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Rating 10 - Excellent. 752 out of 1003 reviews" "
10 - Excellent
752
Rating 8 - Good. 206 out of 1003 reviews" "
8 - Good
206
Rating 6 - Okay. 36 out of 1003 reviews" "
6 - Okay
36
Rating 4 - Poor. 7 out of 1003 reviews" "
4 - Poor
7
Rating 2 - Terrible. 2 out of 1003 reviews" "
2 - Terrible
2
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Lisa
Travelled with partner
8 May 2024
Central location for everything we needed. Very nice hotel and the staff were accommodating to our needs
Great location
Easy accessible to the pier
Harbour view room is a must.
Restaurant food not that great and the staff not very friendly. We went to the restaurant at 8pm and the person behind the counter asked us are you here for the desserts??
Menu needs an upgrade. We order a pear brûlée which was burned and the caramel in top was to hard to even break.
On the other hand the staff and service at the bar outside was amazing.
Rajinder
Stayed 2 nights in Apr 2024
Response from Reception on 27 Apr 2024
Hi Rajinder, thank you for your feedback. We will make sure to pass this on to the restaurant to improve future experiences.
Hotel was clean, well appointed & great location. Lifts do not go to car park level so was annoying that we had to car suitcases up a flight of stairs to get to the lift.
Karen
Stayed 2 nights in Apr 2024
Response from Reception on 27 Apr 2024
Thank you for your feedback. We will make sure this gets passed on. We hope you enjoyed your stay otherwise, and look forward to seeing you on your next stay.
The toilet paper was like sandpaper & there were no toothbrushes/toothpaste in the room so you had to request every time you needed another toothpaste. Aside from this everything was great
Rochelle
Stayed 2 nights in Apr 2024
Response from Reception on 27 Apr 2024
Thank you for your feedback, we will make sure it is passed on. We are glad you enjoyed your stay and look forward to seeing you next time.!
Great Location on the waterfront and convenience for attending concerts in the Federation Hall. Close to the ferry to Mona and the Salamanca market, the Fri night Food & Music Festival (not sure it this runs everyweek?). So happy with a room with 2 double beds (though double beds are really too small, should be 2 Queens) on the 19th floor. My room was on the city facing side - was a bit noisy - traffic noise and not sure if the windows are double glazed? Bed was super comfy; room & bathroom was very clean. Front desk staff were efficient & helpful but not very friendly. So convenient as the Skybus from & to the airport drop off & picks up right next to the Hotel! First time to Hobart, was pleasantly surprised how beautiful it is and walkable. Not many places to eat near the hotel after 9pm even on a Fri/Sat night. Ba Wa Izakaya for delicious ramen (lunch only 12-3pm), Twisted Sister for yummy Thai & Sawak Cafe for Malaysian; something about the quality of Tasmanian produce? - all the food was very tasty!! even the tap water tasted nice. Unfortunately could not find a good coffee on this trip. Fantastic variety at the Salamanca Market.
ingrid
Stayed 2 nights in Apr 2024
Response from Reception on 27 Apr 2024
Thank you for your feedback! We are so glad you enjoyed your trip to Hobart. We hope you will consider staying with us again next time you are here.
Great location, clean, professional staff, great on property restaurant.
Katherine
Stayed 4 nights in Mar 2024
Response from Reception on 27 Apr 2024
Thank you for your lovely feedback, we appreciate it! We look forward to seeing you the next time you stay.
6/10 Okay
angela
Business traveller, Travelled with partner
29 Mar 2024
Liked: Staff & service
Parking was $20 per day extra to park a car which is ridiculous.
Beds were terribly uncomfortable and asked for a mattress topper which was provided.
Staff were friendly but probably won’t stay there again
angela
Stayed 5 nights in Mar 2024
Response from Reception on 27 Apr 2024
Hi Angela, I am sorry that this was your experience. Thank you for the feedback. We will pass it on to relevant parties. If you ever do find yourself staying with us again, please let us know that you had a poor experience last time. We will do what we can to make it up to you. Thank you again for your feedback.
What a nice hotel! Friendly and helpful staff. Mrs. Donna was so nice and friendly. Very helpful. Also, Hussoin at the front desk. We loved staying there.
Renata
Stayed 3 nights in Mar 2024
Response from Reception on 27 Apr 2024
Thank you for your feedback! We are glad that our staff made an impression. We hope to see you next time.
Beautiful view of the piers from the hotel. Could do better with slight variation of the breakfast daily. Give us something to look forward to.
Excellent service with friendly staff 😊
CHEE YENG
Stayed 4 nights in Mar 2024
Response from Reception on 27 Apr 2024
We are so glad you enjoyed your stay with us. Thank you for your feedback.
It’s a nice hotel I would definitely stay there again. The bed and pillows were very soft and we slept great. Very comfortable. Easy access to around downtown Hobart very walkable right across from the arena.
Plenty of restaurants and the restaurant downstairs was pretty good with a great selection, if I say anything, the only annoying part would be it is a conference center and there’s a lot of conference people there, which made it louder than normal because of the big groups
Mark
Stayed 4 nights in Mar 2024
Response from Reception on 27 Apr 2024
Thank you for this wonderful feedback! We are so glad you enjoyed your stay.
8/10 Good
David
10 Mar 2024
Great location and views. Bathroom small and getting dated
David
Stayed 1 night in Mar 2024
Response from Reception on 27 Apr 2024
Thank you for your feedback. We will make sure it is passed along. We hope to see you next time you are in Hobart.
Great location with fabulous views over the harbour. The Sky bus from the airport stops right outside the hotel.
Genevieve
Stayed 4 nights in Mar 2024
Response from Reception on 27 Apr 2024
We are so glad you enjoyed your stay with us. We hope to see you next time.
10/10 Excellent
Gary
2 Mar 2024
This is a great hotel. It checks all the boxes, location, cleanliness, staff excellence, room size, amenities, and the view. We would definitely stay there again.
Gary
Stayed 3 nights in Feb 2024
Response from Reception on 27 Apr 2024
We are so glad you enjoyed your stay with us. We look forward to seeing you next time!
Loved the service and location of this hotel. The only issue was the carpet is quite old and unfortunately my partner suffers from allergies so this lessened our enjoyment. The sauna was also not very hot albeit a dry sauna.
Staff, room service and the pillow menu were all excellent. :-)
Within easy reach of the city and docks area and Salamanca.
Leigh
Stayed 2 nights in Feb 2024
10/10 Excellent
Shakthi
Travelled with family and small children
9 Feb 2024
Liked: Cleanliness, staff & service, amenities
Lovely hotel right across from the harbour and very short walk to the city main shopping strip. Slightly dated facilities but it’s location and friendly staff make up for it. Cannot fault the service
Amazing hotel!! The staff went above and beyond. The room was clean and the view was out of a postcard. Loved every minute there. Very convenient to everything!
We are amazed with this hotel accomodation. Beautiful room with ocean views. Hotel has tasman restaurant which was wonderful with their menu. Freshly coked meals. Friendly staff. Beautiful acoustic building design. This hotel is close to all precinct. Wonderful stay. Enjoyed a lot.
Will visit again. Thanks