Reception

Reviews of Hotel Central

2 out of 5
Hotel Central
Rue de la Rôtisserie 2, Geneva

Reviews

7.8

Good

Rating 10 - Excellent. 126 out of 367 reviews" "
Rating 8 - Good. 136 out of 367 reviews" "
Rating 6 - Okay. 58 out of 367 reviews" "
Rating 4 - Poor. 36 out of 367 reviews" "
Rating 2 - Terrible. 11 out of 367 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Walking distance to the old town, the lake, the stores and other attractions. No parking but free pass for bus tram and train whom are easily accessible. 25 minutes bus ride from the airport. Some rooms are very small…
Stayed 2 nights in Apr 2024

10/10 Excellent

SUKHBAATAR

Stayed 1 night in Apr 2024

10/10 Excellent

Subhash, Sale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Glenda

Good value for the money in Geneva, Switzerland, but bare bones. Comfortable mattresses!
Stayed 1 night in Apr 2024
Response from Hotel Central on 13 Apr 2024
Good morning, Thank you for having taken the time to review your stay with us. We try to provide a good value for money especially in the city center of Geneva, and are happy to hear that you saw it that way and were happy with th comfort of the mattresses.Kind regards,Hotel Central

8/10 Good

Loisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Hotel Central on 23 Mar 2024
Dear Loisa, Thank you for having taken the time to review your stay with us.Kind regards,Hotel Central

10/10 Excellent

Ausra

Travelled with family
Liked: Cleanliness, staff & service, amenities
great location, everything was good, great check in staff
Stayed 2 nights in Jan 2024
Response from Hotel Central on 18 Feb 2024
Dear Grace, Thank you for taking the time to review your stay with us. We are are happy to hear that you enjoyed our location and the check-in process ! We look forward to welcoming you. Kind regards,Hotel Central

8/10 Good

Grace

Stayed 3 nights in Nov 2023
Response from Hotel Central on 18 Feb 2024
Dear Grace, Thank you for taking the time to review your stay with us. We appreciate the score of 4 out of 5, and we look forward to welcoming you. Kind regards,Hotel Central

8/10 Good

Pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Central location, ideal for catching a train early morning. Room a bit on the small side but does the job.
Stayed 1 night in Nov 2023

8/10 Good

Alexia

Liked: Cleanliness, staff & service
Facilities are incredibly small; showering is uncomfortable due to this but otherwise location is great!
Stayed 2 nights in Oct 2023
Response from Hotel Central on 2 Nov 2023
Dear Alexia, Thank you for having taken the time to review your stay with us. Thank you for bringing this review to our attention. We appreciate your feedback and apologize for any inconvenience caused by the size of our facilities. We understand that a comfortable showering experience is important, and we will take your comments into consideration for future improvements. We are glad to hear that you found our location to be great.Kind regards,Hotel Central

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2nd stay at the property, and it was just as nice as it was the first time! The staff were very helpful and friendly, room was clean, and conveniently located. I highly recommend staying here!
Stayed 5 nights in Oct 2023
Response from Hotel Central on 2 Nov 2023
Dear Stephanie, Thank you for having taken the time to review your stay with us. We were happy to welcome you again, and are glad to hear that your second experience was as nice as the first time !We look forward to welcoming you a third time.Kind regards,Hotel Central

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff.
Loved our stay here, an absolutely amazing location. One thing to be warned about that because it's smack dab in the old Town center, there is a LOT of noise. The hotel is amazing and recognizes this though and provides ear plugs. Highly recommend this place, staff were also sweet and helpful.
Stayed 1 night in Oct 2023
Response from Hotel Central on 2 Nov 2023
Dear Anonymous, Thank you very much for having taken the rime to review your stay with us. We are happy to hear that you enjoyed your stay with our central location and helpful staff !We are glad to hear that you were able to make good use of the provided earplugs to enjoy a nice night of sleep, even with our central location.Kind regards,Hotel Central

