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Reviews of Best Western Plus Revanta

3.5 out of 5
Best Western Plus Revanta
Strawberry Hills, Satobari, Near Dal Lake, Dharamshala, Himachal Pradesh

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 23 reviews" "
Rating 8 - Good. 4 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Dee

Liked: Cleanliness
The staff is fairly accommodating, although we had a hard time communicating in English. Plenty of hot water for showers and comfortable beds. Rooms are beautiful and clean. However, I had problems with the food and got food poisoning after two days of staying there and had to travel home sick. Also, the Wi-Fi is not dependable and TV is only for local. I wouldn’t stay here again.
Stayed 2 nights in Mar 2024
Response from Hem Raj on 22 Mar 2024
Dear Guest,Thank you for choosing Best Western Plus Revanta McLeod Ganj and having spared time to share your experience . It was a pleasure to have been able to look after you.Your suggestion for improvements has been noted down . we shall try our level best to work on the same in near future.The team and I look forward to having you all over again at Best Western Plus Revanta McLeod Ganj & assuring you of our best services.Warm Regards,Hem Raj Sharma

4/10 Poor

Dee

Liked: Cleanliness
Plenty of hot water for showers and the bed was very comfortable. Staff are nice and accommodating. However, WiFi terrible and the food was not good. Got food poisoning. Will not be back.
Stayed 1 night in Mar 2024
Response from Team Reservation on 17 Mar 2024
Dear Mr. Bales,Greetings from Best Western Plus Revanta Mcleodganj!!!Thanks a ton for your feedback. We aim to provide the greatest possible experience to our customers, but we're sorry to hear that your experience was just an average one.Please let us know if there’s anything else we can do to improve our offerings. Share your suggestions at fom@bwplusrevanta.com or stay connect with us on Mobile no 8091403100. It would be our pleasure to correct any mistakes that may have occurred.Looking forward to hearing back from you soon. Cheers!Warm Regards,

4/10 Poor

rohit

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The internet didnt work the entire time. Staff kept making the excuses. I have the videos of it as well. They gave us standard room which was on higher floor and way better than the premium one i booked. They never cared to give us the money difference back since we ended up opting for a standard room.
Stayed 2 nights in Feb 2024
Response from Hem Raj on 22 Mar 2024
Dear Guest,Thank you for choosing Best Western Plus Revanta McLeod Ganj and having spared time to share your experience . It was a pleasure to have been able to look after you.Your suggestion for improvements has been noted down . we shall try our level best to work on the same in near future.The team and I look forward to having you all over again at Best Western Plus Revanta McLeod Ganj & assuring you of our best services.Warm Regards,Hem Raj Sharma

10/10 Excellent

Iriana

Travelled with group
Liked: Cleanliness, staff & service, amenities
Dinner buffet is really good. February temperature in the room with central heat was good. Hot water - plenty with central heating. Rooms are cosy and clean. Lobby, hallways not heated in the winter (story of the whole region), so you are stuck between room and restaurant. Upstairs is a nice bar on the roof top with pool table. Very quite in hotel. Nowhere to walk from it, hills are steap- in the same.time it's a great location - its peaceful . You need to take taxi to main Street and Dalai Lama monastery (500 rupees). Swimming pool is unusable. Not heated. Cold. Breakfast buffet was good.
Response from Team Reservation on 7 Mar 2024
Dear Ms. Iriana,Greetings from Best Western Plus Revanta Mcleodganj!!!Thank you for taking out your time to share your warm words on our hospitality.We at Revanta are profoundly touched your generous praise. Team is delighted to know that we were able to meet our goal of exceeding guest expectation.Me and my team would be pleased to welcome you back soon.Warm RegardsTeam Revanta

6/10 Okay

Maihtab

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hem on 22 Mar 2024
Dear Guest,Thank you for choosing Best Western Plus Revanta McLeod Ganj and having spared time to share your experience . It was a pleasure to have been able to look after you.Your suggestion for improvements has been noted down . we shall try our level best to work on the same in near future.The team and I look forward to having you all over again at Best Western Plus Revanta McLeod Ganj & assuring you of our best services.Warm Regards,Hem Raj Sharma

10/10 Excellent

tasneem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good views. Modern rooms well maintained. Good housekeeping and cleanliness. Great food and service. Will definitely visit again
Stayed 2 nights in Feb 2024
Response from Team Reservation on 23 Feb 2024
Dear Guest,Greetings from Best Western Plus Revanta Mcleodganj!!!Thank you for taking out your time to share your warm words on our hospitality.We at Revanta are profoundly touched your generous praise. Team is delighted to know that we were able to meet our goal of exceeding guest expectation.Me and my team would be pleased to welcome you back soon.Warm RegardsTeam Revanta

