are delighted to receive your comments, and especially of your compliment. Your compliment is definitely encouraging us to continue our utmost services to you. Once again, we thank you very much for your comments and look forwards to serve you again in not too distant future.

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Sherman on 17 Aug 2019
Thank you for enjoying a pleasant stay with us. We are delighted to receive your comments, and especially of your compliment. Your compliment is definitely encouraging us to continue our utmost services to you. Once again, we thank you very much for your comments and look forwards to serve you again in not too distant future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff - keen, welcoming and attentive.
Stayed 2 nights in Aug 2019
Response from Sherman on 17 Aug 2019
Thank you for enjoying a pleasant stay with us. We are delighted to receive your comments, and especially of your compliment. Your compliment is definitely encouraging us to continue our utmost services to you. Once again, we thank you very much for your comments and look forwards to serve you again in not too distant future.

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever!
Best hotel stay ever! Couldn’t ask for more friendly or caring staff who went out of their way to look after us. They checked in to make sure we weren’t hungry when we hadn’t ordered dinner on a day when every thing was closed due to a typhoon.
Stayed 4 nights in Jul 2019
Response from Sherman on 17 Aug 2019
Thank you for enjoying a pleasant stay with us. We are delighted to receive your comments, and especially of your compliment. Your compliment is definitely encouraging us to continue our utmost services to you. Once again, we thank you very much for your comments and look forwards to serve you again in not too distant future.