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Reviews of Cozy Stay

2.5 out of 5
Cozy Stay
Jl. Gunung Soputan 88, Denpasar, Bali

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 37 reviews" "
Rating 8 - Good. 15 out of 37 reviews" "
Rating 6 - Okay. 11 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with partner
Swimming pool light is too dark for the place. No Dial tone for the telephone.
Stayed 6 nights in May 2019

8/10 Good

Ketut Sumitra, Badung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good privacy
the hotel is standard place to stay for relaxing around Denpasar city. give me comfortable and rest for awhile... overall is nice hotel.
Stayed 1 night in Jun 2017
Response from Budhiratmanu on 30 Jun 2017
Dear Mr. Ketut Sumitra, We appreciate your business lately and thank you very much for your time to give us your feedback. We are glad everything met your expectation and we will keep improving our product and service for better guest experience. Please allow me to invite you to come again in the future. Regard Hendra Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cheap price, clean.
Very cheap price, clean.

6/10 Okay

IP

Liked: Staff & service, room comfort
Good average hotel
Good average hotel with very good reception. Very helpful. Room was ok bed very comfortable, pool looked good but didnt use it. Bathroom needs a lot of attention. Could be a lot cleaner and some items need changing. A little far from anything to walk to as its not in a tourist area but as an overnighter it was ok.
Response from ayu wulandari on 10 Aug 2015
Dear Value Guests, Thank you for taking your time to write such a great review about your stay at Cozy Stay Hotel recently. We are so glad to read how you enjoyed your holiday at Cozy Stay Hotel, thank you for the advice and input regarding our room facilities and we will make consideration for the future will be more better. We look forward to welcome you back again in the near future. Thank you. Sincerely yours, Budhiratmanu General Manager

2/10 Terrible

adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No lift. Dirty water. Flooded room.
Dirty water flood my room. Every time we bathe, water seep in thru the walls n doors... there was no water batrrier on the floor. No lift. Poor service.
Response from ayu wulandari on 27 May 2015
Dear Mr. Adam Thank you for taking the time out to inform us of the difficulties you have encountered during your recent stay with us. We appreciate your concern, interest and the time taken to bring these matters to our attention. On behalf of Cozy Stay Hotel Bali, please accept our deepest apologies for the inconvenience you were caused during your stay with us. The experience you have been through is unacceptable and we cannot apologize enough for this incident. Please rest assured that appropriate action has been taken with our room attendants and housekeeping supervisor, to ensure this mistake does not happen again. We hope you will give us the opportunity of welcoming you again. In the meantime, We remain at your disposal should you require any further assistance. Thank you. Sincerely yours, Budhiratmanu General Manager

10/10 Excellent

Adrian, Portland, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price.
Everybody was very friendly and willing to help when needed. The facility is in great condition. Can't wait to return.

6/10 Okay

Charles, Sioux Falls, SD

Disliked: Property conditions & facilities
In the boonies
Great backpacker hotel. In an out-of-way location for any tourist spots. Small restaurant (ChiCha Restaurant) 1 minute walk from hotel but not extensive menu. Food good. Mini-store across street from ChiCha. Construction going on at and around hotel. Staff friendly and fairly helpful. Good internet speed for Bali budget hotel.

10/10 Excellent

Michael, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool, clean and quiet
Large room with air con, fridge, tv, wardrobe and small safe. Tidied each day by staff, who can help with scooter here, money change, flight info etc. Highly recommend.

10/10 Excellent

Baljinder, Australia - SA - Regional SA

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Fantastic;

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night after a flight
We got in to the Cozy Stay after midnight and left in the morning. We just needed spot close to the airport before heading up into the mountains. The Cozy Stay had everything we needed, although we had read advice to never ever drink tap water in Bali, and there was no bottled water provided in the room.

10/10 Excellent

mahabharata , Broome Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anil
Hotel staff, room, cleaning, staff service friendly speaking staff brekfast Excellent everything... So happy to stay.. And recommend everyone to go there, it's much better quite area inside room feeling deluxe and flexible

6/10 Okay

Likhu, Yogyakarta, Indonesia

Liked: Room comfort
A nice and quite hotel
I spent 3days here. At the beginning i was a little bit worried wheater the picture of the hotel real or not (you know sometimes they put nice pict, which is away different from reality). But i found it exactly the same :) The price is very reasonable with the facilities they offer. Good internet connection, huge room and terrace, nice view (rice field). One thing that annoying, the first day i stayed there, there was a water tank cleaning, so for a few hours I couldnt use the water and after i finally can use the bathroom, the water totally dirty and mudy :( But i guess it wont happen quite often. Just me arrived on wrong day.

