All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
My room opened onto an interior rooftop covered in cigarette butts. Other than that, everything was in pretty good shape.
Theresa
Stayed 1 night in Apr 2024
Response from ホテルマイステイズ福岡天神 くちこみ担当 on 22 Apr 2024
Dear guest,Thank you for staying with us at Hotel Mystays Fukuoka Tenjin.And we appreciate you for spending your time write to us.We are terribly sorry for the cigarette butts found on the rooftop.We often clean them up, but it is our shame to admit that it wasn't enough this time.We will share this matter with all the staff and work hard to prevent this matter not to happen again.We all hope to see you again in the near future.Best regards,Hotel Mystays Fukuoka TenjinReceptionist
6/10 Okay
Yvonne, Honolulu
Travelled with partner
7 Apr 2024
Liked: Cleanliness, staff & service
Good location, lots of small hole in the wall eating places all around the hotel. Reasonable too! Subway very close by.
Yvonne
Stayed 3 nights in Mar 2024
Response from ホテルマイステイズ福岡天神 くちこみ担当 on 9 Apr 2024
이번에는 호텔 마이스테이 후쿠오카 텐진을 이용해 주셔서 감사합니다.또한 감상을 보내 주셔서 감사합니다.후쿠오카에서의 체류를 즐길 수 있던 모습을 보고, 매우 안도하고 있습니다.손님의 또의 내관을 진심으로 기다리고 있습니다.Hotel Mystays Fukuoka Tenjin접수
Thank you for staying with us at Hotel Mystays Fukuoka Tenjin.And we appreciate you for spending your time writing to us.It is our pleasure to hear that you enjoyed your stay.We all look forward seeing you again in the near future.Best regards,Hotel Mystays Fukuoka TenjinReceptionist
8/10 Good
eric
22 Mar 2024
Non smoking room, but still had a lingering oder
eric
Stayed 1 night in Mar 2024
Response from ホテルマイステイズ福岡天神 くちこみ担当 on 26 Mar 2024
Thank you for staying with us and we appreciate you spending your time writing to us.We are very sorry for your discomfort caused by the smell of cigarettes in your room. Please accept our sincere apology, regarding the situation that has caused great deal of discomfort and inconvenience to you. Our cleaning crews work hard and do pay close attention to make sure the rooms are cleaned properly. However, this time it was not up to the standard to provide comfortable condition for our guest to be staying in. Depending on the usage conditions on the day, we provide move the room or use deodorizing equipment. We apologize for the inconvenience, but we would appreciate it if you could contact the front desk. We will make every effort to ensure that this will not happen again in the future, and will strive to make our hotel even more comfortable for our guests.We will be so glad to have you again as our guest in the future. Hotel Mystays Fukuoka Tenjinreceptionist
Thank you very much for choosing HOTEL MYSTAYS Fukuoka Tenjin.And we appreciate you taking your time writing to us.We hope you were able to relax and enjoy your stay.Words from our guests like yours are such an encouragement to us. When you come to Fukuoka again, please choose HOTEL MYSTAYS Fukuoka Tenjin.Hotel Mystays Fukuoka Tenjinreceptionist
6/10 Okay
Yu Leung John
Travelled with partner
8 Mar 2024
Liked: Cleanliness, staff & service
The location was excellent and the general conditions of the room were ok. But it was a very small room and very tight to open our medium (not even large) luggage.
Yu Leung John
Stayed 1 night in Mar 2024
Response from ホテルマイステイズ福岡天神 くちこみ担当 on 11 Mar 2024
Dear guest,Thank you for staying with us at Hotel Mystays Fukuoka Tenjin.And we appreciate you for spending your time writing to us.We are glad to hear that you liked our hotel's location.We have several types of room and size of the rooms are also stated at the booking website. Please take careful look before booking our hotel next time.We all look forward seeing you again in the near future.Best regards,Hotel Mystays Fukuoka TenjinReceptionist
10/10 Excellent
Luisabel
4 Feb 2024
Luisabel
Stayed 1 night in Feb 2024
8/10 Good
Eddy
24 Jan 2024
Eddy
Stayed 1 night in Jan 2024
Response from Hotel Mystays Fukuoka Tenjin on 23 Apr 2024
Thank you very much for staying at HOTEL MYSTAYS Fukuoka Tenjin.Also, we would like to thank you again for your evaluation.We are looking forward to seeing you again.
