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Reviews of Avenue Hotel

4 out of 5
Avenue Hotel
Al Rigga Street, Deira, Dubai

Reviews

7.6

Good

Rating 10 - Excellent. 150 out of 574 reviews" "
Rating 8 - Good. 245 out of 574 reviews" "
Rating 6 - Okay. 115 out of 574 reviews" "
Rating 4 - Poor. 29 out of 574 reviews" "
Rating 2 - Terrible. 35 out of 574 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Dennis, east hills

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Mar 2024
Response from Michelle on 2 Apr 2024
Dear Guest, Greetings from Avenue Hotel Dubai!Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services provided during your stay at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. Sincerely yours,Michelle David Director of Sales & Marketing Avenue Hotel DubaiM: +971564014530E: dos@avenuehoteldubai.com

8/10 Good

Aidin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel. Staff are friendly and helpful. It’s clean. Considering the price, it’s a great place.
Stayed 6 nights in Feb 2023
Response from Michelle David on 16 Mar 2023
Dear Aidin, Greetings from Avenue Hotel Dubai!Thank you for choosing Avenue Hotel Dubai as your preferred destination and for the wonderful feedback. We are glad to know that our staff has left no stone unturned in making your stay the more comfortable and enjoyable. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. Sincerely yours,Michelle David Director of Sales & MarketingAvenue Hotel Dubai

8/10 Good

Mikko

Stayed 9 nights in Dec 2022

10/10 Excellent

Faraz

Stayed 1 night in Sep 2022
Response from Michelle David on 4 Oct 2022
Dear Faraz,Greetings from Avenue Hotel Dubai!Thank you for choosing Avenue Hotel Dubai as your preferred destination and for the wonderful feedback. We are glad to know that our staff has left no stone unturned in making your stay the more comfortable and enjoyable. We will strive to offer you a better customer service experience in reinventing ourselves and would prefer to leave us with joyous memories. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. Sincerely yours,Michelle David Asst. Director of Sales & MarketingAvenue Hotel Dubai " We Care because you are our Priority”

10/10 Excellent

wajdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lilke the hotel and very quite and safe
Stayed 3 nights in Jul 2022
Response from Michelle David on 3 Aug 2022
Dear Wajdi, Greetings from Avenue Hotel Dubai! Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services provided during your stay at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. Sincerely yours, Michelle David Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

6/10 Okay

Samir

Stayed 9 nights in May 2022
Response from Michelle David on 7 Jul 2022
Dear Samir, Greetings from Avenue Hotel Dubai! Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services provided during your stay at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. Sincerely yours, Michelle David Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

6/10 Okay

Nasir

Disliked: Property conditions & facilities
Stayed 3 nights in May 2022
Response from Michelle David on 7 Jul 2022
Dear Nasir, Greetings from Avenue Hotel Dubai! Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services provided during your stay at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. Sincerely yours, Michelle David Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

4/10 Poor

Martin

Stayed 4 nights in May 2022
Response from Michelle David on 7 Jul 2022
Dear Martin, Greetings from Avenue Hotel Dubai! Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services provided during your stay at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. Sincerely yours, Michelle David Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Michelle on 2 Jun 2022
Dear Mohamed, Greetings from Avenue Hotel. Thank you for having taken your time to provide us with your valuable feedback related to your stay with us. we are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Sincerely, Michelle David Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

2/10 Terrible

Andres

Stayed 2 nights in Mar 2022
Response from Michelle David Menor on 5 Apr 2022
Dear Andres, Greetings from Avenue Hotel. Thank you for having taking your time to provide us with your valuable feedback related to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Rest assured that I will direct this concern to our concerned Department and will do the needful. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Sincerely, Michelle David Menor Avenue Hotel Dubai Asst. Director of Sales & Marketing " We Care because you are our Priority”

10/10 Excellent

Ala

Stayed 1 night in Jan 2022
Response from elmer on 22 Jan 2022
Thank you so much for patronizing our hotel and thank for staying with us.

