Outdoor pool, an infinity pool, pool umbrellas, pool loungers
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Reviews of Banyan Tree Yangshuo

5 out of 5
Banyan Tree Yangshuo
No. 168 Zhendong Street, Fuli Town, Yangshuo, Guilin, Guangxi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 68 reviews" "
Rating 8 - Good. 14 out of 68 reviews" "
Rating 6 - Okay. 4 out of 68 reviews" "
Rating 4 - Poor. 0 out of 68 reviews" "
Rating 2 - Terrible. 3 out of 68 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gordon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much a resort 👌 feels very relaxed
Stayed 3 nights in Mar 2024

8/10 Good

li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too expensive for what you get, but breakfast is really nice
Stayed 2 nights in Apr 2023
Response from Banyan Tree Yangshuo on 4 May 2023
Dear valued guest, thank you for taking time to share your feedback. We look forward to welcoming you back to Banyan Tree Yangshuo.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too cold and no heating
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Abby. Mo on 19 Aug 2020
尊敬的宾客，感谢您下榻阳朔悦榕庄。非常荣幸在这拥有着神奇喀斯特地貌和秀美漓江的土地上与您相遇，为您提供贴心的服务是我们一如既往的努力和奋斗目标，也是我们的荣幸，再次感谢您下榻阳朔悦榕庄，诚挚期待您的再次光临。

8/10 Good

TAUFAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay
Our stay at Banyan Tree Yangshuo was nothing short of perfect. The hotel setting was magnificent with splendid views of the karst mountains. The room was also immaculate (clean) and the service of all the staff there was excellent. For example, they took the effort to even remember what the drinks we ordered for breakfast and asked if we would like the same the next day. All in all, a perfect get-away for both of us.
Stayed 3 nights in Dec 2019

10/10 Excellent

Clara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much. The staffs are very friendly and the services are excellent. The hotel is very well kept and clean. We will come back to stay again next time.
Stayed 3 nights in Dec 2019

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort hotel but don’t eat there.
Everything is perfect, however apart from breakfast, food in the restaurant is expensive and not up to standard, and there are less than a handful of guests in the restaurants. Since it’s a bit far from the centre, we’re obliged to eat there at night.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nature Lover
This is the place to stay when in Yangshuo. Look no where! One of the Highlights of our stay is greeted by the beautiful ‘host’ - peacock every morning when we were having our breakfast
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

2/10 Terrible

Sameena, washinton Dc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great setting, room temperatures unbearable
The inside rooms were 28 Celsius and wouldn’t cool. We complained and they put loud fans in the rooms without fixing air conditioner. Inside rooms were 27 Celsius. Kids room stayed hotter. Appalling!! Male manager was blaming his low level staff for confusion on breakfast vouchers. Instead they should have included the breakfast bc we stayed in hot rooms. He should be held to account for poor managing of the temp regulation in buildings. Bikes on property had flat tires when we picked them up. Checkout wanted to charge us for broken water glass until we reminded them of our sweltering rooms. Bathroom amenities bag are charged instead of free gifts as done by other high end resorts. This seems petty and unrefined for the expensive room rates we pay. Overall, poorly trained staff and hot rooms make for painful getaway. Not worth it!!
Stayed 1 night in Aug 2018

8/10 Good

Jarrod, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Tobius, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Yangshuo.
This is hands down the best hotel in the area. Majority of staff speak some English which helps a ton. Beautiful grounds in a safe and quiet area. Amazing views.
Stayed 2 nights in Jun 2018

8/10 Good

Dylan, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The setting of this property was amazing. Watching the sunset each evening as it set behind the many mountains was a great experience. I have stayed at many resorts with better service, food and facilities, but overall it was a nice experience and I would stay here again if in Yangshuo.
Stayed 2 nights in May 2018

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location and hotel
It was a lovely hotel, on the expensive side but fantastic facilities in a wonderful setting. Great breakfast spread.

10/10 Excellent

Manish, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel
excellent stay at the hotel, very quiet and relaxing
Stayed 2 nights in Apr 2018

2/10 Terrible

Jeffrey

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Frustration, followed by ongoing disappointment
A nice property located in a beautiful area. The hotel property is somewhat isolated from Yangshuo, yet offers peace and quiet when wanted. As a first time visitor to a Banyon Tree Property, I expected the service of a 4-5 start well organized property. What I found was frustration followed by continued disappointment. On our first morning, we arranged a taxi (requires 30 min due to location) and was provided the driver’s number. The driver notified us of his arrival and we proceeded to the lobby. When we arrived 2-3 minutes later, the taxi is gone. We called the driver and was told the hotel put other guests in the car. The driver offered to return, but after talking with Hotel was told not to. With pre-arranged tickets, we had no time to wait for another taxi and spent too long arguing with the front office manager. The disappointment that followed included difficulty being waited on in Chinese restaurant, forgotten beverage orders at breakfast, room temperature not dropping below 25c and it continued. A nice property, but much improvement needed to turn a stay into a nice experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort hotel
I would recommend this hotel if someone likes to relax & enjoy in Yangshuo.
Stayed 1 night in Dec 2017

