Located on a river, ibis Hamburg Alster Centrum is in Hamburg City Center neighborhood and is connected to a shopping center. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion.
Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
North Central U-Bahn - 7 min walk
Hamburg Airport (HAM) - 26 min drive
Restaurants
Mutterland - 4 min walk
Hansebäcker Junge - 5 min walk
Atlantic Bar - 1 min walk
Restaurant Herr He - 4 min walk
Barca an der Alster - 3 min walk
About this property
ibis Hamburg Alster Centrum
Hotel located in Hamburg City Center
Hamburg City Hall is located near ibis Hamburg Alster Centrum, which provides dry cleaning/laundry services, a bar, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
Guest reviews give good marks for the location
Room features
All 165 rooms have comforts such as air conditioning, in addition to perks like free WiFi and sound-insulated walls.
More amenities include:
LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
Flat-screen TVs with cable channels
Free infant beds, daily housekeeping and desks
Languages
English, French, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Parking on site (EUR 20 per day)
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 per person
A bar/lounge
A restaurant
Restaurants on site
Le Bar
Things to do
Bicycle rentals
Family friendly
Free cot
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Change of bedsheets on request
Change of towels on request
Daily housekeeping
Dry cleaning/laundry service
Tour and ticket assistance
Business services
1,076 square feet of conference space
3 meeting rooms
Business centre
Outdoors
On a river
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
5 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Building
Comprehensive food waste policy
Comprehensive recycling policy
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free cot
Hypo-allergenic bedding
Bathroom
Hair dryer
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV with cable channels
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products available
Eco-friendly toiletries
Iron/ironing board on request
LED lighting
Phone
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 19 per person
Self parking fee: EUR 20 per day
Pet fee: EUR 16 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 stars.
Property is also known as
ibis Alster Centrum
ibis Alster Centrum Hotel
ibis Alster Centrum Hotel Hamburg
ibis Hamburg Alster Centrum
ibis Hamburg Alster Centrum Hotel
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg Alster Centrum Hotel
ibis Hamburg Alster Centrum Hamburg
ibis Hamburg Alster Centrum Hotel Hamburg
ibis Hamburg Alster Centrum Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 189 out of 693 reviews" "
10 - Excellent
189
Rating 8 - Good. 341 out of 693 reviews" "
8 - Good
341
Rating 6 - Okay. 122 out of 693 reviews" "
6 - Okay
122
Rating 4 - Poor. 32 out of 693 reviews" "
4 - Poor
32
Rating 2 - Terrible. 9 out of 693 reviews" "
2 - Terrible
9
8.4/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
DAVID
4 Apr 2024
Disliked: Property conditions & facilities
Does what it does on the tin.Rooms at the back level 5 near the lift are very noisy at night.You hear the lift then when that stops you hear the trains on the track at the rear.
Staff very good when we asked to change rooms and there was no problem in doing so.
The elevators were broken. We were given a dirty room, and had to navigate back to the front desk. Front desk acted like it was an inconvenience to find us a clean unused room. I did not want to shower, the towels were stained. The beds and pillows are like rocks. The room was small, and warm in a great location. Parking is easy!
I like that is quite close to the station, shops and restaurants. Bed was comfortable, bathroom spotless and it was a nice stay. Only problem is that you can hear the trains at night, but it is not too bad!
A lot of noise from the railway interrupted sleep on both nights. No tea or coffee making facilities in the room, a basic standard for any reasonable hotel.