Crowne Plaza Hamburg - City Alster, an IHG Hotel is located in Hamburg-Nord, a neighborhood in Hamburg, and is near a metro station and on the waterfront. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion. Kayaking, sailing, and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Hamburg (ZMB-Hamburg Central Train Station) - 18 min walk
Hamburg Airport (HAM) - 24 min drive
Restaurants
Alsterperle - 9 min walk
Peter Pane - Hamburg Turnhalle - 7 min walk
Goldherz - 8 min walk
Campari Lounge - 4 min walk
Da Caio - 5 min walk
About this property
Crowne Plaza Hamburg - City Alster, an IHG Hotel
Take advantage of dry cleaning/laundry services, a bar and a 24-hour health club at Crowne Plaza Hamburg - City Alster, an IHG Hotel. Active travellers can enjoy amenities, such as cycling and rowing/canoeing, at this hotel. In addition to conference space, guests can connect to free in-room WiFi.
Other perks include:
Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
An electric car charging station, express check-in and free newspapers
Guest reviews give good marks for the breakfast and helpful staff
Room features
All 291 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
Bathrooms with deep-soaking baths and free toiletries
Free infant beds, satellite channels and electric kettles
Awards and affiliations
Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Languages
Dutch, English, French, German, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transport
Electric car charging station on site
Height restrictions apply for on-site parking
Offsite parking available (EUR 15 per day)
Secured parking on site (EUR 26 per day)
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 28.50 per person
A bar/lounge
A restaurant
Couples/private dining
Snack bar/deli
Restaurants on site
The Plaza
The Restaurant
Things to do
24-hour health club
Bicycle rentals
Billiards/pool table
Rowing/canoeing
Family friendly
Free cot
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping on request
Multilingual staff
Tour and ticket assistance
Business services
5,651 square feet of conference space
9 meeting rooms
Outdoors
On the waterfront
Spa
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rug in room
Assistive listening devices
Handrails in stairways
Hardwood flooring in room
Lift
Sign language-capable staff
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
7 floors
Banquet hall
Biodegradable drinking straws available
Building
Built in 1987
Comprehensive food waste policy
Comprehensive recycling policy
Locally-owned and organised tours and activities
No plastic drinking straws
Renovated entire property - November 2019
Smoke-free property
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Free cot
Pillow menu
Premium bedding
Bathroom
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels
Entertainment
42-inch TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Express check-in available
Check-out
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 28.50 per person
Secured self parking fee: EUR 26 per day
Nearby parking fee: EUR 15 per day
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Property is also known as
Crowne Plaza Alster
Crowne Plaza Alster Hotel
Crowne Plaza Alster Hotel Hamburg City
Crowne Plaza Hamburg City
Crowne Plaza Hamburg City Alster
Hamburg City Alster
Crowne Plaza Hamburg - City Alster Hotel Hamburg
Hamburg Crowne Plaza
Crowne Plaza Hamburg City Alster Hotel
Crowne Plaza Hamburg - City Alster, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hotel with a wrong perception projected in expedia
Nice hotel mainly for business people. But the lo ation shown in the website was deceiving. We oaid extra for Altser Lake view but you can only view part of the Lake at a distance. City center is at a distance and not easy for regular walking.I was surprised to find that in the breakfast room there is a long que as they look for names but not the room number of the guest. Breakfast choice is also very limited. This is not a typical Crown Plaza we stau around the world.
Staff all friendly, welcoming and helpful. Room and hotel in general was very clean.
Short (20min) walk to Hauptbahnhof through St George or 30 mins along the Alster Lake and Binnenalster towards Rathaus.
We had a wonderful stay at the hotel. Everyone in the hotel team was friendly and helpful. The rooms were lovely. The breakfast had plenty of variety, was well stocked and tasty. We would definitely go again.
A short walk away from a main street with plenty of dining options, grocery store, drug store, and other businesses. Nestled on the edge of a quiet residence area, and about a 20 minute tax ride form the airport. Hotel staff speak excellent English.