Front of property

Reviews of Hotel Koogerend

3 out of 5
Hotel Koogerend
Kogerstraat 94, Den Burg

Reviews

6.2
Rating 10 - Excellent. 22 out of 164 reviews" "
Rating 8 - Good. 40 out of 164 reviews" "
Rating 6 - Okay. 45 out of 164 reviews" "
Rating 4 - Poor. 39 out of 164 reviews" "
Rating 2 - Terrible. 18 out of 164 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Nico van der

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pros: Very helpful staff, excellent breakfast, easy parking, good location, lucky to find any accommodation at all as it was the last room available on the island. Cons: We apparently booked a "budget room" although we paid 300 Euros for 2 nights. Toilet and showers were across the corridor and not private. The room was terribly hot and noisy in the morning when early birds packed their cars.
Stayed 2 nights in Sep 2023

10/10 Excellent

Timothy, AUSTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 27 nights in Dec 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The hotel is good value but a bit dated. The bathroom was cramped and the door does not close. There is a light above the wash basin but only works after pulling a cord. Not obvious. The light above the desk did not work. The heating was off when I came, but I could turn it on so it heated up after a while. The staff were friendly and the sitting/dining room is cosy. It is close to the town and easily reached by bus and about 10 min walk. They have bicycles for hire.
Stayed 2 nights in Dec 2022

2/10 Terrible

ian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
please dont visit this hotel
Hotel was the dirtiest and most unfriendliest i have ever encountered you could write your name on the smoke laden walls of the rooms , the cupboard had a smell which could only be described as having something die and decomposed over months. front desk clerk was no help and the chef laziest in europe actually went to his bed at lunch time and unavailable until 4pm then would only cook for small amount of guests . i would definitely not booked this hotel if hotels.com had done their due diligence and gave true account
Stayed 4 nights in Jun 2022

6/10 Okay

Marco

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Jun 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First the room. It was generally tired and in serious need of refurbishment, most notably the bathroom that was damp, had paint peeling off the painted tiles and the edges of the bath were unacceptably dirty, as well as crumbling and quite possibly showing black mould. Next the service. My wife complained about the bathroom and asked for it to be cleaned. The response was to be told that it wasn’t dirty, just old, and that she was unable to deal with it as she was the only staff member on duty. The attempt to clean the bathroom the next day was inadequate. Dirt could still be removed with damp toilet tissue. Upon arrival we were told that the restaurant was not available because the chef would not be on duty. Generally speaking, the hotel was well below the standard one expects for €130 per night, and the cleanliness standards would be unacceptable at any price.
Stayed 3 nights in Jun 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, friendly staff
There is nothing fancy here, but good value and the staff could not have been more helpful.
Stayed 3 nights in May 2019

4/10 Poor

Allegonda

Liked: Cleanliness
Disliked: Staff & service, room comfort
Little comfort and items are broke
There was no elevator. The toilet made noise and they couldn’t fix it. The room had a surprise: a bubblebath but it couldn’t bubble: the mechanism was broke
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Thank you
2nd time at this hotel, again an enjoyable stay, thank you!
Stayed 1 night in Aug 2017
hartelijk dank voor uw bericht!

10/10 Excellent

Karen, Toronto, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel for family trip
We had two rooms side by side on the top floor, each with a whirlpool bath. Breakfast was good.

4/10 Poor

anne, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paper thin walls
Paper thin walls and despite confirming rooms with ensuite bathrooms they gave us rooms with shared shower facilities. Saying this is what was confirmed, which was not true.

10/10 Excellent

Hans

Travelled with group
Liked: Property conditions & facilities
Verblijf was top, goed ontbijt.
Stayed 1 night in May 2024

10/10 Excellent

Marja

Travelled with group
Fijne ontvangst, schoon maar wel gedateerd
Stayed 1 night in May 2024

6/10 Okay

Tessa

Business traveller
Liked: Staff & service
Ik ben superaardig ontvangen, met dieetwensen is ruimschoots rekening gehouden en het ontbijtbuffet was ronduit verrukkelijk. Ook was het fijn dat ik later in kon checken en de auto naast het hotel op de parkeerplaats gemakkelijk kwijt kon. De kamer daarentegen kon wel een likje verf gebruiken en het bed was wat doorgezakt en het voelde ook niet heel veilig dat het met open schuifdeuren (fijn bij hitte) gemakkelijk was voor anderen om zo de kamer in te lopen.
Stayed 1 night in May 2024

10/10 Excellent

Jerry

Liked: Cleanliness
Stayed 2 nights in May 2024

6/10 Okay

Fried

Het is niet helemaal schoon, maar het personeel is aardig en behulpzaam. Het ontbijt is gewoon goed.
Stayed 3 nights in Dec 2023

10/10 Excellent

Harm

Het was goed
Stayed 1 night in Nov 2023

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service
Vriendelijke ontvangst aan de receptie- en zeer goede service en hulp bij de aanvraag van het Texel e-vignet. De kamers zijn niet logisch ingedeeld met een kledingkast direct naast je bed. Kamers kunnen wel een likje verf op de muren gebruiken. Iedere dag netjes schone handdoeken en keurig op gemaakte bedden. Bij het ontbijt zag er alles keurig netjes en verzorgt uit. Alles is ruim voldoende aanwezig. Met heerlijk brood van de lokale bakker.
Stayed 3 nights in Oct 2023

