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Reviews of Quintessa Hotel Fukuoka Tenjin Minami

3 out of 5
Quintessa Hotel Fukuoka Tenjin Minami
1-18-3 Shirogane, Chuo-ku, Fukuoka, Fukuoka

Reviews

9.0

Wonderful

Rating 10 - Excellent. 356 out of 597 reviews" "
Rating 8 - Good. 168 out of 597 reviews" "
Rating 6 - Okay. 44 out of 597 reviews" "
Rating 4 - Poor. 19 out of 597 reviews" "
Rating 2 - Terrible. 10 out of 597 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

in young

Stayed 2 nights in Feb 2024
Response from クインテッサホテル天神南 on 27 Mar 2024
この度はクインテッサホテル天神南をご利用いただき誠にありがとうございました。非常に高い評価を頂けましてりがたい限りでございます。この度はご投稿いただき誠にありがとうございました。スタッフ一同、またのお越しをお待ち申し上げております。

10/10 Excellent

Liza

Stayed 1 night in Dec 2023
Response from フロント on 17 Dec 2023
この度は当ホテルにご宿泊頂き誠にありがとうございます。またのご利用を心よりお待ちしております。

4/10 Poor

RIE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, some Chinese tourists talked in hallway at night and early morning so it’s noisy sometimes. Also, our room is next to outdoor units so the noise distracted our sleep every night. Except that, the location is very convenient and staff are friendly and polite:)
Stayed 4 nights in Nov 2023
Response from クインテッサホテル福岡天神南　フロント on 6 Dec 2023
Thank you for your review.We apologize for any inconvenience caused by noise or other factors during your stay.We will share it with our staff and make improvements as soon as possible. We will continue to strive to create an environment that satisfies our guests, so we appreciate your continued patronage of our hotel. We look forward to seeing you again.

10/10 Excellent

CHEUK CHERRY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short distance from local subway station. Parking available first come first serve. Luggage storage is seamless.
Stayed 1 night in Nov 2023
Response from クインテッサホテル福岡天神南　フロント on 6 Dec 2023
Thank you for choosing Quintessa Hotel Fukuoka Hakata. Also, thank you once again for posting your review. I am very happy to read such happy and grateful words. We apologize for the inconvenience, but we will continue to work hard to create a place that will bring even more joy to our customers. If you are in the area again, please come visit our hotel. We look forward to seeing you again.

10/10 Excellent

MEIYA

Stayed 1 night in Nov 2023
Response from クインテッサホテル福岡天神南　フロント on 6 Dec 2023
Thank you very much for staying at Quintessa Hotel Fukuoka Tenjin Minami.We will continue to improve our cleaning and customer service so that you can have a comfortable stay. If you are in the area, please come visit us again.

10/10 Excellent

Ka On

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from クインテッサホテル福岡天神南　フロント on 6 Dec 2023
Thank you very much for staying at Quintessa Hotel Fukuoka Tenjin Minami.We will continue to improve our cleaning and customer service so that you can have a comfortable stay. If you are in the area, please come visit us again.

10/10 Excellent

Eugene

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay. Comfy and rooms were a good size for Japanese hotel. Only let downs were location and cleanliness. Location I can’t blame the hotel, good public transport available, but further from Hakata and Tenjin, I should’ve booked a closer one! The room was mostly clean, but random things were not. Why was the windowsill so dusty? Why was the top of the air conditioner so dusty? Why was the bath clean, but the edge around by the wall so gross?
Stayed 4 nights in Oct 2023
Response from Front on 27 Oct 2023
Thank you very much for staying at our hotel. However, we apologize for the inconvenience caused due to the lack of cleaning in the guest room. We will share this with our staff and make improvements as soon as possible. We will continue to strive to make our customers' stay comfortable. We look forward to seeing you again.

10/10 Excellent

SUGURU

Stayed 2 nights in Oct 2023
Response from フロント on 27 Oct 2023
この度は当ホテルにご宿泊いただき誠にありがとうございます。またのご利用を心よりお待ちしております。

10/10 Excellent

YiAn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒
房間很大又舒適，地段很好，超市、超商、地鐵、公車都在附近，下次如果還有福岡旅行會回訪😊😊
Stayed 6 nights in Oct 2023
Response from フロント on 27 Oct 2023
非常感谢您入住我们酒店。再次感谢您的友好评论。我们将继续努力，让客户住得舒适。我们期待再次见到您。

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Great to stay in Fukuoka. Close to subway
Stayed 2 nights in Sep 2023
Response from Front on 15 Oct 2023
Thank you very much for staying at our hotel. We will continue to strive to make our customers' stay comfortable. We look forward to seeing you again.

