Meja sambut tetamu
Semak ketersediaan

Ulasan tentang Mahalaksmi Boutique Hotel

3.5 out of 5
Mahalaksmi Boutique Hotel
Jl. Danau Tamblingan No.105, Sanur, Denpasar, Bali

Ulasan

8.0

Sangat Baik

Penilaian 10 - Cemerlang. 15 daripada 36 ulasan" "
Penilaian 8 - Baik. 12 daripada 36 ulasan" "
Penilaian 6 - Boleh diterima. 4 daripada 36 ulasan" "
Penilaian 4 - Lemah. 2 daripada 36 ulasan" "
Penilaian 2 - Teruk. 3 daripada 36 ulasan" "

8.2/10

Kebersihan

8.6/10

Kakitangan & perkhidmatan

7.4/10

Kemudahan

7.6/10

Keadaan hartanah & kemudahan

6.4/10

Mesra alam

Ulasan

10/10 Cemerlang

Tehara

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great friendly and accomodating staff !
Menginap 2 malam pada Apr 2024

4/10 Lemah

Takahiko

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024

2/10 Teruk

MASAKI

Mengembara bersama kumpulan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
おすすめはしたくない。
チェックイン後、荷解きをする前に大きな荷物だけ置いて外出をして戻ってきたらベットの上に大量の蟻が発生していました。 さすがインドネシアと思いながらも 夜も遅かったのでフロントにベットシーツを変えてほしいと伝えました。 フロントスタッフは新しいシーツに変更すると言ってくれたので待っていましたが1時間以上経っても来なかったので再度フロントに言いに行ったら12時を回るったので業務終了。 対応は明日になると言われました。 自分たちが最初に言った事を守らないことに苛立ちました。 これを使えと渡られたスプレーはどう見てもルームフレグランス。 殺虫剤ではなかった.. しかも翌朝トイレが流れない.. 214号室は使わない方が良い。 滞在二日目部屋を変えてもらいなんとか問題なく過ごすことが出来ました。 部屋によって冷蔵庫があったりミネラルウォーターが用意されてたりと差があります。 運です。 良い点 近くにミニマートがあったり、レストランもそれなりにあるので立地は良い。 シャワーの水圧はかなり良いです。 後はサービスがもっと良くなることを願う..
間取りはほぼ同じ
Day 1
Menginap 2 malam pada Jan 2024

8/10 Baik

Felix

Menginap 1 malam pada Okt 2023

8/10 Baik

Pengembara yang disahkan

Menginap 2 malam pada Sep 2023

10/10 Cemerlang

Michael

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Awesome staff
The stay was amazing, the hotel itself was very nice, clean and overall great. Above all, the staff was amazing! The receptionist and the bartender/restaurant were very helpful and fun to talk with, they made the stay absolutely fantastic!
Menginap 2 malam pada Sep 2023

8/10 Baik

Shinya

Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan
Menginap 11 malam pada Mei 2023

10/10 Cemerlang

KENGO

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
ゆっくり休めて良かったです。
Menginap 19 malam pada Apr 2023

8/10 Baik

Lilian

Menginap 7 malam pada Mac 2023

8/10 Baik

Raymond

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Good value hotel
Lovwly staff and attentive. The hotel itself has been in maintenance mode sueing covid so needs some work ro bring it back to its original condition. Its nothing too bad and is definitely still comfortable
Menginap 5 malam pada Jun 2022

2/10 Teruk

Leonard

Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clueless hotel. They didn't know I booked on Expedia, they gave me a room with no running water, then gave me a room with no towels in it. Really unprofessional and unprepared.
Menginap 1 malam pada Apr 2022

10/10 Cemerlang

Brett

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great Value for money
Highly recommended this hotel as it was very clean and tidy, the rooms were a decent size, the bed was comfortable, the breakfast was really nice and above all the staff were super friendly and very helpful
Menginap 1 malam pada Feb 2020
Respons daripada Amel pada 14 Feb 2020
Dear Mr/s Brett Warmest greeting from Mahalaksmi Hotel Thank you for your review of our hotel, we are very happy to serve you and make your holiday memorable in Bali. We thank you for every input for our facilities and services that must be improved to be better for the future. By increasing the standard of service and guest comfort, we hope that all these deficiencies can be overcome. Hope you enjoy your trip in Bali, and we look forward to staying at Mahalaksmi Hotel and recommending our hotel to relatives. Sincerely, Amel (Fo)