6/10 Okay

Sam , Montreal, QC, Canada

Liked: Staff & service
Disliked: Cleanliness
OK for a short stay in Denpasar!
Well the first thing to mention and which put everything else in perspective is the relative cheap price (from a last minute discount through Expedia). Located in Denpasar a bit away from bigger hotels and more western style restaurant and services... a good way to have a peak in the local city culture. Also very nicely located next to a large rice field... beautiful at day but a brings a bit of mosquitoes at night! The rooms were relatively clean... some stains on the bed covers and the shower curtain was definitely attacked by some fungus and needed to be changed long ago! Also the shower design needed a glass door to be effective... with the curtain and the air appeal it was hard to keep it away from your body and made the water leak all over the reste of the bathroom floor. A great little breakfast plate with rice and local flavours on the spicy side was a great way to start the day before moving to other parts of Bali with more to see and do and either more authentic or more comfortable accommodation. So all in all this is a good option for a relatively decent hotel in a somewhat interesting part of Denpasar and for a relatively cheap price! You stay there one night and then you move on with your journey!
Response from Budhiratmanu General Manager on 27 May 2015
Dear Ms. sam Thank you for taking the time out to inform us of the difficulties you have encountered during your recent stay with us. We appreciate your concern, interest and the time taken to bring these matters to our attention. On behalf of Cozy Stay Hotel Bali, please accept our deepest apologies for the inconvenience you were caused during your stay with us. The experience you have been through is unacceptable and we cannot apologize enough for this incident. Please rest assured that appropriate action has been taken with our room attendants and housekeeping supervisor, to ensure this mistake does not happen again. We hope you will give us the opportunity of welcoming you again. In the meantime, We remain at your disposal should you require any further assistance. Thank you.

6/10 Okay

Larry, Sydney Australia

Liked: Staff & service, property conditions & facilities
Handy to everything
The staff were friendly but perhaps could improve English skills. The air conditioner cannot be left running so I could not come back to a cold room. Otherwise all was fine and I would stay there again.

8/10 Good

Laura, Australia - VIC - Regional VIC

Liked: Cleanliness, property conditions & facilities
Facilities: Modern; Value: Great deal; Service: Basic; Cleanliness: Pleasant;

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice, no thrills hotel in Denpasar
Good value for money; shower was excellent, airconditioning worked, WIFI was included. Nothing special, but it was good!

8/10 Good

Virginia Recalde-Aranzabal, Spain

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel but nothing to do around
I only stayed one night because i arrived in Denpasar late at night and did not want to go too far from the airport in a taxi..... the hotel itself is nice and the rooms are very clean and spacious, but there is nothing much to see or do in the neighborhood. Staff very nice and accommodating. There is no elevator but the staff helped me with my luggage.

8/10 Good

Tanguy

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Elise, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal, great staff
Stayed here after arriving at 4 am at denpasar airport. The price is good and staff can speak good english and helped a lot arranging drivers..so cheap stayed two nights, though booked only one originally. Second room smelled strong of bathroom air freshener, only downside.

8/10 Good

Sarita, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Acceptable price; Service: Professional, Courteous; Cleanliness: Pleasant;

8/10 Good

Laura, United States

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Affordable; Service: Go the extra mile; Cleanliness: Pleasant; The food in the restaurant was lovely and very authentic.

10/10 Excellent

Larry, Gosford Australia

Liked: Cleanliness, staff & service
Quite comfortable stay
I found the place was well located and safe, with friendly staff. I will be back later in the year for another stay. Thank you all.

