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Ulasan tentang Hyatt Vacation Club at Desert Oasis

3.5 out of 5
Hyatt Vacation Club at Desert Oasis
34567 Cathedral Canyon Drive, Cathedral City, CA

Ulasan

8.6

Cemerlang

Penilaian 10 - Cemerlang. 1059 daripada 2047 ulasan" "
Penilaian 8 - Baik. 633 daripada 2047 ulasan" "
Penilaian 6 - Boleh diterima. 212 daripada 2047 ulasan" "
Penilaian 4 - Lemah. 79 daripada 2047 ulasan" "
Penilaian 2 - Teruk. 64 daripada 2047 ulasan" "

9.0/10

Kebersihan

8.4/10

Kakitangan & perkhidmatan

8.6/10

Kemudahan

8.4/10

Keadaan hartanah & kemudahan

8.4/10

Mesra alam

Ulasan

10/10 Cemerlang

Sara

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
We stayed here for a week and loved it. The space is older, and the bathtubs and showers and in dire need of replacement but otherwise the rest of the space was updated. All the furniture, dining spaces and couch were very comfortable. The space is large and functional. Washer and dryer were so nice to have. Staff are friendly. The major con is the lobby is and amenities room are heavily perfumed which was borderline nauseating. ALSO CAUTION THE CONCIERGE TABLE! They will offer you a package to stay another 3 nights but you have to sit through a terrible 2 hour scammy thing that I understand may not have anything to do with the hotel. They will try to lock you into just the most vague sketchy vacation club scheme. Be careful and don't waste your time.
Menginap 4 malam pada Mei 2024

10/10 Cemerlang

David

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The unit was quite spacious which made it very comfortable. The only complaint is that none of the big sporting event channels were available without taking out a one month subscription, which wasn't very practical for a one week stay. We missed all the NHL playoff games during our stay. But hey, we can watch hockey at home, so there you go.
Menginap 7 malam pada Mei 2024

10/10 Cemerlang

Mary

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 4 malam pada Mei 2024

10/10 Cemerlang

Cesar

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Awesome
Menginap 3 malam pada Mei 2024

8/10 Baik

andrew

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Spacious
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

William

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Very nice place to stay! Liked the room and views!
Menginap 3 malam pada Apr 2024

10/10 Cemerlang

Anthony

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Perfect
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

RICHARD J

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Huge suite, comfy bed, very quiet at night.
Menginap 3 malam pada Mei 2024

10/10 Cemerlang

PHYLLIS

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Very private patio facing the west.
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

Sherri-Lynn

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Beautiful grounds, excellent space and facilities
Menginap 8 malam pada Apr 2024

8/10 Baik

Laura, DeRidder

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Everything was great except I couldn’t get hot water in the shower.
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

ERIC

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Large units, very clean.
Menginap 3 malam pada Mei 2024

10/10 Cemerlang

Florence

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
beautiful property. Very large villa.
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

Megan

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
This place was perfect for our family of four. Very family friendly. Great little game room with activities for kids. The pool was clean and really nice. The room was clean, updated and very comfortable and spacious. Loved having the kitchenette and laundry services in the room. We also had a private balcony and large walk-in closet. Truly a great place. Only 15mins from downtown area. Would love to stay here again when we’re back.
Menginap 6 malam pada Mei 2024

10/10 Cemerlang

Hugo

Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Everyone from there staff was beyond friendly and helpful. Definitely recommend this location. We will definitely come back and stay here again.
Menginap 2 malam pada Mei 2024

8/10 Baik

David, Brockville

Mengembara bersama pasangan
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Loved the view of the mountains from the condo.
Menginap 4 malam pada Mei 2024

8/10 Baik

Sophia-Harri

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan
A nice hotel that was clean, however the bathroom was in quite a bad condition and hardly any water was coming out. Some renovations required!
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

Kevin

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
nice property, would stay again
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

Julie

Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Had a very good time here rooms are cozy and private, staff was very friendly. Our room was very clean, overall we had great and comfortable stay.
Menginap 2 malam pada Mei 2024

