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Reviews of Asterion Hotel

2 out of 5
Asterion Hotel
Leoforos Ikarou 50 & Irodotou, Heraklion

Reviews

8.2

Very good

Rating 10 - Excellent. 40 out of 94 reviews" "
Rating 8 - Good. 30 out of 94 reviews" "
Rating 6 - Okay. 17 out of 94 reviews" "
Rating 4 - Poor. 4 out of 94 reviews" "
Rating 2 - Terrible. 3 out of 94 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good facilities
Very accommodating hosts, small room but good facilities incl air con, balcony, Wi-Fi, breakfast. Walking distance from the airport and on the bus route into the centre. Stayed here previously and will stay here again. Highly recommended.
Stayed 1 night in Nov 2023

8/10 Good

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, convenient location, good breakfast included.
Stayed 1 night in Oct 2023

8/10 Good

DEREK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all rounder
arrived after midnight from the airport which is just up the road. Easy check in and after using the lift to take the luggage to the room, we had an ouzo out front of the hotel. Staff provided free of charge a plate of cold meats and cheeses. Not bad at 1am. room was ok for the night but wouldn't want a week there. Comfortable but a little cramped in the room and the ensuite shower/toilet. Breakfast included ( mostly Continental) . we went down late and the hot offer was now somewhat cool. Enough to get the day started. We have used this hotel several times each occasion we fly to Crete because of its nearness to the airport, a reasonable price for 2 people, breakfast included, good service and a faairly good bed for the night. So, yes , i recommend it.
Stayed 1 night in Sep 2023

10/10 Excellent

Olawumi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had good customer service experience and I had nice time.
Stayed 1 night in Sep 2023

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk ladies were wonderful to deal with…
Stayed 1 night in Sep 2023

8/10 Good

Davor

Stayed 1 night in Sep 2023

6/10 Okay

john

Stayed 1 night in Jul 2023

10/10 Excellent

zakia

Stayed 1 night in Jun 2023

10/10 Excellent

Wilhelmina

The staff was wonderful and helpful and kind. My room was clean and bright and the air conditioning was a welcoming sight. Not the most scenic spot but I would definitely stay here again!
Stayed 2 nights in Jul 2023

8/10 Good

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located. Easy access to public transportation.
Stayed 13 nights in Jul 2022

10/10 Excellent

Pavlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff keen on doing their best for guests to have an enjoyable stay
Stayed 1 night in Jul 2022

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems here!
Amazing service, great location by an amazing bakery, coffee shop & excellent prices. Given it is a bit noisy due to the planes coming and going from the airport, but that is expected given the proximity to the airport- fantastic staff in the hotel - no problems with my stay would 10/10 stay again, Thank you!
Stayed 1 night in Jun 2022

8/10 Good

Glen

Stayed 1 night in Jun 2022

10/10 Excellent

Lauren

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Breakfast was delicious. Location is very convenient to airport and double doors to the balcony ensure the rooms are still very quiet. We enjoyed our stay.
Stayed 1 night in May 2022
Response from The Hotel Manager on 23 May 2022
Dear valued guest, Thank you so much for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you to our hotel very soon. Kind regards,

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m rating this property on the basis of its price point. And on that basis, I cannot fault it. I needed an overnight stay close to the airport and, given all I wanted was a sleep-over, didn’t want to pay a small fortune. The hotel advertising is true to its word. It is no more than a 20 min walk from the airport & easy to find. There is a plentiful supply of restaurants, bars and shops on the doorstep. The room itself is basic, but completely functional, with a small bathroom & balcony. There was also a fridge. The room was clean and tidy. The TV worked. I found the bed comfortable and got a good sleep. The air conditioning looked new and worked well. The staff were all extremely friendly, welcoming and helpful. I was given great recommendations for an evening meal and coffee in the morning. For a cost-effective overnight stay for or from the airport, I doubt the Asterion could be bettered. I would happily stay again.
Stayed 1 night in May 2022
Response from The Hotel Manager on 23 May 2022
Dear valued guest, Thank you so much for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you to our hotel very soon. Kind regards,

8/10 Good

DEREK

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly near to airport accomodation
Late night flight arrival and a quick taxi ride to the hotel. Just a one night stay. Has a small elevator big enough for one person with suitcases. Very friendly reception . Clean room with 2 single beds. Small balcony overlooking the street. Noise not a problem. Beds a bit hard. Small shower but more than adequate. Plenty of hot water. Nice lobby area and comfortable seats outside in addition. Lots of facilities close by-- shops, cafes, petrol. On the main road from the airport down to the centre and port area. Decent continental breakfast with wide assortment included with price. Overall, good value and just right for a night or two. Also the road outside has a good bus service from Herakleion centre to the airport. Would certainly stay there again.
Stayed 1 night in Sep 2021