10/10 Excellent

cuu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Oct 2023
Response from Hotel Central on 20 Oct 2023
Dear Mr Cuu, Thank you for taking the time to review your stay with us. We are happy to hear that you appreciated the service our staff provided at the hotel, it is something we are proud off.We look forward to welcoming you again. Kind regards,Hotel Central

6/10 Okay

Patrick

Liked: Staff & service
Had a room for three. The bed coming from the wall was resting on one leg that was loose and the bed bounced every time you moved. Party goers last the whole night which can be heard from window; not a good night sleep.
Stayed 2 nights in Sep 2023
Response from Hotel Central on 2 Nov 2023
Dear Patrick,Thank you for having taken the time to review your stay with us. We are sorry to hear about the pull down bed, which caused discomfort. We have fixed the issue in the mean time and thank you for having it brought up.Unfortunately, we have no influence on the people outside, but we provide earplugs, so that you can enjoy a nice night of sleep even with our very central location. Kind regards,Hotel Central

4/10 Poor

Jonathan

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very small room with toilet next to main door. In need of updating, curtains did not keep out light and not functional. No storage for clothes and no air con. It was over 23 degrees.
Stayed 1 night in Sep 2023
Response from Hotel Central on 2 Nov 2023
Dear Jonathan, Thank you for having taken the time to review your stay with us. We are sorry to hear that the room was not to your liking. All our rooms have both curtains and blinds, do not hesitate to come to the reception to help you out if needed !The room you booked unfortunately,y did not have a AC, but we have other rooms which have !Do not hesitate to visit our website to find more about them. Sincerely,Hotel Central

8/10 Good

Sarah

Stayed 1 night in Sep 2023
Response from Hotel Central on 28 Sept 2023
Dear Sarah, Thank you for having taken the time to review your stay with us. We are glas you enjoyed your stay and our General location!We are looking forward to welcoming you again. Kind regards,Hotel Central

8/10 Good

Michael J

Stayed 1 night in Sep 2023
Response from Hotel Central on 28 Sept 2023
Dear Micheal, Thank you for having taken the time to review your stay with us. We are glas you enjoyed your stay and our General location!We are looking forward to welcoming you again. Kind regards,Hotel Central

4/10 Poor

Diane

Disliked: Staff & service, property conditions & facilities, room comfort
Thin Walls & Rude French Receptionist
The room's walls were very thin and we had chatty next door neighbors whi came in late and woke up early. Rather noisy centre. Good location though.
Stayed 1 night in Sep 2023
Response from Hotel Central on 23 Sept 2023
Dear Diane, Thank you for having taken the time to review your stay. We are sorry to hear that your neighbors were chatty, do not hesitate to come to the reception, so we can do something about it ! We also provide earplugs in every room in case of noise in the nights.Our hotel is in the city center just a minute away from everything. We are glad you anjoyed our location. Kind regards,Hotel Central

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was great in the old part of the city. It was easy to walk to the lake, cathedral, restaurants, coffee. THe room was definitely "compact' but worked great for our needs. It is quite noisy at night, so the provided earplugs were a nice touchl
Stayed 2 nights in Aug 2023
Response from Hotel Central on 23 Sept 2023
Dear Laurie,Thank you for having taken the time to review your stay with us. We are happy to hear that you enjoyed your stay and the central location we have !Kind regards,Hotel Central

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Hotel Central on 14 Sept 2023
Dear Jennifer, Thank you for having taken the time to review your stay with us.And we appreciate the 5 out of 5 score !Looking forward to welcoming you again. Kind regards,Hotel Central

6/10 Okay

Bennie, Independence

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is in an excellent location for sightseeing, walking and dining. However, the room had poor lighting, not enough electrical outlets, a shelf was coming loose from the wall, and there was noise outside all night long.
Stayed 3 nights in Sep 2023
Response from Hotel Central on 6 Sept 2023
Dear Bennie, Thank you for having taken the time to review your stay with us. We benefit from a very Central location, with which you can be in the Old Town of Geneva in less than a minute !Thank you for the comments regarding the lighting, outlets and shelf, we will look into these matters !Sincerely,Hotel Central