4/10 Poor

Harma

Travelled with partner
Het ontbijt was prima en de medewerkers erg aardig. De kamer was echter heel erg gedateerd! Erg KLEIN en heel erg gehorig! De warmwaterkraan op de wastafel deed het niet en de koude kraan kwam maar een klein straaltje uit. De douche deed het wel goed. Alles kwam erg oud en slordig over. Het was wel schoon. Voor de prijs die we ervoor moesten betalen had ik toch wel wat meer verwacht, zeker in vergelijking met andere hotelketens.
Stayed 2 nights in Sep 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Sandra

Stayed 1 night in Jul 2023

8/10 Good

yvonne

Stayed 1 night in Jul 2023

2/10 Terrible

Aad

Business traveller, Travelled with partner
Vervallen hotel, rioollucht overal, smerige kamers, mag de naam hotel niet dragen.
Stayed 1 night in Jul 2023

6/10 Okay

Mats

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Hans

Stayed 1 night in Jun 2023

8/10 Good

Lydie

Travelled with group
Liked: Cleanliness, staff & service
Vriendelijk personeel, goed ontbijt. Op loopafstand van het centrum. Het hotel is aan een opknapbeurt toe.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jane

Stayed 5 nights in May 2023

8/10 Good

Theo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

PG

Travelled with family
Disliked: Property conditions & facilities, room comfort
Jammer het kan anders.
Ik snap echt niet dat er geen onderhoud aan het hotel plaats vindt. Kamers zijn echt niet oké. Er komt toch geld binnen? Kwaliteit is echt onvoldoende alleen het zijn op Texel maakt het verblijf tot een genot. Nu het hotel nog, kom op eigenaar doe iets....
Stayed 1 night in May 2023

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles was naar wens en werden goed en vriendelijk geholpen
Stayed 2 nights in May 2023

4/10 Poor

Dave

Stayed 3 nights in May 2023

10/10 Excellent

Jacquelin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Prima hotel en lekker ontbijt
Stayed 1 night in May 2023

10/10 Excellent

Gerrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vriendelijke mensen
Stayed 1 night in May 2023

8/10 Good

Lianne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
De medewerkers zijn vriendelijk. Het ontbijt en diner zijn goed verzorgd.
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima
Stayed 1 night in Apr 2023

6/10 Okay

John

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Schoon en goede bedden, buiten, achterstallig onderhoud. Begin morgen met het schilderen van het entree kozijn! Geen gezicht
Stayed 1 night in Apr 2023

8/10 Good

Henk

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2023

2/10 Terrible

Robin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fangen wir mit dem Guten an. Das Frühstück war Gut…alles andere war eine absolute Katastrophe!!!!!
Stayed 2 nights in Feb 2023

10/10 Excellent

Marcel

Stayed 1 night in Oct 2022

8/10 Good

Ciska

Liked: Staff & service
Stayed 2 nights in Oct 2022

6/10 Okay

André

Travelled with partner
Disliked: Property conditions & facilities
Das Badezimmer konnte nicht als solches bezeichnet werden sehr heruntergekommen
Stayed 3 nights in Sep 2022

10/10 Excellent

Maritza

Travelled with family
Liked: Cleanliness, staff & service, amenities
Het personeel is echt super. Zij helpen graag en denken goed mee.
Stayed 1 night in Jul 2022

6/10 Okay

Leonie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bubbelbad functioneerde goed. `accommodatie was minder dan verwacht. Slijtage en slecht onderhoud op de kamer en daar buiten. Er zaten gaten in de deuren.
Stayed 3 nights in May 2022

6/10 Okay

Rob

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Uitstekend ontbijt. Kleine kamer zonder eigen sanitair, met verstopte wasbak. Prijs van € 125 over de top. Met € 75 was het goed betaald geweest. Vriendelijk personeel.
Stayed 1 night in May 2022

2/10 Terrible

Joke

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bedden lagen goed. De douche/toiletruimte hebben we nog nooit zo belabberd klein en oud meegemaakt. Het leek wel of het in een kast was ingebouwd. Extreem gehorige kamer. Je hoorde de buren met elkaar praten. We konden voetbalwedstrijd op tv van de buren volgen. Ontbijt was prima. Behulpzaam personeel.
Stayed 1 night in May 2022

8/10 Good

Pieter

Stayed 1 night in Apr 2022

6/10 Okay

P.

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Texel fletcher
Hotel sterk veroudert, personeel is vriendelijk en het ontbijt is prima
Stayed 1 night in Mar 2022

8/10 Good

Gabriël

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2022

2/10 Terrible

e th

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
de kamer was niet schoon, vieze vette ramen, muren gebladderd net zo als het plafond, overal gestukte plekken op de kamer, het nachtlampje hing los, de badkamer had een hamddoek met een gat er in, ( is vervangen ), deksel toilet zat los, gleed weg als je ging zitten ( gevaarlijk ), bad was niet helemaal schoon en zat vol met vieze vochtplekken, dus niet bebruikt. van de bedden gleed je af. ontbijt was goed, bedie4ning vriendelijk, maar €15,-- voor het hondje is wel héél erg veel gedl voor 1 nacht.
Stayed 1 night in Oct 2021

10/10 Excellent

Sebastiaan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021