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Reviews of Hotel Fontarabie

3 out of 5
Hotel Fontarabie
57 Rue De La Republique, Fontenay-le-Comte, Vendee

Reviews

8.8

Excellent

Rating 10 - Excellent. 90 out of 167 reviews" "
Rating 8 - Good. 64 out of 167 reviews" "
Rating 6 - Okay. 5 out of 167 reviews" "
Rating 4 - Poor. 5 out of 167 reviews" "
Rating 2 - Terrible. 3 out of 167 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Sep 2023
Response from Siriane on 28 Sept 2023
Merci pour ce joli 10 !Au plaisir de vous revoir !

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time here and will be back!
As a so.o traveller, with dogs, I had a room on the ground floor and felt very safe.
Stayed 1 night in Apr 2023
Response from Camille on 4 Apr 2023
It was and will be always a pleasure to welcome you.Best regards,

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Siriane on 18 Dec 2022
Merci pour votre retour et cette belle note !Au plaisir de vous revoir lors d'un prochain séjour !

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel en centre-ville de Fontenay! Accueil et chambre parfaits. Super petit déjeuner et excellent diner. Un super endroit pour se relaxer. Personnel gentil et efficace!
Stayed 1 night in Jul 2022
Response from Sylvie ALEXANDRE on 18 Jul 2022
bonjour david nous sommes ravis que vous partagiez votre excellente experience, au plaisir de vous recevoir à nouveau sylvie ALEXANDRE

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel really clean and quiet
Stayed 1 night in Mar 2022
Response from SYLVIE ALEXANDRE on 30 Mar 2022
BONJOUR ELISABETH, merci de partager votre experience , au plaisir de vous revoir prochainement sylvie ALEXANDRE

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay but very happy with hotel
We enjoyed our stay. We used the restaurant only criticism being that many of the starters were foie gras not to our taste. Thought the reception and service was excellent. Room nice the bathroom layout was clever and very clean
Stayed 1 night in Dec 2021
Response from Camille on 11 Dec 2021
Dear Sir, Many thanks for your message. We are happy to see you'd enjoyed your stay at the Fontarabie Hotel. I've noted your message about our starters for the next carte. Best regards,

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return from South of France
Very friendly helpful . Nice town
Stayed 1 night in Jul 2019

8/10 Good

NP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent and on site car parking convenient but we had dinner in the hotel which was poor. Potatoes hardly cooked, mediocre steak sweetbread overcooked and fried
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
We were welcomed by a very friendly receptionist. Our room was clean and functional, with a very generous sized super comfortable bed. The shower room was clean and newly refurbished with a great shower - hand held and waterfall. The restaurant on site provided a tasty three course dinner for 20€
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Woud not return
Food wonderful - truly delicious. The room left a lot to be desired - very cramped and no air-conditioning. We didn`t get much sleep thanks to the mosquitoes. Staff very friendly.
Stayed 1 night in May 2018

8/10 Good

Graham

Liked: Cleanliness, room comfort
Looking around the area, which is so lovely and a very nice central hotel. Receptionists and staff very kind and friendly.

8/10 Good

Not Provided, Devizes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The only down side of our stay in this hotel was that there was no tea/coffee making facilities in the room at all, and we really would have appreciated this.

10/10 Excellent

Ben, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, really nice staff and restaurant was excellent

10/10 Excellent

Celia, Noosa, Qld, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Excellent check in and we found our room easily and quickly. After a walk around, we decided to eat in the hotel restaurant. It was quite busy and the staff were run off their feet. Probably could have done with two extra wait staff. Our food was excellent and worth the wait. There was quite a bit of noise from other guests on the ground floor, teenagers running around the parked cars. All went quiet when a big storm hit, thankfully.

8/10 Good

john, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, central hotel.
Good location, clean and comfortable. Excellent restaurant and very good value.

10/10 Excellent

Anthony, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop over
First class service. Good sized, clean, rooms. Bathroom (large walk in shower) clean if a little tired decoratively. Restaurant provides good selection of high quality food and wine with attentive but not obtrusive service.