8/10 Good

A, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, service is a hit or miss
The hotel is gorgeous, but service is a bit disappointing at times. Very few employees speak English. Called the concierge for restaurant recommendations in town and she could not understand me at all. Breakfast is nice. Just don’t think that this will be a Four Seasons resort experience and you should be fine.
Stayed 3 nights in Oct 2017

10/10 Excellent

Adam, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect escape
great hotel staff and facilities. fantastic mountain view from the room . watching the beautiful sunset everyday made me totally forget hustle and bustle city life.
Stayed 3 nights in Oct 2017

10/10 Excellent

Talia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best!!
Likely the best hotel I've ever stayed at. It's the most expensive hotel in the area because it's one of the fanciest, most relaxing, most naturally beautiful place I've ever been. I stayed here b/c I wanted to enjoy the beauty of Yangshuo without feeling like I "should" be out-and-about all the time (i.e. I wanted to sit by the pool and not feel guilty about it). This hotel accomplished that and more for me - I would 100% stay here again.
Stayed 3 nights in May 2017

10/10 Excellent

Vasili , Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent hotel in the Guillin region set on the
We arrived at 0500 because our plane was late. The receptionist was attentive and processed us rapidly so that we could go and get some rest. The hotel facilities were excellent with polite and helpful staff. The restaurants were top quality with a wide variety on the menu. The setting of the hotel is unforgettable in a beautiful area and the architecture of the hotel fits in beautifully with the environment. If we go to the region again we shall stay their.

8/10 Good

Verified traveller

Nice resort - improvements needed on basics
Very nice resort, however quality of restaurant was not great, the bathrooms were stained, the air conditioning was not working - heater too strong and the wifi connection was very poor.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rare gem
Surely one of the world's best hotels. Set in a magnificent out of town landscape. There is also an excellent Western food restaurant. Very relaxing. Very highly recommended.

10/10 Excellent

BG, Caesarea, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional in any criteria
The hotel is a resort on the river, the rooms are huge, fancy, sophisticated, the resort is relaxing quiet amazing view, food is superb. best experience in China

10/10 Excellent

Isaac, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a secluded location in China.
Response from General Manager on 15 Aug 2016
Dear Guest, Greetings from Banyan Tree Yangshuo! Thank you very much for your lovely review and for your trust in letting us be your choice of accommodation in Yangshuo. We hope to have an opportunity to provide your with our excellent hospitality again in the near future. Kind regards, Bill Xiao Front Office Manager

10/10 Excellent

David, Oakville Ontario Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful Banyan Tree Yangshou
what a beautiful hotel & facility, pay the extra money folks as it one of the nicest hotels i stayed in the room was just beautiful decorated & very large with nothing you could say wrong with it we had a king room & it was like a suite in most other hotels with a living area, bed room,area, then your wash room & a wonderful balcony to overlook the beautiful grounds.its a little peace of heaven so very quiet & the staff all speck english & they are wonderful, if you don't feel like walking they will pick you up in there cars any time & i always tip them,or theirs bike at your door you can bike away as we just walked the beautiful grounds. we will be back to visit this hotel again thats for sure.
Response from General Manager on 15 Aug 2016
Dear Guest, Greetings from Banyan Tree Yangshuo! Thank you very much for your lovely review and for your trust in letting us be your choice of accommodation in Yangshuo. We hope to have an opportunity to provide your with our excellent hospitality again in the near future. Kind regards, Bill Xiao Front Office Manager

10/10 Excellent

Aaron, Guangzhou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing weekend away
The resort is amazing! Best place in yangshuo. Villas are great and service was fantastic
Response from General Manager on 18 Aug 2016
Greetings from Banyan Tree Yangshuo! Thank you for your lovely review and for your trust in letting us be your choice of accommodation in Yangshuo. It is gratifying to hear of your fond memory at our resort. We hope to have an opportunity to provide your with our excellent hospitality again in the near future.

8/10 Good

Alex, Los Altos, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, need more experienced staff
The room set up was nice and the breakfast was very good. One problem with the room was that we were not able to set the room temperature. The staff were nice but pretty green and could use more training,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel - the only regret was the Spa treatments we had, which were overpriced for what they were.

