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Reviews of D Pavilion Boutique Hotel

3 out of 5
D Pavilion Boutique Hotel
No.82 Stratford Avenue, Havelock Town, Colombo

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 39 reviews" "
Rating 8 - Good. 11 out of 39 reviews" "
Rating 6 - Okay. 3 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 2 out of 39 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service
While I know I came before official check in time, no rooms were ready. There was no one at check in so I had to look for someone. They said I could wait in their sitting room for a few hours until a room was ready. I asked where their restaurant was so I could get breakfast as it was about 1030 am and they said they weren't opening the restaurant that day... Taking it as a sign of things to come, I just left and booked a room at Galle Face Hotel instead.
Stayed 1 night in Mar 2020
Response from Shiral on 4 Mar 2020
Greetings from D Pavilion Dear Sir, Thanks for your message. And glad that you are stay some place safety We are shocked that you are not come back to hotel because you told me that you are coming back to hotel after having you breakfast from outside. So we awaiting yesterday till 10.00 pm for you. Also Hotel official check in time was 1400 That's why i told you to stay a few second that i have to informed this mater to Management and make an arrange for your early checking with bed and breakfast. once i took answer from Management i step to you place but that time you left from hotel without any notice. So extremely sorry for an inconvenience Hope you will understand and consider this matter. Thank you.

2/10 Terrible

Verified traveller

Stayed 3 nights in Jan 2020
Response from s on 6 Feb 2020
thank you for your feed back

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A beautiful colonial house in a great Colombo location. I booked 2 rooms and paid quite a lot for them, however upon arrival it seemed like they weren’t expecting us. They looked like they were in the middle of renovating but after 20 mins managed to get our rooms ready. We weren’t even offered a welcome drink whilst waiting which I found strange. The house itself is lovely, but the facilities very poor. The bar on site was closed the entire time we were there so you couldn’t even order a drink let alone food. I was told to use Uber eats instead. Breakfast had to be pre ordered the day before which is a bit inconvenient. The staff were very friendly but for the hefty price I paid per night I’d be better off staying at a bigger hotel with 24/7 facilities. In fact I stayed at Paradise Tintagel for the same price and had a much better experience. The hotel is also impossible to locate, no taxi driver can find it and as it’s on a one way road they keep missing the turning and you have to walk to the main road to flag them down.
Stayed 3 nights in Dec 2019
Response from s on 6 Feb 2020
Thank you for your feed back

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from thilini on 30 Apr 2019
Thank you!.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely oasis in Colombo. Off a nice street with trendy coffee shops. Fabulous swimming pool. Brilliant service. Very tasty food. We felt very well looked after. We hope to return for a couple of nights at the end of our tour of Sri Lanka.
Stayed 2 nights in Feb 2019
Response from Thilini on 12 Feb 2019
Thank you

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Ben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building, pool and gardens are stunning and the food was absolutely fantastic. We were just a little disappointed, having paid for the best room available, to find we were tucked away in the corner, with a dirty persplex roof to look down upob, with no view of the gardens. Make sure you ask for a terrace, not a balcony.
Stayed 1 night in Feb 2019
Response from Thilini on 6 Feb 2019
Thanks for your comments Team of D Pavilion

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time at the D Pavilion. The staff was very accommodating to ensure we had the best time during our honeymoon. They received us for a late check out and easily changed our room when we said we didn’t book the original room they put us in. The place was very clean and organised and the breakfast was nicely served. The hotel is in a quiet and residential part of Colombo which is exactly what we were looking for. Tuk Tuks are just 1 minute walk to every where you would like to go.
Stayed 2 nights in Jan 2019
Response from Thilini on 6 Feb 2019
Thanks for your comments Team of D Pavilion

10/10 Excellent

david, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice boutique hotel
Different to a normal hotel but with all the facilities in a small package but the rooms are very large as are bathrooms
Stayed 2 nights in Apr 2018