6/10 Okay

Verified traveller

Liked: Cleanliness
Attractive old building
Adequate overnight accommodation, dining room most attractive, evening meal average.well located.

8/10 Good

Suzanne, Cary, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near sights I was interested in seeing
The staff was courteous and helpful. The breakfast was ample, and the dinners were delicious.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

EM, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service
I was overcharged and had to wait nearly two weeks for a refund. The rooms are not very nice, while they are clean there is horrible lino in the room, cheap cushions and the shower leaked all over the bathroom. When returning to my room in the afternoon, the door was left wide open, security to get into the hotel was non existent which meant anyone could have walked in and stolen all of my things. When checking out of the hotel, while my friend was given a receipt, I wasn't, then when I asked was told while the girl was laughing there wasn't any, I asked her if she found this funny and she continued to laugh and said yes? When giving my feedback of the above over email while trying to get my money back there really was no sort of apology. So my advise is, if there is somewhere else to stay in the town then do!

10/10 Excellent

Naveed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely good for the price
This was not an expensive stay but the hotel was clean and tidy with friendly, helpful staff, free parking and an excellent location on the main drag of shops. The room was a fair size with an excellent shower in the en-suite. Wi-Fi was free and fast and the 8.50euro breakfast was a decent buffet. Fontenay itself is a little unloved perhaps, with a number of closed down shops and restaurants. Great for an overnight stay if you're breaking a long journey.

6/10 Okay

Verified traveller

Disliked: Staff & service

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Siriane on 17 Jan 2024
Merci beaucoup pour ce 10 sur 10 !Au plaisir de vous revoir prochainement !

10/10 Excellent

Françoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confort et calme en plein centre ville
hôtel situé en plein centre ville de Fontenay le Comte, un peu en retrait sur la rue principale. Confort parfait avec grande chambre, excellente literie. Eclairage salle de bain original.
Stayed 1 night in Dec 2023
Response from Siriane on 10 Jan 2024
Merci beaucoup Françoise pour ce 10 ! Nous somme heureux de voir que vous ayez trouvé la chambre à votre goût, et que votre séjour vous ait plu !Au plaisir de vous revoir prochainement au Fontarabie !

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Siriane on 10 Jan 2024
Merci pour cette jolie note qui vient récompenser tout le travail de l'équipe !

10/10 Excellent

FRANCK

Stayed 1 night in Nov 2023
Response from Siriane on 10 Jan 2024
Merci Franck pour ce 5/5 ! En espérant vous revoir lors d'une prochaine escale à Fontenay le Comte

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très sympa bonne accueil du personnel
Stayed 1 night in Nov 2023
Response from Camille on 27 Nov 2023
Merci beaucoup Fabienne pour ce retour tout autant sympathique.Au plaisir de vous revoir,

10/10 Excellent

Adeline

Stayed 1 night in Oct 2023
Response from Camille on 27 Nov 2023
Merci beaucoup Adeline pour ce 5/5.Au plaisir de vous revoir quand vous reviendrez sur Fontenay le Comte,Bien cordialement,

10/10 Excellent

HUBERT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Camille on 19 Oct 2023
merci beaucoup pour ce superbe 10.A très bientôt au FontarabieBien cordialement,

8/10 Good

Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Camille on 7 Oct 2023
Merci Anne d'avoir pris le temps de nous laisser votre impression sur votre séjour parmi nous.Au plaisir de vous revoir

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
excellent accueil par un personnel serviable. Je regrette le manque de civisme des clients qui se garent sur les places réservées aux véhicules électriques avec des véhicules thermiques.
Stayed 1 night in Sep 2023
Response from Siriane on 28 Sept 2023
Merci de nous avoir laissé votre avis, et de mettre en avant le travail de l'équipe !C'est en effet regrettable et nous sommes heureux d'avoir pu trouver une solution pour votre voiture !En espérant vous revoir prochainement !