8/10 Baik

Regina

Menginap 4 malam pada Apr 2024

10/10 Cemerlang

carissa

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 3 malam pada Apr 2024

8/10 Baik

Doris

Menginap 2 malam pada Apr 2024

10/10 Cemerlang

briana

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Great location and great property!
Menginap 1 malam pada Apr 2024

8/10 Baik

Susan

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Great location! Beds were super comfortable, kitchen was well stocked. We really enjoyed our stay and would go back.
Menginap 8 malam pada Apr 2024

4/10 Lemah

Jake

Menginap 4 malam pada Apr 2024

8/10 Baik

Lesley

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan
Tidak sukakan: Keadaan hartanah & kemudahan
Overall it was good for families. Staff was nice and responsive. We loved the pool and it was perfect for little kids. Tons of fun there. The size of room was good and appreciated the full kitchen and washer dryer. Ample parking as well. Some cons: The sofa bed was in rough shape, but king size bed in bedroom was nice. Rooms (bathrooms in particular) and hallways were dated, but were still in good shape. Outdoor carpet on balcony could use replacing. Not sure the $20 USD resort fee per day was really worth it - especially since a lot of free activities were cancelled while there, or were really limited. Then other activities cost more. So we really just got pool towels and the games rooms as part of the fee? There is no real restaurant and the little pool bar/order window seemed to always be closing early. So you definitely need to plan for groceries (Target and Trader Joe’s nearby drive) or meals out elsewhere. Area outside of the resort not so nice, but if you stay on property or drive out to Palm Springs you’re fine. Overall we had nice time and would say for the cost (with the exception of the daily resort fee) it was worth it.
Menginap 5 malam pada Apr 2024

8/10 Baik

Michael

Sukakan: Kemudahan, keadaan hartanah & kemudahan
Great property in very nice condition. The grounds, pool area, and fitness area were very well kept. Staff were very friendly and helpful.
Menginap 5 malam pada Apr 2024

10/10 Cemerlang

Michael

Menginap 3 malam pada Apr 2024

10/10 Cemerlang

Yaashna

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Caryn

Menginap 4 malam pada Apr 2024

6/10 Boleh diterima

Paul

Mengembara bersama pasangan
Sukakan: Kebersihan
Property is a little tired.
Menginap 1 malam pada Apr 2024

8/10 Baik

Talethia

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Easy parking
Menginap 3 malam pada Apr 2024

10/10 Cemerlang

greg

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 3 malam pada Apr 2024

8/10 Baik

Inderjit Singh, Simi Valley

Sukakan: Kemudahan, keadaan hartanah & kemudahan
It is a good property to stay with family
Menginap 2 malam pada Apr 2024
Respons daripada Ryan pada 25 Apr 2024
Inderjit, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 Cemerlang

Tracy

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The staff was extremely helpful at all times.
Menginap 4 malam pada Apr 2024
Respons daripada Ryan pada 25 Apr 2024
Thank you, Tracy, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Cemerlang

Debra, Edmonton

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Found it difficult to get a lounger around the pool. People would go down at 7am and put towels on chairs and sometimes not show up until the afternoon. This was very frustrating
Menginap 7 malam pada Mac 2024
Respons daripada Ryan pada 25 Apr 2024
Thank you, Debra, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 Boleh diterima

Jill

Mengembara bersama pasangan, Mengembara bersama kumpulan
We had an issue with bedbugs, notified & showed it to the staff, they sprayed our room about 3 hrs later. I felt it could have been dealt with in a more timely manner & the staff seemed casual about it…”this happens in the desert, we get alot of various bugs”. We asked for some compensation but were told they’d talk to the manager, we tried to talk to the manager but were told more than once they weren’t available.
Menginap 4 malam pada Apr 2024
Respons daripada Ryan pada 25 Apr 2024
Thank you for your review. We sincerely apologize for the unacceptable experience you had with bedbugs in your room. A three-hour delay in addressing this issue is completely inappropriate, and the dismissive attitude from the staff is inexcusable. We understand your frustration about the lack of compensation and the unavailable manager. We are committed to providing a clean, safe, and relaxing environment for all our guests. We have failed to meet that commitment in this instance, and we will take the necessary steps to ensure it doesn't happen again. Please accept our sincerest apologies and reach out to us directly so we can discuss further.