10/10 Excellent

Anika, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, with great staff.
Stayed here for a few days and absolutely loved it . Great hotel and the staff are excellent . Room service ordered was superb and staff service was really good too. Rooms are large and well equipped, shower etc is really great. No complaints here, honestly did not want to leave..
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming location, attentive service
Excellent service. V attentive staff
Stayed 4 nights in Aug 2017

8/10 Good

Sabrina

Liked: Cleanliness, property conditions & facilities, room comfort
Hidden Gem
Love the place. The service staff are wonderful. Only complaint is that it seems to have some mismanagement issues regarding the room occupancy. They say they are booked out and then when you call they have rooms. Then when you check in and rebook rooms for next day you have to move rooms. I personally had to move 3 times on this recent trip. But anyways I did it mind but my Husband did lol. I'll stay here again and again. Lovely place!!
Stayed 1 night in Jul 2017
Hi, First of all apologize & actually what has happened the hotel fully booked & the last moment got a cancellation. Once again sorry for all inconvenience , for sure it wont happen again. Thanks a lot your comment & hope to see you again.

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place tp stay
Such fantastic service, tasty food and beautiful hotel highly recommend a stay here you won't regret it!
Stayed 1 night in Jul 2017
Hi, Many Thanks,& Hope to see you all again. Regards,

10/10 Excellent

Inga A F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Sri Lanka
This is the best hotel stay of my life. The staff at this hotel is great, warm, lovely and attentive people and really make you feel special and at home.Rooms are nice and spacious, you have a little table outside your room with view to the pool where you can take your lunch or drinks or dinner if you so wish. The hotel is gorgeous and well decorated with a lovely sitting room, outdoor space and pool. Dinner can be stepped up a notch, but they have great club sandwiches for lunch. The neighbourhood is not touristy and you are outside of the main attractions, however the street has some nice surprises one which is Kopi Kadé which has amazing coffee and desserts (which is rare in Sri Lanka). Other than that the TV has lots of TV channels and if you love bollywood music videos or cricket (the hotel is owned by a retired professional cricket player) you will have hours of fun watching TV. If you are staying in Colombo, stay here!!!
Stayed 3 nights in Jul 2017
Hi, Many thanks for the lovely comment. Hope to see you again. Regards,

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
This was our first night after short evening flight from the Maldives. A little hard to find but worth it. Super friendly helpfully staff yummy late meal and delicious breakfast. Very quiet and private we felt like the only guests. We are looking forward to staying with F Pavilion Inn again on our last night in Sri Lanka.
Stayed 1 night in Jul 2017
Thank you so much & u r welcome. Regards,

10/10 Excellent

Deena, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique and carasmatic
The Pavillion is a classic boutique hotel nestled close to the action of Colombo, in a quiet back street. Our room was bliss. ... clean, comfortable and full of colonial character. The staff are professional but relaxed and personable as well. A few have many years of experience in the hospitality industry and offer honest travel and attraction advise. Highly recommended
Stayed 3 nights in May 2017
Response from Chamila. on 16 Jul 2017
Thank you.

10/10 Excellent

Sue, york, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful start
Stayed first two nights of our holiday here , staff very friendly and attentive , excellent accommodation , it's a bit out of the way but you can grab a tuk tuk anywhere highly recommend this hotel

8/10 Good

Julio, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Colombo
The hotel is a traditional colonial house, well maintained , with beautiful antics everywhere, where you can enjoy a Elegant and relaxed atmosphere around the pool , rooms are big and comfortable, well equipped with beautyful antics furniture The staff is superb, always smiling and ready to make your stay perfect , Breakfast is ok, just that, it's not a buffet style and there weren't many options to chose. Food quality was good, and again the staff will always try to comply with all your requesr

10/10 Excellent

pauline, melb australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil boutique gem
I originally booked the Galle fort hotel and thankfully cancelled as This small hotel is an oasis in Colombo. The rooms and bathroom are spacious and well appointed. The pool and surrounds are a perfect place to relax whether you are at the start or the end of your trip. The staff were the most helpful and friendly we have encountered after three weeks in Sri Lanka . Tuk tuk from Colombo fort train station was Rs1300. Make sure you get the hotel ph number as many tuk Tuks don't know. The area

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of tranquility, not to be missed!
This beautiful boutique hotel was the perfect way to finish our 3 week trip in Sri Lanka. Everything about this place was perfect, the pool, the rooms. Wifi was brilliant, customer service was exceptional! We felt like we were the only guests at the hotel as its only around 8 rooms. The Sri Lankan breakfast was incredible, by far the best egg curry we had in Sri Lanka - and ever (both my mum and grandmother cook are Singhalese). The whole place is tastefully outfitted, with just subtle cricketing theme!

