The staff was great, the hotel lobby and waiting room extremely cramped during high volume check-in time, the hotel’s cleanliness was impeccable, and their breakfast options were not Western friendly. Overall, it was a good experience, but if you are looking for comforts and superior accommodations, this property lacked some of the things Western travelers are used to. The location was also a great feat due to it being close to the subway station and bus station with lots of restaurants and shopping to do during down time.