2/10 Terrible
Joanne
Travelled with partner
3 Jul 2023
Disliked: Cleanliness, staff & service, property conditions & facilities
We found this property to be one of the worst we have stayed in. The lounge was falling apart and very uncomfortable and the cushions were also frayed. We chose not to use the stove as the dials had no markings as to which one we were using. The bed was most uncomfortable, not the plush bedding advertised on the website.
When we asked for the fly screen to be put back on the balcony window the day manager appeared unwilling to arrange for it to be done. The handyman did do it for us.
One night during our stay a person in the adjoining room tried to enter our room uninvited. My husband had to secure the door. Next morning he went to the office to raise our concerns and request the door to be locked. The same day manager trivialised his concern about our safety and was unwilling to address the issue. Two of the cleaning staff came to our room later in the day and secured the door. They were most apologetic.
Overall we were unhappy with our stay and would not recommend it.
Joanne
Stayed 6 nights in Jun 2023