10/10 Excellent

AHMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation trip couple
Checking-in & out and staffs are really helpful and room is good but needs to be upgraded. Also balcony needs to re design to use. The location is really the best and can find walkable distance cafe & restaurants. Also the shopping malls. Overall the staying is really good and recommend this place
Stayed 6 nights in Jan 2022
Response from Michelle David Menor on 27 Jan 2022
Dear Ahmed, Greetings from Avenue Hotel. Thank you for having taken your time to provide us with your valuable feedback related to your stay with us. we are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Sincerely, Michelle Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

2/10 Terrible

Byron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible House Keeping
My pillows and bed linens had horrible body odors. The management moved me to another room. The towels had the same body odors along with the seating in the room room that I was moved to. I had a 10 day reservation. I checked out due to horrible house keeping
Stayed 10 nights in Jan 2022
Response from Michelle on 27 Jan 2022
Dear Byron, Greetings from Avenue Hotel Dubai! Thank you for having taking your time to provide us with your valuable feedback related to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Rest assured that I will direct this concern to our concerned Department and will do the needful. We hope to resolve this to your benefit and earn you back as a customer. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Sincerely, Michelle David Menor Avenue Hotel Dubai Asst. Director of Sales & Marketing " We Care because you are our Priority”

8/10 Good

Mark

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good overall, nights are noisy from outside traffic etc, and curtains not light blocking
Stayed 1 night in Dec 2021
Response from Michelle David Menor on 7 Jan 2022
Dear Mark, Greetings from Avenue Hotel Dubai! Greetings from Avenue Hotel. Thank you for having taking your time to provide us with your valuable feedback related to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Sincerely, Michelle David Menor Avenue Hotel Dubai Asst. Director of Sales & Marketing " We Care because you are our Priority”

8/10 Good

Jon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the rooms have been updated in the last couple of years. This is my second stay this year and the room had plenty of light, was clean, and the internet worked well. The location is good. There are lots of groceries and restaurants nearby and Reef Mall and Al Gauraud (Sp?) Mall are within a 10 to 15 minute walk. There is a good bar with a very talented Philippino band on site also. This is a pretty good hotel.
Stayed 1 night in Dec 2021
Response from Michelle David Menor on 3 Jan 2022
Dear Jon, Greetings from Avenue Hotel Dubai! Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback from the Facilities, Outlets in the Hotel, comfort & cleanliness of the Rooms and the customer service provided. These Positive Feedback will motivate us to serve you better and hope to see you soon again. Sincerely, Michelle Menor Avenue Hotel Dubai Asst. Director of Sales & Marketing " We Care because you are our Priority"

10/10 Excellent

Mohammed

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay, thanks
Stayed 4 nights in Nov 2021
Response from Michelle David Menor on 7 Dec 2021
Dear Mohammed, Greetings from Avenue Hotel. Thank you for having taken your time to provide us with your valuable feedback related to your stay with us. we are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Sincerely, Michelle Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

6/10 Okay

Ricky

Business traveller
Liked: Staff & service
Good location, and good service
Stayed 5 nights in Sep 2021
Response from Michelle on 9 Nov 2021
Dear Ricky, Greetings from Avenue Hotel Dubai! Greetings from Avenue Hotel. Thank you for taking the time to write your review. We are glad that overall your are satisfied with the facilities and services at Avenue Hotel. it is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback for the satisfaction of the Hospitality and the customer service provided during your stay. These will encourage us to serve you better and hope to see you soon again. Sincerely, Michelle Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”.

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
They may have updated the rooms. A year ago I was here and there was trouble getting hot water and wifi. Now that was fine. The room was comfortable and clean. The location is good with a couple of malls, Reef and Al Ghura(?) within walking distance and lots of stores in between. Good entertainment in the Manila21 club on the second level. Overall a pretty good stay for the price.
Stayed 2 nights in Oct 2021
Response from Michelle on 9 Nov 2021
Dear Jon, Greetings from Avenue Hotel. Thank you for taking the time to write your review. We are glad that overall your are satisfied with the facilities and services at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback for the satisfaction of the Hospitality and the customer service provided during your stay. Indeed the Hotel is located in the Prime Location and it has easy access to Malls, Metro and to many stores. These will encourage us to serve you better and hope to see you soon again. Sincerely, Michelle Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to complain
Very nice stay. I’d been even upgraded to the best room. Staff was friendly and efficient
Stayed 1 night in Oct 2021
Response from Michelle on 9 Nov 2021
Dear Guest, Greetings from Avenue Hotel. Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback from the Location of the Hotel, recommendation, Cleanliness of the Rooms and the customer service provided that encourages us to serve you better. We’d love to continue providing great service to awesome guest like you. Our goal is to continue offering a quality service and your review could greatly help us to continue doing so.We look forward to see you again soon. Sincerely, Michelle Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”.