8/10 Baik

Heather

Pengembara perniagaan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Comfortable room but no food options on site.
Menginap 3 malam pada Mac 2024
Respons daripada Ryan pada 25 Apr 2024
Heather, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 Cemerlang

Richard

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Very nice property.
Menginap 2 malam pada Apr 2024
Respons daripada Ryan pada 25 Apr 2024
Thank you, Richard, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Cemerlang

Carolina Silva

Menginap 3 malam pada Apr 2024

10/10 Cemerlang

Sandra

Menginap 4 malam pada Apr 2024

8/10 Baik

MARK

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Comfortable rooms, fully equipped kitchen area. Activities thru-out the day. Pool area was relaxing. Great place for extended stays.
Menginap 2 malam pada Apr 2024
Respons daripada Ryan pada 25 Apr 2024
Mark, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 Cemerlang

Brian

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Third time is a charm! We will definitely be back. Nice improvements since last time we visited in Jan 2020. We thoroughly enjoy this place and everything about it. Looking forward to next time. The nearby by Cathedral Canyon Golf is handy and very reasonably priced (but needs some love).
Menginap 3 malam pada Apr 2024
Respons daripada Ryan pada 25 Apr 2024
Thank you, Brian, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

4/10 Lemah

Berin, Phoenix

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Room was loud, outside traffic, and bathroom was not clean. It’s an older property. Positives are parking and the room was large.
Menginap 1 malam pada Apr 2024
Respons daripada Ryan pada 25 Apr 2024
Thank you for your review. We sincerely apologize for the noise from traffic and the unclean bathroom in your room. This doesn't reflect the standards we strive for. We'll investigate the noise issue and ensure a thorough cleaning for future guests. We'll also ensure a more thorough cleaning process to guarantee spotless bathrooms.

8/10 Baik

Kelly

Pengembara perniagaan
Sukakan: Kebersihan, kemudahan
Older but in good condition, suite had kitchen as well as washer dryer. Pool area was very nice with a great little Margarita and snack bar. Very nicely priced even though Coachella was on!
Menginap 4 malam pada Apr 2024
Respons daripada Ryan pada 25 Apr 2024
Kelly, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

8/10 Baik

John

Mengembara bersama pasangan
Sukakan: Kemudahan, keadaan hartanah & kemudahan
We enjoyed the property and will return, the only thing was the bbq was filthy and nothing to clean it with, no tools, also the flooring in kitchen was lifting up in several spots and was a hazard with bare feet, some dirty utensils in kitchen and floors need a good wash, our feet were black from walking on floor
Menginap 3 malam pada Apr 2024
Respons daripada Ryan pada 18 Apr 2024
Thank you for your review. We apologize for the grilling area. We take your feedback seriously, and will address these areas for further improvement.

6/10 Boleh diterima

Kimberly

Mengembara bersama keluarga
Sukakan: Kebersihan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
This property is very dated. I THOUGHT I knew what I’m getting with Hyatt, and up until this point would always choose Hyatt if it is an option but this is not on the level of a Hyatt by any means. It’s nearly impossible to reach someone at the front desk over the phone.
Menginap 1 malam pada Apr 2024
Respons daripada Ryan pada 18 Apr 2024
Thank you for your review. We apologize for your negative experience with reaching the front office team. We take your feedback seriously, and will address these areas for further improvement.

8/10 Baik

carmen

Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Kerry

Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Awesome property very clean highly recommend
Menginap 2 malam pada Apr 2024
Respons daripada Ryan pada 18 Apr 2024
Thank you for leaving a positive review with us! We greatly appreciate it.

4/10 Lemah

John

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
But safe anyone can come in the facility if they even don’t belong there. Doors to enter the building where our rooms are, not secure. Out dated and room dirty, only once did house keeping why too much $$$ for what we received.
Menginap 4 malam pada Apr 2024
Respons daripada Ryan pada 18 Apr 2024
We apologize for the negative experience you faced in your room. We take your feedback seriously, and will work to improve in these areas.