Balcony

Reviews of Lagon Life Spirit Boutique Hotel - Adults Only

5 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 49 out of 68 reviews" "
Rating 8 - Good. 14 out of 68 reviews" "
Rating 6 - Okay. 4 out of 68 reviews" "
Rating 4 - Poor. 0 out of 68 reviews" "
Rating 2 - Terrible. 1 out of 68 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Niklas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms with a private pool. Very clean and excellent service by the friendly staff. Breakfast in your room every morning was awesome.
Stayed 4 nights in May 2024

10/10 Excellent

Bryann, Fort McMurray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at a lot of hotels and this is probably one of the best ones I’ve ever stayed at. The staff were super nice and friendly. Would definitely recommend if staying in the Chania area.
Stayed 1 night in May 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and perfect trip here. Staff were very helpful and friendly. Definitely recommend
Stayed 3 nights in May 2024
Response from Manousakis Evangelos General Manager on 13 May 2024
Dear Jack,On behalf of the staff and management, we would like to thank you for choosing our fine hotel. I hope to be able to welcome you back in the near futureBest regards

10/10 Excellent

YIMING

Stayed 4 nights in Apr 2024
Response from Manousakis Evangelos General Manager on 13 May 2024
Dear YIMING,I hope that we managed to make your vacations specialKind regards

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my best stay...the hotel and staff was amazing so kind and courteous, the breakfast was so good and authentic...im lost for words how much i enjoyed my stay and i will definitely be back....thank you to all the staff for making our trip so memorable...Donna & Nichole xxx
Stayed 5 nights in Apr 2024
Response from Manousakis Evangelos General Manager on 13 May 2024
Dear Donna,We are delighted to read that you had an enjoyable stay in Lagon Life Spirit Boutique Hotel and that you left our hotel with the best impressions. We hope to welcome you back for another special experience.Sincerely,

8/10 Good

Bhoomika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very pretty hotel with wonderful staff and the spa services are great! The view is amazing, specially if you get one of the upper level rooms. It is situated up on a very steep hill and is a fair distance from the city center. If you have mobility issues, you might want to rent a car or book cabs for exploring the area. Lots of great beaches and swimming spots nearby as well. They'll bring breakfast to your room in the morning but it can take them a while to prepare it and bring it to you, so anticipate a wait, or tell them your preferred time in advance.
Stayed 4 nights in Apr 2024
Response from Manousakis Evangelos General Manager on 13 May 2024
Dear Bhoomika,Thanks so much for sharing your experience with us. We hope to see you again soon.Kind regards

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and really helpful
Stayed 7 nights in Oct 2023

10/10 Excellent

Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looks exactly like the pictures. We loved relaxing in our own private pool. The room felt very luxury with upgraded features.
Stayed 1 night in Oct 2023

10/10 Excellent

mohsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
The hotel is very nice the staff are amazing especially Chris and Evi we felt the generosity of Cretan people they just made our stay so beautiful with their care and recommendations. The view from the hotel is great
Stayed 5 nights in Oct 2023
Response from Manousakis Evangelos General Manager on 15 Oct 2023
Dear Mohsen,On behalf of the staff and management, we would like to thank you for choosing our fine hotel. I hope to be able to welcome you back in the near futureBest regards

10/10 Excellent

Maryan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Friendly, attentive and personable. Would come back.
Stayed 4 nights in Sep 2023
Response from Manousakis Evangelos General Manager on 19 Sept 2023
Dear Maryan,We are incredibly grateful that you took the time out to leave us a review. I hope we make your days special.Sincerely

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel
This boutique hotel exceeded all of our expectations. It’s located just outside the city away from the crowds. The continental breakfast offered is absolutely amazing. But most impressive was the staff. I highly recommend staying here.
Stayed 4 nights in Jul 2023
Response from Manousakis Evangelos General Manager on 28 Jul 2023
Dear Karina,We are really happy that you enjoyed our services. I hope that we managed to make your vacations special Kind regards

10/10 Excellent

Alexandre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location gave us a wonderful view and sun set setting in the evening of the entire town and port you look down from the hill. Amazing service, will go back in a heart beat
Stayed 6 nights in Jun 2023
Response from Manousakis Evangelos General Manager on 8 Jul 2023
Dear Alexandre,We're happy to see that you had a 5-Star experience at Lagon-Life Spirit Boutique Hotel.Thanks for sharing your experience.Best regards

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Manousakis Evangelos General Manager on 15 Jun 2023
Dear Ahmed,We are incredibly grateful that you took the time out to leave us a review. I hope we make your days special.Sincerely

10/10 Excellent

Liam

Stayed 1 night in May 2023
Response from Manousakis Evangelos General Manager on 15 Jun 2023
Dear Liam,We are really grateful for your approval, hope we are able to welcome you back again

