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Reviews of Richmond Hotel Apartments

Richmond Hotel Apartments
24 C St, P.O. BOX: 191504, Dubai, Dubai

Reviews

5.4
Rating 10 - Excellent. 7 out of 97 reviews" "
Rating 8 - Good. 19 out of 97 reviews" "
Rating 6 - Okay. 28 out of 97 reviews" "
Rating 4 - Poor. 21 out of 97 reviews" "
Rating 2 - Terrible. 22 out of 97 reviews" "

5.6/10

Cleanliness

5.8/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

4/10 Poor

shoeb

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
I will never come back again...worst experience..biggest mistake from me unluckily which I booked this hotel

8/10 Good

tazeen, mumbai

Liked: Room comfort
Disliked: Staff & service
Good hotel to stay But no room service

8/10 Good

POOJA, India

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay!
The room was clean and hotel staff quite cordial. Easily accessible by taxi, but 20 mins walk to the nearest metro station.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible horrible horrible
Horrible. There were loads of bedbugs in the room. we had to change rooms. Everything was very outdated.

8/10 Good

SG, Perth, Australia.

Liked: Cleanliness, staff & service, room comfort
Good value, decent apartment hotel.
I booked this place because it was one of the cheapest apartment hotels in Dubai and I was staying a whole week. I wasn't expecting much given all the bad reviews but I was pleasantly surprised at how decent it was. The room was large, clean and the shower and air conditioner worked fine. There were some minor maintenance issues like a loose toilet seat but no big deal. The free internet worked well most of the time but was sometimes down. My only gripe was the early morning loud prayers from the mosque across the road but I got used to it after a couple of days. I'd stay here again if the price stays low.

2/10 Terrible

Nabi, Jaipur

Disliked: Cleanliness, property conditions & facilities, room comfort
-1* hotel
Doesn't even deserve 1*, room smells ! Blanket dirty with used condom kept under table, not even cleaned properly. Such hotel and in Dubai-Can't believe !

8/10 Good

Pete, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Rooms basic but comfortable, decent kitchen and bathroom and very pleasant staff. A short walk to a couple of decent bars

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Expensive for no good reason.
I booked this one at about 150aed per night but learnt that there was a 50aed per night charge for the internet taking the total per night to 150aed + 20% tax + 10aed per night tax + 50aed per night internet equalling 240aed per night(shocker) which is crazy expensive when you take into account the really unfavourable location of the hotel if you are doing the public commute - the nearest bus stop is about 500 meters away and the nearest train station(Al Fahidi) is close to 2km from the place. When the temp. outside is over 40C right now(June) then even 20 feet feels like 2km. BUT, if you have well enough to have a car for yourself then 240aed for this place is not a big deal, however if you are new to the country or on a tourist visa then i wouldn't recommend this one to anyone.

2/10 Terrible

SUSHIL, PUNE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST EXPERIENCE OF MY LIFE.
SELECTING THIS HOTEL WAS MY BIGGEST MISTAKE. AT 12 IN THE NIGHT THEY WERE BREAKING SOME INTERNAL WALL, WHICH WAS ILLELEGAL & GOVT. ASK THEM TO BREAK IT. WHEN I & SOME OTHER GUEST REQUESTED THEM TO STOP SINCE WE COULD NOT SLEEP, REPLY WAS VERY AROGANT. FINALLY I CALLED POLICE TO STOP THE WORK.

4/10 Poor

I like Dubai, currently in CA

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs
The place is fairly run down, with tile coming off around the pool. They were doing some painting while we were there, but it needs more than painting! Here's to hoping that they are doing a bigger renovation. They also really need to review their cleaning practices. The children's pool was unusable because it was so dirty. And I'm still itchy from the insect bites. Stained carpets are one thing, but beg bugs are a whole different thing. It was the cheapest place I could find at the last minute, but I should have spent a bit more money somewhere else. And I usually live in a developing country.

6/10 Okay

Shubhankar Dey

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blood sucking bugs
Miserable, I wish I have taken bugs running around happily after biting me. Smelly toilets. Old cloth smell everywhere.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Ashish, India

Disliked: Staff & service, property conditions & facilities, room comfort
Old rooms and bare minimum ameniteis.
Rooms are old and need re-furnishing. I did not try food in the Hotel so I can not say anything about that.

4/10 Poor

Sumit, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No that great place to stay
I had to book this hotel coz rooms were not available at Hotel i was staying for nights before this. when I checked in to room, the room key was broken and half of it was in the key hole, when i went to the reception to show him the same, the guy at reception gave me such a look that i had broken it. When i informed him that it was already broken he asked the Maintenance guy to check it, but the house keeping guy already knew about the same and didnt inform the reception. I was soo tired and wanted to sleep but for 1 hour the maintenance guy kept hammering and drilling the lock. Finally it happened and i was handed over the keys. The towels in the room smelled bad. The TV was very old. Book only if you dont have any other options.

