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Mercure Düsseldorf City Center

4.0 star property
Upscale hotel, walk to Konigsallee

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your current months are May, 2024 and June, 2024.
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June 2024

Mercure Düsseldorf City Center

Photo gallery for Mercure Düsseldorf City Center

Bar (on property)
Property amenity
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Restaurant

Overview of Mercure Düsseldorf City Center

Reviews
7.8

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
The price is RM 330
Price available on 30/04/2024

Explore the area

Map
Stresemannplatz 1, Düsseldorf, NW, 40210
  • Popular LocationKonigsallee7 min walk
  • Popular LocationRhine Promenade3 min drive
  • Popular LocationMitsubishi Electric Hall4 min drive
  • AirportDüsseldorf (DUS-Düsseldorf Intl.)18 min drive
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Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Privilege, Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 Double Bed

Bathroom

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Suite, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Interior
Leonardo Boutique Hotel Düsseldorf
Spa
Pet-friendly
Free WiFi
Air conditioning
8.2 out of 10, Very good, (500)
The price is RM 365
per night
8 May - 9 May
Leonardo Boutique Hotel Düsseldorf

About the area

Düsseldorf

Mercure Düsseldorf City Center is located in Stadtmitte, a neighbourhood in Düsseldorf, and is near a metro station. Bergisches Land Nature Park and Hofgarten reflect the area's natural beauty and area attractions include Theatermuseum Dusseldorf and Rheinufer. Looking to enjoy an event or a game? See what's going on at Mitsubishi Electric Hall or Merkur Spiel-Arena.
Visit our Düsseldorf travel guideOpens in a new window

What's nearby

  • Konigsallee - 7 min walk
  • Düsseldorf Christmas Market - 20 min walk
  • Rhine Promenade - 3 min drive
  • Marina Düsseldorf - 3 min drive
  • Mitsubishi Electric Hall - 4 min drive

Getting around

  • Stresemannplatz Tram Stop - 1 min walk
  • Düsseldorf Central Station - 5 min walk
  • Düsseldorf Intl. Airport (DUS) - 18 min drive

Restaurants

  • Kagaya - 4 min walk
  • Da Bruno - 2 min walk
  • Sayime Dogan Trinkhalle Café Bonema - 2 min walk
  • Ellington - 1 min walk
  • Restaurantalya - 4 min walk

About this property

Mercure Düsseldorf City Center

Upscale hotel located in Stadtmitte
Close to Konigsallee and Rhine Promenade, Mercure Düsseldorf City Center provides a terrace, a garden and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business centre.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • Tour/ticket information, luggage storage and meeting rooms
  • Guest reviews speak well of the overall condition
Room features
All 163 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • TVs with satellite channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

Arabic, English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 to 19 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 to 19 per person
  • Self-parking fee: EUR 19 per day
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Mercure City Center
Mercure City Center Düsseldorf
Mercure Düsseldorf City Center
Mercure Düsseldorf City Center Duesseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf
Mercure Düsseldorf City Center Hotel Duesseldorf
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Hotel Mercure Düsseldorf City Center Düsseldorf
Düsseldorf Mercure Düsseldorf City Center Hotel
Hotel Mercure Düsseldorf City Center
Mercure Dusseldorf City Center
Mercure Dusseldorf City Center
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf

Frequently asked questions

Is Mercure Düsseldorf City Center pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Düsseldorf City Center?

As of 26 Apr 2024, prices found for a 1-night stay for 2 adults at Mercure Düsseldorf City Center on 30 Apr 2024 start from RM 329.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Düsseldorf City Center?

Self-parking is available for EUR 19 per day.

What time is check-in at Mercure Düsseldorf City Center?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Mercure Düsseldorf City Center?

Checkout is at noon.

Where is Mercure Düsseldorf City Center located?

Located in Stadtmitte, this hotel is within a 10-minute walk of Savoy Theater and Konigsallee. Stilwerk Duesseldorf and Capitol Theater are also within 15 minutes. Stresemannplatz Tram Stop is only a 2-minute walk and Mintropplatz Tram Stop is 5 minutes.

Mercure Düsseldorf City Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 183 out of 727 reviews" "
Rating 8 - Good. 353 out of 727 reviews" "
Rating 6 - Okay. 130 out of 727 reviews" "
Rating 4 - Poor. 44 out of 727 reviews" "
Rating 2 - Terrible. 17 out of 727 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Sudipta

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The house keeping didn’t clean the room properly. The baby cot provided in the room was broken. We did mention all these point at the reception.
Stayed 2 nights in Mar 2024

6/10 Okay

Karzan

Liked: Cleanliness, staff & service, property conditions & facilities
This is very good
Stayed 2 nights in Feb 2024

10/10 Excellent

Lee Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on the front desk and cleaning team are all very friendly and helpful.
Stayed 4 nights in Jan 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Able to walk to the old town and very close to the main station. I'd stay again.
Stayed 2 nights in Dec 2023

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointing
I stayed in a classic single room for one night. Given the shabby condition of the room, which was reminiscent of student accommodation, it was very poor value for money. The hotel's website states there is a complimentary mineral water and tea and coffee making facilities in the room. There was no water and only a kettle and a mug - but no coffee or tea to actually make a drink. I checked with reception who said this was correct and that there was a communal coffee machine in the lobby. What's the point of a kettle and cup in the room then?! As someone who likes to have a coffee or two before getting dressed, a coffee machine in the lobby was no use to me. The furniture was shabby and worn and the grout in the shower required attention. Otherwise the rest was clean and the staff friendly. Wouldn't stay there again - I expected better of a Mercure hotel.
Stayed 1 night in Dec 2023

6/10 Okay

David

Liked: Cleanliness
Convenient for railway station
Stayed 3 nights in Dec 2023

4/10 Poor

Hannah

Travelled with partner
Disliked: Amenities, property conditions & facilities
Thankfully we only stayed here for one night, any more than that would have been unbearable. Staff were friendly enough but the room was small with limited facilities and very noisy.
Stayed 1 night in Dec 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to
Stayed 4 nights in Nov 2023

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Amenities
The suite I stayed in had some weird quirks. First, the shower was constricted to a 3 ft x 3 ft square raised about 20 cm from the floor. If you were to slip in it, you'd be at serious risk of face planting against the counter next to the shower (I know because I nearly did, the shower and floor itself were very slippery when wet). Second, the single twin bed in my room barely had any bedding, just two pillows, a mattress cover, and a duvet. The mattress was okay but not terribly comfortable. I definitely had a budget suite! I don't know if it reflects the typical quality of their rooms, but claiming that Mercure City Center is a 4-star hotel is definitely pushing it based on what I observed. On the plus side, the staff were very friendly and the breakfast options were top notch. Location also can't be beat. I don't know if I would stay again. As time passes I'll probably forget the critical parts of this review.
Stayed 4 nights in Nov 2023

10/10 Excellent

Darren Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely very large warm room, clean and quiet. The bed was large and comfortable, very convenient for the city with plenty bars and restaurants close by. Old town a short walk and great place for eating and drinking. Breakfast was plenty to choice for everybody and the hotel staff were very friendly and cheerful. Overall this hotel is well worth staying for a great time in Duesseldorf.
Stayed 3 nights in Oct 2023