10/10 Excellent

Delilah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk crew was amazing. Breakfast was a highlight for us. Keeping this hidden gem in mind always. Can’t wait to come back.
Response from Manousakis Evangelos General Manager on 15 Jun 2023
Dear Delilah,First of all, thank you so much for choosing Lagon-Life Spirit Boutique Hotel for your stay in Chania. We would like to thank you for this lovely feedback! We wish you all the best and we would be delighted to welcome you back soon to provide you a perfect experience!Kind regards

10/10 Excellent

Farzana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Manousakis Evangelos General Manager on 15 Jun 2023
Dear Farzana,Many thanks for your kind message, your feedback is invaluable. We loved having you here, and we hope to see you again very soon.Kind regards

6/10 Okay

Niv

Liked: Cleanliness, staff & service
Not good
Not a good experience. The hotel located near main road. We came to honeymoon and couldn’t sleep on our first night, also woke up very early because of the noise. We asked to move a room and they immediately moved us. Private pool, the images are presenting the hotel in a really nice way however the private pools are dirty and have some black stains at the bottom and on their sides. The breakfast, has been served to the room, we love this concept. However, in this hotel the food was cold and the breakfast lacked a lot. Overall, this is not what you expect from 300 euro per night. I would not recommend
Stayed 3 nights in Oct 2022
Response from Manousakis Evangelos General Manager on 12 Oct 2022
Thank you for choosing our property! Wish you to raise your life spirit, when returning back home!

10/10 Excellent

Deane

Stayed 4 nights in Jul 2022
Response from Manousakis Evangelos General Manager on 5 Aug 2022
Dear Deane, We are really happy that you enjoyed our services. I hope that we managed to make your vacations special Kind regards

8/10 Good

Shulamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bright and lovely rooms. Somewhat private pool with a beautiful view overlooking Chania, and lounge chairs where you can enjoy your breakfast each morning. A couple downsides: we had a bit of an issue with ants coming in through a crack in the wall, and the food served for breakfast was average, not amazing. I would have preferred less quantity and more quality. Solid 4/5.
Stayed 2 nights in Jun 2022
Response from Manousakis Evangelos General Manager on 13 Jul 2022
Dear Shulamie, On behalf of the staff and management, we would like to thank you for choosing our fine hotel. I hope to be able to welcome you back in the near future Best regards

2/10 Terrible

Shemida

Travelled with group
Disliked: Staff & service
The manager of this hotel needs customer service training. I booked a room for two and had to add a third person a month before the stay. The room was still only for two people and they added a bed. The room was too small for three people. I asked the owner why we are in a room that is clearly for two people and why some friends that were staying at this hotel room size was double ours and there were only two in their room. The owner states "JUST SWITCH ROOMS WITH YOUR FRIENDS" an threw his hands up. I paid in cash for the room when I checked in and was not give n receipt. I went the next morning and asked for a receipt, the RUDE manager states, receipts are only given at checkout. I firmly let the manager know that's unacceptable. I went back later that day and was finally give a receipt. I asked it the front desk could print our covid test. The manager was frustrated by this request. This hotel does not give you an option for breakfast. They give you an assortment of random items of food. This is the first hotel I've ever stayed at where you don't pick what you want for breakfast. This hotel also has an ant problem. Many ants around the pool and outside of the door. This hotel has a good view and beautiful décor but I would not stay here again do to the poor customer service.
Stayed 3 nights in Aug 2021
Response from Manousakis Evangelos General Manager on 7 Sept 2021
Thanks for the commenting! Actually your rudness and your unacceptable behaviour to everyone, unfortunatelly persuades me that you didn't fit the hotel.

8/10 Good

Noel

Liked: Cleanliness, staff & service, amenities
The manager got a bit annoyed when I tipped two of the female staff & didn’t leave him a tip which I thought was a bit petty at the least
Stayed 3 nights in Aug 2021
Response from Manousakis Evangelos General Manager on 12 Sept 2021
Dear McKevitt, I would like to thank you for choosing our hotel, just to inform it wasn't me - the ''manager'' - with the tips incident, the acts and the intention of my colleague i think was misunderstood, just wanted to clarify this. and i apologize for any inconvenience caused Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021
Response from Manousakis Evangelos General Manager on 3 Sept 2021
Dear Borja, Many thanks for taking the time to leave a comment about your stay. We had a real pleasure welcoming you here, and we hope to see you again. Kind regards

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel leuk hotel, hebben genoten. Op loopt afstand (45 min) vind je het centrum en het oude stadje.
Stayed 5 nights in Apr 2024
Response from Manousakis Evangelos General Manager on 13 May 2024
Dear Tim,Thank you for sharing your feedback about your recent experience at Lagon-Life Spirit Boutique Hotel. We really appreciate your comment.Kind regards