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay!!! The kids were t
Stayed 2 nights in Aug 2023
Response from Hotel Central on 6 Sept 2023
Dear Shannon, Thank you for having taken the time to review your stay with a 10 out of 10 !We are glad to hear that you enjoyed the service provided by our staf !Kind regards,Hotel Central

10/10 Excellent

Pihong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the place, where is in the center of Geneva. Walking distances to everything. The staff are friendly and helpful. Highly recommended.
Stayed 3 nights in Aug 2023
Response from Hotel Central on 26 Aug 2023
Dear Pihong, Thank you for your 5 out 5 review ! We are happy to hear that you enjoyed the location of the Hotel and the service our staff provides !We look forward to welcome you again in the future.Kind regards,Hotel Central Team

6/10 Okay

Mai, Seattle

Travelled with family
Disliked: Amenities, property conditions & facilities
We were shocked that our door to the bathroom was the front door of tbe hotel. Literally we walked into the bathroom when you enter the room.
Stayed 2 nights in Aug 2023
Response from Hotel Central on 6 Sept 2023
Dear Mai, Thank you for having taken the time to review your stay. Our Double Compact rooms have the special feature that you have to enter through the bathroom to gain acces to the rooms. This is due to the special architecture of the building. But we have a lot of other rooms which do not have this feature. Sincerely,Hotel Central

2/10 Terrible

William

Stayed 1 night in Aug 2023
Response from Hotel Central on 14 Sept 2023
Dear William, Thank you for leaving a review. We are sorry that we didn't meet your expectations.May we ask why you left a negative review? Knowing why will help us solve any issues for you, as well as improve our service for you and other customers going forward.Sincerely,Hotel Central

4/10 Poor

Cecilia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a proper hotel. Our room was tiny and the bathrooms was at the entrance of our room. Two people could not comfortably stay here. Would not recommend for the price.
Stayed 2 nights in Aug 2023
Response from Hotel Central on 6 Sept 2023
Dear Cecilia,Thank you for having taken the time to review your stay. We are sorry to hear that, the hotel didn't suit your expectations. Because of the special architecture of the building, you have to enter through the bathroom when walking into our double Compact rooms. But we have a lot of other rooms, in which you don't have that feature. Do not hesitate to contact us to find out out more about them.Sincerely,Hotel Central

10/10 Excellent

Anthony

Stayed 1 night in Jul 2023
Response from Hotel Central on 26 Aug 2023
Dear Anthony, We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!Kind regards,Hotel Central Team

8/10 Good

Ivelisse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and sweet. You are provided transportation cards so you do not need to pay for public transportation during your stay.
Stayed 2 nights in Jul 2023
Response from Hotel Central on 19 Jul 2023
Dear Ivelisse, Thank you for having taken the time to review your stay. We are glad you enjoyed the service of our staff and the free public transport cards for Geneva. We look forward welcoming you again. Kind regards,Hotel Central

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a base for our trip, in an excellent position. Clean tidy. The person on the front desk was very personable and gave very good advice.
Stayed 2 nights in Jul 2023
Response from Hotel Central on 16 Jul 2023
Dear Steve, Thank you for having taken the time to review your stay with us. We are glad to hear that you appreciated the location, cleanliness and staff. We look for ward to welcoming you again.Kind regards,Hotel Central

10/10 Excellent

Robert

Stayed 1 night in Jul 2023
Response from Hotel Central on 16 Jul 2023
Dear Robert, Thank you for having taken the time to rate your enjoyable stay with us with 10 out of 10. We appreciate it.Kind regards,Hotel Central

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible value for an affordable price!
We had a beautiful room overlooking the street activity on Rue de la Confederation! Location is fantastic. Staff were all very nice. Room was spacious and the A/C kept us cool on a humid day in July. Would totally book again!
Stayed 1 night in Jul 2023
Response from Hotel Central on 9 Jul 2023
Dear Michelle, Thank you for having taken the time to review your stay with us. We are glad to heart that you enjoyed the city view, the friendliness of the staff and AC in the Double Standard room. We are looking forward to welcome you again !Kind regards,Hotel Cenrtal

