Hotel Primo Colmar Centre Reviews

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Reviews of Hotel Primo Colmar Centre

Hotel Primo Colmar Centre

5 rue des ancêtres, Colmar, Haut-Rhin

6.8

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Good

Elizabeth

Travelled with group

21 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thank you very much for the customer service. Staff were very professional and helpful. Breakfast was good and the hotel areas clean.

Stayed 1 night in Mar 2024

4/10 Poor

Christel, Vallejo

Travelled with family

23 Dec 2023

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

We liked the location of Hotel Primo to the Gare and the Christmas markets. The staff was hospitable and warm. The beds and linens were clean. The breakfast was okay. The downside was the toilet, it was dirty and smelly and definitely needed a good scrubbing, streaks and marks were quite visible which was a total turnoff.

Stayed 3 nights in Dec 2023

10/10 Excellent

Rani

2 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2023

8/10 Good

Rudney de Oliveira

9 Oct 2023

Liked: Cleanliness, staff & service

Ótima localização

Stayed 1 night in Oct 2023

6/10 Okay

Dominik

11 Aug 2023

Stayed 1 night in Aug 2023

10/10 Excellent

Elle

11 Aug 2023

Stayed 1 night in Aug 2023

2/10 Terrible

Daniel

Travelled with partner

22 Jul 2023

Disliked: Cleanliness, property conditions & facilities

Black mold in shower

Stayed 1 night in Jul 2023

2/10 Terrible

Carol, McKinney

9 May 2023

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Bad experience. No cold water at all in shower and hot water was boiling hot. Couldn’t take a shower. Beds were flimsy and mattress literally fell down on the side to the floor when I approached the edge to get up. I fell twice. Unbelievable!!! I’ve stayed in small hotel rooms and this one beat them all. BTW staff didn’t seem to be surprised or care when I told them about all this. 😰

10/10 Excellent

ROBERTO

20 Mar 2023

Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveller

Travelled with family

31 Dec 2022

Disliked: Cleanliness, property conditions & facilities, room comfort

Awful, awful, awful.

Dirty and run down. The toilet did not flush and the seat was literally not even attached to the toilet. Avoid at all costs.

Stayed 1 night in Dec 2022

10/10 Excellent

Marc, Chevery

22 Dec 2022

8/10 Good

Ghislain

20 Oct 2022

Meltem

Travelled with family

29 Jan 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not for a family stay

The worst hotel I have ever been. Window was broken and the bed was so small and so uncomfortable. We stayed with our 8 mo baby and we asked a room change bc of broken and typed window however we were told the hotel is fully booked until we asked a refund. Then they remembered another room. The price was the cheapest during Christmas time but still not worthy

Stayed 1 night in Dec 2021

10/10 Excellent

Barbaros

14 Sept 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Price Performance Condition is more than enough

Perfectly located, air conditioned, TV with international channels, clean, bathroom condition( 7 of 10, small, shower oldish,sink inside the room) Breakfast was so so, but it was also 6,90 eur Price Performance is extremely satisfactory.

Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

27 Jul 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice but noisy

The staff was very nice and helpful! Really great service! The room was on the street abd very noisy. The was the only downside. The location is also great

Stayed 1 night in Jul 2021

6/10 Okay

Gjerulf

Travelled with family

19 Aug 2020

Liked: Staff & service

Window had to stay open, as AC was shut down due to Covid-19. It was noisy. The bathroom was less than clean. Bedding was nice and clean.

Stayed 2 nights in Aug 2020

10/10 Excellent

AG, McAllen, TX

Travelled with partner

7 Aug 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Great price, great location, great staff, and breakfast.

Stayed 1 night in Jul 2020

6/10 Okay

Angela

Travelled with family

20 Jul 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2020

8/10 Good

Emil

18 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good. Clean, bed firm, relatively quiet location. Bathroom and shower OK. Staff pleasing Good value

Stayed 1 night in Feb 2020

8/10 Good

D A

1 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Very close walk to centre of Colmar, Room clean and tidy but very small, could hardly walk round the bed, smallest place ever stayed, free backing in car park across road at night but pay during the day.

Stayed 1 night in Dec 2019

6/10 Okay

Howard

Travelled with group

4 Dec 2019

Liked: Staff & service

Stayed 1 night in Nov 2019

8/10 Good

Tatyana

15 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Business traveller

16 Aug 2019

Disliked: Amenities

NO AIR-CONDITION(absolutely necessary), no fridge, no boiler for coffee No telephone in the rooms to speak with the reception!!

