Outdoor pool, pool loungers

Reviews of Hotel Otai

3 out of 5
Hotel Otai
Te Pito O Te Henua S/n, Hanga Roa, Valparaiso

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

8.6/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived at the property we found out that we didn't have a reservation with the hotel-even though Expedia had said that we were booked- so that was quite a surprise as you can imagine !With the island being heavily booked we were worried but the front desk lady was so wonderfully good that she took control of our situation and found us a spot at another hotel right next door for one night. Without her, it would have been terrible ! She was the best !! The hotel was lovely and in a perfect location and the breakfasts were great. The grounds were lovely and ideal for relaxation .
Stayed 4 nights in Mar 2024

10/10 Excellent

Deborah Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel of Many Lovely Plants
This was a plant lovers paradise. So tropical and lovely. Staff was friendly and helpful. Missed having TV and in-room internet but I guess it's good to disconnect while on such a lovely island!
Stayed 2 nights in Jan 2024

10/10 Excellent

Nhatquang, Houston

Stayed 4 nights in Jan 2024

10/10 Excellent

michelle A.

Stayed 1 night in Jul 2023

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The staff were super nice. Great location, great place to stay.
Stayed 5 nights in Dec 2022

8/10 Good

Janice

Liked: Cleanliness, staff & service
Great location
Hotel location was fab. Beautiful garden grounds and common areas. Rooms a bit tired and functional
Stayed 4 nights in Sep 2019

10/10 Excellent

suet ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Convenient location with only 5 minutes walk to seaside where nice restaurants located. Nice beautiful garden that it's a peaceful n pleasant walk everyday when going out/back. Room is clean, spacious with comfortable bed.
Stayed 2 nights in Aug 2019

8/10 Good

anna

Liked: Cleanliness, staff & service
Great hotel and location
Very nice hotel in beautiful grounds and location is perfect. The staff are extremely helpful and it was no trouble when we had to change rooms. The first room we were offered was old and dark. It felt like a store room with a fridge unplugged and in the middle of the room. The bathroom was stained. Avoid 134. The new room was full of light and was comfortable. Shame there was no kettle or dressing table. But I would recommend as the staff made our stay very welcome and comfortable.
Stayed 4 nights in May 2019

8/10 Good

Justina, Calgary, AB

Liked: Cleanliness, staff & service, property conditions & facilities
Quite pricey, but good location. WiFi works when there are few people using it, staff are friendly and always readily available. Basic breakfast. Beautiful gardens (better than the island's botanical gardens).
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 5 nights in Nov 2022

10/10 Excellent

TobiasPottek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the best, only problem is the miserable WiFi, but this seems to be a problem of Isla de Pasqua and not the hotel...
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
コストパフォーマンスを考えると
立地は最高ですが、イースター島は全体的に、物価が高く、通常の他の都市やリゾート他に比べて非常にコストパフォーマンスが低いです。このホテルは中国人のツアーに利用されることが多いようで、朝食のレストランは中国人だらけで残念でした。
Stayed 2 nights in May 2019