8/10 Good

Arielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So much potential
The place is in an amazing old colonial building and has so much potential but it fails on a few accounts. There's an odd smell in multiple areas of the hotel. The food was of really low standard (compared to high and low tier places across Sri Lanka) and quite overpriced. Overall the hotel decor and furniture were beautiful but then they had some fake flowers and odd pieces here and there that didn't fit in at all and some places were a bit run down. The personnel was more than lovely however and went above and beyond to create a nice stay, kudos to them!

8/10 Good

Jonathan, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanctuary in the city
Beautiful boutique hotel, converted from a cricket pavillion, features high ceilings, comfortable bed, lovely salt water pool and very pleasing architecture/design to look at. Breakfast by the pool is very nice and a morning swim in the pool just outside the room is a great way to start the day. Friendly and accommodating staff. On site restaurant is nice quality and reasonably priced. Wifi is good too if you need to catch up on anything. Only stayed one night but would have liked to stay a little longer. would come back next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Edward, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sri Lanken colonial living
Beautiful colonial house converted to a hotel-owned by a famous cricketer. No bar but beer in the rooms. Breakfast served by the pool. Cool and comfortable.

6/10 Okay

Rachel, Sydney, Australia

Redirected stay
When we arrived at the hotel we were advised the hotel renovations weren't complete due to monsoon weather. Very disappointing to say the least but the hotel staff kindly sorted out alternative accommodation at Ozo hotel, transferring our full payment across. Shame, as we were looking for a hotel with more soul and character than Ozo. But of course this hotel staff weren't to know.

8/10 Good

Line

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with a fantastic staff. Second time staying and as good as first time.
Stayed 2 nights in Nov 2018
Response from Thilini on 4 Dec 2018
Dear Sir /Madam, Thank you so much...

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Fritz, Nürnberg

Liked: Cleanliness, staff & service
gemütliches Mittelklassehotel
sehr freundliche Mitarbeiter, allerdings in einer nicht besonders atraktiven Gegend. Ausflüge können aber durch das Personal jederzeit vermittelt werden
Stayed 8 nights in Mar 2018

10/10 Excellent

Claes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevlig mitt i stan
Mycket bra service, trevliga rum och god mat Tyvärr lite lyhört från intilliggande festlokal
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colonial feelings in Colombo City
Very nice small hotel with lovely pool near the centre of Colombo. Colonial style with modern facilities.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pärla
Faktiskt en liten pärla med trevlig och serviceminded personal.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice city hotel, quiet, very friendly and helpful staff

10/10 Excellent

Fred , Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel, ruhig gelegen.
Das kleine Hotel hat uns sehr gut gefallen. Unser Zimmer, direkt am Pool, war groß, schön eingerichtet und sehr sauber. Das gesamte Personal war fantastisch. Sehr freundlich, zuvorkommend und hilfsbereit. Das gebuchte Frühstück war ebenfalls hervorragend. Wir würden jederzeit gern wieder in diesem Hotel zu Gast sein.

8/10 Good

Esa

Liked: Cleanliness, staff & service, room comfort
Hyvää palvelua ja rauhaa
Hotelli on rauhallinen keidas keskellä alueen hyörinää. Henkilökunta on ystävällistä ja ammattitaitoista.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
une perle à Colombo
on a apprécié cet hôtel tant par la qualité de son staff que par l'incroyable bien être qu'on a ressenti à y séjourner; superbe décoration, calme, piscine à l'eau de mer, petit déjeuner copieux, est on vraiment à colombo? merci tous

10/10 Excellent

YIFANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
perfect place to stay except location is not good