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Reviews of Dunes Hotel Apartments, Al Qusais

Dunes Hotel Apartments, Al Qusais
Amman Street, Dubai

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 40 reviews" "
Rating 8 - Good. 21 out of 40 reviews" "
Rating 6 - Okay. 3 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Sunil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is decently maintained. Big rooms . Quiet ambience.Slightly away from the heart of Al qusais . Break fast spread though not big is sufficient and tasty. Service levels are good. slightly difficult to get a taxi at our will and pleasure unlike other hotels on Damascus street as it is located near Lulu village. The hotel people will arrange taxis if needed. Veg & Non veg restaurents are available with in a 5 minutes walk. over all , a decent property at reasonable rates.
Stayed 5 nights in Feb 2020
Response from Reservation Department on 23 Mar 2020
Dear Valued Guest, Greetings!! We have noticed your feedback and we do appreciate it and your comment has been noted. Best Regards

10/10 Excellent

Asad, Dubai

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities
Very helpful Service and FO staff. All essential services including groceries, restaurant, snacks and barber are on the ground floor of the same building and many of them offer home delivery. Bus stop is in front of the hotel. Bus can take you to the metro station. Uber or Taxi can charge 15-25 Dirhams to the Metro station. Close to the Airport.
Stayed 15 nights in Feb 2020
Response from Reservation Department on 23 Mar 2020
Dear Valued Guest, Greetings!! Kindly note that we appreciate your feedback and hope to host you again and again. Best Regards

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
The manager doesn't have a good customer service and he did not treat Africans well.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Jan 2019

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall we think this is a good choice
Nice interior of our upgraded suite. Large size. Laundry washer is great for us. The washer does not automatically proceed to wrinkle dry the clothing. No instructions on how to make it proceed to the drying cycle. Had to call for help. Taxi trip from Burj Khalifa back to hotel after dinner on a weekday took 40% longer and 40% more expensive than on weekend. Overall a good choice as we cannot expect everything is perfect.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Dubai Vacation
Hotel was a 30 min from city however the hotel staff were very accommodating and friendly. Bed mattress was hard which is my only complaint. Staff brought a bed pad upon request which made it a little better. Very good experience. I would stay there again.
Stayed 1 night in Feb 2018

8/10 Good

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indian Hospitality
The stay was excellent. My upgraded suite was great and service to the point. Breakfast was a feast and a beautiful rooftop pool.
Stayed 2 nights in Jan 2018

8/10 Good

John, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Better on the Inside
Dubai is a fancy destination. But this hotel is a quality hidden gem. I'm from Washington and travel through here regularly on a budget and appreciate good deals for overnight stays and sometimes two-night stays. Driving up to this hotel made me wonder if I had made a good choice. Elevators/lifts are like new, the room and bath is modern, the kitchenette is complete even with a washing machine. And a grocery store is in the same building, around the corner on the opposite facing street.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2017

10/10 Excellent

muhammad, Nashua, NH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, great location
It's a very prime location, staff was very friendly and professional. I stayed second time and my other family members always stay there
Stayed 2 nights in Aug 2017

10/10 Excellent

mazen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport
Nice place close to airport but not much else. Good breakfast.

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Apartments and Very Comfortable.
It's a modern building with big, comfortable apartments. WiFi was excellent and room service was cheap with good quality meals. The gym was of a very high quality. The hotel is situated in the north of Dubai so it's not too convenient for getting around and breakfast was average but overall it was great for the price paid. I will definitely stay again.
Response from General Manager on 2 Mar 2017
Dear Mr. Daniel, Sir, thank you very much for your kind review. We appreciate your feedback. Look forward welcoming you to Dunes again. Assuring you our best services of all times. Kind regards, Front Office Manager

10/10 Excellent

muhammad , nashua, nh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel for anyone and everyone
It was a great hotel apartment. Very ideal for families and single person too. It came with all facilities furnished. If I visit Dubai I will stay there

8/10 Good

Sechobm, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a DUBAI bargain
This is a bargain for DUBAI , it's not in an ideal location but the price, the nice staff and the rooms, I had a one bedroom apartment which is huge . For a quick stay at a great price . I would recommend this to all . Just take a taxi for the places to go

10/10 Excellent

Abdulrahman, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Gitex exhibition
Having a car is a must

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tim, Dubai

Liked: Cleanliness, property conditions & facilities, room comfort
Descent place but bad location
Nice hotel apartments, very clean and staff very kind and helpfully. Location is not the best, there are Hypermarked and Mall in walking distance (10 min) but the whole area is not nice. But close to airport ! A good place to stay if needed be in this area (as I had to) but as tourists who want see Dubai it is not the best place, difficult find taxi. far away from metro and far away from downtown.

