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out of 45 reviews
“Great hotel for couples”
A wonderful hotel away from the busy town center a real retreat for those looking for a place to relax, enjoy the beach, and eat well in the different restaurants that the resort offers. So you will not need to go anywhere else , even for shopping you will find a big market place next door and the emirates mall just 10 mns away.
“Few problems to start when we arrived, after that it was fine, would go back”
We were upgraded to a Villa, our friends asked if they could be upgraded. Taken to the Al Qasr, told our room wasn't ready, shown to a room that was not in good order compared to such a lovely hotel!, called our friends to see where they were, they had been taken to their villa with our suit cases outside, two other people checking in at the same time were given the room next to our friends, we decided to go to our friends villa, when we got there our suit cases had gone, told the villa we were going to have was now not available, told that another one was was not ready, then that we couldn't have that one, shown to a villa away from our friends, decided we didn't want the upgrade asked to go back to the Mina A'Salm, told it was not possible as they were full, we said that this must be impossible as we and our friends had just check in and told about upgrade, so our rooms must still be available, I asked for transport back to the Mina A'Salm, this never arrived so after travelling all night to arrive in Dubai at 7.00 am we were left standing outside all these villas not knowing where we were, we finally sorted our own transport back to the Mina A'Salm, explained to the Manager what had happened, he then sorted our room with an upgrade; all very disappointing when we first arrived, but after that it was a lovely holiday. Please note that we have written to the Manager at the Mina A'Salm since we arrived home, he has been in contact with us and is dealing with this.
“Very nice hotel!”
Great hotel, great staff!
“Great Hotel - Expensive Drinks”
This hotel is absolutely fantastic. You could stay for two weeks and never eat at the same place twice. The food in each of the restaurants that we tried was excellent. Unfortunately there were a few minor hicups. These included the meal order being mixed up and the wrong meals being delivered (Zhenge He) and in the Italian restaurant (Toscano) the waiter delivered our pasta and disappeared before we were asked if we wanted grated cheese. Alas, these were minor issues. The Manager of each restaurant was exteremely apologetic and retrieved the situation. The only complaint that I would have is the price of alcohol. Perhaps this is simply part and parcel with the treatment of alcohol in the middle east. Notwithstanding that, the cost of a very ordinary red in the mini bar was laughable. The bottle, a Rawsons Retreat makes for very ordinary drinking at the price. Surely the wines could be better selected and more keenly priced.
“Great stay cannot go wrong!”
Have stayed at a number of Jumeirah hotels and they never fail to impress. First stay with our baby and they provided a baby bath and bottle steriliser which is impressive given the grandeur of a elegant resort. Fab beach and facilities are simply some of the best in Dubai in my 15 years of travelling to the city.
This place is perfect complete paradise. Perfect location only negative is pricey drinks ( 35 dirhams for a lattee ) but With all the variety less than half price a 5 minute walk away in the madinat souk this is not a problem! Dubai was amazing and this is the best place to stay and as thoroughly earned its 5 stars . I would go back tomorrow didn't want to leave !
Great family break, my 2yr old son loved the Sinbad club and all the staff are great. Free half board made it even better
Excellent - hotel staff very friendly and helpful, building in excellent condition, good choice of places to eat (but not all included in half board). Very difficulty to find fault
“Great Hotel for family and couples”
Excellent Hotel. Very expensive but keep on checking and they do offer special rates sometimes. Would love to stay here again
“So impressed, booked trip for next year already!!”
This is the absolute best hotel ever. Everything top shelf-service amazing, very friendly & helpful hotel staff. Our first stay and now will be an annual pilgrimage! We fell in love with the place. Always someone around asking us if we needed assistance - very refreshing to stay here. Beautiful place and really cannot wait to return.