10/10 Excellent

ANCHI

Stayed 3 nights in Aug 2023
Response from クインテッサホテル福岡天神南 on 6 Sept 2023
この度は、ご宿泊頂き誠に有難う御座いました。今後も、お客様にご満足頂ける様精進して参ります。またのご来館をお待ち申し上げております。

10/10 Excellent

Romulo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near train station, good value for money
Stayed 3 nights in Aug 2023
Response from Front on 9 Sept 2023
Thank you for staying at our hotel this time. We will continue to strive to make our customers' stay comfortable. We look forward to seeing you again.

10/10 Excellent

jeonghoon

Stayed 2 nights in Aug 2023
Response from クインテッサホテル福岡天神南 on 6 Sept 2023
この度は、ご宿泊頂き誠に有難う御座いました。今後も、お客様にご満足頂ける様精進して参ります。またのご来館をお待ち申し上げております。

6/10 Okay

JIANJUNG

Stayed 2 nights in Aug 2023
Response from クインテッサホテル福岡天神南 on 6 Sept 2023
この度は、ご宿泊頂き誠に有難う御座いました。今後も、お客様にご満足頂ける様精進して参ります。またのご来館をお待ち申し上げております。

10/10 Excellent

shiro

Stayed 1 night in Aug 2023
Response from クインテッサホテル福岡天神南 on 6 Sept 2023
この度は、ご宿泊頂き誠に有難う御座いました。今後も、お客様にご満足頂ける様精進して参ります。またのご来館をお待ち申し上げております。

10/10 Excellent

JUNHWAK

Stayed 3 nights in Aug 2023
Response from クインテッサホテル福岡天神南 on 6 Sept 2023
この度は、ご宿泊頂き誠に有難う御座いました。今後も、お客様にご満足頂ける様精進して参ります。またのご来館をお待ち申し上げております。

8/10 Good

JUIKU

Stayed 3 nights in Jul 2023
Response from クインテッサホテル福岡天神南 on 12 Jul 2023
この度は数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。当ホテル従業員一同心より厚く御礼申し上げます

8/10 Good

Po-Chih

Stayed 5 nights in May 2023
Response from クインテッサホテル福岡天神南 on 28 Jun 2023
この度はクインテッサホテル福岡天神南をご利用いただきありがとうございます。口コミありがとうございました。またのご利用お待ちしております。

8/10 Good

Pinky

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Its a small hotel but its quite easy to find and convenient, but the staff is not helpful. We have three people in total but there were only two pillows. The staff refused to give us extra pillow until we made the third phone call and insisted. Kinda ridiculous.
Stayed 1 night in May 2023
Response from クインテッサホテル福岡天神南 on 28 Jun 2023
Thank you for your review. We sincerely apologize for the inconvenience this time. I know that all the staff are working hard to improve. I am very sorry.

10/10 Excellent

SUNGJOON

Stayed 2 nights in May 2023
Response from クインテッサホテル福岡天神南 on 28 Jun 2023
この度はクインテッサホテル福岡天神南をご利用いただきありがとうございます。口コミありがとうございました。またのご利用お待ちしております。

10/10 Excellent

Kevin

Stayed 1 night in May 2023
Response from クインテッサホテル福岡天神南 on 28 Jun 2023
この度はクインテッサホテル福岡天神南をご利用いただきありがとうございます。口コミありがとうございました。またのご利用お待ちしております。

10/10 Excellent

Heeju

Stayed 1 night in May 2023
Response from クインテッサホテル福岡天神南 on 28 Jun 2023
この度はクインテッサホテル福岡天神南をご利用いただきありがとうございます。口コミありがとうございました。またのご利用お待ちしております。

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from クインテッサホテル福岡天神南 on 28 Jun 2023
この度はクインテッサホテル福岡天神南をご利用いただきありがとうございます。口コミありがとうございました。またのご利用お待ちしております。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
天神や博多駅に移動するのも非常に便利
適切な宿泊料金であり、天神や博多駅に移動するのも非常に便利
Stayed 1 night in Apr 2023
Response from クインテッサホテル福岡天神南　フロント on 11 Apr 2023
この度はクインテッサホテル福岡天神南をご利用いただきありがとうございます。口コミありがとうございました。またのご利用お待ちしております。

8/10 Good

EDWARD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommended. Will use again if we come to visit in the future.
Stayed 2 nights in Apr 2023
Response from クインテッサホテル福岡天神南 on 9 Apr 2023
Thank you for using our service.We are looking forward to seeing you again.

8/10 Good

Barry

Stayed 1 night in Apr 2023
Response from クインテッサホテル福岡天神南 on 9 Apr 2023
Thank you for staying at Quintessa Hotel Tenjin Minami. Did you have a comfortable day? We look forward to seeing you again.