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal para estadia entre Chania e o aeroporto
Instalações novas, apartamento muito espaçoso e bem equipado. Ótimo pequeno almoço. Único defeito: ruído das águas de outros quartos, sem isolamento acústico.
Stayed 1 night in Sep 2023
Response from Manousakis Evangelos General Manager on 28 Sept 2023
Dear Ana,We're happy to see that you had a 5-Star experience at Lagon-Life Spirit Boutique Hotel.Thanks for sharing your experience.Best regards

10/10 Excellent

JEAN FRANCOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manousakis Evangelos General Manager on 19 Sept 2023
Dear Jean,On behalf of the staff and management, we would like to thank you for choosing our fine hotel. I hope to be able to welcome you back in the near futureBest regards

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel est exceptionnel! Je n’ai absolument rien de négatif à dire. Le bel accueil, la magnifique chambre, la chance incroyable d’avoir une piscine privée avec vue sur la mer et Chania, tout était parfait. Nous devions quitter très tôt pour se rendre à l’aéroport et ils ont eu la gentillesse de nous préparer gracieusement une boîte déjeuner à emporter. Bon à savoir: le stationnement est un garage intérieur, accessible par la pente à gauche de l’hôtel.
Stayed 1 night in Aug 2023
Response from Manousakis Evangelos General Manager on 22 Aug 2023
Dear Isabelle ,On behalf of the staff and management, we would like to thank you for choosing our fine hotel. I hope to be able to welcome you back in the near futureBest regards

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout étais parfait l’établissement est magnifique le staff est au top vraiment adorable et gentil ! Le seul point négatif est le manque d’intimité à la piscine !
Stayed 2 nights in Aug 2023
Response from Manousakis Evangelos General Manager on 18 Aug 2023
Dear Francois,Thanks so much for sharing your experience with us. We hope to see you again soon. Kind regards

10/10 Excellent

Linda

Stayed 1 night in Jul 2023
Response from Manousakis Evangelos General Manager on 28 Jul 2023
Dear Linda, I hope that we managed to make your vacations special Kind regards

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour de rêve
excellent séjour pour notre voyage de noces . personnel souriant et disponible, chambre spacieuse, terrasse et piscine individuelle top. seul petit bémol le petit déjeuner pour un long séjour comme le nôtre est répétitif . un buffet serait une super idée 👍
Stayed 9 nights in Jul 2023
Response from Manousakis Evangelos General Manager on 28 Jul 2023
Dear Christian,We are really happy that you enjoyed our services. I hope that we managed to make your vacations special Kind regards

10/10 Excellent

Anders

Stayed 1 night in Jul 2023
Response from Manousakis Evangelos General Manager on 28 Jul 2023
Dear Anders, I hope that we managed to make your vacations special Kind regards

10/10 Excellent

MARION

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manousakis Evangelos General Manager on 8 Jul 2023
I hope that we managed to make your vacations special Kind regards

8/10 Good

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien mais…
Belle hôtel avec très belle vue sur la mer personnel très serviable. Points faibles de l hôtel : manque d intimité trop de vis à vis avec la piscine chambre peu insonorisé, pas d ombre sur la terrasse transat peu confortable. Petit déjeuner copieux mais trop de gâchis pas de commande personnalisée.
Stayed 5 nights in Jun 2023
Response from Manousakis Evangelos General Manager on 1 Jul 2023
Dear Stephanie,Thanks so much for sharing your experience with us. We hope to see you again soon

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt
Stayed 1 night in Jun 2023
Response from Manousakis Evangelos General Manager on 15 Jun 2023
Dear guestThank you so much for taking the time to leave us a feedback - it's much appreciated!! Kind regards

6/10 Okay

Cesar

Stayed 2 nights in Jun 2023
Response from Manousakis Evangelos General Manager on 15 Jun 2023
Thank you for choosing our property! Wish you to raise your life spirit, when returning back home!

8/10 Good

Ulrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023
Response from Manousakis Evangelos General Manager on 15 Jun 2023
Thank you for choosing our property! Wish you to raise your life spirit, when returning back home!