8/10 Good

Junior, Hamamatsu, JP

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel for budget travelers
We stayed at Cozy Stay Bali (2 adults and 1 toddler) for only two nights, and our first good impressionas was that the room is exactly as shown in Expedia photos. It was a good point. The room was very spacious and comfortable, with a mini-kitchen (sink, tableware, water heater and even a microwave oven) embedded in a closet at the balcony. However, the restroom could be improved with a cheap acrylic shower box to prevent water from soaking the whole floor after each bath. The bedclothes were a little worn by usage and stained in a way that we couldn't say whether it was made by makeup, body-cream, tanning oil, drinks, ketchup or something worse... Anyway, we covered it with our beach towels, because beside the stains, there was a terrible smell of sweat in the sheets and the pillows. It seemed to us they haven't renewed the bedclothes for a long time (this explains the stains and the wear), and that they don't even change or wash the inner pillow neither the mattress cover (what could explain the smell of sweat). There is also an open area between the two buildings of the hotel with leather puffs, that could be changed into a small pool. I think that a pool, or maybe a bar or cafe, would be a lot more interesting (and used) by the guests than the puffs. But, I mean, it is very cheap and these negative points can be tolerated. (I have to mention that improving them would demand a little investment, but it would make a great raise in guest satisfaction.
Response from Budhiratmanu General Manager on 27 May 2015
Dear guest, Thank you for sharing your staying experience with us. We are terribly sorry to hear about the all issue. We will find a solution for that as soon as possible so that it will not happen again in the future. We hope this experience will not alter your confidence in Cozy stay Hotel and that you will give us the opportunity of welcoming you again. Thank you.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fräscht hotell, men inte mycket mer än man betalar för. Perfekt för en eller två nätter. Ligger i ett lockout-area så på kvällarna måste man åka en bit för att kunna äta på restaurang... Annars finns det affärer runt omkring om man vill äta något lättare till kvällsmat.

8/10 Good

Rolf

Liked: Staff & service, property conditions & facilities

4/10 Poor

lisabetta, italia

Disliked: Cleanliness, property conditions & facilities, room comfort
che delusione!
Struttura molto bella, ma versa in totale abbandono o veramente mal gestita. Il bagno della camera che ci era stata data non era stato pulito e le lenzuola non erano state cambiate ci siamo dovuti far cambiare stanza, la seconda stanza sembrava meglio ma comunque muri sporchi e trascurati, quindi un pessimo impatto malgrado gli arredi sembrino belli alla prima occhiata.Colazione solo indonesiana senza nessuna scelta per un europeo, a Bali secondo noi è una grossa mancanza. Lo staff è gentile ma non basta a dare un buon servizio. Non lo consdigliamo e sicuramente non ci torneremo.

8/10 Good

Martina

Liked: Cleanliness, staff & service

10/10 Excellent

benny, banjarmasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cozy maantap
untuk ukuran harga sdah sangat melebihi
Response from Budhiratmanu on 1 Aug 2015
Dear Bapak Benny Terima kasih telah meluangkan waktu untuk menuliskan pengalaman menginap anda di Cozy Stay Bali. Kami sangat senang telah mengetahui bahwa anda puas dengan pelayanan dan fasilitas yang kami berikan. Terima kasih atas dukungan anda, semoga kami masih berkesempatan untuk menyambut anda kembali di liburan selanjutnya. Sincerely yours, Budhiratmanu General Manager

8/10 Good

Louise, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au milieu de nul part
L'hotel était tres bien la piscine, la chambre tres confortable. Le seul probleme de cet hotel est l'emplacement, qui est au milieu de nul part. Le personnel tres gentil.

6/10 Okay

Mario, Brasil

Não pesquisei bem
Escolhi este hotel por me parecer próximo ao aeroporto para descansar após 24 horas de voo. Não era tão próximo assim. A diária é incrivevlmente baixa mas o café da manhã é incrivelmente decepcionante. Estou certo de que existem melhores opções mesmo levando-se em conta o preço da diária.

6/10 Okay

Safiya, Rouen

Liked: Staff & service
Disliked: Cleanliness
Hôtel seulement pour une nuit de passage
Tout semble très bien pour le prix, malheureusement la propreté laisse plus qu'à désirer (sanitaire très sales, draps tachés).

8/10 Good

Sol, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour un escale
Hôtel très propre et bien organisé. Quand on a besoin de faire une nuit avant ou parés un long vol c'est idéal.
Response from Budhiratmanu on 1 Aug 2015
Cher client, nous vous remercions sincèrement d'avoir pris le temps de nous envoyer nous / donner votre feed-back, nous allons continuer à améliorer nos installations et services. Si vous avez d'autres informations ou une assistance, s'il vous plaît ne pas hésiter à nous contacter directement. Merci Cordialement, Directeur général Budhiratmanu

6/10 Okay

ちゃんえり

Liked: Staff & service
Disliked: Cleanliness
結構
長細い建物。 スタッフは皆親切でした。 お部屋の清掃も行き渡っておりました。 夜停電があり40分電気つかず。 あ。シャワールームには虫が ちらほら（笑） まっそれもバリ島だから許せる。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles tip top.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel très propre, mais rien autour(commerce...)