10/10 Excellent
Ka Yan
19 Jan 2024
Liked: Property conditions & facilities
Good area
Ka Yan
Stayed 1 night in Aug 2023
Response from ホテルマイステイズ福岡天神 くちこみ担当 on 20 Jan 2024
Dear guest,Thank you for staying with us at Hotel Mystays Fukuoka Tenjin.We are very happy to hear that you enjoyed your stay.All of us look forward seeing you again in the near future.Best regards,Hotel Mystays Fukuoka TenjinReceptionist
Dear guests,Thank you very much for using HOTEL MYSTAYS Fukuoka Tenjin.We would also like to thank you once again for taking the time to share your feedback with us.We are humbled by your kind words and appreciate your patience with our staff.Thank you for your continued support.HOTEL MYSTAYS Fukuoka TenjinReception
Thank you very much for using HOTEL MYSTAYS Fukuoka Tenjin.Thank you again for taking the time out of your busy schedule to post.We are glad to hear that you were satisfied with the access aspect.We will also provide information on recommended restaurants at the front desk, so please be sure to use our hotel when you come to Fukuoka.All of our staff members look forward to your next visit.HOTEL MYSTAYS Fukuoka Tenjin Reception
Response from ホテルマイステイズ福岡天神 くちこみ担当 on 13 Sept 2023
Thank you for always using MyStays Group.Thank you again for taking the time out of your busy schedule to post.We are sure that you were tired from your stay from a long distance, but we are glad to hear that you were able to get a good night's rest. We are very grateful to receive your compliments regarding the courteousness of our front staff.The MyStays Group operates nationwide, so we look forward to your continued patronage.All of our staff members look forward to your next visit.HOTEL MYSTAYS Fukuoka Tenjin Front Reception
The front staff was very kind and worked properly! We enjoyed our stay!
Yuko
Stayed 1 night in Jul 2023
Response from ホテルマイステイズ福岡天神 くちこみ担当 on 28 Jul 2023
Thank you for using our hotel this time.We would also like to thank you for your kind words of appreciation for our front desk staff.We are very happy to hear that you enjoyed your stay.We will continue to pay close attention to cleanliness and maintain it so that everyone can enjoy an extraordinary world.We are looking forward to seeing you again.Hotel Mystays Fukuoka Tenjin Front Reception
Thank you very much for using HOTEL MYSTAYS Fukuoka Tenjin.Also, thank you again for taking time out of your busy schedule to post.I am relieved that you were satisfied with the access aspect.The front desk will be happy to advise you on recommended restaurants, so please use our hotel when you come to Fukuoka.We are looking forward to seeing you again.HOTEL MYSTAYS Fukuoka Tenjin Reception
Property is a business hotel concept, in and out, just a place for you to rest your head.
We had an issue with the bathroom where we found that the shower drain was clogged and it took forever for the water to be drained.
ERIKA
Response from ホテルマイステイズ福岡天神 くちこみ担当 on 12 Jan 2023
Thank you for using HOTEL MYSTAYS Fukuoka Tenjin.We apologize for the inconvenience caused by the insufficient cleaning of the shower drain, despite your stay.We will do our best to clean more carefully.We will continue to strive to create a hotel that satisfies our customers, so we hope that you will visit us again when you come to Fukuoka.HOTEL MYSTAYS Fukuoka Tenjin Front
Responsible & nice staff but terrible hardware, especially the bathtub & air conditioning system.
Shuk Mei Karen
Response from ホテルマイステイズ福岡天神 くちこみ担当 on 27 Dec 2022
Thank you very much for using HOTEL MYSTAYS Fukuoka Tenjin.We sincerely apologize for the inconvenience caused by the heating and cooling equipment.We also apologize for the inconvenience caused by the stains on the bathtub.We will continue to devote ourselves to welcoming you with comfortable services and facilities from the customer's point of view.Based on the opinions we received this time, we will continue to strive to improve our services.We are looking forward to seeing you again.HOTEL MYSTAYS Fukuoka Tenjin Front desk
good location. quiet. very comfy beds. breakfast limited choices
Christian
Stayed 4 nights in Oct 2022
Response from ホテルマイステイズ福岡天神 くちこみ担当 on 26 Oct 2022
Thank you for staying at HOTEL MYSTAYS Fukuoka Tenjin. And we appreciate you spending your time writing to us.You can choose from three types of breakfast at our hotel: a Western-style meal, a Japanese-style meal, or a Hakata pollack roe meal.Please enjoy it the next time you use it.We sincerely hope to welcome you again at our hotel.HOTEL MYSTAYS Fukuoka Tenjin Front Desk
The place was very accommodating and good price for last minute stay.
