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Reviews of Hotel Emperador Centro Guadalajara y Remodelado

2.5 out of 5
Hotel Emperador Centro Guadalajara y Remodelado
5 De Febrero 130, San Carlos, Guadalajara, JAL

Reviews

8.0

Very good

Rating 10 - Excellent. 198 out of 428 reviews" "
Rating 8 - Good. 114 out of 428 reviews" "
Rating 6 - Okay. 55 out of 428 reviews" "
Rating 4 - Poor. 25 out of 428 reviews" "
Rating 2 - Terrible. 36 out of 428 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Estefania

Stayed 2 nights in Feb 2024
Response from HOTEL EMPERADOR on 25 Apr 2024
GRACIAS POR SU PREFERENCIA ESPERAMOS SU PRONTO REGRESO SALUDOS

2/10 Terrible

Jackie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Daeyang

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend the hotel to budget travellers
It's reasonable price. Most of the staffs were kind.
Stayed 5 nights in Jan 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Pavel

Stayed 1 night in Dec 2023

8/10 Good

Roberto

Stayed 1 night in Dec 2023

10/10 Excellent

Juan Carlos

Stayed 1 night in Dec 2023

4/10 Poor

Irma

Stayed 3 nights in Dec 2023

10/10 Excellent

Cynthia

Stayed 1 night in Nov 2023
Response from HOTEL EMPERADOR on 27 Nov 2023
GRACIAS POR SU PREFERENCIA ESPERAMOS SU PRONTA VISITA

4/10 Poor

Aldo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to put the real conditions about the room furniture. The Hotel need maintenance Very disappointed because I was expected a “renovated Hotel” and it wasn’t at all.
Stayed 2 nights in Nov 2023
Response from HOTEL EMPERADOR on 27 Nov 2023
GRACIAS POR SU VISITA

10/10 Excellent

Guillermo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very good staff
Excellent service
Stayed 2 nights in Nov 2023
Response from HOTEL EMPERADOR on 12 Nov 2023
GRACIAS POR SU PREFERENCIA

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel , good price, just neighborhood do not looks nice but I would stay again.
Stayed 1 night in Oct 2023
Response from HOTEL EMPERADOR on 31 Oct 2023
GRACIAS POR SU PREFERENCIA ESPERANOS SU REGRESO SALUDOS

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are walking distance to a a lot good places but you can get to not so nice places as well if you go wrong direction...Other than that hotel is great
Stayed 2 nights in Oct 2023
Response from HOTEL EMPERADOR on 22 Oct 2023
GRACIAS POR SU PREFERENCIA ESPERAMOS SU PRONTO REGRESO SALUDOS

10/10 Excellent

Mario

Stayed 1 night in Sep 2023
Response from HOTEL EMPERADOR on 25 Sept 2023
GRACIAS POR SU PREFERENCIA

10/10 Excellent

Moises Manuel

Stayed 5 nights in Sep 2023
Response from HOTEL EMPERADOR on 25 Sept 2023
GRACIAS POR SU PREFERENCIA

6/10 Okay

Gregory

Stayed 1 night in Sep 2023
Response from HOTEL EMPERADOR on 26 Sept 2023
gracias por su preferencia esperamos su regreso

6/10 Okay

Solrac

Liked: Staff & service
The hotel was in clean condition, but the toilet was faulty ,after you flushed it took up to 15mins to fill out the water deposit, the shower didn't have curtains, and the door lock was faulty, i felt a bit insecure, after you wiggle the door noob the lock popped upup
Stayed 2 nights in Sep 2023
Response from HOTEL EMPERADOR on 26 Sept 2023
gracias por sus comentarios checaremos esos detalles para mejorar el servicio

2/10 Terrible

Christian Charbel

Stayed 2 nights in Sep 2023
Response from HOTEL EMPERADOR on 26 Sept 2023
gracias por su preferencia esperamos su regreso

10/10 Excellent

Mario

Stayed 1 night in Aug 2023
Response from HOTEL EMPERADOR on 26 Sept 2023
gracias por su preferencia esperamos su regreso

2/10 Terrible

Nereyda

Stayed 1 night in Jul 2023
Response from Hotel Emperador on 8 Jul 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

JUAN HECTOR

Stayed 2 nights in Jun 2023
Response from Hotel Emperador on 5 Jul 2023
gracias por su preferencia esperamos su pronto regresosaludos

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 2 nights in May 2023
Response from Hotel Emperador on 11 May 2023
gracias por su preferencia

10/10 Excellent

Francisco Javier

Stayed 3 nights in Apr 2023
Response from Hotel Emperador on 19 Apr 2023
GRACIAS POR SU PREFERENCIA SALUDOS

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property. Neglected neighborhood
Stayed 1 night in Apr 2023
Response from Hotel Emperador on 17 Apr 2023
GRACIAS POR SU PREFERENCIA SALUDOS

10/10 Excellent

Veronica

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
People who work there are friendly housekeepers so nice
Stayed 20 nights in Mar 2023
Response from HOTEL EMPERADOR on 14 Apr 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No luxury all else great
Stayed 3 nights in Mar 2023
Response from HOTEL EMPERADOR on 14 Apr 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

