Outdoor pool, open 9 AM to 5 PM, pool umbrellas, pool loungers

Reviews of Hastings Top 10 Holiday Park

3 out of 5
Hastings Top 10 Holiday Park
610 Windsor Avenue, Hastings

Reviews

8.0

Very good

Rating 10 - Excellent. 55 out of 155 reviews" "
Rating 8 - Good. 51 out of 155 reviews" "
Rating 6 - Okay. 33 out of 155 reviews" "
Rating 4 - Poor. 11 out of 155 reviews" "
Rating 2 - Terrible. 5 out of 155 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Rebecca

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Holly, Alicetown

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean, and pleasant surroundings, good parking, great price.
Stayed 3 nights in Apr 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility
Stayed 2 nights in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place.. clean facilities
Stayed 2 nights in Apr 2024
Response from Evander and the team at Hastings TOP 10 on 2 May 2024
Wow, we are glad to hear you had a great stay!Thank you so much.

8/10 Good

Tonia

Stayed 1 night in Apr 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Evander and the team at Hastings TOP 10 on 2 May 2024
Thank you for staying with us, Margaret.

10/10 Excellent

Fleur

Stayed 1 night in Mar 2024
Response from Evander and the team at Hastings TOP 10 on 2 May 2024
Thank you for your amazing review, Fleur.We hope to see you again.

10/10 Excellent

Jenny

Stayed 1 night in Mar 2024
Response from Evander and the team at Hastings TOP 10 on 2 May 2024
Thank you for choosing to stay with us and your great review.

10/10 Excellent

Paula

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was great ,back to basics but has everything you need . Only thing that it lacks is any cooking pots and pans . Other than that it was amazing . Clean , kids had a blast . Was great to escape the work world for 2 nights
Stayed 2 nights in Mar 2024
Response from The team at Hastings TOP 10 on 21 Mar 2024
Hi PaulaThank you for staying with us recently and your fantastic review.

10/10 Excellent

Silka

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great family place to go. Has so many options for all ages of children. My 2 year old loved the playground and pillow jump. Will definitely be back.
Stayed 1 night in Mar 2024
Response from Evander and the team at Hastings TOP 10 on 13 Mar 2024
Wow, we are so pleased you and your family enjoyed your stay with us!We hope to see you again.

8/10 Good

Denise

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is just that a cabin to stay the night in very basic. Clean & comfortable.
Stayed 1 night in Feb 2024
Response from Evander and the team at Hastings TOP 10 on 4 Mar 2024
Hi DeniseThank you for staying with us recently in our basic cabin.We do have a range of motel options available too if you choose to stay again.Kind regards

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything about the property and staff were friendly and helpful. Excellent all round. Happy to make it our home away from home when in Hastings next. Would highly recommended Hastings top 10.
Stayed 2 nights in Feb 2024
Response from Evander and the team at Hastings TOP 10 on 4 Mar 2024
Hi JessicaWow! We are pleased to hear you had such a great stay.We hope to see you again one day soon.Kind regards

6/10 Okay

Lucy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Evander and the team at Hastings TOP 10 on 4 Mar 2024
Hi LucyThank you for staying recently.Next time you stay, maybe you might want to try one of our motel units?Kind regards

10/10 Excellent

Samantha, Gisborne

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gets hot in the little rooms needs bigger or better fan to reach top bunk
Stayed 1 night in Feb 2024
Response from The team at Hastings TOP 10 on 19 Feb 2024
Thanks, Samantha for your great review.We hope to see you again.

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Evander and the team at Hastings TOP 10 on 12 Feb 2024
Thanks for choosing to stay with us.We are glad you enjoyed your stay!

8/10 Good

Shayla

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Amenities
Great place overall. Perfect for the whole family with playground, pool and communal spaces. Only disappointment was cleanliness of our room. The floor had bits of food etc under table. Also parking for rooms were allocated but seems the message wasn’t consistent with everyone
Stayed 2 nights in Jan 2024
Response from Evander Creswell on 19 Feb 2024
Hi ShaylaThank you for choosing to stay with us. Your feedback will be mentioned in our next staff meeting.Kind regardsEvander

10/10 Excellent

Mikeala

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place, people. Awesome place to travel to as a family with young children
Stayed 3 nights in Jan 2024
Response from Evander and the team at Hastings TOP 10 on 12 Feb 2024
We are so pleased you enjoyed your stay with us and hope to see you again!

8/10 Good

Lou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay . Thank you . We will definitely come back .
Stayed 2 nights in Jan 2024
Response from The team at Hastings TOP 10 on 19 Feb 2024
Hi LouThank you for your review.

10/10 Excellent

Leanne

Liked: Amenities
Stayed 3 nights in Jan 2024
Response from The team at Hastings TOP 10 on 19 Feb 2024
Hi LeanneWe are pleased to hear you enjoyed your stay!