Maria
Stayed 1 night in Aug 2022
Response from ホテルマイステイズ福岡天神 くちこみ担当 on 10 Sept 2022
Thank you for staying at HOTEL MYSTAYS Fukuoka Tenjin. And we appreciate you spending your time writing to us.We hope we can serve you again at our hotel in the future.HOTEL MYSTAYS Fukuoka Tenjin Front desk clerk
8/10 Good
Enrique
17 Jul 2022
Enrique
Stayed 1 night in Jul 2022
10/10 Excellent
Jabari
19 Jun 2022
Liked: Cleanliness, staff & service, amenities
Clean and Convenient
Jabari
Stayed 1 night in Jun 2022
Response from HOTEL MYSTAYS Fukuoka Tenjin Front Receptionist on 21 Jun 2022
Dear Guest, Thank you for staying at HOTEL MYSTAYS Fukuoka Tenjin, and we appreciate you taking the time to post your review about us. We are very delighted to hear how satisfied you were with your stay. We will continue to ensure that all the staff focus on maintaining the highest standards of hospitality at all times. Thank you again for your feedback, and we genuinely hope to have the pleasure to welcome you again at HOTEL MYSTAYS Fukuoka Tenjin.
Parking wasn’t included like the description said, but there was a reasonably priced lot next to the hotel. The staff were kind and spoke English very well for us. The room was a good size and pretty clean, but the bed was extremely hard. It was difficult to sleep. Other than that, it was a great stay! Thank you!
Skye
Stayed 1 night in Oct 2021
Response from ホテルマイステイズ福岡天神 フロント on 4 Nov 2021
Thank you for staying at HOTEL MYSTAYS Fukuoka Tenjin.
We really appreciate you spending the time to write to us. We are very grateful for your kind comment.
We appreciate your recommendation of our place to welcoming others. Every staff member at our hotel will strive to provide good service to our guests. We are so glad to hear that you have had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the future.
Clean, good location, very good service, but simple facilities.
TG
Stayed 2 nights in Jun 2020
Response from Hotel Mystays Fukuoka Tenjin on 21 Jun 2020
Thank you for staying at Hotel Mystays Fukuoka Tenjin. We are pleased to hear that you were satisfied with our facilities. We certainly hope that you will choose to stay in our hotel again on your next visit to Fukuoka city .
Response from HOTEL MYSTAYS Fukuoka Tenjin Receptionist Otsuka on 5 Mar 2020
Thank you for staying at HOTEL MYSTAYS Fukuoka Tenjin.
We really appreciate you spending the time to write to us.
We are very grateful for the words of praise concerning our staff service. Every staff member at our hotel will strive to provide good service to our guests. We do hope that the next time you will come again to Fukuoka city, you will consider staying in our hotel again. Thank you for you review.
HOTEL MYSTAYS Fukuoka Tenjin Receptionist Otsuka
Breakfast and proximity to transportation. Beds and bathroom was comfortable.
Mkez
Stayed 1 night in Jan 2020
Response from HOTEL MYSTAYS FUKUOKATENJIN ISAYAMA, Receptionist on 31 Jan 2020
Thank you for staying at HOTEL MYSTAYS FUKUOKATENJIN. Your loyalty is appreciated.
We are delighted to hear you had an enjoyable stay at our hotel. Furthermore, we hope to serve you again in the future.
Dear guest, thank you for your stay at MyStays Fukuoka Tenjin. Thank you for taking the time to leave a review. This will be a great help to improve our services in the future. Thank you for your nice review. We are glad to hear that you were satisfied by our services during your stay. We do hope that the next time you come to Fukuoka city, you will consider staying in our hotel again. Best regards,
8/10 Good
Verified traveller
14 Jan 2020
Verified traveller
Stayed 4 nights in Dec 2019
Response from Fabien on 17 Jan 2020
Dear guest, thank you for your stay at MyStays Fukuoka Tenjin. Thank you for taking the time to leave a review. This will be a great help to improve our services in the future. Thank you for your kind review. We are glad to hear that you were satisfied by our services during your stay. We do hope that the next time you come to Fukuoka city, you will consider staying in our hotel again. Best regards,
Staff nice and provide excellent service, I forgot to bring the socket converter, hotel can borrow me 1 during my stay, I arrived very early on the check in date eg 12:00, they can store my luggage and help me move into the room, this is so nice and thoughtful.