10/10 Excellent

Stéphane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from La Réception on 21 Aug 2023
Merci Stéphane pour ce joli 10 !Au plaisir de vous revoir prochainement

8/10 Good

thierry

Stayed 2 nights in Jun 2023
Response from Camille on 17 Jul 2023
Nous sommes ravis de voir que vous avez apprécié votre séjour parmi nous.Merci d'avoir pris le temps de nous le transmettre.Bien cordialement,

10/10 Excellent

Claude

Stayed 1 night in May 2023
Response from Camille on 17 Jul 2023
Nous sommes ravis que vous ayez passé un excellent séjour parmi nous.Au plaisir de vous revoir en Sud Vendée

8/10 Good

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deuxième visite pour moi
Très bon séjour, avec pour seul bémol la panne de chaudière indépendante de la volonté de l'hôtel. Le personnel a été impeccable.
Stayed 1 night in Apr 2023
Response from Camille on 16 Apr 2023
Bonjour Antoine,Un grand merci pour votre commentaire et votre compréhension. Nous serons ravis de vous accueillir lors d'un prochain passage sur Fontenay... avec de l'eau chaude au réveil...Bien cordialement,

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Siriane on 11 Mar 2023
Merci pour cette jolie note !Au plaisir de vous recevoir une nouvelle fois !

8/10 Good

Pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Camille on 28 Jan 2023
Bonjour Pascal,Nous vous remercions d'avoir pris le temps de nous laisser votre appréciation. Nous sommes ravis de voir que votre séjour vous a plu et serons ravis de vous recevoir lors d'un prochain passage en Sud Vendée.Bien cordialement

8/10 Good

Alain

Stayed 1 night in Nov 2022
Response from Siriane on 23 Jan 2023
Merci d'avoir pris le temps de nous laisser votre retour, et pour cette jolie note ! Au plaisir de vous recevoir une prochaine fois !

2/10 Terrible

Simon Alenda

Stayed 1 night in Oct 2022
Response from Camille on 12 Nov 2022
Bonjour Monsieur,Nous avons fait notre maximum pour vous apporter satisfaction lors de votre séjour et vous sembliez heureux de votre venue. Je suis ainsi très surprise de cette notation.Bien cordialement,

10/10 Excellent

Laurence

Stayed 2 nights in Oct 2022
Response from Camille on 20 Oct 2022
Bonjour Laurence,Un grand merci d'avoir pris le temps de nous laisser ce 10.C'est toujours avec grand plaisir que nous vous accueillons.Bien cordialement,

2/10 Terrible

Simon

Stayed 1 night in Oct 2022
Response from Camille on 20 Oct 2022
Bonjour Monsieur SIMON,Je suis surprise de votre notation qui est loin de la sympathie démontrée au cours de votre séjour. Les clients apprécient généralement la chambre COSY pour laquelle vous aviez fait une réservation, contemporaine et calme.Votre notation ne serait elle pas dû à votre double réservation pour laquelle nous ne sommes en rien responsable?Bien cordialement,

10/10 Excellent

Cyrille

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Siriane on 13 Oct 2022
Bonjour Cyrille, nous vous remercions pour cette excellente note ! Nous vous rappelons que le restaurant sera de nouveau ouvert du lundi midi au samedi soir !Au plaisir de vous accueillir pour un prochain séjour !

10/10 Excellent

raymond

Stayed 3 nights in Sep 2022
Response from Siriane on 13 Oct 2022
Merci pour ce retour et cette excellente note ! Au plaisir de vous revoir prochainement !

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2022
Response from Camille on 15 Aug 2022
Merci pour ce joli 10

10/10 Excellent

Hélène

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Camille on 12 Aug 2022
Merci beaucoup.

10/10 Excellent

Blandine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle halte
Stayed 1 night in Jul 2022
Response from Camille on 12 Aug 2022
Merci pour ce beau compliment. Au plaisir de vous recevoir lors d'une prochaine halte en Sud Vendée, Bien cordialement,

10/10 Excellent

Kirsten

Stayed 1 night in Jun 2022
Response from SYLVIE on 6 Jul 2022
MERCI KIRSTEN POUR CETTE BELLE NOTE.

10/10 Excellent

Andrée

Stayed 1 night in May 2022
Response from Camille on 31 May 2022
Un grand merci pour cette notation. Au plaisir de vous revoir sur Fontenay le Comte Bien cordialement,