We greatly appreciate your comments. We are delighted that she was able to fully enjoy her stay with us. The Grand Hotel Guayaquil team hopes to count on your visit again.

Estimado Andrés,Agradecemos mucho sus comentarios. Estamos encantados de que haya podido disfrutar al máximo su estancia con nosotros. El equipo de Grand Hotel Guayaquil espera poder contar nuevamente con su visita.

Estimado Martin,Nos apena la situación percibida durante su estadía. Nuestra misión es brindar el mayor confort y atención a nuestros huéspedes, siendo este un factor relevante en la mayoría de las encuestas de nuestros huéspedes, pero entendemos que hay situaciones que se pueden dar y siempre estaremos buscando mejorar en todos los aspectos. Recibir estas alertas nos complace, ya que nos permite tomar acciones de mejora, por lo cual agradecería que me pueda brindar mayores detalles respecto a lo sucedido.

Dear Carlos, We greatly appreciate your comments. We are delighted that she was able to fully enjoy her stay with us. The Grand Hotel Guayaquil team hopes to count on your visit again.

Thanks for sharing your experience. We are glad that you maintain your preference and we appreciate the information provided about your experience on this occasion.We have been working hard to improve the user experience and we hope on your next visit we can provide a better stay. Our team will always be making sure to improve your experience.We hope to have your visit again

We greatly appreciate your comments. We are delighted that she was able to fully enjoy her stay with us. The Grand Hotel Guayaquil team hopes to count on your visit again.

Thanks for sharing your experience. We are glad that you maintain your preference and we appreciate the information provided about your experience on this occasion.We have been working hard to improve the user experience and we hope on your next visit we can provide a better stay. Our team will always be making sure to improve your experience.We hope to have your visit again

Thanks for sharing your experience. We are glad that you maintain your preference and we appreciate the information provided about your experience on this occasion.We have been working hard to improve the user experience and we hope on your next visit we can provide a better stay. Our team will always be making sure to improve your experience.We hope to have your visit again

We greatly appreciate your comments. We are delighted that she was able to fully enjoy her stay with us. The Grand Hotel Guayaquil team hopes to count on your visit again.

Thanks for the preference. We will always guarantee that happiness and satisfaction are the reasons why you continue to trust our work.We always hope to welcome you again.Regards,Pamela TavraFront desk manager

Richard, gracias por tu comentario positivo. Estamos encantados de que te parecieran agradables nuestra ubicación y nuestra piscina. Siempre nos esforzamos por proporcionar a cada huésped una experiencia segura y agradable.Nos alegra saber que tu estancia fue maravillosa.Saludos cordiales,

Estimado Carlos, Gracias por tomarte la molestia de dejarnos un comentario, ¡te lo agradecemos mucho! Esperamos volver a contar con tu visita y que puedas disfrutar de todos nuestros servicios. Saludos, Pamela Tavra Front desk manager

Estimado Freddy, Gracias por tomarte la molestia de dejarnos un comentario, ¡te lo agradecemos mucho! Esperamos volver a contar con tu visita y que puedas disfrutar de todos nuestros servicios. Saludos

Dear Evgeniya, Thank you for taking the time to leave us a comment, we really appreciate it! We hope to have your visit again and that you can enjoy all our services. Regards,

Thanks for sharing your experience. We are glad that you maintain your preference and we appreciate the information provided about your experience on this occasion.We have been working hard to improve the user experience and we hope on your next visit we can provide a better stay. Our team will always be making sure to improve your experience.We hope to have your visit again

Dear Evgeniya, We continually strive to achieve maximum customer satisfaction, and we are glad to have fulfilled our mission.We hope to have your visit again.

Estimada Paulina, Nos esforzamos continuamente para lograr la máxima satisfacción de nuestros clientes, y nos alegra haber cumplido con nuestra misión. Esperamos volver a contar con su visita.

Estimado David, Agradecemos su encuesta. Nos alegra que nos hayas escogido durante tu visita en la ciudad. Esperamos volver a contar con su visita.

Thanks a lot for sharing your experience. We are glad that you have selected us for your stay. We continually work to create good experiences and your comments make it all worth it. We hope to have your visit again.

We just saw your review and we didn't want to delay thanking you. Your feedback is important to us and we are always ready to listen to our customers.We hope to have your visit again, we will always be delighted to be your host during your visit to our city.

Estimado Freddy,Agradecemos su excelente puntuación. Nos esforzamos por garantizar que la estadía de nuestros clientes siempre sea satisfactoria, por lo cual nos alegra que hayamos logramos este objetivo. Esperamos poder contar nuevamente con su visita.