10/10 Excellent

MING YUEN, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality hotel services
the staff there were good and polite. they would try their best to provide you solutions and recommendations. During my cycling trip, I received a call from the hotel staff and advised me the weather condition. It'd shown their care to the guest. I appreciated that free bicycle provided by the hotel and I enjoyed it very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dream to stay here
We loved everything,staff very nice! Only the chinese restaurant is overpriced.

10/10 Excellent

Kwok Tung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
環境非常好，又寧靜又安全，空氣又好，又包竹乏遊離江，又有小動物與您互動，住得好舒服
Stayed 4 nights in Dec 2023
Response from 阳朔悦榕庄 on 7 Feb 2024
尊敬的宾客，感谢您下榻阳朔悦榕庄。酒店位于画扇之乡阳朔福利古镇，风景优美，店内提供丰富多彩的室内外欢愉活动，感谢您对酒店服务的认可，宾客的满意是我们不懈的追求，期待您的再次光临。

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from 阳朔悦榕庄 on 7 Feb 2024
尊敬的宾客，感谢您下榻阳朔悦榕庄以及对酒店的好评，您的满意是我们前进的动力，期待您的再次光临。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境衛生好、餐廳的中餐，早餐都非常好吃，晚餐主廚都會出來詢問吃的如何？餐廳服務員也非常貼心！值得推薦的飯店
Stayed 2 nights in Nov 2023
Response from 阳朔悦榕庄 on 23 Nov 2023
尊敬的宾客，非常感谢您选择入住阳朔悦榕庄。酒店借鉴了桂北民居小青瓦、坡屋面、白粉墙、木格窗、吊阳台、青石墙裙等经典元素，色彩淡雅朴实，园林与水体穿插布置于其中，和青山绿水的优美环境相得益彰。为宾客提供满意贴心的服务是我们一如既往努力和奋斗的目标，诚挚期待您的再次光临。

8/10 Good

adriano, Martina Franca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from 阳朔悦榕庄 on 23 Nov 2023
尊敬的宾客，感谢您下榻阳朔悦榕庄。酒店位于画扇之乡阳朔福利古镇，风景优美，店内提供丰富多彩的室内外欢愉活动，宾客的满意是我们不懈的追求，期待您的再次光临。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all excellent
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ここを目的地とするならベストの宿泊施設です。
Stayed 2 nights in Apr 2019

10/10 Excellent

siu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay
這次在陽朔悅榕莊的住宿經驗非常好。第一次去陽朔，所以出發前一天就打電話去，把周邊環境和交通打聽清楚。接電話的工作人員很細心解釋，告訴我們度假村有shuttle 接送，衹是時間不配合的話，要自己叫車。從入住到離開，感覺很舒服。到處都乾乾淨淨，服務貼心，環境也十分清雅。中西兩個餐廳都有去用餐，服務很好，食物也很好。有機會再來，也會強力推薦給朋友。Keep up the good work, thank you！
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kleiner Mangel waren teilweise fehlendes Fugenmaterial der Fliesenböden. Zwar keine praktische Auswirkung aber optisch unschön. Ansonsten wären Zimmer, Austattung, Hotelanlage und die Umgebung ein Traum. Der Service war super und auch mit der englischen Sprache kam man gut klar. Entgegen anderer Kommentare kann ich die Funktion der Raumklimatisierung als völlig ok beschreiben. Vielleicht wurde die Technik zwischenzeitlich verbessert - jedenfalls war es kein Problem frische 22 Grad einzustellen. Das Hotel ist etwas ab vom Schuss aber in einer super idyllischen Lage. Es war super die Gegend und die wunderschöne Natur mit dem kostenlos bereitgestellten Fahrrädern oder auch bei der kostenlos vom Hotel angebotenen Flossfahrt zu genießen. Das Gym ist klein aber fein, Die Massage im Spa ein Erlebnis und das Essen in beiden Restaurants sehr gut. Alles in Allem war es ein super Erlebnis. Würde das Hotel jederzeit wieder buchen
Stayed 4 nights in Apr 2019

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
山水間的幽靜之旅
陽朔悅榕莊位於陽朔縣城外的郊區福利鎮，從村落旁的小路開車進入，遠離開發過度的縣城民宿聚落，四周不時傳來悅耳的鳥鳴聲，顯得特別寧靜。日落儀式、竹筏遊灕江特別讓人感覺到悅榕莊的體貼與溫馨。中、西餐廳各有特色，提供的料理和服務都不錯，值得品嚐，如果咖啡水準能再提升一些就更加分。早餐後漫步園林間偶遇孔雀覓食，特別幸運。福利鎮的樸實和扇畫別有特色，對比西街的喧鬧，更具魅力，感謝大堂工作人員的推薦。
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

LIHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一如既往的超五星级的服务、环境、风景、设施，还有帅气的船哥耐心的介绍，非常美好，我们的目标是住遍全世界的悦榕庄
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

Olivier

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2018