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We arrived at the airport at midnight the hotel made arrangements for someone to pick us up there. The manager and the staff at the hotel couldn’t have been any better, they made it a really enjoyable experience I wouldn’t hesitate to stay here again.
Menginap 14 malam pada Jan 2020
Respons daripada Amel pada 31 Jan 2020
Dear Mr/s, Warmest greeting from Mahalaksmi Hotel Thank you for your review of our hotel, we are very happy to serve you and make your holiday memorable in Bali. We thank you for every input for our facilities and services that must be improved to be better for the future. By increasing the standard of service and guest comfort, we hope that all these deficiencies can be overcome. Hope you enjoy your trip in Bali, and we look forward to staying at Mahalaksmi Hotel and recommending our hotel to relatives. Sincerely, Amel (Fo)

8/10 Baik

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan
Menginap 2 malam pada Jan 2020
Respons daripada Amel pada 31 Jan 2020
Dear Mr/s Warmest greeting from Mahalaksmi Hotel Thank you for your review of our hotel, we are very happy to serve you and make your holiday memorable in Bali. We thank you for every input for our facilities and services that must be improved to be better for the future. By increasing the standard of service and guest comfort, we hope that all these deficiencies can be overcome. Hope you enjoy your trip in Bali, and we look forward to staying at Mahalaksmi Hotel and recommending our hotel to relatives. Sincerely, Amel (Fo)

8/10 Baik

neo

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Jan 2020
Respons daripada Amel pada 20 Jan 2020
Dear Mr/s Warmest greeting from Mahalaksmi Hotel Thank you for your review of our hotel, we are very happy to serve you and make your holiday memorable in Bali. We thank you for every input for our facilities and services that must be improved to be better for the future. By increasing the standard of service and guest comfort, we hope that all these deficiencies can be overcome. Hope you enjoy your trip in Bali, and we look forward to staying at Mahalaksmi Hotel and recommending our hotel to relatives. Sincerely, Amel (Fo)

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 3 malam pada Sep 2019
Respons daripada Dewi pada 14 Okt 2019
Dear Valued Guest, Many thanks for your review toward us, We will keep upgrade our services for the next Best Regards,

6/10 Boleh diterima

Akemi

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keselesaan bilik
スタッフは良いが残念
スタンダードルームは30cm幅縦長の開かない窓しかない。しかもカーテンを開けたら廊下。朝食は全てがベジタリアン料理なので私には不向き。プール付きホテルを選んだが、あのプールには入れない。ほぼ室内プール。スタッフはとっても親切だったが、料金に見合わずリピートは無いと思う。
Menginap 1 malam pada Sep 2019
Respons daripada Amel FO pada 19 Sep 2019
Dear, Warmest greeting from Mahalaksmi Hotel Thank you for your review of our hotel, we are very happy to serve you and make your holiday memorable in Bali. We thank you for every input for our facilities and services that must be improved to be better for the future. By increasing the standard of service and guest comfort, we hope that all these deficiencies can be overcome. Hope you enjoy your trip in Bali, and we look forward to staying at Mahalaksmi Hotel and recommending our hotel to relatives. Sincerely, (FO)

8/10 Baik

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Near food area and not too far from beach. Easy to find transportation.
Menginap 2 malam pada Jun 2019
Respons daripada Dewi pada 17 Jun 2019
Dear Valued Guest, Thank you for your stayed with us, We will keep improve for our best to the next future. Awaiting for your coming to our property, Thank you & Regarads,

8/10 Baik

Amelia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Apr 2019
Respons daripada Pande pada 6 Apr 2019
Dear Mr/s Amelia Warmest greeting from Mahalaksmi Hotel Thank you for your review of our hotel. We are very happy to serve you and make your holiday memorable in Bali We thank you for every input for our facilities and services that must be improved to be better for the future. By increasing the standard of service and guest comfort, we hope that all these deficiencies can be overcome Hope you enjoy your trip in Bali, and we look forward to staying at Mahalaksmi Hotel and recommending our hotel to relatives. Sincerely, (FO)

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff was very cooperative and helpful. There was I did not like in particular. The veg restaurant also very good.
Menginap 6 malam pada Mac 2019
Respons daripada Oka pada 19 Mac 2019
Dear Mr/s Anonymous, Thank you for your review of our hotel. We are very happy to serve you and make your holiday memorable in Bali, We thank you for every input for our facilities and services that must be improved to be better for the future. By increasing the standard of service and guest comfort, we hope that all these deficiencies can be overcome Hope you enjoy your trip in Bali, and we look forward to staying at Mahalaksmi Hotel and recommending our hotel to relatives. Sincerely, (FO)