8/10 Good

CYRIL

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Séjour en mai 2023
Un bel hôtel. Nous avons séjourné dans 2 suites Ambassador à deux dates différentes. 6 jours en tout.L’accueil était parfait et la vue est très belle. Le petit déjeuner est parfait, il faudrait pouvoir choisir certains aliments en avance pour éviter de gâcher. En revanche gros bémol pour l’emplacement de l’hôtel qui se trouve à côté d’une rue extrêmement passante et quasiment sans interruption même la nuit.(des motos qui font des accélérations a 2h du matin) Les chambres sont trèsmales isolées et on a l’impression que les véhicules sont parfois dans la chambre ce qui était très compliqué pour dormir paisiblement. Achat de boules quies indispensable. Compter 30 min au moins à pied pour rejoindre la ville de Chania (rien autour de l’hotel.Nous avons commandé plusieurs fois un dinner et les plats étaient copieux et bons. Dommage que le bruit soit venu ternir le tableau.
Stayed 2 nights in May 2023
Response from Manousakis Evangelos General Manager on 15 Jun 2023
Thank you for choosing our property! Wish you to raise your life spirit, when returning back home!

8/10 Good

CHRISTOPHE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2023
Response from Manousakis Evangelos General Manager on 15 Jun 2023
Thank you for choosing our property! Wish you to raise your life spirit, when returning back home!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au top ! Il faut juste faire attention dans la rampe du parking mais ça passe !
Stayed 4 nights in Oct 2022
Response from Manousakis Evangelos General Manager on 16 Oct 2022
Dear David,Thank you very much for sharing a great review. We hope to have the opportunity to offer you our services again in the future. Receive warm greetings from Lagon-Life Spirit Boutique Hotel Kind regards,

8/10 Good

Charlene

Stayed 4 nights in Sep 2022

6/10 Okay

Maxime

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Bel hôtel (surtout pour la vue sur la baie de Chania) plein de détails à améliorer pour etre au niveau 5 étoiles : - nettoyage des chambres insuffisant - petit déjeuner trop copieux (gâchis)
Stayed 4 nights in Aug 2022
Response from Manousakis Evangelos General Manager on 8 Sept 2022
Thank you for choosing our property! Wish you to raise you life spirit, when returning back home!

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for three nights and it has been a wonderful experience. The sea landscape at night, the plentiful breakfast, and the kindness of the staff will make your stay in Crete really unforgettable!
Stayed 3 nights in Aug 2022
Response from Manousakis Evangelos General Manager on 17 Aug 2022
Dear Cristina, We are really grateful for your approval, hope we are able to welcome you back again

8/10 Good

Julie, Paris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel agréable. Room service rapide Belle vue depuis la chambre avec piscine. Petit déjeuner très copieux mais pas forcément maison.
Stayed 4 nights in Jul 2022
Response from Manousakis Evangelos General Manager on 5 Aug 2022
Dear Julie, We are really happy that you enjoyed our services. I hope that we managed to make your vacations special Kind regards

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det bedste hotel!
Helt fantastisk hotel med det sødeste personale og den flotteste udsigt! Meget fredeligt sted. Man kan gå til byen på ca 45 minutter, eller tage en taxa på 10 min. Der er også restauranter tættere på. Man får morgenmad på værelset, og der er lækker roomservice, der ikke koster alverden.
Stayed 7 nights in Jun 2022
Response from Manousakis Evangelos General Manager on 13 Jul 2022
Dear Maria, On behalf of the staff and management, we would like to thank you for choosing our fine hotel. I hope to be able to welcome you back in the near future Best regards

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour de tout repos
Excellent séjour ! Un havre de paix .. une vue splendide il n’y a rien à redire ! Petit bémol pour le petit déjeuner copieux mais imposé! J’ai vraiment hâte de revenir dans cette hôtel près de la ville de chania qui est juste splendide! ❤️❤️ Je recommande fortement si on cherche le calme et le luxe
Stayed 4 nights in Jun 2022
Response from Manousakis Evangelos General Manager on 13 Jul 2022
Dear Annie, Many thanks for your kind message, your feedback is invaluable. We loved having you here, and we hope to see you again very soon. Kind regards

10/10 Excellent

Gilles

Stayed 1 night in Jun 2022
Response from Manousakis Evangelos General Manager on 13 Jul 2022
Dear Gilles, We are really grateful for your approval, hope we are able to welcome you back again

8/10 Good

Raimund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2021

10/10 Excellent

Djénaba

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique séjour dans cet hôtel, tous le personnel est au top, je vous recommande à 100% cet hôtel qui est très bien situé , la chambre avec piscine privée est juste magnifique. Le petit déjeuné servit en chambre tous les matins est au top.
Stayed 5 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Manousakis Evangelos General Manager on 12 Sept 2021
It will be our honour to accommodate you again in the near future Kind regards

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllique
Superbe hotel sur les hauteurs de La Canée. Confortable, calme, vue magnifique, idéal pour un séjour en amoureux.
Stayed 2 nights in Aug 2021
Response from Manousakis Evangelos General Manager on 12 Sept 2021
Dear Idyllique, Many thanks for your kind message, your feedback is invaluable. We loved having you here, and we hope to see you again very soon. Kind regards