10/10 Excellent

Joshua

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, but…
The location was great, and the staff was wonderful. Our only issue was someone had smoked on our balcony, and the used cigarettes were left on the ground on the balcony.
Stayed 1 night in Jul 2023
Response from Hotel Central on 9 Jul 2023
Dear Joshua, Thank you for taking the time to review your stay with us.We are happy to hear that you enjoyed the location and the staff !Thank you for pointing out the issue with the cigarette buds on the balcony, we will see to it that it doesn't happen again.Kind regards,Hotel Central

10/10 Excellent

Logan

Stayed 1 night in Jul 2023
Response from Hotel Central on 27 Jul 2023
Dear Logan, Thank you for taking the time to rate your stay. We look forward to welcome you again in the future. Kind regards,Hotel Central

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The name Hotel Central says it all. Mid way between the old town and the waterfront. A main tram line just down the block. Cant say enough about the staff.
Stayed 5 nights in Jun 2023
Response from Hotel Central on 26 Jun 2023
Dear Philip, Thank you for having taken the time to review your stay with us. We appreciate your comment about our very central location and the staff.We look forward to welcoming you again!Kind regards,Hotel Central

8/10 Good

theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location right on main canal right by the train station and a major boat taxi area. However, AC not working & it was 28° in the room. Brought us a fan said it would be hours before repair person could come. Finally after begging for another room or a partner hotel we were moved to a building 5 min walk away. Second room was Amazing! AC was great. Breakfast was included and had some options.
Stayed 1 night in Jun 2023
Response from Hotel Central on 22 Jun 2023
Dear Theresa, We thank you for having taken the time to review your stay. With the hot weather, we were glad to be able to assist you and look forward to welcome you again. Kind regards,Hotel Central

2/10 Terrible

Gayle, Carlsbad

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
So unexpectedly horrible. Especially for $190 a night. Beds uncomfortable. Elevator ridiculously small. Extremely outdated and cheap furniture. Soap was impossible to dispense. Couldn’t wait to leave.
Stayed 1 night in Jun 2023
Response from Hotel Central on 21 Jun 2023
Dear Sir or MadamThank you for taking the time to share your opinion.Although we would have preferred your experience to have been more pleasant, your feedback and impressions are very important to us, as they help us to improve our services on a daily basis.The beds in our rooms are normally appreciated for their comfort.We hope to have the opportunity to win back your trust during a future stay. Sincerely,Hotel Central Team

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service
Decent value and convenient but could have been better. The bed was squeaky to the point that any movement whatsoever made such a squeaky racket that it was quite annoying.
Stayed 1 night in Jun 2023
Response from Hotel Central Team on 21 Jun 2023
Dear Jeff, Thank you for taking the time to share your feedback.While I wish you had a better experience, it is feedback like this that we learn from and use to improve.We hope that despite the squeaking noise, you enjoyed your stay and that we will have the opportunity to welcome you again.Kind regards,Hotel Central Team

10/10 Excellent

Maxime

Stayed 1 night in Jun 2023
Response from Hotel Central on 9 Jul 2023
Dear Maxime, Thank you for having taken the time to review your stay with us. We appreciate the score 5/5 and look forward to welcome you again. Kind regards,Hotel Central

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Great affordable place in Geneva, staff were extremely helpful, staff sent a check in message to my phone prior to arrival to confirm details and provide bus passes that we did not receive through the Expedia booking. Due to our backpack size we took a taxi from the airport for 40 CHF but could have easily taken the train and walked to the location. Stayed in a bunk bed room with a shower in the room and shared bathroom. Room was great for my husband and I, very clean. Room had an open window as well as a fan and tv. The shower was small for my 6”4 husband but was fine for me. Very happy with our stay. Geneva was overall expensive with limited grocery options and limited opening hours for stores. There is a grocery store very close to the hotel. Walking distance to train, old town, and waterfront. The accommodations had nothing to do with our general experience in Geneva. We were very happy staying at Hotel Central. Staff were amazing would stay here again if I needed to return to Geneva.
Response from Loïc Zirnheld on 8 Jun 2023
Dear Samantha, We thank you for having taken the time to write a positive review about your stay !Our staff was very happy to welcome you and look forward to do it again should you pass throughGeneva. With kind regards,Hotel Central Team