10/10 Cemerlang

Russell

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great place
Great hotel at a good price. Clean rooms and friendly staff. Right in the heart of Sanur and close to the beach.
Menginap 2 malam pada Jan 2019
Respons daripada Amel pada 15 Jan 2019
Dear Mr/s Russell Thank you for your review of our hotel. We are very happy to serve you and make your holiday memorable in Bali We thank you for every input for our facilities and services that must be improved to be better for the future. By increasing the standard of service and guest comfort, we hope that all these deficiencies can be overcome Hope you enjoy your trip in Bali, and we look forward to staying at Mahalaksmi Hotel and recommending our hotel to relatives. Sincerely, (FO)

4/10 Lemah

K

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
ビーチに近いホテルでしたが、部屋に濡れた衣類を乾かす場所が一切なかったです。外はカンカン照りなのに、お風呂のタオルかけで乾かすしかなく、毎日半乾きでした。
Menginap 8 malam pada Dis 2018
Respons daripada Dewi/Management pada 13 Jan 2019
Dear Valued Guest, Thank you for your review, We do apologize for the unpleasant experience while your stay, We will keep improve for the next future, Thank you & Regards,

10/10 Cemerlang

Philomena

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Highly recommended.
Was greeted on arrival by warm and friendly staff topped with a glass of fresh juice. Staff went out of their way to make our stay pleasant and comfortable. Kitchen staff, Agus and others were outstanding. They offered personable service. Their juices were delicious, especially their mango, tangerine and mixed juices. Variety of delicious vegan dishes using fresh vegetables. Already missing their tempeh with peanut sauce. Very suitable location - close to the beach, laundary, restaurants, supermarket,etc... beautiful and calming pool area with soothing Balinese music in the background. They celebrated their third anniversary while we were there and the manager graciously invited us to partake of the food. Both my 22 year old and I would stay at this hotel when we return to Sanur.
Menginap 5 malam pada Okt 2018
Respons daripada Amel pada 6 Nov 2018
Dear Mr/s Philomena, Thank you for your review of our hotel. We are very happy to serve you and make your holiday memorable in Bali Hope you enjoy your trip in Bali, and we look forward to staying at Mahalaksmi Hotel and recommending our hotel to relatives. Sincerely, (FO)

6/10 Boleh diterima

Andrea, Zürich

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan
Das Hotel war durchschnittlich, wir waren nur eine Nacht dort und dies hat auch völlig gereicht. Die Sauberkeit lässt ein wenig zu wünschen übrig, wir hatten noch Haare der Vorgängerin im Bad. Die Lage ist ideal, man geht aus dem Hotel und ist mittendrin.
Menginap 1 malam pada Okt 2018
Respons daripada FO pada 17 Okt 2018
Dear Mr/s Andrea, Warmest greetings from Mahalaksmi hotel. Thank you for your reviews about our hotel. We are very happy to serve you and make your holiday memorable an we will increase the quality of service in our hotel Hopefully you enjoy your trip in Bali, and we hope you will back and stay in Mahalaksmi Hotel and recommending our hotel to relatives. Best regards, (FO)

10/10 Cemerlang

Christine

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great price very comfortable
Nice little hotel. Very clean very comfortable. Great location
Menginap 2 malam pada Sep 2018
Respons daripada Amel pada 27 Sep 2018
Dear Mr/s Christine Warmest greetings from Mahalaksmi hotel. Thank you for your reviews about our hotel. We are very happy to serve you and make your holiday memorable an we will increase the quality of service in our hotel Hopefully you enjoy your trip in Bali, and we hope you will back and stay in Mahalaksmi Hotel and recommending our hotel to relatives. Best regards, (FO)