2/10 Terrible

Philip, Birmingham, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid!
No rooms available when we arrived as the hotel had double booked. Did the reception staff care - no. They were indifferent, lied and just plain rude. The hotel itself was in a bad location, was run down and filthy dirty. The reviews with more than 1 star are written by the staff of the hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not at all a good experience.

8/10 Good

ENGR. T. ALALIBO, PORT HARCOURT

Liked: Cleanliness, property conditions & facilities, room comfort
FANTASTIC
I FILL AT HOME AND THE STAFF ARE WONDERFUL. THEY HAVE EXCELLENT SECURITY FOR ALL THERE GUEST.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel was dirty and staff was unhelpful
will never stay there again

4/10 Poor

Ahmed, Bahrain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
service
I do not believe such hotel should be on your list due to extremely poor quality of services.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish
Ended up not staying there as the hotel pictures and description did not match the hotel. Was offered a 3 bed apartment. When I arrived and was shown my room it only had one double bed. When I queried it I was told the hotel do not offer 3 bed apartments (which is contray to the hotel reservation). To cut a long story short it took a while for the guy at the front desk a long time to return my passports and money and cancel the booking. Avoid this place!

8/10 Good

Steve, Devon, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Short walking distance to shops and fast food restaurants. Check in was easy and trouble free. When I arrived to the room it had no towel's, no kettle and the safe didn't work. I told reception and all was done very quickly. The room was clean and equipped with everything I needed. For the price, an excellent hotel. The staff were friendly and always greeted me when leaving andentering the hotel. Wifi was good, able to use Skype with a good cconnection. Checkout was easy and hassle free.

6/10 Okay

Troy, NYC

Richmond Hotel Apt. in Dubai
I didnt stay there very long. Overall the place was clean but it was tiny. Nothing modern about the lobby or the room. Im surprised the TV didnt have an antennae sticking out the top. It has all the basic functions of a living quarters but thats about it. Even the elevator was only big enough for 4 people comfprtably. Its a good place to stay for an overnight layoever but nothing more if comfort is somewhat a concern for you. The keychain was so big I had to drop it off at the front desk when I left. I cant remember the last time I actually had to use a key to turn a lock to open a door at a hotel. It just has an overall old feeling. The bed was a queen but because the overall room was small and there was no headboard it really didn look like it.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
NICE HOTLTO STAY
ALTOUGH BIT FAR FROM METRO STATION BUT IT IS OKAY FOR THE PRICE I PAID

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty
Pretty big room with a small kitchen, a living room, and a bedroom. However, the furniture was filthy. The sofas and the chairs have not been changed or cleaned for years. The only thing I felt like doing, is putting my bags there. We had to ask for extra sheets because we only had one sheet and a very dirty bed cover. The shower curtain was disgusting. There were two computers downstairs, but one was not functioning, and the other didn't have a mouse. Who needs a mouse to operate a desktop? The day we were leaving for the airport, when instructing us about public tranfportstion to the airport, the staff forgot to tell us that the metro started only at 1 pm because it was Friday. Big deal! We were also not informed that breakfast was not included. After we had a pretty simple breakfast (for two people), we were given a bill for 50 dirhams which is about $15. 15 minute walk to the metro, but its so hot outside that it is the most miserable walk you'll ever have. There is a bus 5 minutes from the hotel that takes you to the metro. But stops are aitconditioned. If you are staying in Dubai in the summer, definitely get a hotel as close to the metro as possible. 43 degrees C, very high humidity. Good: only one or two stops to the local market area that is a must see, Gold Souk, and a boat station, Bur Dubai Abra Dock. A 24 hour supermarket next to the train station.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Economy hotel
I found following thing below expectation. No refrigerator in the room. Washroom condition was not good and congested bath tub. No a/c in corridors and lifts.

10/10 Excellent

Davie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb value for money.
Early check-in went without a hitch. We were upgraded to a very clean & spacious apartment with no balcony but there was an interesting view of the main road. Fridge, washing machine etc all worked. Excellent location for cabs, Metro, supermarkets. I've stayed at quite a few hotels & apartments in Dubai over the years and I can't think of anywhere that was better value for money. The staff are pleasant and will usually get the job done straight away. Overall, I would happily recommend Richmond Hotel Apartments to everybody.

4/10 Poor

Houssam

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

make holiday, Mumbai

Liked: Room comfort
My Views asa guest of hotel for 10 days
The situation of property is wrong on map, its far from main junction or metro stations, its difficult to find taxi at once..there are no travel agency services in hotel.....However the receptionists are well behaved and support to new guests. Restaurant serves fresh & good hot/cold meal.

6/10 Okay

Lois, St.Albans

Disliked: Property conditions & facilities, room comfort
Cheap but slightly strange!
This is great value accommodation for the location, but the apartments are rather shabby - more like a backpacker hotel. It was quite amusing that it advertised a bath - but with no plug a bath is just a shower. When you let too much water out it comes up through the floor and stinks. The staff constantly coughing and clearing their nasal passages in the lobby outside my room was unpleasant. There was a huge fridge freezer, but only a plug in electric ring - so not sure why - and kettle that only worked if you held the plug in. There was an under-sheet but no over-sheet. A balcony but nothing to sit on. Nobody seemed to be able to get onto the internet. You get the picture? But hey, it was £30!!! Next time I will pay the same to stay in one of the nicer hotels (with a pool) in a shabbier part of town.

