View from property

Reviews of Abjad Crown Hotel

3 out of 5
Abjad Crown Hotel
Al Muteena Street, Deira, Dubai PO BOX, 21969, Dubai, DU

Reviews

6.2
Rating 10 - Excellent. 28 out of 228 reviews" "
Rating 8 - Good. 66 out of 228 reviews" "
Rating 6 - Okay. 62 out of 228 reviews" "
Rating 4 - Poor. 28 out of 228 reviews" "
Rating 2 - Terrible. 44 out of 228 reviews" "

6.2/10

Cleanliness

6.0/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Noshimoto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroach on a bed, bathroom smells like sewage, bedsheets & towels were torn, place was noisy all night.
Stayed 5 nights in Jan 2024

10/10 Excellent

aklilu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star hotel
Stayed 4 nights in Sep 2022

6/10 Okay

Hamidatu

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
They have bed bugs and cockroaches in the facility.
Stayed 5 nights in Mar 2022

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in Oct 2020

8/10 Good

Leriche

Stayed 4 nights in Aug 2020

10/10 Excellent

Loida

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2020

6/10 Okay

Mustapha

Stayed 1 night in Jul 2020

8/10 Good

MRS USMAN

Stayed 16 nights in Mar 2020

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and spacious, clean , close to subway, airport
Stayed 1 night in Mar 2020

10/10 Excellent

MAHMOUD

Liked: Staff & service, room comfort
Stayed 7 nights in Mar 2020

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff !
We loved it, the front desk and help were very good
Stayed 2 nights in Mar 2020

6/10 Okay

Faraz

Liked: Room comfort
Average hotel stay
The size of the room was good. I gave my credit card to be charged at the reception, but that guy keeps asking customers to pay cash and blames the credit card machine. But if you're assertive , then he uses the machine. I found two cockroaches in my room, one on my bed and one on my suitcase while i was leaving the hotel. Beds are comfortable. Had to ask the housekeeping to clean my room and change bedsheets and towel. They have shampoo and lotion , but no body wash. There is no toilet roll holder, so as per the pic , it would be left on the wall above the toilet bowl. Please make sure you turn the water heater button on which is located outside the toilet , as i didn't notice it and first day had cold shower. The entire mamanagement is Bengali. The bathroom was stinking of gutter smell. There is a split AC in room which worked fine. There is no swimming pool in the hotel. The price i paid was fair for this room. No hot water kettle or iron and ironing board inside the room. However the iron and board is given on request.
Stayed 2 nights in Mar 2020

8/10 Good

Wilson Idris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I suggest offer a token of appreciation
Awesome!
Stayed 2 nights in Mar 2020

6/10 Okay

Muhammad

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Your own experience
After reading the reviews on this place, i was hesitant and even a little freaked out to even show up and check in. I even looked at last minute spots to book because i was afraid of what this place would be like. It was nothing like the reviews. This place is not close to being 5 or 4 stars but its still a decent spot for the night. Theres many different food and nightlife options to choose from right outside the front door and the train station that you get off at closest to the hotel is called Salah Al Din. The reviews are wrong saying that its Al Muteena, when it doesn't even exist, its actually the name of a street. The clubs in the Hotel are indeed loud and they do go until 4 or 5 in the morning but depending on where you are in the hotel will depend on how much sound you get. The rooms do have hot water, a switch with an orange light is what you have to turn on to heat the the tank, it will be close to the bathroom door. I can see why people say the employees aren't the friendliest people but if you show them a smile, respect and talk to them nice and clear they will be more than willing to help you out and answer questions, even say hello to you when you walk in the door. You cant expect this hotel to be like an American Hotel because its not, but the place was enjoyable and easy access to many different things throughout Dubai and thats the point of being in the UAE. Overall the room looked old and outdated from the 1990s but i was happy with a night.
Stayed 1 night in Mar 2020

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, amenities
The receptionist behavior was not good. And no facility of cleaning and others.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and friendly environment. Markets are near . Subway are near.
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Support everyone ware great Like so much will come back
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Jan 2020

6/10 Okay

Mag, Tyrkey Murselpasha blv. Izmir

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service
bad. they do not keep clean. they did not clean my room for 7 days. housekeeping tried its best to avoid this process. want to do their job just for tip.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

2/10 Terrible

Mphatso Kheidijah

Stayed 2 nights in Dec 2019

8/10 Good

Moses

Business traveller
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Okpara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Fair for the price
Great location (5 minutes walk from metro station and 15 minutes from Nigerian food, friendly staff (hello Eliyas) Had a pick-up for desert safari But the activities downstairs, especially at night! The noise, the dirty restrooms... But stil, fair for the price
Stayed 2 nights in Nov 2019

2/10 Terrible

Ali

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Too much noise from night clubs which like tunder shaking the room at all I could not sleep those days and asking reception to tell the to reduce such a terrible music which shaking forth floor was useless
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, amenities
Internet access only 23 hours and have to get new code every day.
Stayed 10 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Sketchy Wi-Fi
The Wi-Fi was usable but this hotel uses an awkward one-time-only password scheme on their captive portal with a different password for each user and each device. I had to go to the front desk 5 times in two days to get a new password because the old one had expired and ended up using a dozen different passwords to stay connected. VoIP and other services were completely blocked. On the plus side, there were quite a few good local restaurants nearby.
Stayed 3 nights in Oct 2019

8/10 Good

Gul

Liked: Cleanliness, staff & service, room comfort
Stay was very nice staff was very friendly especially trip booking person was so good the area was good for a budget trip and was very good restaurants arround
Stayed 19 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel BFF but BFF mng jjhgeesli Judd mug
Stayed 8 nights in May 2019

8/10 Good

Nikolaos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Mohammad Anees

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and I enjoyed
Stayed 3 nights in Mar 2019

4/10 Poor

kamyar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

10/10 Excellent

Tafaheem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
It was good
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Rude staffs.. i had to pay 400aed to bring in my wof
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Closeness to airport, metro station, shops restaurants markets and in the old Dubai.
Stayed 5 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
I did like just area is good. But is very dirty hotel I fill sorry for the bos of hotel. Because that hotel have to be 5 star. But is discasting very dirty
Stayed 9 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is one of the worst hotel have ever seen in my life. The staff are very rude and unprofessional, don't understand good English in fact they embarrassed us because we show up 10min before breakfast buffet is about to close. I regrate staying at this place. The Expedia sale person recommended this place as a 4start hotel that was the only reason l decided to book it all the same am so so disappointed of the over all service offered to us at this hotel and l will never stop there again. Thank you for reading.
Stayed 6 nights in Jan 2019

6/10 Okay

Tariq Ali

Disliked: Staff & service
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

masedi jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's amazing place to stay so central close to the train station and the city center of Deira I liked the place surrounded by restaurants and clubs
Stayed 5 nights in Sep 2018

4/10 Poor

Sayeed

Liked: Staff & service, room comfort
Stayed 4 nights in Sep 2018

6/10 Okay

Loay

good stay
good hotel for travellers
Stayed 2 nights in Aug 2018

8/10 Good

Fifi, Lagos, Nigeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay for the money. Room was neat. Location great.
Stayed 10 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018

8/10 Good

Edwick, Zimbabwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ist hotel that doesn’t allow visitors for guests was not happy about this as if it’s racist maltreatment
Stayed 3 nights in Jul 2018