4/10 Poor

Yvette

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was not a true representation of the pictures. It was more like a hostel than a hotel. when you open the door there is the bathroom. The heater did not work. I would not recommend this hotel to anyone.
Stayed 2 nights in Apr 2023
Response from Loïc Zirnheld on 8 Jun 2023
Dear Yvette, We thank you for having taken the time to review your stay. We apologize if you found that the pictures don't truly represent the hotel. And have taken the appropriate steps. We had a sligh problem with heating during the first night of your stay. Unfortunately we did not receive any complains from you during your stay or else we could have provided a external heater. Sincerely,Hotel Central Team

10/10 Excellent

BRADLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! Very nice staff, close to the action and clean facilities.
Stayed 3 nights in May 2023
Response from Loïc Zirnheld on 8 Jun 2023
Dear Bradley, We thank you for your very positive review about our budget rooms and staff !We look forward to welcoming you again !Sincerely,Hotel Central Team

6/10 Okay

Myuran

Travelled with partner
Liked: Cleanliness, staff & service
Very basic hotel, with amenities that are similar to a hostel. Staff were very friendly and very helpful. Location of hotel was brilliant and very central. Views from balconies were very pleasant.
Stayed 1 night in May 2023
Response from Loïc Zirnheld on 8 Jun 2023
Dear Myuran, We thank you for having taken the time to review your stay with us. We appreciate your comment about our staff and their helpfulness, as well as the very central location of the hotel. Sincerely,Hotel Central Team

8/10 Good

Marty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for a short stay. In busy area so unable to keep windows open at night for noise in neighborhood. Wish we’d had small coffee pot
Stayed 2 nights in May 2023
Response from Loïc Zirnheld on 8 Jun 2023
Dear Marty, We thank you for having taken the time to review your stay with us. We benefit from a very central location, which from time to time comes with a little bit of noise. For this we have put earplugs in the rooms, so you can enjoys a nice night of sleep. We have taken not of your comment about the coffee pot situation and will talk about it with our administration office. Sincerely,Hotel Central Team

8/10 Good

Bryan

Travelled with group
Liked: Cleanliness, staff & service
Stay was in a good location. No parking and rooms are simple. Easy check in and no problems.
Stayed 1 night in May 2023
Response from Loïc Zirnheld on 8 Jun 2023
Dear Bryan, We thank you for having taken the time to review your stay with us. The staff appreciates your comment about the easy check-in.We look froward to welcome you again in the future. Sincerely,Hotel Central Team

4/10 Poor

Sean

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms with NO toilet
My fault for not checking properly but how can a hotel have rooms that don't have a toilet? Staff we helpful but shan't be returning.
Stayed 1 night in May 2023
Response from Loïc Zirnheld on 8 Jun 2023
Dear Sean, We thank you for having taken the time to review your stay. We appreciate your comment on the staff, and are sorry that you did not enjoy your 1 night stay in our budget room. These rooms are, economical rooms, which we can sell for a minimum price. Unfortunately, the toilets, as written in the description, are in the corridor to be shared with the 3 other budget rooms. Sincerely,Hotel Central Team

10/10 Excellent

Alexandre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Central was just what we needed for a quick stop in Geneva. The location was great - quick walk to the lake and right on the border of the old city. The reception desk doesn’t couldn’t have been more helpful & friendly!
Stayed 1 night in Apr 2023
Response from Zirnheld Loïc on 1 May 2023
Dear Ricardo, We thank you for having taken the time to review the Hotel Central, and are ahppy to hear that you appreciated our location !We look forward to welcoming you again.Best regards,Hotel Central Team