Stayed 7 nights in Jul 2019

10/10 Excellent

Helene

16 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2019

8/10 Good

MO SZE

9 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A small but nice hotel, good for staying

Valuable! Located in city centre, fair facilities, no air conditioning but we would like to give a special credit to the elevator!

Stayed 1 night in Aug 2019

8/10 Good

Per

7 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much better than expected

Not bad for that price. Beds were good and window could be opened. Nice shower. Restaurants are within a few minutes walking distance and our room faced back and was quiet.

Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Business traveller

1 Aug 2019

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Terribly small room! Not even for 1 person.Next to playground, all night long loud music, no AC!!!!!

Stayed 2 nights in Jul 2019

10/10 Excellent

Olivier

8 Jun 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2019

4/10 Poor

Ann

28 May 2019

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Good location but renovation in progress

The hotel is currently being renovated and there were workmen there. The breakfast was poor and the yogurt had run out one day. Another day the cheese was not replaced until almost too late. The brown bread had run out and was replaced after breakfast was finished. The rooms were tiny although very good value for money. It was mostly service 'without a smile' which was not very welcoming. I am sure it will improve though and the location was fantastic.

Stayed 2 nights in May 2019

6/10 Okay

ED

3 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quality and price!!

good location, staff very professional

Stayed 1 night in Mar 2019

6/10 Okay

María Isabel, Sevilla

12 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Good location but very basic and small.

Located very close to the city center which is very convenient and comfortable. But the hotel has very basic services and the room was very small. There wasn't even space for the 2 cabin bags we had. And there wasn't any towell for the face.

Stayed 3 nights in Dec 2018

8/10 Good

Jose

10 Jan 2019

Liked: Cleanliness, staff & service

Stayed 1 night in Jan 2019

8/10 Good

Eduardo

7 Jan 2019

Liked: Staff & service, room comfort

Great location

Great place for a quick stay, walking distance to everything that's nice.

Stayed 1 night in Dec 2018

6/10 Okay

zaker

2 Jan 2019

Liked: Staff & service

Stayed 1 night in Dec 2018

8/10 Good

Ana Marie

5 Nov 2018

Liked: Cleanliness, staff & service, room comfort

Exploring Alsace

The gentleman afternoon to evening receptionist was very helpful and informative.

Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

28 Sept 2018

Liked: Cleanliness, room comfort

Good sleep but no services

The hotel location is great and the beds were very comfortable. But the sink was blocked our whole stay, even if we asked to fix it. Also the smell in the bathroom was horrible.

Stayed 3 nights in Sep 2018

8/10 Good

Dirusha

20 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable, clean, convenient and great service!

Great reception service. The two gentlemen we dealt with (Alexandra was one of them) were so helpful with directions and suggestions of places to visit. We asked so many questions and they answered all with a smile. The area is about 5 minutes walk to the old Town and about 20 minutes walk to little Venice. The bus station is around the corner from the hotel. It's really convenient and I was able to visit Freiburg during a day trip and one of the quaint villages (Kaysersberg) on another day trip. Reception will gladly print out the bus schedules for you. We didn't have a kettle in the room but the hotel reception was happy to boil us water in a kettle whenever we needed it. There is a subway food outlet and a burger outlet right next to the hotel as well as an Italian restaurant opposite the hotel. The room size is perfect for one person but two people can manage fairly well. Towels are changed on a daily basis. It is not possible to walk with your luggage from the train station as it's about a good 20 to 30 minutes walk. However, if you arrive early enough, the bus takes about 5 minutes. It costs around 7 to 8 euros with Uber, however, you may need to wait a good fifteen minutes for Uber otherwise taxis are available. One can walk comfortably to the train station without luggage. The only concern we had was with hot water not being available in the evenings. The water was luke warm. Other than that, it's a decent stay that is clean and affordable with a warm reception.

Stayed 3 nights in Sep 2018

6/10 Okay

Wendy, Maryland

22 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Close to everything, but across the street from amusement park. Stops at 11, but noise till midnight. Windows had to be open, as there was no air or fans.

Stayed 1 night in Aug 2018

10/10 Excellent

Heidi, USA

16 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The employees at the front desk were super helpful and the breakfast was amazing. We had a wonderful stay. The gentleman at the front counter gave us a great recommendation for a dinner place close by. The hotel is very centrally located and lots to see in walking distance of the hotel.

Stayed 1 night in Jun 2018

6/10 Okay

Sammy, Bangkok

26 Jul 2018

Liked: Cleanliness

Disliked: Property conditions & facilities

Good location

Close to old town is a plus for this hotel. Easy access by wwlking from the hotel to most of the attractions.

Stayed 1 night in Jul 2018