Desk, laptop workspace, blackout curtains, iron/ironing board
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Reviews of Hotel Sukaramai

3 out of 5
Hotel Sukaramai
15, 16 & 17, Susuran Gurun Jaya 1, Taman Gurun Jaya, Gurun, Kedah

Reviews

9.0

Wonderful

Rating 10 - Excellent. 8 out of 18 reviews" "
Rating 8 - Good. 10 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

AISYAH SALIHAH

Travelled with family
Comfortable and spacious room. The bathroom is clean.
Stayed 1 night in Mar 2024
Response from Ken, Guest Relation Officer on 4 Mar 2024
Thank you for your visit and staying with us. Hope to see you again soon.

8/10 Good

Yap

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Ken on 27 Dec 2021
Thank you for your patronage and hope to see you again soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Clean. Value for money.
Nice. Clean. Value for money.
Stayed 1 night in Sep 2021
Response from Ken on 28 Sept 2021
Thank you for your patronage and we hope to see and serve you soon. BR Hotel Sukaramai

10/10 Excellent

bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Arina on 7 Feb 2021
Thank you sir for your support and positive feedback. Your words of encouragement is a morale boosting for our team in the testing time. We hope to see you again soon. BR Guest Relation Team, HOTEL SUKARAMAI

8/10 Good

bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Ken on 2 Feb 2021
Dear Bryan, Thank you for your patronage and it has been our pleasure to have you staying with us. Your feedback is critical to us and we valued it and we are taking all the opportunity to fine tune and improve ourselves in this journey toward success. We looking forward to serve your again in near future. BR Guest Relations Team

10/10 Excellent

bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Hotel Sukaramai on 20 Jan 2021
Thank you Mr Bryan. Hope to see & serve you again soon. #StaySafe #StayHealthy

10/10 Excellent

bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Hotel Sukaramai on 20 Jan 2021
Thank you for your patronage Mr Bryan. Hope to see you again soon. #StaySafe #StayHealthy

8/10 Good

bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from K932 on 16 Dec 2020
Thank you Bryan for your patronage and positive comment. This is a morale boosting for our team to continue our journey in this budget hotel industry. Thank you again and hope to see you soon and serve you again. Thank you & Best Regards, Guest Relation Ream

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good n just nice.
Stayed 2 nights in Dec 2020
Response from Ken 012-3955932 on 11 Dec 2020
Thank you for you patronage & hope to see & serve you again soon.

8/10 Good

bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Liza.K on 3 Dec 2020
Thank you Mr Bryan for your patronage & sincere feedback. It is highly appreciated and we will continue our endeavor to serve your better. Hope to see you again soon. BR, Liza Guest Relation Executive. HOTEL SUKARAMAI GURUN

10/10 Excellent

Amos Lim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and convenient
The perfect place for a night after a long drive and work in between where it's very near to the main road and food stalls and morning is the busy market that you can shop and eat there that it's very convenient with it.
Stayed 1 night in Aug 2020
Response from ken on 29 Sept 2020
Thank you for your patronage Amos...... We look forward to serving you again.

10/10 Excellent

Asmah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent
Stayed 1 night in Jul 2020
Response from ken on 29 Sept 2020
Thank you for your patronage Amos...... We look forward to serving you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What I like about this hotel, the room is clean and comfortable to sleep however, the wifi is not cover to our room on level 2.
Stayed 1 night in Feb 2020
Response from Ken - Hotel Sukaramai on 11 Feb 2020
Thank you for your valuable and honest feedback. Our team is continuously looking at areas for improvement as pointed out. As our location is relatively new, we have tried and changed few service provider and still evaluating better options and choices.

8/10 Good

Rosamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from KEN on 27 Dec 2019
Thank you for your patronage. We hope to serving you again! BR HOTEL SUKARAMAI

8/10 Good

Luqman

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
things i dont like, internet is not provided in the room.
Stayed 1 night in Nov 2019
Response from Ken on 27 Nov 2019
Hello Luqman, Thank you for your patronage and sincere review. We noted your view on internet accessibility in the room. As our hotel is in a relatively new area in a small town, we are also experiencing similar frustration with the wifi. We are currently waiting for the service provider to expand their service to this part of the town. Hope we have a good news for you on your next visit. Thank you and hope to seeing you again. Best Regards HOTEL SUKARAMAI

10/10 Excellent

Affian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Sep 2019
Response from ken on 28 Sept 2019
Dear En Affian, Thank you for staying with us! We hope to seeing & serving you again! Best Regards, HOTEL SUKARAMAI

8/10 Good

Loh

Liked: Cleanliness, staff & service
Inside the room don‘t have phone,slipper. The door for next door when close time every noise.
Stayed 1 night in Sep 2019
Response from ken 0127872932 on 24 Sept 2019
Hello Loh, Thank you for staying with us! We thank you for your valuable input and comment; we will evaluate them and take this as an opportunity for us to improve in order to serve our guests better in future. On the phone set & slipper in the room, it is indeed our decision to do away with them as to minimize the costs as the phone is hardly used while majority of our guest prefer to WhatsApp us via our hotel phone number 012-3955932. The slipper is always available upon request which in future you’ll just need to notify our front desk during check in, the slipper/ hair dryer/ other items would be delivered when required. As for the noise level generated by other guests, typically our staff would be making rounds after 10pm and advise guests to keep the noise level low. In future just alert us, we will do our due deligent. Once again thank you for staying with us. We will do better in your next visit. BR, HOTEL SUKARAMAI