Kanus
Stayed 4 nights in Dec 2019
Response from Fabien on 7 Jan 2020
Dear guest,
thank you for your stay at MyStays Fukuoka Tenjin.
Thank you for taking the time to leave a review. This will be a great help to improve our services in the future.
Thank you for your nice review. We are glad to hear that you were satisfied by our services during your stay.
We do hope that the next time you come to Fukuoka city, you will consider staying in our hotel again.
Best regards,
10/10 Excellent
Verified traveller
6 Jan 2020
Verified traveller
Stayed 1 night in Dec 2019
Response from Fabien on 7 Jan 2020
Dear guest,
thank you for your stay at MyStays Fukuoka Tenjin.
Thank you for taking the time to leave a review. This will be a great help to improve our services in the future.
Thank you for your nice review. We are glad to hear that you were satisfied by our services during your stay.
We do hope that the next time you come to Fukuoka city, you will consider staying in our hotel again.
Best regards,
Dear guest,
thank you for your stay at MyStays Fukuoka Tenjin.
Thank you for taking the time to leave a review. This will be a great help to improve our services in the future.
Thank you for your nice review.
We do hope that the next time you come to Fukuoka city, you will consider staying in our hotel again.
Best regards,
Dear guest, thank you staying at Hotel MyStays Fukuoka Tenjin. Thank you for taking the time to leave a review about your stay. This will help us to improve our hotel services. Thank you for your nice review. We do hope that the next time you come to Fukuoka city, you will consider staying in our hotel again. Best regards, Hotel MyStays Fukuoka Tenjin, Front desk staff
Dear guest, thank you staying at Hotel MyStays Fukuoka Tenjin. Thank you for taking the time to leave a review about your stay. This will help us to improve our hotel services. Thank you for your nice review. We do hope that the next time you come to Fukuoka city, you will consider staying in our hotel again. Best regards, Hotel MyStays Fukuoka Tenjin, Front desk staff
I wish the room was cleaner. Everything was dusty . The floor was dirty and the bathroom needed cleaning.
Verified traveller
Stayed 1 night in Dec 2019
Response from Fabien on 17 Dec 2019
Dear guest, thank you staying at Hotel MyStays Fukuoka Tenjin. Thank you for taking the time to leave a review about your stay. This will help us to improve our hotel services. Thank you for your kind review. We are sorry to hear that you were not entirely satisfied with the room cleaning during your stay. We will do our best to improve our housekeeping services in the future. We do hope that the next time you come to Fukuoka city, you will consider staying in our hotel again. Best regards, Hotel MyStays Fukuoka Tenjin, Front desk staff
6/10 Okay
Verified traveller
Travelled with partner
24 Nov 2019
The hotel was centrally located but there is another Mystays in Fukuoka and it was easy to confuse the two. We did!
The bed was small, hard and generally uncomfortable so we didn’t sleep very well there.
I asked staff to help me find some veggie restaurant options in the town and they were unable to.
WiFi was strong and easy to use and there were free umbrellas to borrow.
For a simple ‘ok’ hotel in a good location, go here.
Verified traveller
Stayed 2 nights in Nov 2019
Response from Fabien on 3 Jan 2020
Dear guest, thank you staying at Hotel MyStays Fukuoka Tenjin. Thank you for taking the time to leave a review about your stay. This will help us to improve our hotel services. Thank you for your kind review. We are truly sorry about the easy confusing name of our two hotel in Fukuoka city. We are also sorry to hear that our staff was not able to help you find a veggie restaurant in the hotel area. We will do our best to improve our services in the future. We do hope that the next time you come to Fukuoka city, you will consider staying in our hotel again. Best regards, Hotel MyStays Fukuoka Tenjin, Front desk staff
4/10 Poor
Verified traveller
20 Nov 2019
Verified traveller
Stayed 4 nights in Nov 2019
Response from Fabien on 3 Jan 2020
Dear guest, thank you staying at Hotel MyStays Fukuoka Tenjin. Thank you for taking the time to leave a review about your stay. This will help us to improve our hotel services. Thank you for your review. We are sorry to hear that you were not entirely satisfied during your stay in our hotel. We will do our best to improve our services and room furniture in the future. We do hope that the next time you come to Fukuoka city, you will consider staying in our hotel again. Best regards, Hotel MyStays Fukuoka Tenjin, Front desk staff