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Keselesaan bilik
Disappointed
When I checked in on the day of arrival, my room was not ready at 2 pm. The hotel information said that the checkin time was 2 pm. Although the receptionist was nice to me and offered me a beverage while I was waiting for my room, I had to wait for almost 40 minutes until my room was ready. All the time, the sitting area by the reception was rather drab and there were mosquitoes especially in the darker corner under the chairs. I finally got my room at 2.40 pm. The room was a standard in the ground floor, the same room as the reception. The room did not have a window and the door was a large sliding glass door that I had to keep the curtains shut because people would see me inside when they passed the room. The room absolutely had no city view, unlike what was advertised in their website when I booked it. During dinner I responded to Hotels.com online survey for check-in experience, and I mentioned that my room 'had no window, not as advertised', highlighting that the phrase 'city view' was misleading in their website. Within minutes, I received an email from Mahalakshmi Hotel management defending that the standard room was as it was. The email offered no courtesy whatsoever and failed to consider a customer's complaint may as well be an opportunity for improvement in their premises. I was disappointed in the lack of finesse in the management's response about my feedback. This hotel could have been a good place, given it was situated in a great neighborhood of Sanur.
Menginap 1 malam pada Ogo 2018

10/10 Cemerlang

Max

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great service and value for money.
Great place to stay in Sanur near tons of restaraunts while still quiet. Friendly staff and clean rooms. Good value for the money.
Menginap 1 malam pada Ogo 2018
Respons daripada Amel pada 14 Ogo 2018
Dear Mr/s Max Warmest greeting from Mahalaksami Hotel Thank you for your reviews about our hotel. We are very happy to serve you and make your holiday memorable an we will increase the quality of service in our hotel Hopefully you enjoy your trip in Bali, and we hope you will back and stay in Mahalaksmi Hotel and recommending our hotel to relatives. Best regards, (FO)

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Thumbs up!
Very chic and classy hotel. Nice and clean as well, with a big comfy bed.
Menginap 1 malam pada Jul 2018
Respons daripada Amel pada 7 Ogo 2018
Dear Mr/s Warmest greetings from Mahalaksmi hotel. Thank you for your reviews about our hotel. We are very happy to serve you and make your holiday memorable an we will increase the quality of service in our hotel Hopefully you enjoy your trip in Bali, and we hope you will back and stay in Mahalaksmi Hotel and recommending our hotel to relatives. Best regards, (FO)

8/10 Baik

chiaki

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
口コミ通りに大満足のホテル。スタッフもフレンドリーで、メインストリート沿いで便利のよい立地。
Menginap 3 malam pada Jul 2018
Respons daripada Amel pada 25 Jul 2018
Dear Ms/r Warmest greetings from Mahalaksmi hotel. Thank you for your reviews about our hotel. We are very happy to serve you and make your holiday memorable an we will increase the quality of service in our hotel Hopefully you enjoy your trip in Bali, and we hope you will back and stay in Mahalaksmi Hotel and recommending our hotel to relatives. Best regards, (FO)

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 1 malam pada Jun 2018
Respons daripada Dewi pada 23 Jun 2018
Dear Valued Guest, Thank you for your stay in our property, Thanks for letting us know for your review. We will keep improve for our best service for the next future, Thank you/Dewi

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Dirty beds,....
I left the hotel as soon as I get there, disgusting, the bed was dirrrrty, I do not recommend you to book this hotel at all
Respons daripada Dewi/Management pada 14 Mei 2018
Dear Valued Guest, Thank you for your stay in our property, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. We will keep improve for our best service for the next future, Thank you

10/10 Cemerlang

Marijn

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good hotel
Very kind staff. WiFi works wel. Only room has no windows to outside. Breakfast was average. Location is good, between all restaurant.
Respons daripada Dewi pada 4 Mei 2018
Dear Valued Guest, Thank you for your stay and choosing Mahalaksmi Boutique Hotel, Also thank you for your good and positive review to us. We will keep improvement our services for the next. Regarding the window, we are sorry that we have some room with window and some room without window, maybe while you stay our room with window already booked by another guest so our staff gave you a room without window, we are sorry for this inconvenience. Thank you and hope to see yo again for another stay in Sanur, Best Regards,

10/10 Cemerlang

David

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Very friendly staff!
Respons daripada Dewi pada 9 Apr 2018
Dear Valued Guest, Warmest greetings from Mahalaksmi Boutique Hotel, Hereby this email, we should say thank you for choosing our boutique Hotel for your stay in Bali. Thank you for your review to us, We will keep improve our best for the next future. Hope to see you again, Thank you & Regard,

10/10 Cemerlang

Rebecca

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Feb 2018
Respons daripada Dewi pada 22 Mac 2018
Dear Ms. Rebecca, Thank you for your booking thru us, We would like to say thank for your review, Hope to see you again for the next booking, Best Regards,

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2017