10/10 Excellent

Manoj Kumar

Stayed 2 nights in Jan 2024
Response from Reservation Team on 14 Jan 2024
Dear Mr. Kumar,Greetings from Best Western Plus Revanta Mcleodganj!!!Thank you for taking out your time to share your warm words on our hospitality.We at Revanta are profoundly touched your generous praise. Team is delighted to know that we were able to meet our goal of exceeding guest expectation.Me and my team would be pleased to welcome you back soon.Warm RegardsTeam Revanta

8/10 Good

Jessy

Stayed 3 nights in Jan 2024
Response from Team Reservation on 13 Jan 2024
Dear Guest,Greetings from Best Western Plus Revanta Mcleodganj!!!Thank you for taking out your time to share your warm words on our hospitality.We at Revanta are profoundly touched your generous praise. Team is delighted to know that we were able to meet our goal of exceeding guest expectation.Me and my team would be pleased to welcome you back soon.Warm RegardsTeam Revanta

10/10 Excellent

ASHOK, Ardsley

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed our stay here. Had some trouble staying connected to the WiFi in our room and eventually turned off WiFi and used cellular data. But the room was great, kept neat and clean, and the food was good. Enjoyed a couples massage that topped off the trip.
Stayed 3 nights in Sep 2023
Response from Team Reservation on 2 Oct 2023
Dear Guest,Greetings from Best Western Plus Revanta Mcleodganj!!!Thank you for taking out your time to share your warm words on our hospitality.We at Revanta are profoundly touched your generous praise. Team is delighted to know that we were able to meet our goal of exceeding guest expectation.Me and my team would be pleased to welcome you back soon.Warm RegardsTeam Revanta

8/10 Good

Anantha

Stayed 2 nights in Jun 2023
Response from Team Reservation on 13 Jan 2024
Dear Guest,Greetings from Best Western Plus Revanta Mcleodganj!!!Thank you for taking out your time to share your warm words on our hospitality.We at Revanta are profoundly touched your generous praise. Team is delighted to know that we were able to meet our goal of exceeding guest expectation.Me and my team would be pleased to welcome you back soon.Warm RegardsTeam Revanta

10/10 Excellent

Hem Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Great experience in a quiet place starting with Mr Pradeep help in organising transport to hospitality staff including Suresh, Nancy, Renu, Vila’s and others
Stayed 3 nights in Apr 2023
Response from Hem on 2 Jun 2023
Dear guest, thank you for taking the time to share your feedback. We are delighted to read that you had a wonderful experience during your stay with us. It is a pleasure that the hotel match your expectations and that the staff were able to help create fond memories for you to carry back home. Service excellence with the urge to anticipate and exceed out guest needs is what we believe in. We are happy to know that you got to experience the best of our hospitality. Thank you for your kind comments, it will be my pleasure to share the same with the entire team. We hope our distinctive service will tempt you to return soon to our resort.RegardsHemraj

8/10 Good

P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good property, good service lean staffing and overall a nice feeling. Keep it up
Stayed 3 nights in Feb 2023
Response from Sunil Dutt on 27 Feb 2023
Dear guest, thank you for taking the time to share your feedback. We are delighted to read that you had a wonderful experience during your stay with us. It is a pleasure that the hotel matches your expectations and that the staff were able to help create fond memories for you to carry back home. Service excellence with the urge to anticipate and exceed out guest needs is what we believe in. We are happy to know that you got to experience the best of our hospitality. Thank you for your kind comments, it will be my pleasure to share the same with the entire team. We hope our distinctive service will tempt you to return soon to our resort.

10/10 Excellent

Rohit

Stayed 1 night in Feb 2023
Response from Team Reservation on 12 Jan 2024
Dear Mr. Rohit,Greetings from Best Western Plus Revanta Mcleodganj!!!Thank you for taking out your time to share your warm words on our hospitality.We at Revanta are profoundly touched your generous praise. Team is delighted to know that we were able to meet our goal of exceeding guest expectation.Me and my team would be pleased to welcome you back soon.Warm RegardsTeam Revanta

10/10 Excellent

Anindita

Stayed 3 nights in Feb 2023
Response from Team Reservation on 12 Jan 2024
Dear Ms. Anindita,Greetings from Best Western Plus Revanta Mcleodganj!!!Thank you for taking out your time to share your warm words on our hospitality.We at Revanta are profoundly touched your generous praise. Team is delighted to know that we were able to meet our goal of exceeding guest expectation.Me and my team would be pleased to welcome you back soon.Warm RegardsTeam Revanta