2/10 Terrible

Basim

Stayed 24 nights in Sep 2021
Response from Michelle on 9 Nov 2021
Dear Basim, Greetings from Avenue Hotel. Thank you for having taken your time to provide us with your valuable feedback related to your stay with us. we are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and the service of the Hotel. Sincerely, Michelle Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”.

2/10 Terrible

AHMED

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid!
Poor service, management, run down condition, worn-out towels! so gross! I'm ashamed I stayed here for 4 nights I had a prepaid stay. A Trap! Zero stars! I won't share the pics let's just leave it at that.
Stayed 4 nights in Sep 2021
Response from Michelle David Menor on 7 Oct 2021
Dear Ahmed, Greetings from Avenue Hotel. Thank you for having taking your time to provide us with your valuable feedback related to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Rest assured that I will direct this concern to our concerned Department and will do the needful. Your helpful comments are much appreciated. Your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Sincerely, Michelle David Menor Avenue Hotel Dubai Asst. Director of Sales & Marketing " We Care because you are our Priority”

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Fine - Visit rules a bit Prison-like
Room was large and clean. Hotel a but dated but in good condition and clean. I didn't like the prison-like requirements of demanding ID from anybody you wanted to go back to your room, even for a drink ! It's very controlling and you don't see it in many other hotels - suggests it's a down-market clientele. Didn't like the fact that the hotel does not regard you as able to trust your own invited visitors. For this reason i will not use it again
Stayed 1 night in Jul 2021
Response from Michelle on 6 Sept 2021
Dear Sean, Greetings from Avenue Hotel Dubai! Thank you very much for taking the time to write a review that help us improve our services at Avenue Hotel. Thank you very much for the kind words while we sincerely apologize if during your stay you have faced some difficulty in the room concerning the procedures these days. We have to make sure that all visitors are able to meet all the requirements for the safety of our guest. We’d love to continue providing great service to awesome guest like you. I wish you can notify me on your next come back so we can do something during your stay. We look forward to see you soon. Sincerely yours, Michelle David Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

10/10 Excellent

Jassim

Stayed 1 night in Jun 2021
Response from Michelle David Menor on 8 Jun 2021
Dear Jassim, Greetings from Avenue Hotel Dubai! Thank you for the kind words, Jassim! I really appreciate you taking out the time to write a review that help us improve our services and this will inspire our staff in the Hotel to serve our guest better. We’re so happy to hear that overall you’re satisfied with the service provided during your stay with us. Would you mind sharing with your friends who too? We’d love to continue providing great service to awesome guest like you. Our goal is to continue offering a quality service and your review could greatly help us to continue doing so. We look forward to see you soon. Sincerely yours, Michelle David Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

6/10 Okay

Noe

Stayed 5 nights in May 2021
Response from Michelle David Menor on 8 Jun 2021
Dear Noe, Greetings from Avenue Hotel. Thank you for having taking your time to provide us with your valuable feedback related to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Sincerely, Michelle David Menor Avenue Hotel Dubai Asst. Director of Sales & Marketing " We Care because you are our Priority”

6/10 Okay

Mohammad

Stayed 2 nights in Feb 2021
Response from Michelle David Menor on 5 Apr 2021
Dear Mohammad, Greetings from Avenue Hotel. Thank you for having taken your time to provide us with your valuable feedback related to your stay with us. we are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Sincerely, Michelle Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai " We Care because you are our Priority”

8/10 Good

Johnver

Stayed 1 night in Feb 2021
Response from Michelle David Menor on 5 Apr 2021
Dear Johnver, Greetings from Avenue Hotel. Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback and the customer service provided. These Positive Feedback will motivate us to serve you better and hope to see you soon again. Sincerely, Michelle Menor Avenue Hotel Dubai Asst. Director of Sales & Marketing " We Care because you are our Priority”

