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Reviews of Holiday Inn Express Düsseldorf – Hauptbahnhof, an IHG Hotel

Holiday Inn Express Düsseldorf – Hauptbahnhof, an IHG Hotel
Moskauer Strasse 30, Düsseldorf

Reviews

8.8

Excellent

Rating 10 - Excellent. 239 out of 442 reviews" "
Rating 8 - Good. 155 out of 442 reviews" "
Rating 6 - Okay. 29 out of 442 reviews" "
Rating 4 - Poor. 6 out of 442 reviews" "
Rating 2 - Terrible. 13 out of 442 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Youssef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price Good staff very friendly Good location Very clean
Stayed 2 nights in May 2024

10/10 Excellent

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within easy walking of local UBhan (U75) or walking a short distance to main Düsseldorf Hbf. Nothing really to do in surrounding area, you would need to go to main city centre for shopping or eating.
Stayed 3 nights in May 2024

10/10 Excellent

Helen

Convenient location, not far from the train station. Big comfortable rooms and it included a nice breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to visit the city sites
Stayed 3 nights in Apr 2024

8/10 Good

NELSON

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel , internet service isn’t Morning breakfasts are okay Heating not working well
Stayed 12 nights in Jan 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and bathrooms, very open reception area for food and drinks
Stayed 3 nights in Feb 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was a little uninspiring
Stayed 2 nights in Feb 2024

10/10 Excellent

Steven

Travelled with group
Lovely hotel and very clean and well presented
Stayed 3 nights in Feb 2024

10/10 Excellent

Fahd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for every things And thanks mr abdullhaq in the front desk for helping
Stayed 1 night in Feb 2024

8/10 Good

Abdolrahim

Business traveller
Great for the price
Stayed 3 nights in Feb 2024

8/10 Good

Elke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Raymond

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Best one
Stayed 3 nights in Jan 2024

10/10 Excellent

Guy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money
Stayed 2 nights in Dec 2023

10/10 Excellent

Alon

Stayed 1 night in Jan 2024

8/10 Good

Lei

Stayed 3 nights in Dec 2023

10/10 Excellent

Jesmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Mikko, Newark

Stayed 3 nights in Dec 2023

8/10 Good

Marika

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Weekend trip with friends
Most importantly, the room was very clean and quiet and smelled fresh. I liked the breakfast a lot. The downside was that the indoor parking was full and I was given advise as to where to park my car. Unfortunately, the public parking house where I drove had already closed (at 20.30). I finally parked my car at the parking house of the railway station but it was quite far from the hotel. Also I expected there to be more choice for dinner at the hotel restaurant: only pizzas and salads were on offer.
Stayed 2 nights in Nov 2023

8/10 Good

melvyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location. Great staff. Excellent accommodations
Stayed 3 nights in Nov 2023

10/10 Excellent

Alice

Stayed 3 nights in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and new. Good breakfast
Stayed 6 nights in Oct 2023

8/10 Good

Issam

Liked: Property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Very clean.
Stayed 8 nights in Oct 2023

10/10 Excellent

Matthew

Thank you. Excellent breakdast, close to train station.
Stayed 3 nights in Oct 2023

10/10 Excellent

Milos

Stayed 2 nights in Oct 2023

8/10 Good

Dieter

Stayed 1 night in Oct 2023

10/10 Excellent

Russell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Staff are so helpful especially the Receptionist Diaynne she goe above and beyond.
Stayed 2 nights in Sep 2023

8/10 Good

Rakesh

Stayed 2 nights in Sep 2023

10/10 Excellent

Tristan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, I can't fault anything about this place whatsoever. Rooms were immaculately clean and comfy. Nice shower products, too. The highlight about this place though is the breakfast. Definitely worth pre-including.
Stayed 1 night in Aug 2023

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, brand new hotel. Great breakfast, great staff
Stayed 2 nights in Aug 2023

8/10 Good

Tanisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine. Just wished I could have had a little more help finding somewhere to eat I the late evening. Not knowing the area at all
Stayed 1 night in Aug 2023

10/10 Excellent

Mustafa

Liked: Property conditions & facilities
It is a new building with excellent design.
Stayed 1 night in Aug 2023

10/10 Excellent

val

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to station and surrounding restaurants
Stayed 2 nights in Aug 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Location of Holiday Inn Express hotels we have used are convenient for the type of longer driving distance vacation we are doing this time.
Stayed 1 night in Jul 2023
Response from HIEX-Team on 15 Aug 2023
Thank you for your Feedback.

8/10 Good

Tomos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find hotel near main train station, friendly and helpful staff - only issue was it could be hard to find a table at breakfast although I always did find one over a three day weekend stay.
Stayed 3 nights in Jul 2023
Response from Holiday Inn Express Team on 14 Jul 2023
We will definitely work on that, thanks sor coming :)

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the main station an u-bahn. Clean hotel, comfortable bed, good bathroom and shower. Good range of food at breakfast.
Stayed 2 nights in Jun 2023
Response from Holiday Inn Express Team on 14 Jul 2023
We hope you come again :)

10/10 Excellent

Hammuda, Brough

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel offers excellent value for money. Its location is conveniently close to Dusseldorf central train station, and it provides a wide variety of breakfast options. The staff is very friendly and helpful. I would like to sincerely thank the receptionist, Sofian, for his kind assistance. Without a doubt, I would choose to stay at this hotel again in the future.
Stayed 3 nights in Jun 2023
Response from Holiday Inn Express Team on 14 Jul 2023
So nice of you, we hope you enjoyed your stay and coming soon back:)

10/10 Excellent

Hamad

Stayed 3 nights in Jun 2023
Response from Holiday Inn Express Team on 14 Jul 2023
We hope you liked you stay.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
clean and comfortable, nice and helpful staffs, private coved parking, 3 minutes walk to underground station. nice breakfast and very good value for money
Stayed 2 nights in Jun 2023
Response from Holiday Inn Express Team on 14 Jul 2023
We hope you are coming back soon :)

8/10 Good

Sergii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Room where we were is small for 3 peoples. Only 2 can live comfortably. All other: staff, cleaning etc. is very good. Breakfast - amazing all. Variety of dishes and quality.
Stayed 2 nights in May 2023

8/10 Good

sharon

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
More staff were needed at checking and the bar. We experienced queues for both
Stayed 2 nights in Jun 2023

8/10 Good

Jill

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely hotel but badly understaffed. Limited bar opening during the day and not an easy thing to pay for a drink. Check in extremely slow too.
Stayed 2 nights in Jun 2023

2/10 Terrible

Claude

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Kept taxi services available. Several Check-in desk guys had no professional courtesy and appeared to really not care to be working there. Cigarettes filled the entrance and cigarette butts were spread across the grounds extending too the streets. The hotel workers across the street was more receptive helpful and I wasn’t staying there.
Stayed 6 nights in Jun 2023

8/10 Good

salvador

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was near the train station and easy to go dinner
Stayed 4 nights in Jun 2023
Response from Holiday Inn Express on 10 Aug 2023
Thank you for your comment :)

10/10 Excellent

Kristina

Stayed 4 nights in Jun 2023
Response from Holiday Inn Express on 10 Aug 2023
Vielen Dank :)

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
As the name suggests this hotel is just up from the main train station which was very handy for us to go to Cologne and Phantasialand, the city centre and old town is also very accessible with public transport but we quite liked the walk down through little Tokyo but it will take 25-30 mins. Property was comfy, clean and breakfast was nice but can be hard to find a table at peak times. Staff were welcoming and friendly.
Stayed 3 nights in May 2023