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"Great accommodation "

"This was my second time staying here after a long haul flight. It is very convenient getting the bus direct from Incheon airport. The staff are friendly. The rooms are big, clean and comfortable. There is a swimming pool with great facilities. The hotel is within easy walking distance of Paradise city which has a convenience store, restaurants (expensive and reasonable) and more."

"Great location. Good size room. Superb breakfast on 19th floor. Daily room services."

"Beautiful property and rooms"

"I stayed at Lotte City Hotel for 13 days (5/14 - 5/27). I had a surgery and needs quite and convenient place to recovery. I have a very good view from my room window and the place is very quiet. The housekeeping crew did a very good job as well. I also enjoyed the Mall, it has all kinds of restaurants, coffee and bakery shops and stores. I will stay in Lotte when I come back in Ocober, 2024"

"Very nice ... No trouble finding. Bit of a walk but not too bad. "

"Air conditioning worked well. There's only a overpriced breakfast buffet, and only 1 American overpriced roomservice breakfast option. There was mold in the shower caulking."

"Very Nice"

"I decided to treat myself to a one night stay at Paradise City at the end of my trip. Some of the reviews regarding the service and attitude from the staff made me worried, but I only experienced great service while I was there. The resort is nicely decorated and very large, with a lot of options for food/drinks as well as shopping and entertainment. Airport shuttle service is also available. However, the counter at the airport specifically has a sign to request that no questions be asked there unless you were a casino member...why? The signage for the shuttle bus was also only provided in Korean. The room was large and the bed was very comfortable. The downsides were the early check-out time (11am), and the resort only having 3 small elevators (1 going to all levels, 1 going to odd-numbered levels, and 1 going to even-numbered levels....checking out was CHAOS as most elevators were fully packed and we had to wait a long time for one that was available. Considering the size of the resort, and its proximity to the airport (lots of suitcases!), this was a surprise to me. The pools were not as incredible as I thought they would be - the pools were quite small considering the number of guests and so it was very crowded with limited space for swimming...more like dipping. There are also a lot of families bringing their children here, so I wish there was an additional adult pool for those who want to relax. Overall, still a great luxurious stay."