Beach nearby

Reviews of Charles Court Motel

3 out of 5
Charles Court Motel
350 Main South Road, South Beach, Greymouth

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 102 reviews" "
Rating 8 - Good. 48 out of 102 reviews" "
Rating 6 - Okay. 20 out of 102 reviews" "
Rating 4 - Poor. 7 out of 102 reviews" "
Rating 2 - Terrible. 0 out of 102 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greymouth
Nice comfy clean bed, however fridge shelf was broken & in real need of a defrost. Was fine for a one night stay
Stayed 1 night in Mar 2020

4/10 Poor

Suzanne

Travelled with group
Disliked: Staff & service, property conditions & facilities
Firstly, booked with preference of two Double beds as there were three adults. Was given one double and two single, they said that it was hotels.com issue as you place us in the unit and after some searching and after us confirming nothing had been used moved us to our preferred unit. Taps dripped, no dishwashing liquid, had to go asking for some. The pool water was green and unswimable. We were with another party with children, when they went to platy on the playground it was unsafe. With broken parts, metal bits. They need to update their website to reflect when services are not available as they are part of the reason we booked there with the children in mind. In all honesty we will not be staying there again and we would not be recommending them either.
Stayed 2 nights in Feb 2020

6/10 Okay

Peter J

Liked: Cleanliness, room comfort
Not outstanding
Probably the best thing was the spa/bath which was a welcome to see after a long days driving. The wifi was poor a lot of the time we were there.
Stayed 1 night in Feb 2020

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed, spacious, close to beach, great service
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We stayed 5 nights in this motel Had an incident with a permanent resident in room beside ours which was not pleasant at all !!! Owner did not care.. manager did her best to rectify the situation but we did not feel comfortable or safe during our time there
Stayed 5 nights in Jan 2020

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great motel. Had everything we needed. Playground was a bonus for the kids.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Awesome staff she upgraded our room when realised Hotels.com allocated us a room that was not suitable. Room was nice, only negative was bathroom door didn't close properly due to paint scraping from door
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit 'tired', but perfectly adequate for our one night stopover. I liked that it catered for all age groups with playground and games room.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good value for the money. The unit was pleasantly well contained and very clean.
Stayed 1 night in Dec 2019

6/10 Okay

BRUCE

Liked: Cleanliness
Greymouth stopover
A stopover in Greymouth to catch the train in the morning. This motel was suitably priced for its age and amenities. The room was spotless. WiFi was limited so that was disappointing and the motel is a long way out of Greymouth and on a busy road but the sea is directly behind. We drove down the road to the Ashley Hotel and had a great dining experience and used their free wifi. Kitchen amenities were great and there is a children’s playground and pool for travelling families.
Stayed 1 night in Nov 2019

8/10 Good

WH2019, Melbourne

Travelled with family and small children
Liked: Cleanliness, staff & service
Great customer service from reception. A little out of town which wasnt a problem for us. We had a few things in the room which werent working, didnt effect our stay but did inform the reception. Our room was a good size and the heating provided was adequate. Beds were comfy. The playground is very run down and looked a little dangerous for my little ones. We didnt use the pool but it looked a little dirty and the spa was so full of chlorine that it bleached our swimmers. Right on the beach and the kids loved walking down and building stone and driftwood structures. We enjoyed our stay but the place could do with a little TLC.
Stayed 3 nights in Sep 2019

8/10 Good

Wilson, Christchurch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families 😀 great playground pool Looked clean close to beach
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stove for cooking. Quite a noisy location, but close to beach.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for children with the playground, games room and pool. Rooms were clean and tidy. Only criticism would be our bed was a little springy, maybe could do with replacing.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were terrible, mattresses need to be replaced!!
Stayed 2 nights in Feb 2019

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Feb 2019

10/10 Excellent

amrinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a lovely place to stay. Hosts very engaging.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Jan

Liked: Cleanliness, staff & service, room comfort
Convenient location for our requirements and all we needed. There is noise from the highway, but we didn't find it to be a major problem. I did feel that it was slightly overpriced for what it was, comparing it with other places we have stayed on our travels through NZ.
Stayed 2 nights in Oct 2018

6/10 Okay

Rob, Ottawa

Liked: Staff & service
Hotel was just quite dated but okay
It was okay - just very dated and a little smelly when we went in. Nice easy walk to the beach.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
nice good location
was good over all. nice room and great location to town and to beach
Stayed 4 nights in Mar 2018

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Good clean comfortable room with very friendly staff.