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the balconies are stunning
Response from Sunil Dutt on 6 Nov 2022
Dear Guest,Thank you for choosing Best Western Plus Revanta McLeod Ganj and having spared time to share your experience on Expedia Group. It was a pleasure to have been able to look after you.Your appreciation for our service, hospitality and the team is extremely well received. We are very grateful and look forward to your continued patronage. Thank you once again for your high recommendation.The team and I look forward to having you all over again at Best Western Plus Revanta McLeod Ganj & assuring you of our best services.Warm Regards,

10/10 Excellent

Subodh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay..Loved City and Hotel....
Stayed 2 nights in Oct 2022
Response from Sunil Dutt on 6 Nov 2022
Dear Guest,Thank you for choosing Best Western Plus Revanta McLeod Ganj and having spared time to share your experience on Expedia Group. It was a pleasure to have been able to look after you.Your appreciation for our service, hospitality and the team is extremely well received. We are very grateful and look forward to your continued patronage. Thank you once again for your high recommendation.The team and I look forward to having you all over again at Best Western Plus Revanta McLeod Ganj & assuring you of our best services.Warm Regards,

10/10 Excellent

PARAG, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't let the name fool you. This could easily be a Vivanta, Taj or Hyatt. It is run like a 4 star property. The staff have an incredible "can do" attitude for even the most challenging requests. I was very impressed as a westerner - especially as Best Westerns are not exactly 4stars in the US. Super plus points on the shower which was never ending hot with exceptional pressure. Amenities, views and rooftop terrace sets this property apart from everything in Mcleod Ganj
Stayed 2 nights in Sep 2022
Response from Sunil Dutt on 2 Oct 2022
Dear Mr. Parag, Namaskar !!!Thank you for taking the time to share your feedback. We are delighted to read that you had a wonderful experience during your stay with us. It is a pleasure that the hotel exceeded your expectations and that the staff were able to help create fond memories for you to carry back home. Service excellence with the urge to anticipate and exceed out guest needs is what we believe in. We are happy to know that you got to experience the best of our hospitality. Thank you for your kind comments, it will be my pleasure to share the same with the entire team. We hope our distinctive service will tempt you to return soon to our resort.Regards,Team Best Western Plus Revanta

8/10 Good

K

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Anil Kumar on 27 Jul 2022
Dear Guest , Thank you for taking the time to share your feedback. We are delighted to read that you had a wonderful experience during your stay with us. It is a pleasure that the hotel exceeded your expectations and that the staff were able to help create fond memories for you to carry back home. Service excellence with the urge to anticipate and exceed out guest needs is what we believe in. We are happy to know that you got to experience the best of our hospitality. Thank you for your kind comments, it will be my pleasure to share the same with the entire team. We hope our distinctive service will tempt you to return soon to our Resort. Thanks & Regards

10/10 Excellent

hitesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Anil Kumar on 17 Jul 2022
Dear Sir , Thank you for taking the time to share your feedback. We are delighted to read that you had a wonderful experience during your stay with us. It is a pleasure that the hotel exceeded your expectations and that the staff were able to help create fond memories for you to carry back home. Service excellence with the urge to anticipate and exceed out guest needs is what we believe in. We are happy to know that you got to experience the best of our hospitality. Thank you for your kind comments, it will be my pleasure to share the same with the entire team. We hope our distinctive service will tempt you to return soon to our Resort. Thanks & Regards Anil Kumar Front Office Manager

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel
Nice new hotel with great view,good hospitality , clean hotel, good food .
Stayed 1 night in Apr 2022
Response from Anil Kumar on 17 Jul 2022
Dear Sir , Thank you for taking the time to share your feedback. We are delighted to read that you had a wonderful experience during your stay with us. It is a pleasure that the hotel exceeded your expectations and that the staff were able to help create fond memories for you to carry back home. Service excellence with the urge to anticipate and exceed out guest needs is what we believe in. We are happy to know that you got to experience the best of our hospitality. Thank you for your kind comments, it will be my pleasure to share the same with the entire team. We hope our distinctive service will tempt you to return soon to our Resort. Thanks & Regards Anil Kumar Front Office Manager

6/10 Okay

Kavisha

Stayed 1 night in Apr 2022
Response from Anil Kumar on 27 Jul 2022
Dear Ms. Kavisha , Thank you for taking the time to share your feedback. We are delighted to read that you had a wonderful experience during your stay with us. It is a pleasure that the hotel exceeded your expectations and that the staff were able to help create fond memories for you to carry back home. Service excellence with the urge to anticipate and exceed out guest needs is what we believe in. We are happy to know that you got to experience the best of our hospitality. Thank you for your kind comments, it will be my pleasure to share the same with the entire team. We hope our distinctive service will tempt you to return soon to our Resort.