10/10 Excellent

Samuel

Stayed 5 nights in Jan 2024
Response from The team at Hastings TOP 10 on 19 Feb 2024
Hi SamuelThank you for your review. We are delighted you enjoyed your stay!

8/10 Good

Mel

Stayed 1 night in Jan 2024
Response from The team at Hastings TOP 10 on 19 Feb 2024
Hi MelThank you for chooosing to stay with us.Kind regards

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service
Really tidy 2 bedroom apartment, had everything we needed. Enjoyed being close to the water. Kids loved the playground and bunch pillow.
Stayed 1 night in Jan 2024
Response from The team at Hastings TOP 10 on 17 Jan 2024
Hi AshleighWe are so glad you enjoyed your stay and hope to see you agin

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, relaxed environment. Friendly staff.
Stayed 13 nights in Nov 2023
Response from The team at Hastings TOP 10 on 4 Jan 2024
We are pleased to hear you enjoyed your stay, Colin.Kind reagards

6/10 Okay

NATHAN

Stayed 2 nights in Dec 2023
Response from Evander on 1 Jan 2024
Hi NathanThank you for choosing to stay with us recently and your review.Kind regards

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our end of year visit to Splash Planet and the students loved it - huge space to run around, space inside to play cards and board games - all round awesome! We had a flat but only used one room however the TV in the bedroom wasn’t working and online instructions were difficult to understand so we just watched the one in the lounge. Otherwise the room had almost everything we needed - huge fridge ideal for families on holiday, microwave, stove hob etc. All in all great value
Stayed 2 nights in Dec 2023
Response from Evander and the team at Hastings TOP 10 on 9 Dec 2023
Thank you for your great review. We are glad you enjoyed your stay.

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool
Stayed 1 night in Nov 2023
Response from The team at Hastings TOP 10 on 28 Nov 2023
Hi JamesThank you for choosing to stay with us. It is appreciated.

8/10 Good

La Toya and Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Evander and the team at Hastings TOP 10 on 22 Nov 2023
Hi La ToyaThanks for your great review. We hope to welcome you back soon.Regards

4/10 Poor

Michaela

Liked: Amenities
Disliked: Property conditions & facilities
Pros: Grounds were well kept and attractive. Reception was friendly. Cons: Parking was tight where we were (scratched the back of the van). No hooks to hang anything on. Hard beds. Nowhere to stow bags. Cutlery kept high up and behind crockery (had to be tall to access easily). Note: Booked two nights but stayed one and went elsewhere for the second night, which was way better. Left an item behind so left a message on answerphone....no response. Wouldn't stay there again. We stayed in a unit with shared kitchen and bathroom facilities. Those facilities were ok.
Stayed 2 nights in Nov 2023
Response from Evander and the team at Hastings TOP 10 on 22 Nov 2023
Hi MichaelaWe have noted the points you have made above and will use them to make our place an even better place to stay. Thank you.

10/10 Excellent

Tamas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and easy check in and out.
Stayed 1 night in Nov 2023
Response from Evander and the team at Hastings TOP 10 on 22 Nov 2023
Hi TamasThank you for your amazing review. We are glad you enjoyed your stay!Kind regards

4/10 Poor

Bruce

Liked: Staff & service
Disliked: Property conditions & facilities
Heat pump didn’t work. No sky tv. I thought for the price of 176 I might have been able to watch the rugby World Cup final. Couldn’t use the big element on the stove top.
Stayed 1 night in Oct 2023
Response from Hastings Top10 Team. on 30 Oct 2023
Hi Bruce, thanks for your feedback. We are sorry you couldn't make your way to the lounge to join us all in watching the World Cup Final .We will endeavor to leave heat pump instructions in the room to make it easier for guests to operate them.

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, nice little cabin
Stayed 1 night in Oct 2023
Response from Hastings Top10 Team. on 30 Oct 2023
Hi Kathleen, thanks for your lovely review.We look forward to having you stay again.

8/10 Good

Chantel

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Safe and clean unit and facilities.
Stayed 1 night in Oct 2023
Response from Hastings Top10 Team. on 25 Oct 2023
Thank-you for your fabulous review. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Michael, Wellington

Stayed 1 night in Sep 2023
Response from Evander and the team at Hastings TOP 10 on 22 Nov 2023
Thank you for staying with us recently and your great review. We hope to see you again soon.