10/10 Excellent

Yongjouhn

Stayed 3 nights in Mar 2023
Response from クインテッサホテル福岡天神南 on 12 Mar 2023
Thank you for your review. Thank you for choosing our hotel from among many hotels. looking forward to seeing you coming again.

8/10 Good

Byung gun

Stayed 1 night in Jan 2023
Response from クインテッサホテル福岡天神南 on 4 Mar 2023
Thank you for your review. I am very happy that you were satisfied with your stay. Based on this feedback, we will strive to provide better services. looking forward to seeing you coming again.

2/10 Terrible

DONG JOON

Stayed 1 night in Feb 2023
Response from クインテッサホテル福岡天神南 on 4 Mar 2023
Thank you for your review. We sincerely apologize for not being able to provide a satisfactory service to our customers. Based on this voice, we will do our best to provide good service. We look forward to seeing you again.

8/10 Good

Miho

Stayed 2 nights in Feb 2023
Response from クインテッサホテル福岡天神南 on 12 Feb 2023
この度は当ホテルにご宿泊頂きまして誠にありがとうございました。これからも当ホテルの更なるサービス向上に努めて参ります。また福岡県を訪れる機会がありましたら当ホテルを選んでくださいますと幸いです。フロントスタッフ　永田

8/10 Good

Elisa

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

MAYUMI

Stayed 1 night in Jan 2023
Response from クインテッサホテル福岡天神南 on 12 Feb 2023
この度は当ホテルにご宿泊頂きまして誠にありがとうございました。これからも当ホテルの更なるサービス向上に努めて参ります。また福岡県を訪れる機会がありましたら当ホテルを選んでくださいますと幸いです。フロントスタッフ　永田

2/10 Terrible

Hyo eun

Stayed 1 night in Jan 2023
Response from クインテッサホテル福岡天神南 on 12 Feb 2023
Thank you for staying at our hotel this time.We will continue to strive to further improve the service of our hotel.If you have a chance to visit Fukuoka again, please choose our hotel.Front staff Nagata

10/10 Excellent

seongeun

Stayed 1 night in Jan 2023
Response from クインテッサホテル福岡天神南 on 12 Feb 2023
Thank you for staying at our hotel this time.We will continue to strive to further improve the service of our hotel.If you have a chance to visit Fukuoka again, please choose our hotel.Front staff Nagata

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from クインテッサホテル福岡天神南　フロント on 6 Dec 2023
Thank you very much for staying at Quintessa Hotel Fukuoka Tenjin Minami. We are very encouraged by the high evaluations from our customers. We will continue to improve our cleaning and customer service so that you can have a comfortable stay. If you are in the area, please come visit us again.

10/10 Excellent

Seungho

Stayed 1 night in Dec 2022
Response from クインテッサホテル福岡天神南 on 12 Feb 2023
Thank you for staying at our hotel this time.We will continue to strive to further improve the service of our hotel.If you have a chance to visit Fukuoka again, please choose our hotel.Front staff Nagata

10/10 Excellent

SUNGHUN

Stayed 1 night in Dec 2022
Response from クインテッサホテル福岡天神南 on 12 Feb 2023
この度は当ホテルにご宿泊頂きまして誠にありがとうございました。これからも当ホテルの更なるサービス向上に努めて参ります。また福岡県を訪れる機会がありましたら当ホテルを選んでくださいますと幸いです。フロントスタッフ　永田

10/10 Excellent

masaaki

Stayed 2 nights in Dec 2022
Response from クインテッサホテル福岡天神南 on 12 Feb 2023
この度は当ホテルにご宿泊頂きまして誠に有り難う御座いました。これからも当ホテルの更なるサービス向上に努めて参ります。また福岡県を訪れる機会がありましたら当ホテルを選んでくださいますと幸いです。フロントスタッフ　永田

8/10 Good

mikyoung

Stayed 1 night in Dec 2022

8/10 Good

JUNGSUN

Stayed 5 nights in Dec 2022

10/10 Excellent

Ronald

Stayed 3 nights in Nov 2022

10/10 Excellent

YUEN CHUNG

Stayed 1 night in Nov 2022

10/10 Excellent

sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet place.

8/10 Good

Yi Shuan

Stayed 3 nights in Oct 2022

10/10 Excellent

HANAKO

Stayed 1 night in Oct 2022

10/10 Excellent

NAOKI

Stayed 1 night in Sep 2022

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2022

10/10 Excellent

昌人

Stayed 1 night in Aug 2022

8/10 Good

OHARA

Stayed 4 nights in Aug 2022

8/10 Good

HIROMI

Stayed 1 night in Jul 2022