6/10 Okay

Miguel, Southampton

Liked: Cleanliness, staff & service
The hotel is too close to the airport, so much that you can hear the airplanes so loud!!
Stayed 1 night in Aug 2021

10/10 Excellent

Stamatina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel near airport. Very friendly staff.
Stayed 1 night in Jul 2021

4/10 Poor

Rok

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Less then what was prommised
The hotel in general is in less then perfect condition, which reflects in the price, but still would expect a better experience. The AC was on all night set to 16 but barely cooled the room. The WiFi reception was weak and the room smelt of cigarettes even though it was supposed to be non smoking. Really woke up tired in the morning. On the positive side it is really close to the airport.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
…
Stayed 1 night in Jun 2021

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff
Very helpful and friendly staff; competitively priced
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heraklion Hotel
Convenient for Airport and access to National road.
Stayed 1 night in Jul 2020

6/10 Okay

Cam, Qualicum Beach B.C.

Travelled with family
Liked: Staff & service
This property is very close to the airport which was exactly what we needed for or 5:30 am car drop off. Served our purpose,bedding and towels were clean and front desk was helpful.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Nadia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and the room was nice!
It was very nice. The room was good and the staff was very friendly and helpful, especially Stelios, who gave me breakfast at 4:30 am even though breakfast usually starts at 7 am and after it he also helped me to catch a taxi to go to the airport :). Thanks again.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Near the port.very noisy environment due to be near the airport.old windows and very old aircodition .i found dust on the remote control of the television .
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The gentleman who checked us in was incredibly friendly, courteous and helpful, despite the fact that he we showed up a 5 am without a reservation. The room was adequate, but nothing special.
Stayed 1 night in Jul 2019

8/10 Good

santtu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

ODILE

Liked: Staff & service
Disliked: Property conditions & facilities
Équipements sommaires
Stayed 1 night in Apr 2024

2/10 Terrible

Christoph

Stayed 1 night in Nov 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service
Gut
Stayed 1 night in Oct 2023

10/10 Excellent

R.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice staff and great location
Super nice staff. Everything clean. Great location. Good breakfast Price more than fare.
Stayed 1 night in Sep 2023

8/10 Good

Hr Herman Marcel

Liked: Cleanliness, room comfort
Nice price with good breakfast included
fine hotel for stay for one night between flight and pick up our rental car
Stayed 1 night in Sep 2023

6/10 Okay

Sara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No me ha gustado.
Stayed 1 night in Sep 2023

6/10 Okay

Nicolas

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Sehr laut (Verkehr und Flugzeuge), Ohrenstöpsel mitnehmen!
Stayed 1 night in Sep 2023

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommandation hôtel
En arrivant à l’aéroport d’Heraklion je me suis dirigée vers l’hôtel à 22h30, il est à proximité de l’aéroport. Très bien accueillis à la réception. J’ai demandé pour des déjeuners le lendemain matin et là surprise la personne m’a dit que c’était compris dans le prix. La chambre est spacieuse, avec Clim, il y a un séchoir à cheveux.Le petit déjeuner est très copieux. J’y reviendrai à la prochaine occasion et je recommande vivement.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Bien mais pour 1 seule nuit
Hotel convenable pour 1 nuit avant de prendre un avion ou avec une arrivée tardive. Assez impersonnel (normal pour un hotel d aéroport)... Chambres basiques mais avec clim... Petit dejeuner convenable
Stayed 1 night in Aug 2023

6/10 Okay

Dario

Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Imelda

Stayed 1 night in Aug 2023

10/10 Excellent

STAVROS

Stayed 1 night in Jul 2023

6/10 Okay

Wolfgang

Liked: Cleanliness, staff & service
very noisy caused by low flying airplanes and a highly frequented road in front of the hotel, there was an advice at the door to the balcony to keep it closed at all times and to use the airconditioning
Stayed 1 night in May 2023

10/10 Excellent

Roman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
ALLES BESTENS VIELEN DANK
Stayed 1 night in May 2023

10/10 Excellent

Jean Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A mi-chemin de l’aéroport du port, de la gare routière et du centre ville si vous aimez marcher un peu (1km a 1,5km)Proche de loueurs de voitures.Nombreux restaurants à proximité. Suivant ce que vous faites cela peu être très pratique.
Stayed 1 night in May 2023

8/10 Good

evelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023