6/10 Okay

Pedro

Liked: Cleanliness, property conditions & facilities, room comfort
Estancia agradable.
Es una buena opción si sólo vas a dormir y no tienes planeado salir a caminar por los alrededores. La zona no es muy agradable. Cuando solicité una sabana adicional me dijeron que debía pagar 50 pesos adicionales, me pareció inadecuado que no se cuente con lo necesario de manera gratuita.
Stayed 1 night in Mar 2023
Response from Hotel Emperador on 30 Mar 2023
BUEN DIA GRACIAS POR SUS COMENTARIOS

6/10 Okay

luis

Stayed 2 nights in Mar 2023
Response from HOTEL EMPERADOR on 14 Apr 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean , and they help you right away .
Stayed 1 night in Mar 2023
Response from Hotel Emperador on 11 Mar 2023
GRACIAS POR SU PREFERENCIA ESPERAMOS SU PRONTO REGRESO

10/10 Excellent

Jose

Stayed 1 night in Feb 2023
Response from Hotel Emperador on 17 Feb 2023
GRACIAS POR SU PREFERENCIA

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2022
Response from HOTEL EMPERADOR on 8 Nov 2023
GRACIAS POR SUS COMENTARIOS

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price. Clean and neat. The area is not good, but the hotel is safe!
Stayed 1 night in Nov 2022
Response from Hotel Emperador on 27 Nov 2022
GRACIAS POR SU PREFERENCIA ESPERAMOS SU PRONTO REGRESO SALUDOS

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good services from employees. lack of bottled water in the rooms. TV not working
Stayed 1 night in Nov 2022
Response from Hotel Emperador on 27 Nov 2022
GRACIAS POR SU PREFERENCIA Y SUS COMENTARIOS SALUDOS

8/10 Good

Ruben

Stayed 1 night in Oct 2022
Response from Hotel Emperador on 8 Oct 2022
GRACIAS POR SU PREFERENCIA

10/10 Excellent

jesus antonio

Stayed 5 nights in Sep 2022
Response from Hotel Emperador on 22 Sept 2022
GRACIAS POR SU PREFERENCIA SALUDOS

10/10 Excellent

Carmen

Stayed 1 night in Sep 2022
Response from Hotel Emperador on 19 Sept 2022
gracias por su preferencia esperamos su pronto regreso

6/10 Okay

Guadalupe

Stayed 1 night in Aug 2022
Response from Hotel Emperador on 18 Aug 2022
GRACIAS POR SU PREFERENCIA

8/10 Good

María Elena

Stayed 2 nights in Aug 2022
Response from Hotel Emperador on 13 Aug 2022
GRACIAS POR SU PREFERENCIA ESPERAMOS SU PRONTA VISITA SALUDOS

10/10 Excellent

Alvaro

Stayed 2 nights in Jul 2022
Response from Hotel Emperador on 31 Jul 2022
GRACIAS POR SU PREFERENCIA SALUDOS

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Hotel, pero..
Este hotel es muy bueno en sus instalaciones y el servicio, la atención de sus empleados es muy buena, solo que creo le rentan a personas para vivir allí y algunos de estos no saben respetar el derecho de los demás a descansar. Lamentablemente esta situación afecta a todos. Deben ser mas rigurosos con las normas de ruido de los huéspedes.
Stayed 3 nights in Jul 2022
Response from Hotel Emperador on 28 Jul 2022
+BUEN DIA GRACIAS POR SUS COMENTARIOS CHECAREMOS ESE DETALLE ESPEREMOS SU PROXIMA VISITA NO VUELVA A SUCEDER SALUDOS

2/10 Terrible

Manuel

Stayed 1 night in Jul 2022
Response from Hotel Emperador on 21 Jul 2022
GRACIAS POR SU PREFERENCIA ESPERAMOS SU PROXIMA VISITA SALUDOS

10/10 Excellent

Sasan

Stayed 1 night in Jun 2022
Response from Hotel Emperador on 18 Jul 2022
GRACIAS POR SU PREFERENCIA SALUDOS

2/10 Terrible

Martin

Stayed 10 nights in Jun 2022
Response from Hotel Emperador on 18 Jul 2022
GRACIAS POR SU PREFERENCIA SALUDOS

10/10 Excellent

Maria

Stayed 1 night in May 2022

8/10 Good

José Reynol

Stayed 3 nights in May 2022

8/10 Good

María Eliza

Stayed 1 night in Apr 2022
Response from Hotel Emperador on 12 May 2022
gracias por comentar

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Muy buen servicio y limpieza
Stayed 1 night in Apr 2022
Response from Hotel Emperador on 12 May 2022
gracias por su comentario

10/10 Excellent

Heidi

Stayed 1 night in Apr 2022
Response from Hotel Emperador on 12 May 2022
agradecemos su tiempo para comentar esperando regrese pronto

4/10 Poor

José Miguel

Stayed 2 nights in Mar 2022
Response from Hotel Emperador on 13 Apr 2022
gracias por su comentario