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay in general, good hotel, good stuff
Stayed 1 night in Feb 2021
Response from Michelle David Menor on 22 Feb 2021
Dear Guest, Greetings from Avenue Hotel. Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services at Avenue Hotel. it is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback from the the customer service provided. These Positive Feedback will motivate us to serve you better and hope to see you soon again. Sincerely, Michelle Menor Avenue Hotel Dubai Asst. Director of Sales & Marketing " We Care because you are our Priority”

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avenue Hotel is a Very good one
Stayed 5 nights in Dec 2020
Response from Michelle on 30 Jan 2021
Dear Manuel, Greetings from Avenue Hotel Dubai! Thank you for choosing Avenue Hotel as your preferred destination. It is our endeavor to constantly reinvent ourselves and to exceed the expectations and extremely heartening to know that our team members have contributed considerable efforts in making your stay the comfortable one. Our team is overjoyed with your recognition of their genuine warmth and efficiency. We shall take necessary measures on certain points and will strive to make your next stay even more memorable. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. " We Care because you are our Priority” Sincerely yours, Michelle David Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai

2/10 Terrible

PeterWilcoxson, Deira Dubai

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Avenue hotel has always been my “goto place” when visiting Dubai, always have a great time in Manila21 bar. However.... Reception check in on Tuesday 1st Dec was the worst customer service I have EVER experienced. Rude manager. I had booked via Expedia and they would not honour the booking, stating the price wasn’t available due to Expedia using another site to get the best available price. Told me If I wanted a room I would have to pay directly for a room at a “well overstated” price. Lucky for me, after 10 mins arguing as I had already paid and had confirmation he honoured the booking. Like I said, always use Manila21 bar at this hotel and also stayed previous with no issues. Sad to say, I won’t be staying again, customer service is key especially in these hard times. Special thanks go to Mr Numan, extreamly friendly and courteous at all times and to the band and staff in Manila21 - Hazel, Anne, Krissa, Joven, William, Mark, Kiko, Anton.
Stayed 1 night in Nov 2020
Response from Michelle on 6 Dec 2020
Dear Peter, Greetings from Avenue Hotel. Thank you for having taking your time to provide us with your valuable feedback related to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Rest assured that I will direct this concern to our concerned Department and will do the needful. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Sincerely, Michelle David Menor Avenue Hotel Dubai Asst. Director of Sales & Marketing " We Care because you are our Priority”.

10/10 Excellent

PeterWilcoxson, Deira Dubai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Warm welcome received in hotel and Manila21 bar, always courteous and accommodating, Special thanks to Chris, Julie, Joven and Hazel for making my trip memorable
Stayed 1 night in Nov 2020
Response from Michelle on 6 Dec 2020
Dear Peter, Greetings from Avenue Hotel. Thank you for taking the time to write your review. We are glad that overall you are satisfied with the facilities and services at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback from the Food in the Restaurant, Cleanliness if the Rooms and the customer service provided that encourages us to serve you better and hope to see you soon again. Sincerely, Michelle David Menor Asst. Director of Sales & Marketing " We Care because you are our Priority”.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

6/10 Okay

Jackie, New York, NY

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The facility was clean. You can get a good night's sleep there. There was plenty of hot water too. The internet was dropping off. I called and the front desk said they would send an engineer. He never showed up. The air conditioner kept getting colder and colder, way past the setting. The front desk said they would send an engineer. He never showed up. (You can turn it all the way off to control it. That's what I had to do.) The location is good. There are many place to eat, convenience store, forex stores, withing walking distance. Al Ghura mall is about a 6 minute walk. Reef mall maybe 8 minutes away. The biggest problem is the engineer named Casper the ghost, who does not do his job. Also, when you check in, be sure to remember to get your passport. I got ready to leave and discovered I did not have my passport. I had left it at the front desk.
Stayed 2 nights in Feb 2020