6/10 Okay

christine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The room was not as nice as the photos suggest. Maybe we received a different room to what we had booked? The bathroom was fairly modern but the rest of the rooms needed a good spruce up/modernizing. The best thing was the service - friendly and helpful people at the counter the couple of times we went into the office. When charging motel prices we think the Hastings Top 10 could do a bit better. Nice grounds and if you had kids, I am sure they would enjoy the playground etc.
Stayed 2 nights in Oct 2023
Response from Hastings Top10 Team. on 31 Oct 2023
Hi Christine, thank you for sharing your feedback with us. We're sorry to hear that the room did not live up to your expectation. We want to let you know that we are currently undergoing a refurbishment to update and modernize our rooms. We are excited to be enhancing our facilities to better serve our guests. Our staff members are dedicated to providing service with a smile and we are so pleased you got to experience this.

4/10 Poor

Michelle

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
No heated pool- in September. When I booked to stay it said heated pool and that was the draw card, so really disappointing not to have this.
Stayed 1 night in Sep 2023
Response from Hastings Top10 Team. on 25 Oct 2023
We appreciate your feedback and are sorry to hear your disappointment regarding the pool. Whilst we do not heat the pool during daylight savings time the pool remains open for use.

10/10 Excellent

Javan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Hastings Top10 Team. on 25 Oct 2023
Hi Javan, We appreciate your fabulous review and e are thrilled you had a fabulous experience during your stay. We hope to welcome you back in the future for another wonderful visit.

10/10 Excellent

Fiona

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience and it had what we needed
Stayed 2 nights in Sep 2023
Response from Evander and the team at Hastings TOP 10 on 1 Oct 2023
Thank you for your great review.We are happy to hear you enjoyed your stay.

10/10 Excellent

Kathryn

Stayed 2 nights in Sep 2023
Response from Hastings Top10 Team. on 25 Oct 2023
Aww thank-you Kathryn. We look forward to hosting you again for another outstanding visit.

10/10 Excellent

Upokoina Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so good and fast in booking and i loved it Thank you so much
Stayed 1 night in Sep 2023
Response from Evander Creswell on 25 Sept 2023
Thank you for your review. We are thrilled you enjoyed your stay.

10/10 Excellent

pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room had everything I needed and was perfect for us
Stayed 1 night in Sep 2023
Response from Evander Creswell on 25 Sept 2023
Thank you for your great review. We hope to see you again some time.

2/10 Terrible

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Evander Creswell on 25 Sept 2023
Hi HeatherWe are sorry to hear you did not enjoy your stay.You are welcome to contact us directly as it would be helpful to hear your feedback to help make our park a great place to stay.Thank you

6/10 Okay

Murry

Business traveller
Disliked: Staff & service, property conditions & facilities
Room was tidy and easy to warm up but with a very noisy fan. Expect better internet than was available. Don't expect to have to pay for extra bandwidth when the free internet was so limited
Stayed 2 nights in Aug 2023
Response from Evander Creswell on 25 Sept 2023
Hi MurrayThank you for your review.We hope that one day soon we are in a position to be able to offer free unlimited wifi to our guests.

10/10 Excellent

Kurt

Business traveller
Really nice place to stay.
Stayed 1 night in Aug 2023
Response from T on 31 Aug 2023
Hi Kurt, We are delighted that we could make your stay here worthwhile.We hope too see you again soon.

10/10 Excellent

Steph

Great host
Stayed 2 nights in Aug 2023
Response from Evander Creswell on 25 Sept 2023
Thank you for your review. We are happy to hear you enjoyed your stay.

10/10 Excellent

Jimmy T

Stayed 1 night in Aug 2023
Response from Evander Creswell on 25 Sept 2023
Wow, thank you for your fantastic review and we hope to welcome you back soon!

6/10 Okay

Verified traveller

Business traveller
No hot water for the shower and for the price of the night was very expensive and had no ensuite so had to use shared amenities
Stayed 1 night in Aug 2023
Response from Evander Creswell on 25 Sept 2023
Thank you for your review and for staying with us.We do have ensuite units available should you choose to return.

2/10 Terrible

Moringa

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can only rate this property as terrible as our booking was cancelled by the property whilst we were on our way to the airport on the day of our travel. Alternative option provided didn't suit our requirements as we were attending for an event. Very disappointed and felt the reasons provided were disingenuous as what was told to us just didn't make sense that they only were aware on the day that we were due to arrive. We were fortunate that an alternative property had a cancellation and we were able to find somewhere else to stay.
Stayed 2 nights in Aug 2023
Response from Evander Creswell on 25 Sept 2023
Thank you for your review and we are sorry we had to change your booking and that you felt the alternative was unsuitable.I can assure you, or reasons were genuine.

8/10 Good

Jaydee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from The team at Hastings TOP 10 on 28 Nov 2023
Hi JaydeeThanks for choosing to stay with us.

10/10 Excellent

Claire

Stayed 1 night in Jun 2023
Response from The team at Hastings TOP 10 on 28 Nov 2023
Thank you for your feeback. We are so pleased you enjoyed your stay!

8/10 Good

Elsie

Stayed 3 nights in Dec 2022