4/10 Poor

Christopher

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was great and the location was great. The hotel itself was awe full. The hotel shares a 6 story building with businesses. The hotel is on the 4th, 5th and 6th floors. My wife and I each had one suitcase - we barely fit in the elevator. It was so small and claustrophobic. Our room was on the 5th floor. The hotel has a no-smoking policy however the hallways reeked of smoke and the smell of smoke seeped through the walls at night. The hotel does not have staff present at night and the guests just cannot self-govern themselves. The walls were paper thin. No exaggeration. The were two sets of earplugs in small boxes that were labeled, “Enjoy a good night even with our central location.” The bathroom was incredibly small and a century old. The shower pan was about 20” x 20”. It was hard to turn around inside the shower without hitting a wall or the plastic curtain. This is the small shower I have ever seen. It was horrible. The toilet seat could not remain open without holding it. Men have to sit down to urinate or hold the disgusting lid open with you hand. This should be listed as a1/2 star hostel not a hotel. Again- the staff was nice and the location was great. The hotel should be condemned or give to squatters to destroy.
Stayed 2 nights in Apr 2023
Response from Loïc Zirnheld on 8 Jun 2023
Dear Christopher,We thank you for having taken the time to review your stay with us.We are happy to hear that you enjoyed the staff and the location!The building in which the hotel is located is on the older side, and protected by the state, so renovations are hard to plan, We are sorry to hear that your weren't able to fir in the same elevator.The building and the hotel are a non-smoker. Guests can smoke in their balcony but not inside.As we are a 2-star hotel, we are not required to be open 24/7, but understand that guests can require assistance in the night.We apologize for the toilet lid, which we repaired as soon as we heard about it.We think it is a bit harsh, to say that the hotel has to be condemned or give to destroy as we pour a lot of energy and in the business.We hope to be able to welcome you again, to give you an enjoyable stay.Sincerely,Hotel Central Team

10/10 Excellent

Ricardo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at good price the crew are very warm and nice also they gave us transportation cards valid for the time staying at the hotel
Stayed 1 night in Mar 2023
Response from Zirnheld Loïc on 1 May 2023
Dear Ricardo, We thank you for having taken the time to review the Hotel Central, and are ahppy to hear that you appreciated our staff and transport cards !We look forward to welcoming you again.Best regards,Hotel Central Team

6/10 Okay

Grace

Travelled with family
Liked: Cleanliness, staff & service
Good location. Small and old rooms but clean.
Excellent location- lots of shopping and restaurants near by, in a safe feeling part of the downtown so made walking back in evenings more comfortable. Hotel itself is very rudimentary. Clean but not updated as room condition was very old and quite small. Photos are much nicer than in person. Recrossed is very small, staff were very kind. Note office hours start at 10am (door was closed and sign said opens at 10am when we tried to check out early to catch our train) but it worked out and we were able to make the train on time.
Stayed 2 nights in Mar 2023
Response from Zirnheld Loïc on 1 May 2023
Dear Ricardo, Thank you for sharing your experience at the hotel. It's great to hear that the location was convenient and safe for you. However, I'm sorry to hear that the room condition was not up to your expectations and that the photos were misleading.I'm glad to hear that the staff was kind and accommodating, and I will make sure to pass on your feedback about the office hours to the management team. Thank you again for your review.We look forward to welcoming you again.Best regards,Hotel Central Team

4/10 Poor

Lior

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Loïc Zirnheld on 13 Feb 2023
Dear Lior, We thank you for having taken the time to review your stay.We are sorry to hear that the stay was not to your liking. We are looking forwward to your next stay, so our team can improve your next experience.Sincerely,Hotel Central41 22 818 81 00

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service
Good accommodations for the best price downtown
Stayed 1 night in Feb 2023
Response from Loïc on 8 Feb 2023
Dear Alison, We thank you for having taken he time to give us a good review.We look forward to welcoming you again.