10/10 Excellent

jamal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always great. Hotel is close to metro and not far from airport. Room quiet and comfortable. Some eating and shopping options within walking distance. Never disappointed staying here.
Stayed 1 night in Jan 2020
Response from Michelle on 30 Jan 2021
Dear Guest, Greetings from Avenue Hotel Dubai! Thank you for choosing Avenue Hotel as your preferred destination. It is our endeavor to constantly reinvent ourselves and to exceed the expectations and extremely heartening to know that our team members have contributed considerable efforts in making your stay the comfortable one. Our team is overjoyed with your recognition of their genuine warmth and efficiency. We shall take necessary measures on certain points and will strive to make your next stay even more memorable. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. " We Care because you are our Priority” Sincerely yours, Michelle David Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai

6/10 Okay

Seyed M

Business traveller
Disliked: Cleanliness
Hotel needs a bit more attention
Bed and sheets were clean but flooring in the corridors and room was not clean. Location is great but lobby area had no air-conditioning and was uncomfortably warm while waiting for the room to be ready.
Stayed 1 night in Jan 2020

10/10 Excellent

Hugh, Brisbane, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as usual. Staff unbeatable, our 7th visit. Over chaged 80 dir more than quoted by Expedia.
Stayed 2 nights in Dec 2019
Response from Michelle on 30 Jan 2021
Dear Hugh, Greetings from Avenue Hotel Dubai! Thank you for choosing Avenue Hotel as your preferred destination. It is our endeavor to constantly reinvent ourselves and to exceed the expectations and extremely heartening to know that our team members have contributed considerable efforts in making your stay the comfortable one. Our team is overjoyed with your recognition of their genuine warmth and efficiency. We shall take necessary measures on certain points and will strive to make your next stay even more memorable. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. " We Care because you are our Priority” Sincerely yours, Michelle David Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
They couldn't reduce the A/C, had to wear a jacket. Hot water was minorly warm at best. Didn't honor complimentary breakfast included. I checked out early and went to another hotel. Nothing at all like my previous stays at this hotel.
Stayed 2 nights in Oct 2019

10/10 Excellent

SameerParvez, Karachi, Pakistan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Very near the Metro which is a big plus. Buses are easily accessible. Staff is very friendly and courteous. I'd stay there for any future visits. Good service always leads to loyal guests.
Stayed 4 nights in Oct 2019
Response from Michelle on 30 Jan 2021
Dear Sameer, Greetings from Avenue Hotel Dubai! Thank you for choosing Avenue Hotel as your preferred destination. It is our endeavor to constantly reinvent ourselves and to exceed the expectations and extremely heartening to know that our team members have contributed considerable efforts in making your stay the comfortable one. Our team is overjoyed with your recognition of their genuine warmth and efficiency. We shall take necessary measures on certain points and will strive to make your next stay even more memorable. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. " We Care because you are our Priority” Sincerely yours, Michelle David Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way, clean, great staff, great location.
Stayed 1 night in Sep 2019
Response from Michelle on 30 Jan 2021
Dear Guest, Greetings from Avenue Hotel Dubai! Thank you for choosing Avenue Hotel as your preferred destination. It is our endeavor to constantly reinvent ourselves and to exceed the expectations and extremely heartening to know that our team members have contributed considerable efforts in making your stay the comfortable one. Our team is overjoyed with your recognition of their genuine warmth and efficiency. We shall take necessary measures on certain points and will strive to make your next stay even more memorable. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. " We Care because you are our Priority” Sincerely yours, Michelle David Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai

2/10 Terrible

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019
Response from Michelle Menor - Adosm on 22 Jun 2019
Dear Guest, Greetings from Avenue Hotel. Thank you for taking the time to write your review. We are glad that overall your are satisfied with the facilities and services at Avenue Hotel. it is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback and we hope to see you soon again. Sincerely, Michelle Menor Asst. Director of Sales & Marketing " We Care because you are our Priority”.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is good , good location, good staff very helpful. Will book this hotel again God willing
Stayed 2 nights in May 2019
Response from Peter on 14 May 2019
Thank you for staying Avenue Hotel and the good feed back. Looking forward your next stay. We care because you are our priority.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2019
Response from Michelle David Menor - Adosm on 22 Jun 2019
Dear Guest, Greetings from Avenue Hotel. Thank you for having taking your time to provide us with your valuable feedback related to your stay with us. we are sincerely concerned and apologize that we fell short on your expectations in some area. Rest assured that I will direct this concern to our concerned Department and will do the needful. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. " We Care because you are our Priority”. Sincerely, Michelle Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good,
Stayed 1 night in Apr 2019
Response from Michelle on 20 Apr 2019
Dear Guest, Greetings from Avenue Hotel Dubai! Thank you for the kind words! I really appreciate you taking out the time to write a review that help us improve our services and this will inspire our staff in the Hotel to serve our guest better. We’re so happy to hear that overall you’re satisfied with the service provided during your stay with us. Would you mind sharing with your friends who too? We’d love to continue providing great service to awesome guest like you. Our goal is to continue offering a quality service and your review could greatly help us to continue doing so. We look forward to see you soon. " We Care because you are our Priority”. Sincerely yours, Michelle David Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location and helpful staff. Breakfast eas great. Convenience to stores amd supermarkets
Stayed 1 night in Mar 2019
Response from Michelle on 13 Mar 2019
Dear Guest, Greetings from Avenue Hotel Dubai! Thank you for choosing Avenue Hotel as your preferred destination. It is our endeavor to constantly reinvent ourselves and to exceed the expectations and extremely heartening to know that our team members have contributed considerable efforts in making your stay the comfortable one. Our team is overjoyed with your recognition of their genuine warmth and efficiency. We shall take necessary measures on certain points and will strive to make your next stay even more memorable. Sincerely, " We Care because you are our Priority”. Sincerely yours, Michelle David Menor Asst. Director of Sales & Marketing

8/10 Good

Haisam

Liked: Cleanliness, staff & service, room comfort
Nice for the price. Premium room is not premium but a standard room.
Stayed 1 night in Feb 2019
Response from Michelle on 1 Mar 2019
Dear Haisam, Greetings from Avenue Hotel Dubai! Thank you for taking the time to write your review. We are glad that overall your are satisfied with the services provided during your stay at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We appreciate your positive feedback that encourages us to serve you better and hope to see you soon again. " We Care because you are our Priority”. Sincerely yours, Michelle David Menor Asst. Director of Sales & Marketing

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Staff & service
The staff were not cordial at all. They kept us in the reception for hours. I definitely will not come back here or recommend this hotel to anyone.
Stayed 1 night in Feb 2019
Response from Michelle on 19 Feb 2019
Dear Guest, Greetings from Avenue Hotel Dubai! Thank you for having taking your time to provide us with your valuable feedback related to your stay with us. we are sincerely concerned and apologize that we fell short on your expectations in some area. Rest assured that I will direct this concern to our concerned Department and will do the needful. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward that you will give us another chance to show your the real hospitality of the Hotel on your next come back. Sincerely, Michelle Menor Asst. Director of Sales & Marketing

4/10 Poor

Ahmad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Michelle David Menor on 13 Mar 2019
Dear Ahmad, Greetings from Avenue Hotel. Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. we are sincerely concerned and apologise that we fell short on your expectations in some area. Rest assured that I will direct this concern to our concerned Department and will do the needful. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Sincerely, Michelle Menor Asst. Director of Sales & Marketing Avenue Hotel Dubai

8/10 Good

sowjanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Michelle David Menor on 3 Jan 2019
Dear Sowjanya, Greetings from Avenue Hotel Dubai! Thank you for the kind words. I really appreciate you taking out the time to write a review that help us improve our services and this will inspire our staff in the Hotel to serve our guest better. We’d love to continue providing great service to awesome guest like you. Our goal is to continue offering a quality service and your review could greatly help us to continue doing so. We look forward to see you soon Sincerely yours, Michelle Menor Asst. Director of Sales & Marketing

8/10 Good

nikola

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018
Response from Michelle on 16 Dec 2018
Dear Guest, Greetings from Avenue Hotel Dubai! Thank you for taking the time to write your review. We are glad that overall your are satisfied with the facilities and services provided during your stay at Avenue Hotel. It is our top most priority to create a comfortable and happy environment for all our guests and your recommendation is valuable to us. We look forward to see you soon. " We Care because you are our Priority”. Sincerely yours, Michelle David Menor Asst. Director of Sales & Marketing