Estimado Carlos, Hacemos todo lo que podemos para ofrecer a nuestros clientes la mejor experiencia; siempre nos alegra el día cuando un cliente lo agradece. Gracias de nuevo, y esperamos que su próxima visita sea igual de positiva. ¡Que tenga un día estupendo!Atentos saludos,

Hacemos todo lo que podemos para ofrecer a nuestros clientes la mejor experiencia; siempre nos alegra el día cuando un cliente lo agradece. Gracias de nuevo, y esperamos que su próxima visita sea igual de positiva. ¡Que tenga un día estupendo!Atentos saludos,

Dear Chery,We do everything we can to give our customers the best experience; It always brightens our day when a customer thanks us. Thank you again, and we hope your next visit is just as positive. Have a great day! Best regards,

Gracias por tomarse el tiempo de calificar su estadía. Me alegra saber que nuestro personal hizo que su experiencia con nosotros fuera memorable y que disfrutó de todos los servicios que ofrecemos. Esperamos contar nuevamente con su visita.

Estimada Penelope,Muchas gracias por su calificación. ¡Le deseamos un excelente día y esperamos verle pronto!Saludos cordiales,

Dear Christian, Thank you very much for your rating, we are happy to know that you enjoyed your time with us. We wish you a spectacular day and hope to see you soon!Best regards,

Dear Danielle,Thank you very much for your excellent review, it will always be a pleasure to serve you every time you visit us, we wish you a great day and hope to see you in the future!Best regards

Estimado Víctor,Muchas gracias por su excelente calificación y comentario, nos alegra saber que disfrutó de su tiempo con nosotros. ¡Le deseamos un excelente día y esperamos verle muy pronto!Saludos cordiales,

Thank you! Jan!

Dear Sonia,Thank you very much for your amazing review, we are happy to know that you enjoyed your time in our hotel, we wish you a great day and hope to see you soon!Best regards,

Estimado Romulo,Muchas gracias por su calificación, significa mucho para nosotros. ¡Le deseamos un maravilloso día y esperamos verle muy pronto!Saludos cordiales,

Dear Sandor,Thank you very much for your excellent rating, we are happy to know that you enjoyed your time in our hotel, we wish you a great day and hope to see you soon!

Dear Richard, Thank you very much for your rating, we hope you enjoyed your time with us. We wish you a great day and hope to see you soon!Best regards,

Estimada Sonia,Muchas gracias por su calificación, nos alegra saber que disfrutó su tiempo con nosotros. ¡Le deseamos un excelente día y esperamos verle pronto!Saludos cordiales,

Estimado Nestor,Muchas gracias por su calificación. Esperamos haya disfrutado su estadía con nosotros, le deseamos un excelente día.Saludos cordiales,

Dear Gerald, Thank you very much for your review, we are happy that you enjoyed your stay with us. We wish you a great day and hope to see you soon!Best regards,

Estimado Daniel,Muchas gracias por su excelente review, estamos felices de saber que disfrutó su tiempo en nuestro hotel. ¡Esperamos verle pronto!Saludos cordiales,

Estimado David,Muchas gracias por su calificación, nos contenta saber que su tiempo con nosotros fue de su agrado. ¡Le deseamos un excelente día y esperamos verle pronto!Saludos cordiales,

Dear Thomas,Thank you very much for your excellent rating, we are happy to hear that you enjoyed your stay with us, we wish you a great day and hope to see you soon!Best regards,

Dear Julie, Thank you very much for your excellent rating, we are glad to hear that you enjoyed your stay at our hotel. We wish you a great day and hope to see you soon!Best regards,

Dear David,Thank you very much for your amazing review. We are very happy to hear that you enjoyed your time at our hotel. We wish you a happy new year and hope to see you soon! Best regards,

Dear Tommy, Thank you very much for your rating, it was a pleasure to serve you. We wish you an amazing day and hope to see you soon.Best regards,

Dear Sophie,Thank you very much for your nice comment and excellent review. We wish you a great day and hope to see you in the future.Best regards,

Dear Claudio,Thank you very much for your amazing review. We wish you a great day and hope to see you soon.Best regards,

Dear Thomas,Thank you very much for your review, we are happy to know that you enjoy your stay. We wish you a merry chritsmas and hope to see you soon!Best regards,

Estimado Richard, Muchas gracias por su excelente calificación, estamos felices de saber que su tiempo en el hotel fue de su agrado. ¡Le deseamos una feliz navidad y esperamos verlo pronto!Saludos cordiales,

Estimada Giussella, Muchas gracias por su maravillosa review, siempre será un placer atenderla. ¡Le deseamos un feliz navidad y esperamos verle muy pronto!Saludos cordiales,

Dear Manuel,Thank you very much for your amazing review, it was a pleasure to serve you from start to finish, we hope to see you soon! Best regards,

Estimado Eduardo,Muchas gracias por su excelente calificación y tan bonito comentario. ¡Esperamos verle muy pronto!Saludos cordiales,