8/10 Good

Donald, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quaint hotel
I enjoyed my stay here. The hotel is furnished decently, the rooms are nice, I liked particularly the kitchenette and the washer/dryer unit. It is located on the other side of Dubai, close to Sharjah and taxi rides can take a long time to get to the hubs of activities in Dubai. The only mall close by is the Madina Mall, a decent mall but does not compare to Mall of Dubai or the Emirates Mall. I would have also like to seen more outlets, as I travel with several cameras, and other electronics, but that's a minor complaint.

10/10 Excellent

PREM, CHENNAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice service
GOOD

6/10 Okay

Keith, London, UK

Liked: Cleanliness, staff & service
Good basic level apartment hotel
THe hotel is "apartment style", large rooms, only problem is location which is opposite side of airport to downtown Bubai, this means any time between 5 and 9pm the traffic coming back is very bad. Breakfast is OK but fairly basic.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment
The apartment was perfect for me and slightly far from the downtown. It was so convenience and I am thinking to reserve with them every time I go to Dubai.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋음
시설 및 청결도가 좋았으며, 직원들이 친절함. 다만 주변 시설은 많지 않았음
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋음
시설은 좋았으며, 청소상태 좋았음. 다만 주변 시설이 미비하나 주변 수퍼마켓이 있어 잘 활용하였음
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room big Kitchen
The Dunes Hotel offers big Apartment with big kitchen, though i didnt Need. all in all was nice stay..
Stayed 6 nights in Jan 2019
Response from Dunes hotel apartment Muhaisnah. on 5 Feb 2019
Dear Guest, We express our gratitude for opting to stay at Dunes Hotel Apartments Muhaisnah and sharing your experience. Our elegantly appointed rooms have been designed to keep our guests comfortable and your acknowledgment of the same in the review is really appreciated We look forward to welcoming again you and family towards Dunes Hotel apartments Muhaisnah. Assuring our best services all the time. Regards!

10/10 Excellent

Saud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
It was ok

8/10 Good

Marcelo Gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Junya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo atendimento e serviço
Saiba que é longe do centro de Dubai, mas próximo do aeroporto, se vc tiver de carro será uma ótima estadia, hotel limpo confortável com bom café da manha
Stayed 3 nights in Nov 2017

8/10 Good

Abdularhman

Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2017

8/10 Good

jaber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'hotel e' decentrato ma vicino all'aereoporto.
L'hotel è un pò decentrato ma, con poca spesa, si può prendere un taxi e raggiungere la metro , grazie alla quale si può girare Dubai. La metropolitana è abbastanza sicura e comoda. Con sorpresa, ci è stato dato un appartamento di circa 100 mq completo di tutto i comfort, mentre avevamo prenotato e pagato solo un monolocale, inoltre, il personale è stato molto gentile, ci ha assegnato subito la stanza al nostro arrivo, avvenuto in prima mattinata. L'hotel è un pò datato, ma non manca nulla, dalla palestra alla piscina, gli ambienti dell'appartamento molto ampi, abbastanza pulito e tranquillo. Eravamo due coppie ed avevamo prenotato due monolocali, visto le dimensioni dell'appartamento , potevamo, tranquillamente, aver preso solo un appartamento con due camere e due bagni, rimaneva in comune la cucina e il soggiorno.

8/10 Good

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2 Mar 2017
Dear Sir, Thank you very much for your kind review. We appreciate your feedback. Look forward welcoming you to Dunes again. Assuring you our best services of all times. Kind regards, Front Office Manager

4/10 Poor

abdullah

Disliked: Cleanliness, staff & service, property conditions & facilities
تجربه لابأس بها
تجربة لابأس بها قريب من المطار وبعيد عن برج خليفه

8/10 Good

Toby, Tirol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Apartment in der Nähe vom Flughafen
Trotzdem kein Fluglärm. Voll ausgestattete Küche, Bad und großzügiges Wohn- und Schlafzimmer. Abspülen macht das Hauskeeping, so dass man keine Arbeit hat.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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