6/10 Okay

darren, timaru

Liked: Cleanliness, staff & service, room comfort
Close to beach and pool
Lovely pool 😊playground very dangerous needs alot of TCL outside of motel tell need TCL e.g. brocken spoughting glass on driveway bbq run down .
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Quiet motel right on the beach
Motel was a bit long in the tooth but was safe and good for a nights stay
Stayed 1 night in Feb 2018

6/10 Okay

Mariesa, New Zealand

Disliked: Room comfort
Not as nice as the pictures.
If the weather was nice the beach was right there, awersome playground for kids,laundy facilities excellant,private spa great. Overall room ok but dated & beds very soft so roll together, games room mostly out of order
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near beach and food facilities including spa. Only negative was it's next to a road so it's a little bit noisy.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Decent place to stay. Overpriced potentially due to age of interior. Staff was great.
Stayed 1 night in Dec 2017

6/10 Okay

Cindy, Sydnry, Australia

Liked: Cleanliness, staff & service, room comfort
Clean and comfortable, but the motelis a bit dated. Might be good for a family stay as there is a pool and playground on site. There is also an accessible beach which is good for a stroll.
Stayed 1 night in Dec 2017

8/10 Good

KJ, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for kids
Stayed one night with my husband and 2 young children- the room was tidy and comfortable. My kids spent most of their time at the playground, in the pool or talking to the 2 horses in the paddock next door. Was a nice place to stay on our way down the West Coast
Stayed 1 night in Dec 2017

8/10 Good

john, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Motel is a bit run-down, but the overall cleanliness is still there. There is a nice play area for kids and the beach is within walkable distance, just behind the motel.
Stayed 1 night in Nov 2017

8/10 Good

Chris, Sydney NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable motel just out of Greymouth
Staff very helpful booking in. Nice comfortable clean rooms. Quietish location just out of Greymouth. Didn't use the "spa" as it wasn't very inviting at all. But on the whole very good.
Stayed 1 night in Nov 2017

6/10 Okay

Ana

Stayed 1 night in Nov 2017

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
We arrived in Greymouth at lunchtime, ready to catch the TranzAlpine Express the following day. Staff was very helpful to accommodate our early arrival and provided a shuttle service into town.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two Bedroom Family Suite is Great
We had 5 people in the two bedroom family suite and it was very comfortable. Not fancy but clean and comfortable. Wi-Fi worked well in our room.

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suitable for a short stay
We overnighted here in a 2 bedroom unit. 2 adult couples. Enough space and room for us. The room was towards the back and was away from traffic noise. The weather wasn't great for a walk on the beach but it's so close you could hear it from bed. Would be lovely in good weather I bet! No screens on windows (but this seems a common thing in places we've stayed in NZ. Reception was helpful and check in and out smooth.

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frans stay
Nice place. Away from chaotic town centre. Friendly staff. Clean and comfortable unit, plenty of space.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Fine basic for one night.
Noisy due to car rally group staying. Locks on windows broken unit worn out.

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great motel
We were a family of 3 and the Charles Court Motel had everything we needed. The room was a very generous size and the beds were incredibly comfortable.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family place
Great place for the whole family. Comfy for older parents and great outdoors for the kids

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff,would recommend this to friends,we will stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an excellent family location--huge playground, swimming pool and a very short walk thru the backyard to the pebbled beach of crashing waves.It even had the walking/biking trail parallel to the beach. Truly a lucky find at a great price!