Minibar, desk, soundproofing, iron/ironing board
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Reviews of Bahari Parade Hotel By PHC

3 out of 5
Bahari Parade Hotel By PHC
69, Jalan Sri Bahari, George Town, Penang

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 5 reviews" "
Rating 8 - Good. 2 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Grace Wong on 8 Nov 2019
Dear Guest, Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb comfortable stay
A very comfortable room..will stay again if a visit to Penang
Stayed 3 nights in Jan 2019
Response from PHC Hotel Team on 19 Mar 2019
Warmest Greetings from Penang Hotel Collection! Thank you for the wonderful review! We’re delighted you had such a pleasant time with us and that you enjoyed our spacious accommodations. We strive to provide our guests with the best possible experience, so this is great to hear. Providing our guests with excellent service is something we take seriously. We look forward to host you again whenever you're in Penang. Have a great day! Best regards, PHC Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

YC

Disliked: Room comfort
Overall, the rooms were good however our stay was marred by the fact that one of our room (no 69) was right next to a pub/karaoke. Hence, we couldn't sleep very well till after 3am given the poor sound proofing. It really spoilt our holiday mood. The unit should not have been put up for booking or reserved for guests with families. It only fits people who stay up late. I'm disappointed that the mgt was not thoughtful enough to make the right arrangement or even cancel our booking in a courteous and responsible manner instead of just telling me that all rooms are booked and the sound will usually stopped after 3am etc....etc I'm afraid this speaks a lot on their professionalism in hospitality. Hope this helps others in the future to avoid room no 69 and I hope the mgt could improve on this as it's a pity given the fact that it's a great location and the facilities are reasonably good.
Stayed 2 nights in Dec 2018
Response from PHC Hotel Team on 29 Apr 2019
Warmest Greetings from Penang Hotel Collection! Thank you for your review, YC! We acknowledge your feedback in regards to areas that require greater attention. Your feedback is important to us as it serves to be part of our continuous effort to improve further for the comfort of our guests. We hope to have the opportunity to welcome you back in the near future. Best regards, PHC Hotel Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Master room 較吵
一切都很好，就是靠近馬路的房間太吵，半夜兩點都還有店家的唱歌聲音
Stayed 3 nights in Apr 2019
Response from PHC管理团队启 on 23 May 2019
您好,谢谢您住在PHC。 我们衷心感谢您的评语，这对我们来提高酒店的素质与服务有很大作用。希望您下次再来槟城玩时，还会选择我们的酒店。 谢谢，祝您有美好的一天！ PHC管理团队启