2/10 Terrible

mohammed, denver, co

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is not even one star, in fact it is not hotel
First: didn't pick me up from the airport. And they never answer the phone. Second:the lobby is not clean, old and made me uncomfortable. Third: furniture n old, dirty. Fourth: the bathroom is disgusting. Finally don't waste your money. For the location I changed the hotel next day so I didnt get chance to see the area.

6/10 Okay

Verified traveller

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
spent two nights , didn't like it
on the description they said all units included balcony , but was not true.

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

Low price budget hotel
Internet connection could have been better. but staff were excellent and very helpful!!!

6/10 Okay

Verified traveller

hotel was alright for the price. the internet was very weak.

2/10 Terrible

Blake, Italy

Disliked: Staff & service, property conditions & facilities, room comfort
Almost nothing works in this hotel!
Truly a unique hotel stay. Despite traveling for business about 40 weeks a year, I've never experienced a hotel quite like this one. The hotel advertises: > Free Internet - wrong, they want 45 DHS/day or 200 DHS/week for Internet. >Swimming pool - It was closed for maintenance the entire time I stayed at the hotel. On the final day I went up to the roof to see it. If it had been open, it would have been nice since the roof had a good view of Dubai and the pool would have been nice. >Gym/workout facility - closed for maintenance the whole time >Elevators - broke at least once during my stay. >Fully equipped kitchenettes - no glasses or plates or pots/pans Also, the safe in the room did not work, they usually did not replace the toilet paper. The toilet leaked and the sink and the shower were both broken. The restaurant food was good and reasonably priced. Probably the only thing that worked! The location of the hotel is OK - there's a shopping center with a grocery, pharmacy and computer store nearby. There's a gas station next door and it's near other restaurants and hotels.

6/10 Okay

Verified traveller

Liked: Cleanliness
Average
Nice for short stay

6/10 Okay

yusuff fagge

Liked: Staff & service
Disliked: Property conditions & facilities
Good location
Hotel needs furniture change and better Internet facilities. Internet wifi is horrible.

2/10 Terrible

E Cutter, Atlanta, Georgia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
I was not impressed at all with this hotel. I travel to Dubai often and I decided to check out a cheaper hotel than usual. I was so wrong in checking this hotel out. The staff was rude and short. The hotel was dirty and old. The room’s bed felt as if you were sleeping on coils with no other part of the mattress built into it. I would never recommend this hotel to anyone and frankly in my opinion Hotels.com should not allow this hotel for advertisement on their website. I usually stay at the Corporate Executive or the Xclusive Maples top notch apartment hotels and will continue to stay there from here on out.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
REview
for this price u can`t get anything better, but i suggest if u really looking for a good vacation, then go for a little expensive hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price is Good, But the Quality is not
Hotel cndition needs improvement. as mentioned in the booking that Waterbottle and wireless internet is complimentary. the internet was not complimnentary and there was no water provided complimentary, the rooms were not clean.

4/10 Poor

Kevin

Poor Wi-Fi and dingy, dated hotel
Advertised as free Wi-Fi in rooms but when checking in I had to convince the receptionist (no uniformed staff) of this and eventually got it. Might as well have not bothered as the signal was so poor I reverted to my data plan via phone network. If I had paid any of the ridiculous rates I would have been very upset. *NOTE TO HOTELIERS - Free Wi-Fi should be standard and of excellent quality, get with the times! The room was just ok, no complaints, quiet location, you will sleep well just don't expect anything fancy. I am convinced there are better options, and so, I won't use this hotel again.

6/10 Okay

Brian, DXB

Liked: Staff & service
Dubai Apr 2013
the room overall was moderately clean, but nothing fancy. it is what you should expect for a $46 per night room (with taxes). the room itself was large with lots of room, but the bed itself was a bit hard. if you like firm beds, then you will sleep just fine. the elevators are incredibly small, so pack light or ask the bell hop to take any large luggage up to your room.

8/10 Good

logey, Bristol, City of Bristol, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for money.
Exceptional value for money. Lovely staff and perfectly acceptable for a week long business trip. Will be staying again for sure. Didn't use the restaurant so can't comment on quality

8/10 Good

The Undisputed King, Hyderabad, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value 4 Money
Was on budget and also wanted to stay in Bur Dubai area. Chose this hotel, mainly for the location and also the accessibility to the Airport and other important places. Had breakfast in the restaurant which was good. Faced some issues with the AC vent, was addressed immediately when reported. After checking out, left the luggage in the cloak room for one full day - no issues; they took very good care of it. Wouldn't mind staying there again on my next trip - okay even with family.

6/10 Okay

Verified traveller

2/10 Terrible

J, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good value
Hotel was not very clean and day management not very attentive to request for information. Overall, not satisfy and will not stay in this hotel.

4/10 Poor

Verified traveller

Disliked: Room comfort

10/10 Excellent

Paul, Nantes, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort